Vol Brésil : Trouvez un billet d’avion pas cher pour Brésil

Points positifs : Good service on the plane, the food was good and the seat was very comfortable.

Points négatifs : The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Points négatifs : One more toilet on the Lisbon Geneva flight would have been nice.

Points positifs : Crew very friendly

Points négatifs : The process for getting ready to board was a little chaotic

Points positifs : Fairly new plane with clean/comfortable seats

Points négatifs : Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat

Points positifs : I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.

Points négatifs : honestly nothing needed improving .

Points positifs : Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Points positifs : Awful!!!

Points positifs : Nothing to like

Points négatifs : No entertainment, un friendly crew, terrible food

Points positifs : Flight attendant warm, courteous and authoritative at same time.

Points négatifs : Seat hard. Space tight. I am 6’4”

Points positifs : Crew was very good. Food was OK.

Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Points positifs : Crew was very warm and friendly

Points négatifs : The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Points positifs : It was on time and got me where I needed to go.

Points négatifs : The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Points positifs : Flight was on time.

Points négatifs : Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Points négatifs : Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Points positifs : Great airline

Points positifs : Planes were on time and connections made.

Points négatifs : One bag delayed as not put on flight and food could be better.

Points négatifs : The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Points négatifs : Air Europa charged for food.

Points positifs : The flight was on time and the staff were great.

Points négatifs : The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything.

Points positifs : The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely.

Points négatifs : The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat

Points positifs : Entertainment system

Points négatifs : Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Points positifs : Seats are comfortable on Business Class. Service is good

Points négatifs : Constant delays specially from CDG! Poor cabin service specially on this flight.

Points négatifs : The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Points négatifs : I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Points positifs : Late boarding ruined everything !!

Points négatifs : Late boarding! Crew lack of customer service skill! Food wasn’t good enough as well! ....etc

Points positifs : Departed on time.

Points négatifs : Food is not the best.

Points positifs : Absolutely nothing. Bathrooms were dirty upon boarding, crew did not even come around with water more than once, the airline couldn’t resolve even the most simple issues. Terrible experience

Points négatifs : Any form of customer service, maintenance of bathrooms, ability to resolve travel agent dispute. Change of seats. They were able to do nothing except sorry.

Points négatifs : Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike

Points positifs : Nothing to like

Points négatifs : No entertainment, un friendly crew, terrible food

Points positifs : I was fortunate the person in front didn’t lean back

Points négatifs : On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Points négatifs : The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Points négatifs : Great customer service

Points positifs : seat was very comfortable with good leg room. Crew was very polite

Points négatifs : coming thru the cabin for garbage pickup more often

Points positifs : Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Points négatifs : The boarding area in Lisbon is very congested and disorganized.

Points négatifs : When late, pls help passangers.with no helpfull people dont work

Points négatifs : It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Points positifs : Food was really hot & good customer service

Points positifs : The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Points négatifs : Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Points positifs : The crew were very good. Seats were small.

Points positifs : The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty.

Points négatifs : Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches.

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points négatifs : A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Points positifs : Fantastic gate agents!

Points négatifs : The food was terrible.

Points positifs : The crew were excellent and seats were comfy.

Points négatifs : Headphones for the entertainment centre.could have been better. Sound quality not great.

Points positifs : The price.

Points négatifs : Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in.

Points négatifs : Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Points négatifs : Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good

Points positifs : Good entertainment, great price

Points négatifs : Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have

Points positifs : Great service in 1st class

Points négatifs : All good

Points positifs : The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen.

Points positifs : The crew was so friendly

Points négatifs : Everything is so smooth in my flight!

Points positifs : Seems that the exit row seat was very narrow!

Points négatifs : Be on time

Points positifs : Fast boarding

Points négatifs : Slow in refuelling, got us delayed for 40-

Points négatifs : I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Points négatifs : Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Points négatifs : Everything was OK

Points positifs : Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in

Points négatifs : If I had flown on Iberia

Points négatifs : They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one

Points positifs : Ok

Points négatifs : Is ok

Points positifs : The crew was very attentive, as was to be expected for Business Class service.

Points négatifs : Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!

Points négatifs : My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!

Points négatifs : One more toilet on the Lisbon Geneva flight would have been nice.

Points positifs : Yes

Points négatifs : Nothing, it was better than most other airlines

Points positifs : Crew was very good. Food was OK.

Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Points positifs : Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Points négatifs : Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Points positifs : The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Points positifs : Flight attendant warm, courteous and authoritative at same time.

Points négatifs : Seat hard. Space tight. I am 6’4”

Points positifs : Crew was great. Peppy and kind.

Points négatifs : ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Points positifs : The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!

Points négatifs : The food is good k

Points positifs : Crew were great

Points négatifs : Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Points positifs : Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.

Points négatifs : Disgusting food. Price gouging for checked baggage. Surly attitudes.

Points négatifs : One more toilet on the Lisbon Geneva flight would have been nice.

Points positifs : Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish.

Points négatifs : Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate.

Points positifs : Crew was great and seats had footrests.

Points négatifs : Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Points positifs : Liked the time of the flight.

Points négatifs : It left late.

Points positifs : Awful!!!

Points positifs : Good crew, food was good for airline food. Entertainment offerings were good.

Points négatifs : Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Points positifs : Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Points négatifs : 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.