Trouvez un billet d’avion pas cher pour le Brésil

Points négatifs : "Seats looked older generation and configuration not great"

Points positifs : "Good crew"
Points négatifs : "Seats way too cramped."

Points négatifs : "Seat comfort"

Points positifs : "Crew cordiality"
Points négatifs : "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Points négatifs : "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Points positifs : "Foot rest in coach"
Points négatifs : "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Points négatifs : "The flight was late"

Points négatifs : "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."

Points positifs : "The crew that flew us there was great"
Points négatifs : "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Points positifs : "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Points négatifs : "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Points positifs : "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Points négatifs : "More choices of TV shows to watch."

Points négatifs : "Space!!!!"

Points positifs : "Good seat. Nice aircraft Helpful check in."

Points négatifs : "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Points positifs : "The worst flight in my life"
Points négatifs : "Everything"

Points négatifs : "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Points négatifs : "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Points négatifs : "TV at each seat"

Points positifs : "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Points négatifs : "It's a short flight, only water offered on board."

Points négatifs : "Mon siège ne s’inclinait pas"

Points négatifs : "Tout"

Points positifs : "no"
Points négatifs : "everthing"

Points négatifs : "Smell at shit all the flight. Horrible."

Points négatifs : "more seat space and padding, no charge for soft drinks"

Points positifs : "The food and in-fight entertainment"
Points négatifs : "Comfortable seats"

Points positifs : "That it took me from A-B"
Points négatifs : "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Points positifs : "Boarding and Check in was really good"
Points négatifs : "The temperature of the plane was too cold. A bit warmer would have been better."

Points positifs : "Arrived on time"
Points négatifs : "Business class seats too narrow on 767. Needs upgrade"

Points négatifs : "Old aircraft Business seat narrow"

Points positifs : "Window seat & no one sat next to me"
Points négatifs : "Customer service at baggage check in desk. Very very poor and slow"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points négatifs : "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Points positifs : "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Points négatifs : "If the passenger name was changed as requested and I would not lose the money."

Points positifs : "I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam"
Points négatifs : "customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life"

Points positifs : "easy enough..."

Points positifs : "On board entertainment"

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points positifs : "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Points positifs : "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Points négatifs : "It was great!"

Points négatifs : "You have to pay for everything"

Points positifs : "Entertainment system"
Points négatifs : "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points négatifs : "Breakfast is too early, as soon as take off they serve. it should be before landing."

Points positifs : "It was very fast to board, and the landing was great"
Points négatifs : "No entertainment, no free snacks"

Points négatifs : "Desorganização do embarque e atraso na saída"

Points négatifs : "Original flight cancelled without any notice / auto check-in not available / delay / aleatory seat selection / poor food service"

Points négatifs : "Unless you have a super category in this airline, don’t even try to apply to an upgrade. Employees have more preference than you"

Points positifs : "The seat"
Points négatifs : "The food. Awful. Awful. Beyond awful."

Points positifs : "Good service by attendants. Good food."
Points négatifs : "The long delays one after the other. Delayed take off, re routing mid-air to Rio instead of São Paulo. The trip took +4 hours more than planned. Chaotic."

Points positifs : "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Points négatifs : "A different airline"

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "The price is affordable"

Points positifs : "We upgraded to first class, so everything was perfect!!"
Points négatifs : "Nothing"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : ":("
Points négatifs : ":("

Points positifs : "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Points négatifs : "The Kayak website sucks"

Points positifs : "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Points négatifs : "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Points positifs : "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Points négatifs : "No delays."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Food and price"
Points négatifs : "On time departure"

Points positifs : "Crew was nice."
Points négatifs : "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Points positifs : "Nothing stood out. Legroom was ok."
Points négatifs : "Boarding was confusing and poorly managed."

Points négatifs : "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points négatifs : "Gate location information delayed until last minute!"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points négatifs : "Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly."

Points positifs : "Not much"
Points négatifs : "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Very efficient and competent crew. Very much like the A330 plane."
Points négatifs : "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points négatifs : "Food timing, displays for video tiny and no selection possivble."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "I would def use this airline again."
Points négatifs : "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points négatifs : "The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes."

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points positifs : "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Points négatifs : "I like Kayak. But am very concerned about booking through in the future with this treatment."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Points négatifs : "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "Prompt and courteous"
Points négatifs : "Not enough leg room, just not enough space al the way around to be comfortable."

Points positifs : "Food was of good quality."
Points négatifs : "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points négatifs : "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points négatifs : "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Points positifs : "Staff were pleasant"
Points négatifs : "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Points négatifs : "Pas assez de place pour les jambes"

Points positifs : "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Points négatifs : "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Points positifs : "crew was nice"
Points négatifs : "they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher"

Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"

Points positifs : "The crew was awesome"

Points positifs : "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Points négatifs : "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"

Points positifs : "The safety rating and the price."
Points négatifs : "Overall, not impressed. The price pasó seemed cheap, but baggage fees aren’t included and are ridiculous. Delayed over 7 hours flight out. Flight back was more or less timely. The movies are old, and the newer ones are B level, at best. The food, is cheap. The price seemed right, safety ratings were good too; but won’t fly with them anymore."

Points positifs : "We really like the crew"
Points négatifs : "If they offer something to drink"

Points positifs : "The plane was new and very comfortable"
Points négatifs : "Free snack"

Points positifs : "Nothing and already didn’t have muy baggage"

Points négatifs : "Flight was delayed"

Points négatifs : "They have lost my baggage and it’s my 4th in Milan with no bags!"

Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"

Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Points positifs : "Service was good and so was the entertainment"
Points négatifs : "I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available"

Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Points positifs : "Unfortunately there is not one positive thing I can say"
Points négatifs : "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Points positifs : "Modern clean plane, excellent crew"
Points négatifs : "Flight was delayed but no announcements were made"

Points positifs : "Flight itself was ok"
Points négatifs : "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Points positifs : "Salimos a tiempo"
Points négatifs : "Los sobrecargos muy deficientes, poco amables, sirvieron muy tarde la comida, contestaban muy mal a lo que se les preguntaba, pésimo servicio"

Points positifs : "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Points négatifs : "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"

Points positifs : "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Points négatifs : "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"

Points positifs : "I was able to back to home"
Points négatifs : "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Points positifs : "New airplane,"
Points négatifs : "Madrid Rome, charged for water."

Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"

Points négatifs : "I was taken back by the crew not friendly"

Points négatifs : "The food was terrible."

Points positifs : "Prompt boarding. Clean plane. Attendants worked to accommodate passengers specifically one with a young baby who wanted an extra seat."

Points négatifs : "Retard 1h40!!!!!"

Points positifs : "Confort Équipage au top"
Points négatifs : "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Points positifs : "Équipage sympa"
Points négatifs : "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Points négatifs : "Food was paid although it was not a surprise. We did not have anything so can't really judge here? No onboard entertainment."

Points positifs : "The crew was very pleasant."
Points négatifs : "Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats."

Points positifs : "nothing"
Points négatifs : "no service, bad food, no individual tv screens, no choice movies"

Points positifs : "Smooth, quiet overnight flight with few interruptions."
Points négatifs : "Air Europa app let me down, generating boarding passes that didn't work at security. Sent unexpectedly to counter by passport agent."

Points négatifs : "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."

Points négatifs : "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."

Points positifs : "the crew"
Points négatifs : "comfort, there were small space for our legs The food , the worst i have ever seen"

Points négatifs : "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Points positifs : "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
Points négatifs : "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."

Points positifs : "Safe trip back home, thank you."
Points négatifs : "I felt as if I was treated unfairly by one of the crew members. She clearly saw my friends and I did not receive a meal but continued to pass on the lunches even after noticing my hand was up. It wasn't until I got the attention of another crew member that she finally recognized we were lunchless. Hate to be that guy but could there be some type of prejudice within the Spanish crew members?"

Points positifs : "Grand écran individuel, avion moderne dreamliner, prise usb, WiFi, à l'heure et globalement bien organisé"
Points négatifs : "Pas de possibilité de s'enregistrer en ligne sur ce vol"

Points positifs : "Alitalia is fine."

Points positifs : "11 hours flight with no movies. Flight attendants very rude. Bad food. Seats doesn't stay where you want them to stay. They move by itself. Very disorganized embarkation, landing and takeout procedures. I had 3 delayed flights. Very bad experience. I don't recommend at all. Dirty cabin. I found someone else's hair when I opened the pillow."

Points positifs : "Crew service was excellent. Food was good."
Points négatifs : "No priority for families with children when boarding in Madrid. The strollers had no priority at San Juan airport. We waited a long time before they came out."

Points positifs : "The movies I watched"
Points négatifs : "The time it took to board the plane- we also had depressed seats. I will never fly air Europa again."