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Très beau cadre texan traditionnel
Cet endroit avait un grand charme et beaucoup de caractère. Magnifique hall. Le bar avait toujours une atmosphère agréable. Il y avait un odeur de renfermé au bar et dans le lobby. Cela m'a rappelé un vieux sous-sol. Le parking coûtait 40$ par jour.
Le personnel était très serviable et a rendu mon expérience encore plus agréable Le bar de l'hôtel était un peu cher.
La piscine, et le bar dans le lobby étaient agréables Personnel sympa Climatisation J'ai du payer pour avoir accès au Wi-Fi dans la chambre
L'hôtel était propre et le personnel sympa Les chambres et les salles de bains sont vieilles et démodées.
Wonderful breakfast and friendly staff Had to bring in housekeeping for toilet after minimal use, although they were very prompt. Limited hot water for shower.
Clean rooms, comfy bed, friendly staff. All necessary amenities fulfilled quite well. Location is a bit odd for out of towner, not a nice area but the site itself is quite nice. Rooms were quiet even when noisy outside. Lighting in rooms could have been better. A fan in each room maybe. Also some simple furniture updates. Nothing else
The property was very comfortable and quiet with lots of trees, plants, and birds. The lobby was nice as was the breakfast and happy hour. We also appreciated having a full kitchen and separate living room. It was only a 10 minute drive to downtown Austin and was certainly a great value. The fixtures, wallpaper, etc were a bit outdated and in need of repair. Also, the surrounding area was rundown with a nearby abandoned mall and strip mall. It was strange pulling into the complex, but we weren't bothered by it once we were in the room.
The lady who ran the breakfast was very nice and accommodating I got this room as a "deal" for 125 because it had good reviews. There was hair in the bathtub, food on the cutting board, and a dirty towel folded near the sink. There were appliances, but they were extremely old and yellowed with age, and the carpet was just disgusting. I literally did not walk around barefoot the entire time I was there. The bed was comfy, but there were only sheets on the bed and no blanket, and the pillows were very uncomfortable. I resigned to just deal with it, as I was only there for the night and didn't want the inconvenience of switching rooms when it was probably just as poorly cleaned, but the extra charges put me over the edge. I am more than familiar with having a card kept on file for incidentals, but this place places a $100 hold on your account for 4+ days. It may be in the terms somewhere, but it wasn't stated to me ahead of time, and with how awful the room was to begin with, I am annoyed to say the least. Don't waste your money.
The only 2 things I liked were: 1) Very friendly staff during the daytime (not so much at night time) 2) Great breakfast buffet Many things I didn't like: 1) Room was very dirty, in need of thorough cleaning 2) Room was very damaged, in need of repair 3) Room was very old and dingy, in need of remodeling 4) Room had terrible lighting 5) Room had very inaccessible power outlets 6) Night staff was very curt (day staff was excellent though) 7) There were a couple power outages during my stay (i will reserve partial judgement on this one item, as I understand it might not have been completely in the hotel's control) 8) There were several internet outages and intermittent interruptions in service throughout my stay. This was extremely frustrating as I had important work to do over the internet and this made it very difficult and at times impossible. 9) The guests above me were making crazy noise at all hours of the night. i mean as late as 4am. I am not usually someone to complain about noise, but this was seriously like stomping and jumping and slamming constantly through the night. I asked the front desk to do something about it, but it didn't seem to stop the problem.
the staff, the way we were treated, and the peacefulness of the place. nasty carpets (needed steam cleaning or replacement), leaking bathtub, cockroaches, and cobwebs on the windows.
Beautiful grounds and very nice and simple suites.
Big room with living room and kitchen. Good speed wifi included and breakfast was very healthy and tasty. The rooms are getting a little old, stove and fridge were very old.
La cuisine En revanche, le manque d'hôtel
Très confortable, personnel efficace et proche de tout ! En plus, le service de chambre était super. Il faut essayer les tacos à 3 h du matin !
Excellent personnel C'était difficile de s'habituer à la porte de la salle de bains, mais correct.
The food was good, glass elevator was quaint and location convenient. Sleeping on a cot. Being lied to about keys to concierge lounge. Dirty pool and spa. Building was old.
Friendly, courteous staff. Not too far from UT Austin. Clean, comfortable rooms. Good location.
great LOCATION, BEAUTIFUL ROOMS
Room AC didn't cool like it should. Set it on 63 at night and it was still warm in the room
Wonderful hotel. Definitely a luxury stay. Is it my imagination, or does it seem hotels give "discount bookers" their 2nd rate rooms? It's hard to imagine this hotel having a bad room, but a few small things were bothersome. And always farthest from doors, elevators, etc.
Bel hôtel, bien situé, personnel serviable Nous étions dans la chambre 7025. L'Ascenseur était très bruyant toute la nuit. Ce n'était pas des gens qui entraient et sortaient mais un cliquetis mécanique fort et surprenant
L'emplacement et la gentillesse du personnel Très cher.
Le personnel est très attentif à vos besoins
Situé au centre de la ville, agréable et propre Actuellement les travaux en ville sont un peu difficile.
A proximité de tout, super emplacement et très propre Je ne peux pas trouver quoi que ce soit qui ne m'ait pas plu
J'ai aimé le décor de l'hôtel : des photos de musiciens et même des guitares signées. La chambre était propre et confortable et c'était calme. J'ai bien dormi. La navette gratuite de l'aéroport était une agréable surprise et je l'ai utilisée. Le chauffeur était sympa et j'ai apprécié converser avec lui. J'ai été très déçu par le service à la clientèle quand j'ai accidentellement oublié mon chargeur de téléphone portable dans la chambre quand je suis parti. J'ai commencé à appeler le jour de mon départ (le vendredi) et également appelé le samedi et le dimanche et enfin obtenu sur parole lundi que le chargeur n'a pas ététrouvé, même si j'ai signalé l'emplacement exact de l'objet !
Le personnel est sympathique et obligeant. C'est loin du centre d'Austin. Vous aurez besoin de louer une voiture. Certains espaces de l'hôtel étaient en travaux.
Le parking coûte 20 dollars, ce n'était pas sur la liste lorsque j'ai payé pour la chambre. Ma chambre était à côté des ascenseurs, il y avait des bouteilles d'eau dans la chambre avec un supplément caché de 3.50 $ /bouteille, la lumière de la salle de bains ne fonctionnait qu'à certains moments, et le lendemain matin quand je suis allé à ma voiture pour sortir de l'hôtel, il y avait des bouteilles bière autour de mon camion et il y avait également des taches d'urine sur le béton à proximité. Mon séjour a été terrible, je n'envisagerai jamais à retourner dans cet hôtel.
La propreté et le personnel sympathique. La situation en centre ville est top pour explorer le quartier de la 6eme rue. Le South Congress est un peu loin (surtout sous un soleil de plomb), mais c'était quand même faisable. Le parking sur place coûte 40 $ par nuit avec service de voiturier. Nous avons par laisse la voiture dans un garage situé à proximité pour 24 $ par nuit.
Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price! Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+
Front desk staff, engineering staff, location Room-to-room noise isolation, restaurant staff professionalism
there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"
Nice lobby and facilities. Checking in was pleasant. Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.
Large, nice room with your standard room stuff. 24 hr room service. Thin walls. Parking fee. No fridge.
The pool was very nice The place is just filthy and rundown. The carpet look like it was 30 years old and everything in the room and in the hallway was just kind of disgusting. The whole third floor had a gross smell to it.
Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
This is a great stay/value for your money. My main concern staying at any hotel is cleanliness. A clean bed, clean bathroom, and good breakfast. Holiday Inn Towne Lake fit the bill. It's right off Lady Bird Lake and a 20 minute walk to 6th st. I would definitely recommend.
The room was comfortable and clean and included everything you'd expect to have in a hotel room. The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Great Location. That's about it. The facilities are really run down. Even the chromed towel rack in the bathroom was rusted. The shower delivered two temperatures, very hot and scalding. The hallway carpets were dirty. The saving grace for me is that I got in late and I left early so I did not have to spend much time in the hotel. Bottom line, this could be a nice facility if they had a major remodel. In the mean time I won't be using it again.,
The renovation of the whole room was on point and a very nice few by the river There's nothin not to like
- Great location. - Clean Room. - Comfortable bed. - Decent value. Hotel is currently undergoing a needed remodel. Some portions of the hotel looked great, others looked pretty run down.
Staff was great; friendly and very helpful. Someone else already mentioned the shower water temperature. It was hard to balance it out to a comfortable, bareable point. Way too hot. Other than that, room was pretty alright for the price.
Room was eh, but functional. This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Close to the river Our room view was to the freeway instead of the river
The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful! There is construction going on but nothing bad and no noise.
The room was one of the nicest rooms I have ever stayed in and I have stayed at many 5 star hotels. Brand new, multiple choice of coffees with your Keurig, Aqua de Parma soaps, huge room and bathroom, amazing shower, even a microwave if you needed it. A pleasant surprise especially for an very fair price.