Hôtels près de Parque Municipal Américo Renné Giannetti - Belo Horizonte

Points positifs: Hotel nice modern.

Points négatifs: Reception girls Maria ir Patricia so arrogant they dont want to help.Maria just ignore me ..she dont want speak with me English just Portuguese.They say we can stay in the hotel until late and then told us we need to live room +with 2 kids. After again we back in the hotel after 5days they just ignore us they didn't say even sorry.

Points positifs: Very good location. Very comfortable bed and clean bedroom.

Points négatifs: No help to bring the suitcase inside the bedroom.

Points positifs: Excellent. But during the weekend, at least on Sunday, it should be open to 11:00 am minimum.

Points positifs: The sataff were very nice and helpful. The room was clean and comfortable. There was tea and coffee making facilities in the room. There was an iron and ironing board in the room. Breakfast was varied and good.

Points négatifs: The hotel is located on a very busy road.

Points positifs: The pool facilities are very nice and clean and a great way to relax. The inclusive breakfast was of a high quality as was the restaurant for other meals if desired. It is great location with many high quality restaurants and museums to go to.

Points négatifs: I dont have complaints. Everything here was a fair value and of great quality.

Points positifs: Excellent staff! They were there to help and to serve. I was always greeted respectfully and attended to most graciously.

Points positifs: Personnel à l'accueil.

Points négatifs: Petit déjeuner horrible. Manque d'espace !

Points positifs: Good location, clean, easy parking.

Points négatifs: There is no one to sit you in the breakfast, you have to find a table by yourself.

Points positifs: Le personnel. La plupart parlent anglais. La chambre. Je n'ai pas eu le temps tester le petit-déjeuner mais je pense qu'il est à la hauteur de tous les autres services. Le quartier est parfait aussi bien pour les restaurants, les bars et le shopping. Je suis allé à Belo Horizonte avant tout pour visiter Inhotim (jardin botanique parsemé de pavillons d'art et d'oeuvres rupestres) et à ma grande surprise le Bus pour Inhotim part le matin à 8h30 juste devant l'hôtel. C'est parfait. De plus à la réception de l'Hôtel on peut acheter les billets de transport et d'entrée au jardin botanique ce qui évite de faire la queue à l'entrée de Inhotim. La dame qui vend les billets est très sympa et professionnelle. Expérience formidable à tous points de vue.

Points négatifs: Rien

Points positifs: Everything is always perfect

Points positifs: It's great location, nice place, easy to use, good value for money, nice rooms.

Points négatifs: Nothing

Points positifs: Location

Points négatifs: Air conditioning not working in one room. Staff was efficient but not very friendly

Points négatifs: Je n'ai pas vraiment répondu à mes attentes dans l'ensemble

Points positifs: Variety, freshness. All the products offered were fantastic. Fruits, eggs, cookies, breads, cheese, juices, all the products are great!

Points négatifs: The service....the main d'oeuvre is poor, sad, and tired! They attend you as if they are doing you a favor....

Points négatifs: Coupure d’électricité à partir de 18h jusqu’au lendemain

Points positifs: The room is new . Very nice and well decorated . The bed is confortable with a delicious duvet ! Breakfast is very good with the best cheese bread rolls I have ever eaten . Staff is very nice and helpful .

Points négatifs: The gym is old !! It has three treadmills but only one works !!!! It is dirty and has no towels !!! It hás no machines only dunbells....it needs to be improved . The sauna area was also very dirty (I went there @19:00 ) so I had no courace to use it . The apartments do not have very good acoustic ....you can listen to your neighbour

Points positifs: The breakfast was amazing! The location was perfect!

Points négatifs: I really have no complains at all.

Points positifs: The hotel is of very high standard and located in a pleasant area of the City. We stayed in a weekend, so it was great to walk around and appreciate how people live and enjoy their City.

Points négatifs: Liked it all,

Points positifs: Clean and modern

Points négatifs: Poor WiFi in my allocated room but I was subsequently moved and it improved

Points positifs: We had a nice, spacious suite. The position of the hotel is good. The breakfast was excellent. And the internet was by far the best during our stay in Brazil (so far Rio and Paraty).

Points positifs: Well located for family reunion in the Lourdes neighborhood. We took 2 separate rooms and hotel got us side by side. Good space and amenities. Breakfast is well served, but one has to arrive well before scheduled end time. We arrived early in the second day and got the full selection.

Points négatifs: Air conditioning is old and noisy. We arrived for breakfast at 9h30 and there was no hot plates anymore, only "pao de queijo".

Points positifs: It's a charming comfortable and well-located place. It's also a really nice option for the ones who love calm night life (I mean, hanging around in bars and restaurants).

Points négatifs: Nothing.

Points positifs: Very good location close to bars and restaurants.

Points négatifs: The beds are a little on the smaller side.

Points positifs: The room I stayed had a small kitchen with microwave which helped a lot.

Points négatifs: The hotel's restaurant service was not as good as it should. During the breakfast the staff was not very helpful and the tables were dirty.

Points positifs: Super comfy bed, great living room, microwave, clean, perfect location, feels like home, delicious breakfast.

Points négatifs: The light on the top of the bed is dangerous. We hit our head and burned our hand. The quality of the shampoo and conditioner could be better. Pool could be warm.

Points positifs: Bien placé à côté de très bons restaurant , chambre confortable

Points négatifs: Petit déjeuner copieux mais qualité moyenne

Points positifs: Suite parfaite

Points négatifs: Rien

Points positifs: The facilities are clean and relatively comfortable.

Points négatifs: The restaurant served me a spoiled carpaccio. I am feeling sick since I eat their food. Also the restaurant closes early, so that if you need anything at night you will have to search for an external restaurant. The staff is not worried to your happiness during your experience in the hotel. Seems that they are not prepared to welcome their clients. The only person in staff I like is Márcia Longo. She is the only one who is prepared to assist their clients.

Points négatifs: The staff was not very friendly and cheerful. The bedroom was very old and noisy. Futhermore I pay more than What I booked and I didn’t understand why maybe You can give me some explanation, I thought the price won’t change.

Points positifs: There was food and drink service in the pool area.

Points négatifs: The staff was rude to me when i arrived and did not tell me how to access the internet, where the pool was, how the parking worked, or any other information. The air conditioner in the room was old and made the air dirty. The pillows were very uncomfortable. Not a 4 star hotel.

Points positifs: Le petit déjeuner était excellent, la piscine avec vue très agréable et le personnel est aux petits soins. L'hôtel est très bien situé ce qui permet de pouvoir accéder à pied à tous les lieux touristiques de Belo Horizonte (Praça da Libertade, Parc Municipal, Mercado Central)...

Points positifs: Breakfast was good, however they use very tiny plates so I saw larger plates behind the plants on the same table and grabbed one of those so I didn't need to come back multiple times. When I had the larger plate in my hand and started going down the buffet line a woman came up to me and said that I couldn't use that plate and literally grabbed it from my hands! I mean...really? I spend almost $R 2,000.00 for 4 nights and I can't use the lunch plate for breakfast? That was odd and rude. The shower had great water pressure. The burger is actually good with fresh lettuce, tomatoes and crispy bacon etc....it just has entirely way too much cheese on it. Very reasonable price for room service. The front desk staff, specifically Sabrina....was great! The doorman and concierge were awesome as well. The concierge went above and beyond his duty to help me out with any/all request I had...Thanks for that!

Points négatifs: I personally will never stay here again and I recommend you don't either. The first issue started within seconds, the remote wasn't working so the concierge came and fixed it, which was spinning the batteries around to try and get a better charge. That is what I had to do the entire trip and why they didn't just put new batteries in it is strange. Once the TV was on the only international channels in english were CNN/BBC...I would have expected a better channel plan from a hotel in Savassi at that price point. The picture on the TV was horrible as well. Next....after settling in it was time for a shower. So I get in and turn the water on and guess what???? NO hot water at all! Someone come to fix it. Now the cold side was the hot side etc. on the shower knob. The next morning I was sleeping and at approx. 8:00am the door buzzer goes off/very loud! I had put the "Do Not Disturb" placard on the door but apparently the cleaning women don't pay attention to those. Ok, so after this I was awake and decided to take a shower....when I got out and went into the room to sit on the bed to put my shoes on I noticed dirt and hair and what appeared to be a dead bug wrapped in hair at the end of the bed where your feet would be while sleeping. I freaking lost it....there was a lot of hair/dirt and who knows what all over the bed. I thought the cleaning person hadn't changed the sheets before my arrival....disgusting! So I complained to the front desk and the concierge came to see and said "wow" not good. He had the person come change the sheets etc... and I on went my day. Later, after some Carnaval fun I came back and took another shower..I walked into the room barefoot and again sat to put on shoes and noticed my feet were black with hair all over them! I found out they only deep clean the carpets 2x per year and that's it! They do not vacuum their rooms at all!This is gross and unsanitary.

Points positifs: Rooms were very spacious, bed was very comfy and everything was spot clean. Very good breakfast!

Points négatifs: Bathroom was a bit tiny, we kept bumping and dropping the telephone attached to the bathroom wall.

Points positifs: Tout la cuisine en particulier

Points négatifs: La lenteur en cuisine

Points positifs: le petit déjeuner

Points négatifs: En cas de départ tôt le matin pas de possibilté d'emporter un petit déjeuner

Points positifs: Hotel is well located. Very easy to walk around. Rom is very convenient. Breakfast is very good and very well presentend. Tastes and Flavours were quite nice.

Points négatifs: XXXXXXXXX

Points positifs: La localisation

Points négatifs: Personnel très gentil mais j ai senti un manque de formation, et suppose que s’ils veulent utiliser la mention boutique hotel, La Direction aurait besoin d investir un peu plus sur ce domaine

Points positifs: The bed and sheets are extremely comfortable and the sound isolation is perfect. I don't remember sleeping that well in a hotel before. The breakfast is also great.

Points positifs: Nothing

Points négatifs: We came here to be with my girlfriends father who is in the hospital. He needed a towel in the hospital and wanted to buy one from the hotel as there were no stores open, and they said no!!! Its just a towel for an old man in the hospital and they said no!!! I offered to buy it!!!!!

Points positifs: Breakfast was amazing, good Wifi in the room, amazing staff in the reception

Points négatifs: Room was rather noisy. Doors are not good quality, therefore when someone arrives to the floor, where the room is, it sounds like someone is trying to enter the room.

Points négatifs: Check-in. Atrasou.

Points positifs: Tout, l'emplacement, l'animation autour,, l'acceuil, le service, le confort, le parking... tout est parfait, sans oublier la qualité du buffet du matin au petit déjeuner

Points négatifs: Tout est parfait, et ce n'est pas la première fois que nous venons. Un seul reproche, la climatisation toujours trop froide dans ke restaurant notamment pour le petit déjeuner.

Points positifs: Location was excellent, with several cafes and restaurants nearby.

Points négatifs: * The noise from the air conditioners just outside my room (102). Also the hot water in my room took ~5 minutes to come through, while my colleague in room 502 had no such issues.