Avis des clients
Note globale
7,5
Bien
Basé sur 3 553 avis
Note générale
7,6
Embarquement
7,6
Confort
7,4
Équipage
8,1
Divertissements
7,4
Restauration
7,0
Passer directement au contenu principal
Avis des voyageurs pour LATAM Airlines
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,6
Points négatifs : Apparently you need to be at the airport 2hrs before your flight leaves otherwise you cant print your ticket and have to wait in a 1-2hr line to have them tell you you have now missed your flight and charge you $30USD to change to another flight. When it only takes literally 3min to get through security and to the gates. not sure why they couldn't give us our tickets when we were then an hr early. Then they said we were at gate 5. We went and waited there. About 20min before departure we noticed the flight info had changed and wasnt ours. No announcement. Nothing. We had to run upstairs to our new gate and barely made that flight. Extremely dissatisfied with customer service and lack of communication. Basically a company looking to get money wherever they can at the expense of foreign travelers.
avis de
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8,0
Points positifs : Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster.
avis de
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10,0
Points positifs : It was on time
Points négatifs : The boarding was too crowd
avis de
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10,0
Departure on time
Points positifs : On time and pleasant experience on flight and de planeall
Points négatifs : All Food
avis de
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4,0
Not good
Points négatifs : Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.
avis de
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10,0
Surprised by the comfort of this airline
Points positifs : Entertainment and extra seats everywhere
avis de
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2,0
Flight was delayed and next flight left without us.
Points positifs : Flying. They were able too get us replacement tickets at no charge but the flight was 2 hours later.
Points négatifs : Our flight was delayed with no explanation of why and then we missed our connecting flight because of it. They wouldnt let us get on the plane even though the plane was still at the terminal
avis de
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10,0
Flying in business is always great
Points positifs : Flight on time
avis de
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4,0
Points positifs : Crew was very polite and did a fantastic job with all complaints
Points négatifs : Fly was delayed with out any reasonable or respectable justification. Flying from Chile with connection in Lima every piece of carry on, including purses where check again at the bording desk, wasting time and being disrespectful to the need of passenger side. Use to love flying on the past with you guys. Unfortunately the quality of services of the company are DEPLORABLE.
avis de
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10,0
Points positifs : Good service
avis de
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2,0
Points négatifs : The same. It was the same plain
avis de
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2,3
Points positifs : Nothing
Points négatifs : It was nasty, disordered. Bad experience
avis de
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10,0
Points positifs : It was on time
Points négatifs : The boarding was too crowd
avis de
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10,0
Departure on time
Points positifs : On time and pleasant experience on flight and de planeall
Points négatifs : All Food
avis de
-
10,0
Surprised by the comfort of this airline
Points positifs : Entertainment and extra seats everywhere
avis de
-
10,0
Flying in business is always great
Points positifs : Flight on time
avis de
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10,0
Points positifs : Good service
avis de
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3,6
Points négatifs : Apparently you need to be at the airport 2hrs before your flight leaves otherwise you cant print your ticket and have to wait in a 1-2hr line to have them tell you you have now missed your flight and charge you $30USD to change to another flight. When it only takes literally 3min to get through security and to the gates. not sure why they couldn't give us our tickets when we were then an hr early. Then they said we were at gate 5. We went and waited there. About 20min before departure we noticed the flight info had changed and wasnt ours. No announcement. Nothing. We had to run upstairs to our new gate and barely made that flight. Extremely dissatisfied with customer service and lack of communication. Basically a company looking to get money wherever they can at the expense of foreign travelers.
avis de
-
4,0
Not good
Points négatifs : Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam.
avis de
-
2,0
Flight was delayed and next flight left without us.
Points positifs : Flying. They were able too get us replacement tickets at no charge but the flight was 2 hours later.
Points négatifs : Our flight was delayed with no explanation of why and then we missed our connecting flight because of it. They wouldnt let us get on the plane even though the plane was still at the terminal
avis de
-
4,0
Points positifs : Crew was very polite and did a fantastic job with all complaints
Points négatifs : Fly was delayed with out any reasonable or respectable justification. Flying from Chile with connection in Lima every piece of carry on, including purses where check again at the bording desk, wasting time and being disrespectful to the need of passenger side. Use to love flying on the past with you guys. Unfortunately the quality of services of the company are DEPLORABLE.
avis de
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2,0
Points négatifs : The same. It was the same plain
avis de
-
2,3
Points positifs : Nothing
Points négatifs : It was nasty, disordered. Bad experience
avis de
Suivi des vols
Itinéraires proposés par LATAM Airlines
Meilleurs itinéraires de vol
Aéroports populaires desservis par LATAM Airlines
- Aéroport de São Paulo Guarulhos Intl (GRU)
- Aéroport de Lima J Chavez Intl (LIM)
- Aéroport de Miami (MIA)
- Aéroport de São Paulo Congonhas (CGH)
- Aéroport de Santiago de Chili (Arturo Merino Benitez) (SCL)
- Aéroport de Brasilia (BSB)
- Aéroport de Los Angeles (LAX)
- Aéroport de Madrid Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)
- Aéroport de Londres Heathrow (LHR)
- Aéroport de Rio de Janeiro Santos Dumont (SDU)
- Aéroport de Bogota Aéroport international El Dorado (BOG)
- Aéroport de New York John F Kennedy Intl (JFK)
- Aéroport de Rio de Janeiro–Galeão Intl (GIG)
- Aéroport de Belo Horizonte Tancredo Neves Intl (CNF)
- Aéroport de Francfort (FRA)
Coordonnées de LATAM Airlines
- LA Code IATA
- 0821231554 Appeler
- latam.com Consulter
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