Trouvez un billet d’avion pas cher pour Recife

Points positifs : "Great crew & good complimentary food"
Points négatifs : "More seat pitch"

Points positifs : "More or less on time"
Points négatifs : "Outdated aircraft. Flight took longer than usual."

Points positifs : "The service and food were good."
Points négatifs : "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Points positifs : "Great service in 1st class"
Points négatifs : "All good"

Points positifs : "Awful!!!"

Points positifs : "comfortable seating, friendly helpful crew, good food"
Points négatifs : "sometimes too cold sometimes too warm"

Points négatifs : "horrible dry croissant for breakfast"

Points positifs : "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Points positifs : "The meals were awesome, flight great!"

Points positifs : "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Points négatifs : "Maybe just change the quiche. Very dry"

Points positifs : "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Points négatifs : "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Points négatifs : "Delayed"

Points négatifs : "Seats too close when leaning back"

Points positifs : "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Points négatifs : "More snacks maybe lackerli"

Points positifs : "Bombardier C Series. Most leg room and comfort of any plane"

Points positifs : "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Points positifs : "It was a lovely easy flight, always lovely flying star alliance."
Points négatifs : "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Points positifs : "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Points négatifs : "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Points positifs : "Crew was great"
Points négatifs : "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Points positifs : "crew"
Points négatifs : "comfort, leg room, very crowded, overhead space jammed"

Points positifs : "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Points positifs : "Everything was perfect."

Points positifs : "The flight was smooth and on time. The flight crew did everything alright."
Points négatifs : "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Points négatifs : "service was least friendly at this part of my flight"

Points positifs : "Food/ staff/access to TV/movies etc!"
Points négatifs : "Seating/facilities"

Points négatifs : "Food is bad"

Points positifs : "Punctual modern aircraft."
Points négatifs : "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Points positifs : "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Points négatifs : "A slight delay"

Points positifs : "Nice cabin, clean . Friendly crew"

Points positifs : "Crew were amazing."

Points négatifs : "It was so hot on the (delayed) flight"

Points positifs : "Same as above"
Points négatifs : "SAME AS ABOVE"

Points négatifs : "12 hours flight just one hot meal."

Points positifs : "The staff was wonderful - super friendly and kind. Food was shockingly great. Very impressed."

Points positifs : "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Points négatifs : "I can’t think of anything I did not like at all"

Points positifs : "Staff was attentive and friendly. Food was great. Easy boarding."
Points négatifs : "N/A"

Points positifs : "All very comfortable"
Points négatifs : "It was delayed"

Points positifs : "Attendants were very courteous"
Points négatifs : "Very little leg room Seats were quite uncomfortable"

Points positifs : "Friendly Crew , modern and spacious aircraft B777"

Points positifs : "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Points négatifs : "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Points positifs : "I had a wonderful experience the whole way through."
Points négatifs : "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Points positifs : "Food and crew were great."
Points négatifs : "Economy is tight."

Points positifs : "Swiss Air is great."

Points positifs : "The length of the flight"
Points négatifs : "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Points positifs : "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Points négatifs : "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Points négatifs : "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Points positifs : "Everthing was great!!"
Points négatifs : "Nothing"

Points négatifs : "Delayed again"

Points positifs : "Even though the flight was very short, the team moved quickly through the cabin ensuring everybody had a drink and a snack. They looked quite concerned when I turned down the pretzel sandwich, so I accepted and found it quite good! Also, team made sure my parent with reduced-mobility had a good boarding and transfer experience."
Points négatifs : "As always, seats are narrow. And the "neighbors" were normal-sized. The usual struggle for elbow "air-space" occurred."

Points positifs : "Pilot's landing was top noch."
Points négatifs : "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Points négatifs : "Vegetarian food. 30% of people are vegetarian"

Points négatifs : "It was a great experience"

Points positifs : "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Points négatifs : "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Points négatifs : "Crew could have been more pleasant"

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Entertainment and food are always reliably good on Turkish."
Points négatifs : "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Points positifs : "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Points négatifs : "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Points négatifs : "Foot rests in economy - better ventilation options airflow"

Points positifs : "Great crew, confortable seats, free complimentary internet service"
Points négatifs : "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "check in..Gatwick S."
Points négatifs : "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Points positifs : "The food and the entertainment"
Points négatifs : "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Points positifs : "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Points négatifs : "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Points positifs : "good company"

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing!"

Points positifs : "All."
Points négatifs : "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Points positifs : "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Points positifs : "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Points positifs : "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Points positifs : "Istanbul Airport has good facilities and F&B options"
Points négatifs : "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Points positifs : "Food and service is excellent. Istanbul lounge is great."
Points négatifs : "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Points positifs : "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Points négatifs : "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Points positifs : "Inflight service was good."
Points négatifs : "Seat was a little uncomfy"

Points positifs : "The food was quite good"
Points négatifs : "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Points positifs : "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Points négatifs : "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Points positifs : "E"
Points négatifs : "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Points négatifs : "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Points négatifs : "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Points positifs : "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Points négatifs : "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Points positifs : "Everything"
Points négatifs : "Would highly recommend"

Points positifs : "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Points négatifs : "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Points positifs : "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Points positifs : "All is good"

Points positifs : "Friendly good service"
Points négatifs : "Istanbul changing gate to get to such long walk"

Points positifs : "Comfortable and uneventful flight - just the way it should be!"

Points positifs : "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Points négatifs : "Eight hours waiting for a connecting flight at Istanbul airport."

Points négatifs : "Not enough movie varieties"

Points négatifs : "Not enough movie varities."

Points négatifs : "They didn't have my special meal"

Points positifs : "The crew was excellent, the food good."
Points négatifs : "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Points positifs : "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Points négatifs : "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Points positifs : "Comfort"
Points négatifs : "Ordered veggie meal didn't turn up!"

Points positifs : "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Points positifs : "Friendly crew"
Points négatifs : "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Points positifs : "There was almost nobody on the flight. In flight entertainment was awesome too."
Points négatifs : "Nothing"

Points positifs : "Excellent customer service, crew always helpful and glad to please."
Points négatifs : "Atatürk airport link too confusing and decreased my flight experience"

Points positifs : "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Points positifs : "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Points négatifs : "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."

Points positifs : "I liked how generous they were with food and drinks"
Points négatifs : "Free WiFi could have made the flight a lot better"

Points positifs : "Boarding was efficient and the crew were nice."
Points négatifs : "the seating is horrible. it was the tightest seating I've ever experienced."

Points négatifs : "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Points négatifs : "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Points négatifs : "It's KLM. What else do you need to know."

Points positifs : "Nothing"
Points négatifs : "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Points positifs : "The crew was professional & friendly"
Points négatifs : "Food was terrible honestly, entertainment system didn't work on 1st flight."

Points positifs : "Great atmosphere, crew was excellent!"
Points négatifs : "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Points positifs : "Crew were excellent"
Points négatifs : "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Points positifs : "Professional crew. Good simple check in."
Points négatifs : "Nothing."

Points positifs : "Pleasant crew. Appropriate and efficiently served snack."
Points négatifs : "Boarding and disembarkation were slow."

Points positifs : "Flight arrived on time"
Points négatifs : "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Points positifs : "Excellent crew, good food & movie selection."

Points positifs : "Great airline"

Points positifs : "very nice crew"
Points négatifs : "my baggage was lost"

Points positifs : "The aircraft"
Points négatifs : "No overbooking next time!"

Points négatifs : "KLM crew exceed our expectations"

Points négatifs : "I congratulate the KLM crew!"

Points négatifs : "Not being 1 hour late"

Points positifs : "The friendliness of the crew"

Points positifs : "General flight journey"

Points négatifs : "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Points positifs : "Awful"
Points négatifs : "Everything"

Points positifs : "Crew was great and professional."
Points négatifs : "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Points positifs : "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Points négatifs : "Pay attention to passengers."

Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Points négatifs : "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Points positifs : "The crew was amazing and the food was great."
Points négatifs : "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Points négatifs : "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Points négatifs : "Larger meals."

Points positifs : "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Points positifs : "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Points positifs : "They considered my reguest of vegiterian food."
Points négatifs : "I have no complaints."

Points positifs : "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Points négatifs : "tough to sit on a plane for 9.5 hours"

Points positifs : "Everything OK"

Points positifs : "NOTHING"
Points négatifs : "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Points positifs : "Friendly hostesses"
Points négatifs : "Flight was delayed 3 hours"

Points positifs : "Friendly staff"
Points négatifs : "Leg room"

Points positifs : "The flight was perfect! Great food,movies and I even got to sleep !"
Points négatifs : "All was well!"

Points positifs : "Efficient crew"
Points négatifs : "Long, slow line at check in. Not many new movies or tv shows"

Points positifs : "Good selection of movies."
Points négatifs : "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Points positifs : "Comfortable and well laid out seat area"
Points négatifs : "Food was a little substandard for business class"

Points positifs : "Good flight, arriving well on time."

Points négatifs : "You are almost always late!"

Points négatifs : "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Points positifs : "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Points négatifs : "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points négatifs : "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Points positifs : "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Points négatifs : "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Points négatifs : "Two suitcases were lost"

Points positifs : "Good crew"
Points négatifs : "Seats way too cramped."

Points positifs : "The plane was new."
Points négatifs : "Smallest seats and shortest leg room I’ve experienced in a long time! They even charge for a cup of coffee, and anything else, other than water! I didn’t try to use the bathroom, but they probably charge for that, too!"

Points négatifs : "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Points positifs : "Boarding process was smooth."
Points négatifs : "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"

Points négatifs : "The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on."

Points positifs : "Everything on time. 30 minutes ahead of schudle"

Points positifs : "Good seat. Nice aircraft Helpful check in."

Points négatifs : "food."

Points positifs : "The worst flight in my life"
Points négatifs : "Everything"

Points positifs : "We were able to get to our destination safely without incident. Plenty of space for overhead baggage."
Points négatifs : "The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too."

Points négatifs : "Cadeira dura"

Points positifs : "Nothing"
Points négatifs : "Not to overbook the flight"

Points positifs : "Crew was friendly. First class seats fully reclined."
Points négatifs : "I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired"

Points positifs : "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Points négatifs : "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."

Points négatifs : "We got off onto a shaky set of stairs that surely would have been a safety violation in the states."

Points positifs : "Nice space in the aircraft and the crew was really nice too."
Points négatifs : "The delay was very tiring."

Points positifs : "Great"

Points positifs : "Good crew. Pretty new and clean airplane."
Points négatifs : "I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again."

Points positifs : "That it took me from A-B"
Points négatifs : "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Points positifs : "Boarding and Check in was really good"
Points négatifs : "The temperature of the plane was too cold. A bit warmer would have been better."

Points positifs : "Arrived on time"
Points négatifs : "Business class seats too narrow on 767. Needs upgrade"

Points positifs : "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."

Points positifs : "Comfortalble seats with entertainment"

Points négatifs : "the process of boarding no annoucement of gate change"

Points positifs : "The flight was on time & smooth"
Points négatifs : "Lots of kids yelling & some crying. Not something the airline can do anything about."

Points positifs : "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Points négatifs : "If the passenger name was changed as requested and I would not lose the money."

Points positifs : "On-time departure & arrival. Good landing."
Points négatifs : "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Points positifs : "There was no one sitting next to me."
Points négatifs : "Over 5 hours delayed with no explanation, no compensation and no food offered."

Points négatifs : "Overbooked and put on another flight 5 hours later"

Points négatifs : "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Points positifs : "Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?"

Points positifs : "Departed exactly on time & arrived early. Excellent!"
Points négatifs : "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Points positifs : "Excellent price and value. Great service both before and after travelling with an infant"
Points négatifs : "Food quality could be better"

Points négatifs : "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Points positifs : "Flight on time"

Points positifs : "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Points négatifs : "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Points négatifs : "Delay meant I missed a meeting deadline."

Points positifs : "Great crew comfortable seating on time. Good short haul flight"

Points positifs : "Flight was on time crew was friendly and professional"
Points négatifs : "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Points négatifs : "Poltrona dura e desconfortável Tomadas de energia não estavam funcionando Temperatura muito baixa (estava frio)"

Points positifs : "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Points négatifs : "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."

Points positifs : "It was very fast to board, and the landing was great"
Points négatifs : "No entertainment, no free snacks"

Points positifs : "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Points négatifs : "No issues will travel on this airline again."

Points positifs : "La tripulación muy atenta"
Points négatifs : "La comida"

Points positifs : "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Points négatifs : "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Points positifs : "On time flight & very nice service."

Points positifs : "The aircraft was clean, comfortable and well laid out."
Points négatifs : "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Points positifs : "Cheap flight, decent service, clean and safe plane overall"
Points négatifs : "Flight was delayed about an hour but no communication from the airline as to why"

Points positifs : "Good"
Points négatifs : "Good"

Points positifs : "The crew."
Points négatifs : "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Points négatifs : "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Points positifs : "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Points négatifs : "Pleace call 666 394 865"

Points négatifs : "Seats are very uncomfortable in all planes"

Points négatifs : "The flight was delayed. Food is miserable."

Points positifs : "Comfort and cleanliness of flight."
Points négatifs : "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."

Points positifs : "Everything. Flying First class is the only way to fly"

Points positifs : ":("
Points négatifs : ":("

Points négatifs : "One more toilet on the Lisbon Geneva flight would have been nice."

Points positifs : "Fairly new plane with clean/comfortable seats"
Points négatifs : "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Points positifs : "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Points négatifs : "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Points positifs : "Only the on board crew lived up to Tap's normal standard"
Points négatifs : "Boarding chaotic in Copenhagen. Food very poor this time"

Points positifs : "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Points négatifs : "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Points positifs : "Not much"
Points négatifs : "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."

Points positifs : "Food and price"
Points négatifs : "On time departure"

Points positifs : "Nothing"
Points négatifs : "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Points positifs : "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Points négatifs : "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."

Points positifs : "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Points négatifs : "No entertainment"

Points positifs : "The only salvation was the entertainment choices. ."
Points négatifs : "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Points négatifs : "It cold be better if there is no flight delay which put in cause all our plans!..."

Points positifs : "everything from the boarding and check-in process to in flight comfort."

Points négatifs : "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Points négatifs : "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Points positifs : "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Points négatifs : "Flight was delayed which was out of their control"

Points négatifs : "Been on schedule"

Points négatifs : "They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again."

Points positifs : "Better system to boarding."
Points négatifs : "Announce properly for boarding."

Points positifs : "The plane was fairly new, clean, and comfortable seats."
Points négatifs : "A better selection of the main meals in business class."

Points négatifs : "Not missing our connecting flight because if flight / airport delays."

Points positifs : "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Points négatifs : "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Points positifs : "Very on time, smooth take off and landing and friendly staff."
Points négatifs : "Perhaps spirits offered other than just wine. And a vegetarian food option."

Points positifs : "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Points négatifs : "Full airline policies up front."

Points négatifs : "Seats do not recline on this plane."

Points négatifs : "Food timing, displays for video tiny and no selection possivble."

Points positifs : "The plane was comfortable the free drinks and food and crew were friendly."
Points négatifs : "Can't think of anything!"

Points positifs : "A short but very pleasant flight and food was served, excellent in every category."
Points négatifs : "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Points négatifs : "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Points positifs : "The crew were excellent during the flight."
Points négatifs : "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Points positifs : "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."

Points positifs : "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Points négatifs : "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Points positifs : "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Points négatifs : "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Points positifs : "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Points négatifs : "The flight departure time was delayed for one hour."

Points positifs : "everything was fine. nothing specifically wrong or bad."
Points négatifs : "had the same food the third time this week. they could do more"

Points négatifs : "Flight delay"

Points négatifs : "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Points positifs : "The staff were somewhat helpful, and fairly friendly"
Points négatifs : "The seats for a 5-hour flight couldn’t recline. The plane was freezing, there was no entertainment on the flight, and the seating wasn’t evenly distributed. There were many economy rows with only one person, then rows right next to that full with three people. The food wasn’t good either."

Points positifs : "The fact that I made my flight."
Points négatifs : "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."

Points négatifs : "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Points positifs : "Luggage was delivered, although very slow to arrive at carrousel"
Points négatifs : "Luggage fees were excessively higher. Paid €75 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."