Vol Rio De Janeiro : Trouvez un billet d’avion pas cher pour Rio De Janeiro

Points positifs : I got back to London ahead of schedule, which was nice

Points négatifs : The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?

Points positifs : crew members are polite and clear in instructions

Points négatifs : the check-in time is very long, need to open more counters

Points positifs : Everything was impeccable

Points négatifs : Nothing except the rude passagers. But that is out of the hands of the airline..

Points négatifs : Rude staff

Points négatifs : They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee

Points positifs : Comfortable, quiet Boeing 787-9 plane. Good food. Timely.

Points positifs : Nothing. It was a short flight with nothing special to mention.

Points négatifs : The flight actually leaving on time and not half an hour late.

Points positifs : Good seat. Nice aircraft Helpful check in.

Points positifs : The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Points positifs : The service and food were good.

Points négatifs : As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Points positifs : Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Points positifs : The flight was on time and fairly clean.

Points négatifs : The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Points positifs : Great helpful flight crew

Points négatifs : Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Points positifs : It was ok.

Points négatifs : N/A.

Points positifs : Great service in 1st class

Points négatifs : All good

Points positifs : The food and very professional and friendly service.

Points négatifs : Nothing.

Points positifs : The crew.

Points négatifs : The time between flights.

Points négatifs : Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Points positifs : Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Points négatifs : Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Points positifs : The socks offered in business were comfortable and nice looking. The red wine was good.

Points négatifs : The food was just average and the seat not too comfortable

Points positifs : The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Points positifs : Despite being a short flight, they gave food

Points négatifs : Nothing. All ok

Points négatifs : Flight was delayed

Points positifs : À bord, généralement tout se passe bien

Points négatifs : Retard, perte des bagages, pas d'excuses.. Typique d'Air France

Points négatifs : My luggage is lost

Points positifs : Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte.

Points négatifs : A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis.

Points positifs : The crew was friendly and helpful.

Points positifs : Again staff was very friendly and helpful.

Points négatifs : That since it was a shorter flight no tvs.

Points positifs : Staff were professional and polite.

Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Points positifs : Great atmosphere, crew was excellent!

Points négatifs : I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points positifs : Almost everything, especially the crew.

Points négatifs : Don’t feel like anything should be better to be honest

Points positifs : The crew was informative

Points négatifs : Inflight sandwiches

Points négatifs : The plane is so old..,

Points positifs : Loved the smooth ride.

Points négatifs : Bathroom was pretty nasty

Points positifs : Impressive service... amazing crew, very friendly and professional

Points négatifs : Thé qualité officielle the images

Points positifs : Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Points positifs : Good selection of movies.

Points négatifs : Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Points négatifs : I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Points positifs : The crew was very nice.

Points négatifs : The seats had such little cushion that it made the flight extremely uncomfortable.

Points positifs : Food was really hot & good customer service

Points positifs : Nothing to like

Points négatifs : No entertainment, un friendly crew, terrible food

Points positifs : Great smooth flight, crew were friendly and many movies and shoes to choose from.

Points négatifs : Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Points négatifs : Crew members in Amsterdam were very rude and disrespectful

Points positifs : The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Points négatifs : Flight was delayed, had to run to my next connection flight.

Points positifs : Decent price for economy comfort seat, 4A.

Points négatifs : The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Points positifs : A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Points négatifs : I flew economy and all was good and appropriate to the level.

Points positifs : Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Points négatifs : 3 out of our 4 flights had some sort of delay.

Points négatifs : Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.

Points positifs : Crew was very warm and friendly

Points négatifs : The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Points positifs : Seat back tv’s

Points négatifs : Flight was delayed over 3 hours, food was mediocre at best

Points positifs : Taking off on time. Good service and helpful from all the stuff.

Points négatifs : Keep it like that

Points positifs : Nice folks

Points négatifs : Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Points négatifs : Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Points positifs : The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste.

Points positifs : Everything was fine!

Points négatifs : Everything was fine!

Points positifs : Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Points négatifs : Controll the quantity of packages per person

Points positifs : Nice crew short flight.

Points négatifs : Not much flight was too short to say

Points positifs : Love Lufthansa