Avis des utilisateurs
Note globale
7,6
Bien
Basé sur 1 027 avis
Embarquement
7,8
Confort
7,6
Équipage
8,1
Divertissement
6,9
Repas
7,2
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Infos Caribbean Airlines
| Code IATA | BW |
|---|---|
| Itinéraires | 76 |
| Itinéraire le plus populaire | Port-d'Espagne Aéroport Intl de Piarco à Scarborough ANR Robinson Intl |
| Aéroports desservis | 22 |
| Aéroport le plus populaire | Port-d'Espagne Aéroport Intl de Piarco |
Commentaires récents
Avis des clients
155
147
81
43
20
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10,0
Points positifs : On time
Points négatifs : Everything was ok considering covid
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7,3
Points positifs : Crew was great. Space was good.
Points négatifs : The seats are a bit old and worn, it was a uncomfortable after a little while.
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4,0
Points positifs : Nothing much. I was not in a good frame of mind after my first leg of this trip.
Points négatifs : My whole experience at Trinidad airport.
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5,6
Points positifs : The flight was good. The service and information incorrect and could have resulted in my bags being lost if I was not super careful (see below)
Points négatifs : (1) The check in people erroneously told me that my bags would be checked all the way through which was not correct (2) I bought duty free and had to exit the traveler section of the airport. therefore my 'duty free" became an issue at Trinidad (3) Very fortunately I checked the carousel at Trinidad airport only to find out that I had to re-check my bags in Trinidad. (4) The Trinidad check in staff were not very helpful. I had to wait until someone was available (and they took their sweet time) to take me through some back entrances so that I would not have to re-pay duty on my goods. Not a pleasant experience and one that I will avoid at all costs in the future. This is not the way to treat customers and TOTALLY un-necessary. This is not 21st Century travel!
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8,0
Points positifs : super easy and comfortable and quick flight!
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9,0
Points négatifs : Vegetarian meals are really tasty and nice
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6,0
Points négatifs : Provide some tv. Evening meal, not sandwiches. Leave on time
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8,0
Points positifs : The flight was on time.
Points négatifs : Adequate space on the shuttle to transport persons to the aircraft
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6,6
Points positifs : safe and courteous
Points négatifs : leaving on time
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7,3
Points positifs : The crew were up and down making sure everyone was comfortable and the flight was very smooth.
Points négatifs : When a flight is full they shld pick out those other hand luggages and tag them to be placed along with the other suitcases.So to expedite smoother boarding and not standing in line waiting to go for your seat when someone else looking for head room to place there stuff.
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10,0
Points positifs : Lots of leg room despite being at the very last row. The seats even could recline a fair amount. Hot breakfast, with good food.
Points négatifs : Not the newest equipment. The plane was delayed. Everyone was friendly so it didn't matter too much.
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10,0
Points positifs : Lots of legroom despite being in the very last row, and the seats could even recline. We were given the opportunity to board early with a young child. The crew was nice, and the food was good.
Points négatifs : The seats were old cloth. There isn't any inflight Internet. The flight was delayed by about 40 minutes.
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10,0
Points négatifs : No complaints
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3,5
Points positifs : Not much
Points négatifs : Taken another airline
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7,6
Points négatifs : The meal was cold. It would have made quite an enjoyable difference had it been hot.
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4,0
Points positifs : Quick baggage handling. Fast check In
Points négatifs : Less delays. Staff was too loud and constantly disturbed with advertisements and sales pitches. Rushed meal services.
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7,3
Points positifs : The food, the crew.
Points négatifs : The leg room is almost non existent. I'm 5'2 and was super uncomfortable.
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10,0
Points positifs : No fuzz. Quick trip.
Points négatifs : Nothing.
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8,0
Points négatifs : It was very cold, blankets would be most welcome.
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9,0
Points positifs : Check in process was very simple and smooth. Plus they got us on an earlier flight so we weren’t waiting around. Also nice that the waiting area was air conditioned, unlike the waiting room in POS for Tobago flight
Points négatifs : Boarding process seems like a free for all, but planes load quickly so I guess it doesn’t really matter
avis de
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2,0
Points positifs : The crew was amazing
Points négatifs : They turned up the air conditioner to encourage us to buy blankets. The food was cold. The seats are uncomfortable. The plane was filthy.
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4,0
Points positifs : The crew was amazing and tried really hard to help
Points négatifs : They turned the air on high to sell blankets. The boarding process was an unorganized mess. The plane was filthy!
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8,0
Points positifs : The crew members were excellent in terms of the quality of their service.
Points négatifs : The seats were very uncomfortable due to my long legs. The pilots didn't do a good job at landing the plane at NMIA in Kingston. It felt like someone was being trained to fly the plane.
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9,2
Points positifs : The flight was uneventful and the crew very helpful.
Points négatifs : The seats in economy class were not veryncomfortable. I guess this was because I am a tall person.
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4,6
Points positifs : Crew was ok, only they missed a very important detail. A passenger traveling with a baby and did changed the baby's PAMPERS right there on the seat which automatically put a putrid odor in about 10 seat perimeter that lasted for a LONG time and the crew didn't say anything until everyone complained
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6,0
Points positifs : Crew was not friendly at all. Didn't smile or said hi when boarding
Points négatifs : Friendlier crew members
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10,0
Points positifs : Flight was on time and boarded quickly.
Points négatifs : Nothing.
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9,5
Points positifs : The flight left on time and arrived 5 minutes early. Caribbean Airlines has a great inflight magazine and the views of the islands on ascent and descent were great.
Points négatifs : Very long line at security in PIARCO airport.
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9,0
Points positifs : The flight attendant were attentive and professional in every case. I really enjoyed the service of the crew keep it going u made an impression that will keep going.
Points négatifs : No complaints my way i had a great time onboard is probably because of my fellow passengers. It’s always fun regardless.
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7,5
Points positifs : The crew was professionally friendly.
Points négatifs : The checkin process was poor... The time to checkin took way longer than it should.
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10,0
Points positifs : yes the crew was very nice
Points négatifs : it was good enough for the flight
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10,0
Points positifs : Free ‘Caribbean Plus’ upgrade.
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7,3
Points négatifs : Better food and an entertainment center with movies. It's a 6 hour international flight after all.
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2,3
Points positifs : Not one thing
Points négatifs : The crew did not serve the guest enough water. They were heard laughing at the back. I will not fly Caribbean Airlines agaim
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8,6
Points positifs : Amazing flight and superb landing. Staff was friendly and the food was great.
Points négatifs : If beforehand passengers knew to download the airline app for In flight entertainment would have been better for a lot of people. Lucky I saved some movies to my phone otherwise it would have been a crazy boring trip
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8,0
Points positifs : Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore.
Points négatifs : Need air freshener in the washrooms
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7,2
Points négatifs : Personal TVs Seats just weren’t comfortable.
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9,0
My Fav Airline
Points positifs : I love to vibe and feel of to Caribbean Island.
Points négatifs : None
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5,6
Points négatifs : uncomfortable seats
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5,3
Points négatifs : Slow attendants at Kingston airport hence long lines
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5,6
Points négatifs : Long wait before departure
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10,0
Points positifs : I love flying Caribbean Airlines to Trinidad and Tobago
Points négatifs : I like the crew service
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9,6
Points négatifs : There was no interactive map on the in-flight entertainment.
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9,3
Easy and comfortable island hop
Points positifs : The flught was routine, with no huge delays and the type of service expected on a 2 hour flight, including a sandwich and beverage. There was in flight entertainment but we elected to use our own devices.
Points négatifs : Avoid the 'coffee' - im not a coffee aficionado but it was unthinkable, didn't taste like coffee at all.
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3,6
Very disappointing
Points positifs : The ticket i purchased didnt allow me to carry at least one luggage which i only learnt when i arrived at the airport. The crew was late so we left late The seat next to me was broken Only one toilet was in operation so there were always long lines The sandwich was dry You had to pay for a blanket
Points négatifs : Everything
avis de
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7,3
Flight leaves 30 mins early!
Points positifs : Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight.
Points négatifs : It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast.
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7,3
Points positifs : Left on time, smooth flight, easy immigration & customs in Granada. 30 min flight so no food or drink service.
Points négatifs : A Caribbean promotion video played with audio over speakers, just quiet enough to be unintelligible but loud enough to be irritating. Most passengers were trying to sleep.
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6,6
Delayed 1 hour
Points positifs : Delayed 1 hour
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7,0
Could not see the video screen
Points positifs : Priviledged to be on a flight with a female captain
Points négatifs : Bit of turbulence on descent
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7,6
Points positifs : Acceptable crew performance
Points négatifs : Chaotic transfer process. Not given instructions on the how and the where to get from the Georgetown flight to the Miami flight. We were just ordered off the plane seemingly as an afterthought, and didn't know what to do thereafter. After eventually finding our departure gate the agent we voiced our displeasure to said all that mattered was that we found the gate and we were safe. Not satisfactory. Not acceptable for a customer oriented business
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8,0
Points positifs : Offered drinks, even though it was a short flight
Points négatifs : Couldn't use electronic devices while on the plane
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9,0
Points positifs : Loved the real trini food that was served outbound
Points négatifs : Could see the monitor properly
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6,0
Points positifs : Arrived on time.
Points négatifs : Plane was run down. Entertainment not working.
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8,0
Points négatifs : if your boarding pass shows SSSS you will be physically searched at every single checkpoint. Ridiculous!!
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8,0
Points positifs : The crew was friendly
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7,3
Caribbean Airlines
Points positifs : Comfortable flight, good food
Points négatifs : Little or no entertainment
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9,6
Points négatifs : We were not given at least a hot beverage on that short trip.
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8,0
Easy direct flight
Points positifs : Easy checkin.
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5,6
Points positifs : The early arrival into the airport
Points négatifs : There was no drinks sir
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7,3
Points positifs : How quickly we got to POS
Points négatifs : The pitch of the seats.
avis de
Statut du vol
Itinéraires proposés par Caribbean Airlines
Aéroports populaires desservis par Caribbean Airlines
- Aéroport Port-d'Espagne Aéroport Intl de Piarco (POS)
- Aéroport Scarborough ANR Robinson Intl (TAB)
- Aéroport New York John-F.-Kennedy (JFK)
- Aéroport Georgetown Cheddi Jagan Intl (GEO)
- Aéroport Aéroport Intl Norman Manley de Kingston (KIN)
- Aéroport Fort Lauderdale (FLL)
- Aéroport Bridgetown Aéroport Intl Grantley-Adams (BGI)
- Aéroport Toronto Lester B. Pearson Intl (YYZ)
- Aéroport Miami (MIA)
- Aéroport Montego Bay Aéroport Intl Donald Sangster (MBJ)
- Aéroport St. George's Pointe Salines (GND)
- Aéroport Nassau Aéroport Intl Lynden Pindling (NAS)
- Aéroport Orlando (MCO)
- Aéroport Castries George F. L. Charle (SLU)
- Aéroport Saint John's V.C. Bird Intl (ANU)
Coordonnées de Caribbean Airlines
- BW Code IATA
- + 1 800 523 5585 Appeler
- caribbean-airlines.com Consulter
Conditions d’annulation de Caribbean Airlines
La situation du coronavirus (COVID-19) évoluant de jour en jour, Caribbean Airlines adapte continuellement ses conditions en conséquence. Veuillez contacter directement Caribbean Airlines pour avoir les dernières mises à jour sur les frais d’annulation. Vous trouverez des informations actualisées sur les avertissements de voyage et les conditions de Caribbean Airlines ici : Conseils aux voyageurs et conditions de Caribbean Airlines.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.