Points positifs: Great breakfast. Nice clean hotel.
Points négatifs: Close to the highway (noisy) toilet was leaking water a hose fell off. Had to ask for bath towels none left in the room for us.
Points positifs: Very clean and great location. I even took a dip in the pool. The water was not cold.
Points positifs: Helped us by getting a better room
Points positifs: Hotel was very clean. Staff was very friendly and helpful. Room was decorated nicely. I really liked the 'extras' in the bathroom - cotton balls and Q-tips package individually. Never seen this before, even in higher end hotels. Keurig coffee maker
Points négatifs: No
Points positifs: This hotel is very clean and the rooms are bigger than expected.
Points négatifs: There were some very loud hotel guests. I understand this isn't the hotel's fault, however I do wish they were asked to dissemble when they were in the lobby past midnight.
Points positifs: Clean well kept room
Points négatifs: No
Points positifs: Comfortt & location
Points négatifs: There were 4 maids service carts lining the hallway well after 4pm when we checked in & had to navigate the hallway carrying our bags to our room. Very odd & inconvenient.
Points positifs: Super friendly when we called to ask about a room with 2 beds. Very accommodating. The pull out couch in addition to beds was great for a family with kids.
Points positifs: The open space. The overall cleanliness of lobby, dining area, and surrounding landscape.
Points négatifs: The hotel accepts pets. I would appreciate if they pay more attention to the vacuuming of the room carpeting.
Points positifs: Large room, clean and nice staff
Points positifs: Great location. Easy check in and check out. Room was clean. Beds were comfortable. Pool was perfect (nice and warm in the morning) Free parking. Free internet. Like that breakfast is included in the price. Would stay here again.
Points négatifs: A/c temp was too cold or not cold enough. Upstairs guest took a late night shower and it sounded like water was running in our closet. Kids upstairs were up late stomping around. Other than that it was fine.
Points positifs: I'm a very picky (snobby?) traveler for accommodations. Things that are important to me include a clean room free of odors, good quality linens, a comfortable bed, recently updated/renovated, and friendly staff. This hotel had all of these things!
Points positifs: The location was unbeatable! The price was affordable. Love the free breakfast!
Points négatifs: The rooms are outdated. There's no A/C which is necessary even with the ocean breeze. The beds, pillows and mattresses are very uncomfortable. A mattress topper would solve this problem and new linens. Our bed didn't have a fitted sheet.
Points positifs: The pool and the view are amazing! We spent most of our time outside, and so we really enjoyed our stay! We also had dinner at Shoals Island Grill which was great!
Points négatifs: The rooms could use a bit of a make-over.
Points positifs: Good hotel. Nice rooms. Like the courtyard
Points positifs: The restaurant was excellent for our breakfast. The location was perfect for the wedding we attended. All staff including waitress and maid service was excellent!
Points négatifs: Needs more comfortable pillows. Carpet or something in room smelled badly needs cleaned and deodorized. The inn was full or I would have said something while we were there. We needed to be at a wedding that weekend.
Points positifs: Staff were very friendly and professional.
Points négatifs: Doors were squeaky. Done with children screaming phase, needing quiet place to sleep. Also pillows were rock hard.
Points positifs: hotel was in walking distance to food and only 20 min away from the beach
Points négatifs: Room was very dark and outdated it smelled musty. We had a patio but it was shared with another room who was outside smoking often so there wasn't much privacy.
Points négatifs: There was no hot water in the sink. Shower had some warm water. Had to take a really quick shower.
Points positifs: Discount for school families, able to change arrival date on short notice, very comfortable beds,
Points négatifs: Lack of email confirmation, fine print about 48 hour cancellation, rather than advertised 24 hour.
Central reservations could not make changes, had to wait for front desk to open to make changes,
Reservation # different from Best Western central reservations #, could NOT use online system to make changes, or find reservation
Shower curtain poor quality, water everywhere. Soap, shampoo, coffee maker also poor grade. Highway noise, A/C noise not welcome
Points positifs: It was clean and comfy and the location was alright.
Points négatifs: Everything's was fine.
Points négatifs: All of the vending machines were broken and not functioning properly as well as the ice machine on our floor. I was not able to get a bottle of water to save my life. The building is very dated and the hallways are squeaky. The walls are very thin so you can hear everything going on in all rooms especially when walking down hall.
Points positifs: I like that I have stayed there consistently almost monthly over two years and it is so familiar for both me and my family.
Points négatifs: I don't like that consistently they don't uphold their word.
This time, for example, in spite of their comparatively high summer rate, even into Mid-September, my having called the hotel to request my same room as always, when I arrived, the only way they could accommodate me in a courtyard room was in a handicapped room, which, frankly, was definitely subpar to our usual room: the bathroom was smaller and more uncomfortable.
Staff rarely goes above and beyond to help.
Points positifs: Architecture is really nice
Points négatifs: Pillows were not comfortable
Points positifs: Much better prices than staying in Santa Barbara and Carpinteria is a cute, authentic, old time beach town. Everything is walkable from this location.
Points positifs: Un bon hôtel. Les chambres sont belles. Comme la cour
Points positifs: I didn't like anything. The internet priced it $20. more than the sign hanging outside the motel.
Points négatifs: The bed smelled like pee or butt...a mixture of it. We left after being there for only a couple hours...drove back home 3 hours away with no sleep because the smell was disgusting. The television had really bad quality picture and sound.
Points négatifs: Sheets felt like sandpaper, musty pool smell throughout the whole place, paid $200/night and they don't even provide shampoo or a second bedside table. I will definitely not be coming back.
Points positifs: Very modern and clean. Accessible and an easy 15 minute drive to downtown SB. The faucet in the bathroom was a bit wobbly but everything else was just fine. Good bang for your buck!
Points positifs: Easy check-in and check-out. Modern facilities and décor.
Points négatifs: Missing basic amenities such as a blow dryer, iron, shampoo/conditioner, mini fridge, etc. that motels typically offer. Would have been nice to at least have a blow dryer.
Points positifs: It was close to the event I was attending.
Points négatifs: No amenities, no coffee, no fridge, had to ask for blankets, not much for the money.
Points négatifs: 6am Sunday morning , the room door is opened by someone violently and the dead bolt stopped them. As I bound out of bed to proctect my wife I am transformed into a lion protecting its lady against a Trump son with a rifle trying to cut my tail off. I fling the door open with a rage looking for someone to fight. No one there. Fall back asleep, 7 am.. phone rings RING/RIiiIiinG. I pick up the phone. No one there. !!! 8 am, the maid enters to clean the room, boom, dead bolt saves the day again. We are tired.
I check out and let the desk man know what happened. He was nice and promised to have management call me. I am still waiting for the call. I feel like we are just throw away items like so many trump supporters grabbed in the puśśy.
We won't be staying there again.
Phil was very nice though.
Points positifs: The location was decent, on the main setup and near the beaches.
Points négatifs: Broken ice makers, hot stuffy rooms, beds were as hard as a rock. Rooms were attempted to be updated, Ikea style- but much was broken and flimsy. Bare bones, for $100+/nt. I expect more.
Points positifs: I have had to stay for an extended period of time. I am a newly discharged (honorably) army vet with ptsd alongside many other issues. The staff has been so amazing both to me in general, and understanding the challenges I may face. While being apart from my family, the staff and facility has provided me with a temporary place of solice.
Points positifs: It was quite.
Points négatifs: It was way overpriced.
Points négatifs: We booked a room through Booking.com via KAYAK . There was no opportunity on the site to specify a non-smoking room. It never occurred to me while I was making the reservation that I would need to specify.
The clerk said we should have reserved through the Motel 6 site. As they were full except for one non-smoking room, we had to choose whether to stay in a tobacco permeated room or cancel our reservation & find another place to stay.
The clerk let us into the room to help us decide if we could tolerate it. When we decided we had to find another hotel, they cancelled our reservation without any problems.
This is not a critique of Motel 6. I am very disappointed that Booking.com and/or KAYAK didn't allow me to choose a non-smoking room in advance or at least redirect me to the Motel 6 reservation site where I could have selected a non-smoking room.
Points positifs: I was impressed by the updated design in the interior. Fun! All the basic amenities were there, with a pool to boot. This is an outstanding value.
Points négatifs: There was quite a bit of noise leakage from the walkway outside our door. The room key had to be reset a few times. The coffee came in styrofoam cups (but hey, it was free!)