Hôtels près de Eglise Sainte-Eugénie - Biarritz

Points positifs: location and view from dining room

Points négatifs: place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.

Points positifs: Everything

Points positifs: Le personnel très sympathique emplacement centre ville très pratique

Points négatifs: Préciser si la chambre est côté rue ou cour intérieure

Points positifs: Very nice hotel conveniently located near the town Centre. Comfortable rooms with great shower facilities. Friendly staff with good English.

Points négatifs: Nothing

Points positifs: The bed was very comfortable. The staff were friendly, efficient and very obliging.

Points négatifs: The room was smaller than expected. The design of the handbasin was odd and I could have done with a grip-rail in the shower. Breakfast didn't suit us as there was an emphasis on cakes.

Points positifs: The staff were all very nice and happy to speak to us in English. The room was clean and the bed was comfortable. It was an easy walk to the conference center and beach, and there is a bus station about 1 minute walk away where you can catch a direct bus to the train station.

Points négatifs: The shower & sink room did not have a door on it, so if you are travelling with someone, be prepared that they will see you getting into and out of the shower and will have lights shining in their eyes if they are laying in bed. We did our best to hang towels across the doorway but would have preferred an actual door!

Points positifs: Tres bel accueil. Disponibilité et réactivité. Un petit déjeuner merveilleux avec des pâtisseries maison et un service de qualité. Très bien situé.

Points positifs: Personnel accueillant - chambre très agréable - jolie décoration - grand choix au petit déjeuner - Situation excellente avec accès au parking municipal Clémenceau à 200 m

Points négatifs: Wifi très capricieux, souvent inexistant

Points positifs: Convenient location and a very reasonable price . The staff were friendly and helpful. It’s situated on a quiet side street so it’s very peaceful. Overall we were satisfied with our stay!

Points positifs: The property was very special, spacious, clean and comfortable.

Points négatifs: Other than the front desk, the staff were uninterested, uninvolved in helping or waiting on anyone. Perhaps it was the end of the season. Breakfast was minimal.

Points positifs: Free big parking, wifi

Points négatifs: Breakfasts could be much better!

Points positifs: Etablissement vieillissant Personnel aimable mais peu qualifié

Points négatifs: Service indigne d' un 5 étoiles et pour seul réponse nous ne sommes pas assez .

Points positifs: La literie et le personnel agréable

Points positifs: Beautiful, scenic location. Helpful & friendly staff. Hotel lobby, bar & restaurant very nice.

Points négatifs: After a week of traveling In Bordeaux region, we were hoping to get laundry done while we stayed at the Le Régina for 4 nights to explore Basque region. They did offer laundry service but price was prohibitive. 19-20E per piece for a T-shirt/underwear?? Cheaper to buy new....

Points négatifs: I arrived there after 2 weeks of travel without laundry facilities, so intended to have some laundry done. I was surprised to see that every piece of laundry was priced at 19-20 Euros. My conservative estimate for my laundry would have been over 600 Euros which was almost how much for our stay. Crazy!

Points négatifs: Produits de toilette prévu pour 1 personne alors que nous étions 2

Points positifs: The view! The central location.

Points négatifs: Parking agreement with the hotel

Points positifs: Very friendly staff Close to beach, town, car park , restaurants Great location

Points négatifs: Nothing

Points positifs: The sea view room and location is ideal to explore Bierritz and a very good restaurant

Points négatifs: The electronic music that repeated over and over again got on your nerves and took away the relaxed feel of the hotel.

Points positifs: 1) ocean view 2) restaurant 3) location

Points négatifs: Everything was just perfect

Points positifs: Établissement élégant, très propre et idéalement placé Le personnel est très accueillant et agréable

Points positifs: L'emplacement de l'hôtel dans la ville est idéal. L'accueil correct, le cadre magnifique. La chambre est spacieuse bien agencée la vue sur la mer est à la hauteur de nos attentes, simplement grandiose!!!

Points positifs: Pour une personne à mobilité réduite, la grande baie vitrée pour une vue complète sur une mer déchaînée. Bien insonorisée

Points négatifs: Comme dans la majorité des hotels le manque de poignées douche et wc. La majorité de la clientèle prend de l'age Le menu répétitif, le pin perdu fait sans lait ni aromates ni œuf, ni passé au four

Points positifs: Excellent Location, really nice views. Good staff.

Points négatifs: Noise from Air conditioning vents outside

Points positifs: The location and the view from our third floor room was fabulous. Although the cost of breakfast was not included in our booking, the meal was excellent and well worth 18 euros a head.

Points négatifs: No complaints

Points positifs: Très bel hôtel , grand confort personnel accueillant souriant et aux petits soins . Belles prestations grande qualité des soins , repas et petits déjeuner excellents . Nous sommes enchantés de notre séjour nous reviendrons .

Points positifs: Nothing good sorry

Points négatifs: It is hard to imagine the room has ONE socket for charging. And the socket is by the entry door behind the luggage rack. No charge port by the desk or by the bed. I called and they claimed there are by the bed. I asked them to come to the room to show me. And guess what ? They found NONE by the beds. I asked the hotel to provide me a surge protector with multiple outlet. And they said they do NOT have any? The hotel is so old with the location they do not bother to treat you as a human being ! As a five star hotel?

Points positifs: Le design, l’ambIance

Points positifs: Magnificent breakfast: lots of delicious healthy choices Wonderful heated outdoor seawater pool Very pleasant staff English spoken

Points positifs: The breakfast was the best

Points négatifs: The furniture in the rooms is outdated

Points positifs: The staff were all incredibly friendly and helpful, the room is a nice size and clean, and the location of the hotel ideal.

Points négatifs: I unfortunately have to say that this was one of the worst hotel experiences for me, and honestly I’m not hard to please. I was terribly uncomfortable with the ceiling height and felt claustrophobic in many areas of the hotel, especially the hallways, spa level, and first room we were put in (the dreaded 102 - avoid at all cost). Unless we were in the bar with large windows, or the outdoor areas, the poor design of the hotel honestly made us feel like we were underground or in a cave. There is also a dire need for renovation, in the hallways and spa floor especially. As mentioned above, the room 102 is absolutely not acceptable for a 5 star hotel and should be turned into a storage room or something. It is a dark lair in the deepest corner of the building facing a cement wall and we woke up to a woman in the balcony next door looking directly in on us in bed. I will include a photo of the view (neighbor lady not included). The steak we had for dinner at the bar was also unacceptable. No presentation at all, just a tiny piece of beef on a very large white plate. For 32€ it was absurd.

Points positifs: The staff were amazing

Points positifs: hotel tres bien situé au coeur de Biarritz personnel tres acceuillant

Points négatifs: hotel qui date un peu une remise a niveau de la salle de bain serait bien

Points positifs: The bed is really comfortable . The room is spacious . It is peaceful and quiet .

Points négatifs: Just a small thing . My 12 year old daughter needed a fringe trim so we visited the hair salon downstairs . The lovely hairdresser was very efficient . It just took her a couple of minutes to shorten the fringe , but paying 15 euros was a bit much for something which took so little time . Apart from that , all was good .

Points positifs: très belle vue sur la mer, car la chambre donnait sur la ville, mais une vue latérale sur la mer était cependant très satisfaisante

Points négatifs: La chambre catégorie luxe vue partielle mer : chauffage cassé la réception à ma demande, a dû faire monter 2 radiateurs électriques dans la chambre. Ventilation très bruyante des radiateurs. L'isolation de la fenêtre de la chambre laissait passer le vent et les voilages se soulevaient tellement les courants d'air passaient. j'ai passé une nuit de cauchemar, congelée et abasourdie par le bruit de la ventilation et du vent. La moquette du couloir est très usée. La restauration du Room Service n'est pas digne d'un hotel de cette catégorie

Points positifs: Lit et chambre incroyables Personnel très accueillant et attentionné Restaurant extra avec des produits frais et régionaux