Hôtels près de Aéroport d’Austin-Bergstrom

Points positifs : The hotel is in a great location for airport travel. Very clean and welcoming.

Points négatifs : There was a $14 charge to just park for the night. I did not see this in any disclosure from the hotel when I booked the room.

Points positifs : Easy on and off the highway. The room was very comfy. After a day of hiking, I slept like a baby. Although it is close to the airport, I did not hear the usual buzz of air noise. Very quiet, indeed

Points négatifs : Breakfast was very limited and only lasted until 9:30. There were no options for a warm meal, and no one to really ask about it. It was a bit remote from the city, though

Points positifs : People were very helpful.

Points négatifs : Patio was dirty

Points positifs : The staff is so friendly, helpful and welcoming. Southern hospitality at its finest. I stay in hotels weekly and this one was exceptionally clean. I'll definitely stay here again.

Points négatifs : N/A

Points positifs : Can't go wrong with a Hyatt Property. This one is new, clean, sleek, has good on site & staff was great !

Points positifs : Amazing hotel, with amazing customer service!

Points positifs : Super clean and good location

Points négatifs : Austin airport hotels required to charge guests to park. I was upset they said it was $14 additional per night. However I still didnt see a charge for it. Also, free breakfast is only for Hyatt reward members. I recommend staying off airport if u can

Points positifs : What I liked the best about this hotel is the overall cleanliness and the style of the hotel!

Points négatifs : There wasn’t anything I disliked. This is one of my favorite hotels to stay in!

Points positifs : Property was nice as well as the staff. The room was clean comfortable and spacious. I had a break down in my company vehicle and all the rental places where closed. So they where the closest proximity to the rental car hub so the were the one I chose.

Points négatifs : It was a great location. Their Covid breakfasts solutions are a lot better than others I have had.

Points positifs : The friendly staff and the cleanliness of the hotel.

Points positifs : Very clean. The bed was comfortable and the a/c worked like a charm. It was quiet and the thermostat worked properly. The staff wore facemasks which is really important right now. We were very impressed with Hyatt Place.

Points négatifs : The only drawback: there is no microwave in the room. We had to go to the lobby to warm up our dinner.

Points positifs : The room was in great proximity to the airport. I enjoyed the large bed and fridge in the room.

Points positifs : propre, facile d'enregistrement, transport gratuit depuis l'aéroport

Points négatifs : confusion à l'heure de départ, l'équipe de nettoyage a frappé à notre porte 2 heures avant le temps, demandant si nous quittions encore

Points négatifs : Excellent service pour le petit-déjeuner

Points positifs : Everything

Points négatifs : Covid 19

Points positifs : Location, price and cleanliness. And I didn't have to pay for parking like other scandalous hotels.

Points négatifs : Carpet smelled musty. Needs cleaning or replacing

Points positifs : 99.9% of the facilities were faultless,,wonderful food for dinner and breakfast was more than I could ask for .

Points négatifs : The shower took a long time to get hot water , I was on the 5th floor .

Points positifs : Everything was great!

Points négatifs : Not one thing I didnt like

Points positifs : Nice place to stay before an early flight. Close to airport. Felt safe. Fresh coffee in lobby early. Big room, tall ceilings, clean and nicely decorated. Updated bathroom. Great price! The lobby is nice. Breakfast is at 6. Left before that, so didn’t have a chance to try, but the tables were set and it looked like a nice presentation. Staff was friendly. Would stay again.

Points négatifs : Nothing

Points positifs : Close to the airport with a shuttle.

Points négatifs : no dislikes

Points positifs : Le personnel est très serviable. Le design de la chambre est bien réfléchi

Points négatifs : Le personnel à la réception se mettait en quatre pour nous aider.

Points négatifs : Very clean and staff was great.

Points positifs : Shuttle service to airport. Availability of bar. Nice pool and patio.

Points négatifs : Gratuity of 18% automatically included in bar tab.

Points positifs : New hotel between the airport and downtown. The place is super clean and the staff is great. Airport shuttle was a great bonus.

Points négatifs : There is nothing within walking distance.

Points positifs : Le personnel est bien

Points négatifs : Basique, mediocre buffet

Points positifs : New hotel still settling in. Shower was lukewarm. Need more healthy food options for breakfast.

Points négatifs : Shower was lukewarm. Need more healthy food options for breakfast.

Points positifs : Everything was great everyone was very nice and helpful for sure booking again at this location.

Points positifs : The breakfast was OK - although I would prefer to have had proper china coffee cups than disposable ones.

Points négatifs : Nothing - all good!

Points négatifs : Very happy with our stay!

Points positifs : The vibe of the entire place was amazing. It felt super easy to come in and relax. Thoroughly enjoyed my time here. Was very hard to leave!

Points positifs : The bed was extremely comfortable

Points positifs : Newly remodeled. Clean . Comfy bed

Points négatifs : Room was a little humid

Points positifs : The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.

Points négatifs : N/a

Points positifs : Very helpful staff.

Points négatifs : Wait time upon arrival; door locks wedged with paper so they wouldn't actually lock (to pool and fitness center)

Points positifs : Breakfast was great. Room was spacious and modern. .

Points négatifs : Having to pay for wifi was unexpected.

Points positifs : Clean comfortable room and bed

Points négatifs : Dog in next room. Barked from 5 to midnight. Not authorized in the room. Front desk could not reach room occupants. Failed to secure phone at checkin

Points positifs : Friendly staff that assured my quick and efficient check in and transfer to airport. Saline pool so relaxing, and great breakfast the next morning.

Points positifs : excellent frontdesk staff !!Hotel employees Clean big rooms

Points négatifs : Kitchenette not equipped enough and cheapn noisy A/C

Points positifs : Clean and comfortable.

Points positifs : La propreté et la grandeur de la chambre, les facilités de l'hôtel, le personnel était super agréable, Karina à la réception a été très disponible et accueillante et m'a beaucoup aidé pour trouver les transports locaux.

Points négatifs : L'endroit un peu éloigné du centre et des transports

Points positifs : First time staying here we loved it and will be back again rooms were super clean bed was comfortable and room had enough space to move around

Points négatifs : Nothing

Points négatifs : Front of house staff were very friendly and professional

Points positifs : Nice staff, place, good location. The only thing that I needed was a firm pillow choice.

Points positifs : East to locate.

Points positifs : Nous avons réservé ici la dernière minute après une horrible expérience dans un autre hôtel d'Austin. Merci ! Le personnel était très sympathique et arrangeant pour nous. Les chambres étaient incroyablement propres. Dans l'ensemble, c'était vraiment confortable. Nous y retournerons avec plaisir !

Points négatifs : C'était à 5-10 minutes en voiture du centre-ville... mais cela vaut vraiment le coup de se rendre dans un endroit sûr et calme. Un court trajet en voiture à Uber et votre centre-ville.

Points positifs : It was very convenient

Points négatifs : I would have preferred a first floor room.

Points positifs : It was like home!!!

Points positifs : Clean, pet friendly, free breakdast

Points négatifs : Nothing at all

Points positifs : Room size, friendliness of staff, cleanliness.

Points négatifs : It took 12 hours for the a/c to get the room to the set temperature and there was no vent in the restroom. Restroom was very hot when showering.

Points positifs : Best Austin hotel we have been to. We will stay here again and each time we go. Great shuttle, great staff, super clean and quiet.

Points positifs : It was a great place to crash near the airport for my family and I. The rooms were spacious and accommodated 3 people.

Points négatifs : Breakfast was bland and nothing special. Doors closed without warning so that if you needed to grab a last minute item you were out of luck.

Points positifs : Comfy bed, nice layout of the room/kitchen/bathroom, clean, nice pool, great breakfast, AC thermometer in the room to adjust the temp

Points négatifs : Nothing

Points positifs : Clean and comfortable beds

Points positifs : Parfait r

Points négatifs : Rien

Points positifs : The space cleanliness and all it had to offer.

Points négatifs : No

Points positifs : Lady at the front desk was exceptionally friendly and helpful. Created a very positive impression of the hotel right from the start.

Points positifs : Room was clean and big

Points négatifs : No

Points positifs : Location and cleanliness

Points négatifs : Liked everything about it

Points positifs : We enjoyed our stay and the staff was so friendly and helpful!

Points négatifs : That the pool closed so early

Points positifs : There’s no breakfast and you can not set in the lobby all the information about the place is not accurate such a bad experience with booking

Points négatifs : The information was unaccurate really angry with the staff also not respectful at all

Points positifs : It’s a very modern hotel, recently renovated. The rooms were very clean and smelled clean! The restrooms are awesome I love the lighting in there. They offer smart TV’s so that was amazing and the WiFi is pretty fast, so that’s definitely a plus! Overall a great stay! Worth the money for sure! Very fast check in and out, they are following all COVID-19 guidelines and the staff was very friendly.

Points négatifs : Cheap toilet paper, very small shower head, NEED to renovate the elevators.

Points positifs : The room was spacious and clean, close to airport but not close enough to hear the planes.

Points négatifs : Of course the pandemic put a dent in some things like the breakfast and the pool being closed.

Points positifs : Comfortable bed and the openness of the hotel room.

Points négatifs : No, enjoy everything

Points positifs : Spacious room

Points négatifs : No amenities... other places offer grab and go breakfast items

Points positifs : I have stayed many times. Nice hotel with good location.

Points négatifs : You advertised breakfast included. There was no breakfast. You advertised pool. It was closed. I had planned a leisurely afternoon swim and a breakfast meeting in the morning. Neither happened.

Points positifs : It was easy to locate from the airport.

Points négatifs : No free breakfast, as advertised. (No coffee. No "to-go" bags, either) No swimming pool, as advertised. The room was adequate.

Points positifs : Close to stores

Points négatifs : Customer service sucks at this location

Points positifs : The rooms

Points négatifs : None

Points positifs : King bed

Points négatifs : No pool, no breakfast because of COVID 19

Points positifs : Les formalités d'arrivée ont été rapides La chambre était bien tenue et très propre

Points négatifs : L'eau sentait mangeuse du poisson.

Points positifs : Le séjour était très agréable et l'hôtel était l'un des meilleurs que nous ayons séjourné. Nous y retournerions sans hésiter.

Points négatifs : Rooms a little out dated..Staff was ok, Need more multi cultural staff members on board..

Points positifs : Faucet handle was broken and only got water came out of sink. Bathtub was not cleaned Signed up for double beds but only got one

Points positifs : Courtney was an awesome person. Super friendly and accommodating.

Points positifs : All the above

Points négatifs : Nothing to dislike

Points positifs : Location

Points négatifs : I found bed bugs in my bed and they moved me to a new room without an apology and made it seem like it was my fault. I noticed multiple bug bites on my arms and legs the second And third dayS of my stay and couldn’t not continue the Last night.

Points positifs : great customer service at the front desk

Points positifs : Friendly STaff

Points positifs : Clean nice good location

Points négatifs : No

Points positifs : Very clean and great location !

Points positifs : Didn't eat breakfast. Just quite

Points négatifs : The TV remote/cable obviously wasn't working. The front desk gave me two more remotes that still didn't work. Front desk personnel wasn't trained properly, Had problems with incorrect billing.

Points positifs : updated, room interiors are modern and clean.

Points négatifs : room did not have mini fridge, shower head needed maintenance

Points positifs : Le personnel est sympa.

Points positifs : The Bistro manager.

Points négatifs : No, everything was fine.

Points positifs : Very pretty and everyone was very helpful

Points négatifs : Nothing

Points négatifs : It took awhile for the staff to program the keys. The door to the room was hard to open.

Points positifs : The close location to the airport. It was clean and the staff were awesome and friendly. We spent a comfortable night

Points négatifs : We couldn’t stay longer and enjoy the city

Points positifs : Nothing

Points négatifs : Everything

Points positifs : Served my needs.

Points négatifs : Nil

Points positifs : Il est près de l’hôtel, vous avez une navette gratuite pour vous amener à l’aéroport de Austin. Le temps pour la navette entre l’hôtel et le l’aéroport 10 min. Ce qui est bien aussi vous pouvez profiter de la piscine avant de prendre votre vol. Vous êtes à 20 min du downtown de Austin en Uber. Et le personnel est très serviable.

Points négatifs : Il manque dans la chambre des bouteilles d’eau gratuites. Et une cuisine pour pouvoir ce faire un petit truc avant de partir.

Points positifs : The rooms cleanness and comfort for sure

Points négatifs : Nothing

Points positifs : updated lobby,good location, clean

Points négatifs : only one working elevator, house keeping knocked on door at 8 in the morning trying to come in to clean

Points positifs : Proximity to airport

Points négatifs : Out-of-the-way location.

Points positifs : It was clean

Points négatifs : I was under impression there was a free available breakfast but there wasn't and the tv would only let you watch things if you paid.

Points positifs : Did not stay long enough to have an opinion

Points négatifs : You could not see it from the hwy,GPS says you've reached your destination and we could not see it definitively need better signage

Points négatifs : Manque total d'un service de navette pour l'aéroport.

Points positifs : C'est le meilleur hôtel que nous connaissions. Nous avons adoré chaque instant de notre séjour. Très propre et le personnel le plus gentil que nous ayons jamais rencontrés.

Points positifs : petit-déjeuner

Points positifs : Les membres du personnel gentils Équipements des chambres propres

Points négatifs : Il n'y a pas de bons l'accessibilité aux magasins et restaurants

Points positifs : Le personnel était super

Points négatifs : Les murs sont trop fins. On entend tout ce que font les voisins, de leurs déplacements à l'aspirateur.

Points négatifs : Je suis arrivé à 23 heures et je suis parti à 4 heures du matin et j'ai toujours dû payer le plein prix. La navette n'est jamais venue me chercher de l'aéroport, donc j'ai dû appeler un taxi après m'être assis là pendant plus d'une demi-heure.

Points négatifs : Je n'ai pas apprécié le choix limité de bars et restaurants.

Points positifs : Très propre et confortable. Personnel sympa et serviable.

Points négatifs : Il n'y a rien.

Points positifs : Super pour un séjour d'une nuit

Points négatifs : Il n'y a absolument rien vraiment

Points positifs : Cet hôtel était tout aussi proche de l'aéroport et proche de la ville. Il a rendu notre séjour à Austin très pratique. La chambre était très propre et le personnel agréable.

Points négatifs : Les murs étaient très fins. Nous pouvions tout entendre au-dessus et autour de nous à tout moment de la journée et de la nuit. Ça a rendu le sommeil un peu difficile.

Points positifs : Chambres

Points négatifs : Du shampoing, de la soupe, climatisation, sèche-cheveux

Points positifs : The design is great and very comfortable. Great value.

Points négatifs : I found a live cockroach in the bathroom!

Points positifs : We felt safe. It was clean. The staff were friendly and helpful. Definitely would stay here again.

Points positifs : Friendliness of the hotel staff.

Points négatifs : No.

Points positifs : Location

Points négatifs : Room had really bad smoking smell when I checked in

Points positifs : Big room, great breakfast, comfy beds, good location, shuttle service, good TV

Points négatifs : One mattress was producing a strange sound when I moved - like metal on metal (probably springs).

Points positifs : Breakfast was decent. Rooms were big, hotel was clean. Front desk staff was very helpful at check in/out.

Points négatifs : Air conditioner was loud when on. Mattresses were very uncomfortable.

Points positifs : Great hotel staff was nice and helpful if you need anything

Points positifs : The room was excellent, clean and had everything we needed.

Points négatifs : The pool was nasty, we were traveling with a 6 yr old and she was not able to swim. A challenge to keep her occupied.

Points positifs : Clean rooms and a good breakfast

Points négatifs : The thin bacon

Points positifs : Check in was easy and check out was easier.

Points négatifs : There was a dead roach in the room, people staying above our room were running and stomping at 3AM. During checkout the sanitizer up front smell really foul and old.

Points positifs : Everything

Points positifs : The TV was connected to the wifi

Points négatifs : The lach lock was messed up

Points positifs : They charged me $$190, but the daily fee was $80 with taxes included.

Points positifs : The location was good clean room very comfortable bed and friendly staff.

Points positifs : The breakfast was delicious

Points négatifs : Yes. I complained to the hotel the bed pillows where dirty. Smelt of body-odor. They have not contacted me to discuss. Very this disappointed.

Points positifs : I wish that there had been a free shuttle available. However, since I had a 6am flight, maybe its too much to expect.b

Points négatifs : See above Ialso didn’t like not getting points since I didn’t book directly.

Points positifs : Breakfast was outstanding. Maybe the best complimentary breakfast I have had.

Points positifs : The location isn't far from downtown, but also off the busy path.

Points négatifs : That I was charged an extra $30 and I still can not get an explanation of why. I have called and called and keep getting transferred from person to person.

Points positifs : A great place to stay with helpful staff, clean and comfortable rooms, and a good breakfast to begin each day on this pleasure trip.

Points négatifs : road construction in the area did affect times to drive to and from some events in the city.

Points positifs : Staff was kind and the room was clean

Points négatifs : Nope

Points positifs : THEY ARE LIARS AND CHEATERSS!!

Points négatifs : That the manager and staff told the truth. My wife and i called to make sure the hot tub jacuzzi was working for valentines weekend. And they said NO the jacuzzi and pool were out of service. So we asked to cancel and the receptionist said she could. She got out info and said her manager would have to Do it in the morning. Left it at that. Next day i was charged full night stay Smh. Then they said we never spoke to staff at the hotel. LIARSSSS AND CHEATERSSSS!

Points positifs : Proximity to the venue

Points négatifs : Bugs in room, walls had brown stains

Points positifs : very convenient location. took the shuttle to and from the airport in only a few minutes. took lyft to downtown Austin, cost around $11 one way. great selections for breakfast. Will definitely stay there again.

Points positifs : Emplacement à l'aéroport

Points négatifs : Les rideaux ne se fermiaient pas, donc les feux du parking m'arrêtaient. Et la douche ne s'est pas allumée.

Points positifs : La chambre était agréable et propre. Le prix était très raisonnable. Je vous dirais mes amis.

Points négatifs : L'hôtel était vieux. Il était évident qu'ils étaient entrain de rénover.

Points positifs : Good location close to airport

Points négatifs : It was filthy! There was construction debris all over the floor in lobby, hall, and elevators. There were industrial fans in our hall, water problem? Which leads me to our bathroom, when you flush the toilet water shoots out of the tank all over the wall and floor. Room was not very clean,(I don’t use Bobby pins so don’t know who’s that it) coffee pot was missing the filter basket and someone’s kid ran their sticky grimy hands all over the mirror☹️

Points positifs : Great rooms. Lots of space.

Points négatifs : No side door access

Points positifs : Despite our very late arrival/check-in, the staff was very nice and sympathetic to our weary travels. We left Belfast on Monday morning at 10:00 am (4:00 cst.), traveled to Dublin, flew into NY then finally to Austin. Caught a taxi to the hotel. To say it was a long day is an understatement. We checked in and got to our room. It was clean, cool and the bed was so comfortable. Comfort Suites is one of our Go To hotels for their consistentcy in comfort and price.

Points négatifs : Housekeeping kept knocking on our door but we didn't put the Do No Disturb sign up so it was more our fault.

Points positifs : Good bed

Points positifs : Everything was great the staff was amazing

Points négatifs : Nothing at all

Points positifs : Great price, location, and room was very nice.

Points négatifs : Wish check out was a little later

Points positifs : The bed was comfortable and the location was good.

Points négatifs : I did not like that they did not have more options for breakfast. I was given a chewy bar and bottle of water. I did not like the feel of the hotel, it just felt old and dingy.

Points positifs : Booked the two queens with sofa bed. Loved that we had space for everyone to sleep comfortably.

Points négatifs : Would like the area with sofa sleeper to have a tv. There were beer cans and bottles thrown around hotel. Staff was unprofessional (did not greet, stayed in his vehicle outside hotel, wore slides and pants were not worn around his waist. I was aware upon booking that there was no pool, but considering price of the room I thought the room would be better.

Points positifs : Nice, clean, and quiet room.

Points négatifs : Front desk staff was fine, but relatively non-interactive. Relatively low customer service level, nothing really negative, but nothing really positive either.

Points positifs : Staff was very pleasant and helpful

Points négatifs : The hotel is outdated and has a smell. to many other options in the area to ever stay here again.

Points positifs : Location, clean and good staff

Points négatifs : No

Points positifs : Every employee greeted me wih "sir"

Points négatifs : No.

Points positifs : We arrived later in the evening than planned, but front desk mgr was welcoming and very pleasant. Our room was clean and the beds were comfy. As we were flying out the next day, we had planned to leave our car in a commercial carpark, but on the mgr's assurance that a security patrol would keep an eye on it, we did leave it in front of the motel, saving us $$ and was more convenient.

Points négatifs : We could not adjust the air conditioning to our comfort.

Points positifs : The room was clean; there was a computer room which we were able to confirm our flight and get boarding passes; breakfast was good.

Points négatifs : Not wild about the pillows

Points positifs : great access to shopping,variety of eating places,close to downtown,ut,great access to interstates,able to take our pet

Points négatifs : pool -is the only thing lacking because when your traveling with family..thats a great way to relax and it also give the kids a great opportunity to feel they can do something beside stay in the room

Points positifs : $review.pros

Points négatifs : The hotel staff was not very helpful. They had an attitude anytime we would ask them a question. I had a problem with my credit card and instead of being understanding and trying to help even though we paid for our room in cash they still had an attitude. The room had a smell to it the air conditioner did not work. the sheets looked like they were dirty and there were ants.

Points positifs : I liked the fact that our room had a King size bed and a Queen...we had 4 people and did not have to book 2 rooms...and we were not cramped on a double bed. I wish more hotels would go to this arrangement.

Points négatifs : $review.cons

Points positifs : Propre et tranquille

Points positifs : Je ne recommanderais pas cet hôtel. On dira à tous nos amis qui se rendent à Austin d'éviter cet hôtel.

Points négatifs : Les articles de la chambre ne marchaient pas et la douche avait autant de pression qu'un camping Jimmy RIG. Nous avons été réveillés à 6h30 par le personnel qui préparait le petit-déjeuner et le bruit a continué bien après le petit-déjeuner. Ce n'est pas l'expérience de l'hôtel que j'attendais

Points positifs : Free shuttle to airport with wake up call.

Points négatifs : Broken tile on wall by bathtub

Points positifs : The bathroom is very out dated and the water pressure was awful!!

Points positifs : Location.

Points négatifs : The room had a bad smell.

Points positifs : They put us in a room that felt like a hospital or institutional type room.

Points négatifs : They put us in a room that felt like a hospital or institutional type room. No counter for the sink area and no tub for bathing and bars everywhere to aid in moving around the bathroom.

Points positifs : Location

Points négatifs : Website says free breakfast. There was NO free breakfast. NO signs in the lobby stating there wasn’t going to be breakfast. Staff didn’t say anything during check in. That was the main reason I chose this hotel. I could’ve stayed some

Points positifs : Clean and the staff was friendly.

Points négatifs : I had a noisy neighbor one night but other than that everything was fine.

Points positifs :  

Points négatifs :  

Points positifs : Very inexpensive. Good location near the airport and I-35. Clean. Comfortable bed. Maid service was good.

Points négatifs : For the price I suppose one shouldn’t expect too much. For instance there wasn’t a microwave or fridge. The room was quite small, hence “microtel”.

Points positifs : Very clean, and great mattress.

Points positifs : I liked all of it. I was greeted by a very friendly reservationist, had a very clean room, and the lication was perfect!

Points négatifs : No it met my expectations and pricepoint

Points positifs : I liked the over all property and location just a few things disposing me

Points négatifs : The conjoined room could hear the ppl and the shower not great

Points positifs : Location

Points négatifs : TV

Points positifs : Very clean, new hotel, friendly personell, few guests, close to the Airport

Points négatifs : The hotel is close to the airport, so you could hear the engines. However this didn't disturb me from sleeping (especially since they don't fly in the night). I am used to a good network of public transportation in Europe (which is usually not the case in the US), so getting to the city centre was not straightforward - but it was ok: take the shuttle to the airport and then take the bus downtown. You should have no problems if you have a car!

Points positifs : Very comfortable, quiet. The beds were comfortable and the room was very clean.

Points négatifs : Was dissapointed that the shuttle to the airport did not run at a convenient time for usto use, It was the reason we picked a hotel close to the airport with shuttle service.

Points positifs : It is a very clean hotel and new building

Points positifs : Great location, new, helpful staff, nicely decorated, great rates and comfortable clean beds and bath.

Points négatifs : No.

Points positifs : The price was great and we were upgraded to a suite since we were going to stay 3 days and without an increase in price. Customer service was awesome and it was an great, clean, new room.

Points négatifs : The pool was not ready for use and we wanted to swim, relax and tan, but were unable to.

Points positifs : Large rooms

Points négatifs : Told AFTER arrival that they don't allow park & ride to the airport, which is the reason we stayed there! They also said they have few rooms with 2 beds- fortunately they found us one and luckily we were also allowed to park & ride since it was a 24 hr

Points positifs : The best part of this hotel is the location and shuttle. The staff was also friendly and accommodating.

Points négatifs : There were no breakfast meats and my first room smelled like smoke. I was moved without incidence.

Points positifs : Spacious rooms

Points négatifs : Nothing really. Loud kids were running in the hallways

Points positifs : Everything

Points négatifs : Nothing

Points positifs : Best customer service I have ever received! Hailey and Fabiola were very professional. Thanks for a great stay. Plan to bee back soon!!

Points positifs : Nice location, clean property

Points positifs : Very clean.

Points négatifs : They put us in a handicapped room without asking us. We aren’t handicapped so the shower didn’t work well for us.

Points positifs : Clean and a nice hot breakfast.

Points négatifs : Why in the world don't they add exhaust fan in the bathrooms! And they gave us a Handicap room also.

Points positifs : Great breakfast easy to access the highway. Close to the airport and track.

Points négatifs : The staff wasn’t great

Points positifs : Clean, staff was helpful

Points positifs : The floor plan of the room, fitness center and breakfast

Points négatifs : For a three star it was pretty good. I did not have many improvements to suggest

Points positifs : Nice hotel, the room was very nice. Close to the airport which was nice.

Points positifs : Generally very nice. Modern, clean and quite luxurious rooms and lobby. Located close to the airport. Good shuttle service to the airport.

Points négatifs : Front staff could be much friendlier. Breakfast area is way overcrowded and staff could not keep up cleaning after the guests.

Points positifs : Le personnel est merveilleux et très serviable.

Points négatifs : Je ne savais pas quel ascenseur était le plus près de chambre ... personnel devrait l'indiquer ...

Points positifs : Le hall d'entrée et les équipements sont agréables. L'enregistrement était agréable.

Points négatifs : Supplément pour le parking. Pas de personnel le matin pour répondre aux questions sur les horaires de la navette. Il y avait un gars qui travaillait à la réception et personne ne répondait au téléphone. Très frustrant le matin. De plus, les chambres sont dotées de moquette.

Points positifs : Le personnel de la réception, le personnel, son emplacement

Points négatifs : La chambre - une chambre une isolation sonore, le personnel du professionnalisme

Points positifs : J'ai adoré le bar intérieur ! J'ai aussi adoré le service de nuit, mais pas le prix pour la qualité de la nourriture. Très bel hôtel, j'ai adoré le paysage. Si vous voyagez, c'est l'endroit où séjourner car il est près de l'aéroport (évidemment). Dans l'ensemble, c'était un bel hôtel pour un prix correct !

Points négatifs : Prix de la nourriture..On a commandé un en-cas tard dans la nuit (sandwich à la dinde et filet de poulet)..la nourriture était presque gelée et pas très savoureuse pour 30 $ et plus

Points positifs : Grande, jolie chambre standard. Service en chambre 24h/24.

Points négatifs : Les murs sont trop minces. Parking payant. Il n'y avait pas de minibar.

Points positifs : Close to the airport—our vehicle could park there for cheaper than other commercial parking—shuttle to airline ticket desk at 4 a.m. Comfortable king room. Dinner at bar was excellent.

Points négatifs : A little expensive (circa $400) but well worth it.

Points positifs : Gorgeous lobby, bar and dining area.

Points négatifs : Our flight landed at midnight and the only eating option available from the 24-hour room service was a vegetable tray. With 8 options on the menu under “late night - 11:00pm to 6:00am”, they could only prepare one of them.

Points positifs : Pool was great. Being so close to the airport with shuttle service was very convenient

Points négatifs : No

Points positifs : final desk clerk aknowledged our challenges and provided a discount for their confusion and technical issues. Also had some challenges w/food and service in the bar/restaurant as well as the Starbucks location in the lobby.

Points négatifs : I did not appreciate most of the front desk staff - they were not kind nor were they helpful - Save for the last woman who finally got it all straightened out and validated our having a challenge.

Points positifs : Staff accommodation Shuttle availability and access

Points négatifs : We paid to park for just a few minutes to unload my stuff for a European flight. Didn’t see the visitor parking until too late

Points positifs : It's location.

Points négatifs : The tub drain was plugged. It took me a lot longer to take a shower because I was in a pool of water, and it was gross.

Points positifs : Comfortable and so close to airport. Maybe a bit too close when jets take off north.

Points négatifs : Jet noise on morning of departure.

Points négatifs : Yes they advertised a king room with fridge and instead it was basic barely Coffee maker had petrified white gunk and all glasses were streaked with same streak as counter tops when cleaned

Points positifs : La proximité de l’aéroport et les navettes toutes les 20 minutes. Excellent service et très friendly

Points négatifs : Décoration d’un autre temps et mobilier usagé.

Points positifs : The restaurant was closed, but the bar had food. The burger was good.

Points positifs : Location to airport

Points négatifs : The rooms looked old and needed renovation.

Points positifs : great food

Points négatifs : freezing. had to wear down coat to eat breakfast room cold and wouldn't heat up minimal thin blankets

Points positifs : Le personnel était particulièrement gentil et serviable.

Points positifs : J'ai bien aimé le lit était très confortable et propre. le petit-déjeuner était délicieux

Points négatifs : N/A

Points positifs : Un excellent service client.

Points négatifs : Le seul inconvénient, c'est que les ascenseurs avait besoin d'être imprimé.

Points positifs : Close good location nice friendly young guy at the front desk

Points négatifs : Wish the vending machine worked and no breakfast still

Points positifs : Nothing.

Points négatifs : Everything about this hotel is dislikable.

Points négatifs : We booked the stay in this hotel with breakfast included. When we arrived, the hotel staff informed us in a very rude way that due to the situation with the Coronavirus, the breakfast service had been cancelled and that we were not entitled to any kind of refund. On the other hand, the smell in our bedroom was quite unpleasant.

Points positifs : Price

Points négatifs : Customer Service

Points positifs : Clean at least

Points négatifs : The location is very tricky I got lost. The pillow where uncomfortable plus plus no coffee in room plus no tissue paper and ac loud

Points positifs : Quiet in the hotel and rooms. That was pleasant and a change from some other hotels. The young man with the Philippines descent at the front desk was extremely helpful and pleasant.. there is another young man that I've over heard being very rude to some guest. But the first man should get recognized for his job well done.

Points négatifs : On our last stay last week our room was very hot. As the time we stayed before that. That is the only complaint I believe.

Points positifs : The price was reasonable

Points négatifs : No regular sugar and no coffee creamers

Points positifs : Price.

Points négatifs : Several people loitering- car repairs in the parking lot. Broken down cars. People drinking in the parking lot. Unkept landscaping. Shower water would not get past warm temperature.

Points positifs : The staff.

Points négatifs : Parking.

Points positifs : The only decent thing was the proximity to the airport.

Points négatifs : The room was not cleaned. There was crude graffiti on the walls and discarded sex toys left in the room. Disgusting doesn't even come close to describing the state of this property and the attitude of the staff. I even checked ratings before booking here. I cannot understand how/why this hotel received any ratings above a single star. This location would be a prime candidate for negative ratings.

Points positifs : Great staff and clean

Points négatifs : Being overcharged for a night

Points positifs : The staff that checked us in was amazing and courteous and helpful!

Points négatifs : The breakfast was cancelled but other than that it was great

Points positifs : The staff was friendly and very nice. Room so clean and did not smell like an old cig. Loved the fact that if you smoked in the rooms you got charged! Once again the staff was great!!!!

Points négatifs : N/A