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Rooms were clean, free hot/continental breakfast was a nice plus, location is good for santa barbara/wine country travellers
free parking, free internet we were waked up in the middle of the night by a false fire alarm
I very much liked the sofa couch microwave and refrigerator.
we lost an earring in sink and staff was very helpful
The only problem was the bad communication between bookings.com and Holiday Inn Express. The reservation sent by bookings.com to the hotel did not match the dates that I had reserved. Fortunately the guy at the front desk gave me a room even if the reservation he received from bookings.com was incorrect.
It was a comfortable and clean room with an excellent breakfast.
The room: very clean, well equipped, very comfortable bed, very quiet despite facing the 101 (windows must be of excellent quality!). Pool looks nice (we did not use it), pretty noisy though since it is on the 101 side. The breakfast: not enticing at all, even the bread tasted bad... Unless you like oversweetened sticky pastries, already made omelets and miniature beef patties waiting in a plastic cupboard, you'd better skip the breakfast and find a better one elsewhere in Carpinteria or Santa Barbara (easy!). Cafeteria atmosphere does not match the standing of the room at all.
good beds and pillows, very quiet. a little over priced.
It was clean and easy to get to Westmont College, the reason we were in the area. sort of thin wall between us and next door and the big fight then make up session that went on at 6 am!
The location was unbeatable! The price was affordable. Love the free breakfast! The rooms are outdated. There's no A/C which is necessary even with the ocean breeze. The beds, pillows and mattresses are very uncomfortable. A mattress topper would solve this problem and new linens. Our bed didn't have a fitted sheet.
The pool and the view are amazing! We spent most of our time outside, and so we really enjoyed our stay! We also had dinner at Shoals Island Grill which was great! The rooms could use a bit of a make-over.
Fabulous, right on the beach
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
The location of accomidations were perfect. They were very dog friendly in everyway!
The location. cleanliness, costs, fees, housekeeping
the beach across the street. Desk staff were very helpful.
The staff at the front desk. Super-welcoming, and they gave us a map of the area, as well as some recommendations, when they found out that it was our first time in the area. Nothing, I would definitely return. I would upgrade again to a waterfront view.
Service and location
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location and facility were top notch! The staff could not have been nicer. Very personable and friendly. We felt like friends. Definitely recommend.
Staff was friendly and helpful Construction was loud
Well worth the money... beautiful rooms.
Best location in Santa Barbara, right across from the beach and wharf. Ref in room was a mini bar, had to use my own cooler for drinks I brought to room. Ice machines were near byâ€¦ not to much of an inconvenience.
Rooms were very clean. Easy parking and amazing location.
Le côté pratique de l'équipement. Le manque d'insonorisation des chambres.
Hôtel rénové. Rapport qualité/prix pas exceptionnel. Climatisation inneficace, il faut ouvrir les fenêtres pour avoir de la fraicheur. Equipement à l'économie pas aux standards US. Aucune insonorisation entre les chambres.(vous profitez du voisinage, çà occupe !) Hôtel trop éloigné de Santa Barbara (10 miles).
Facilité d'accès parfaite et autonomie à l'américaine (c'est un motel, quoi !). Relative proximité (en voiture) de la ville de Santa Barbara. Propreté de la chambre laissant à désirer et absence de restaurant ou magasin intéressant à proximité directe (à pied). Très mauvaise isolation sonore et thermique, de la porte d'entrée de la chambre notamment (on entend les gens passer sur le palier comme s'ils étaient dans la chambre).
Chambre propre, spacieuse et meubles plutot design. bonne location pas loin de Santa Barbara et tout proche d'une belle plage de sable fin Mauvaise insonorisation des chambres
Super chambre bon lit cadre agreable Pas de petit dejeuner .
Le tarif défiant toute concurrence ! Aucun sommier dans le lit, uniquement un matelas posé sur une planche. Résultat : Un lumbago au bout de 2 jours.
Décevant , seul un thermos de café pour le petit déjeuner, confort de la literie très moyen
C'était calme. C'était beaucoup trop cher.
Easy check-in and check-out. Modern facilities and décor. Missing basic amenities such as a blow dryer, iron, shampoo/conditioner, mini fridge, etc. that motels typically offer. Would have been nice to at least have a blow dryer.
Very modern and clean. Accessible and an easy 15 minute drive to downtown SB. The faucet in the bathroom was a bit wobbly but everything else was just fine. Good bang for your buck!
It was close to the event I was attending. No amenities, no coffee, no fridge, had to ask for blankets, not much for the money.
I didn't like anything. The internet priced it $20. more than the sign hanging outside the motel. The bed smelled like pee or butt...a mixture of it. We left after being there for only a couple hours...drove back home 3 hours away with no sleep because the smell was disgusting. The television had really bad quality picture and sound.
Price for the area
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
Le personnel est très sympa et attentionné. Les chambres sont très propres et confortables.
Le personnel est très sympathique et serviable. L'emplacement est génial, on a marché jusqu'à State Street, des restaurants et des magasins. Également la plage Fisherman, Funk, zone est accessible à pied. C'était cher, mais ensuite Santa Barbara L'est dans l'ensemble.
Emplacement près de l'océan et le confort agréable. La salle de bain était vieille, sans doute besoin de nouveaux équipements sanitaires. De plus, le sol était très glissant. Réfrigérateur était en panne, et machines à glace sont situés à l'écart des coins de l'hôtel. Il y faisait très chaud et humide, il faudrait air central pour faciliter ce problème.
j'ai beaucoup apprécié la situation de l'hôtel ainsi que le personnel très agréable
attention a la photo l hotel n est pas en bord de plage !!!!!!!! dc ailleur aucun hotel est en bord de plage dans cette ville!! Et le petit dej pas la peine soi disant offert mais vienoiserie glacee ,tres nul nul .A la reception petit jeune tres sympas pas de souci mais au prix de l hotel on aurait pu s attendre a autre chose qu une reception type auberge de jeunesse!!!!!!!!!!
Excellent hôtel dans un cadre paradisiaque déjeuner à améliorer
Trés bonne situation. Piscine et SPA. Chambre bien équipée. Parking dans l'hotel.
La localisation de l'hôtel est magnifique. Face à l'océan et très très près du Quai. Le tapis et les rideaux devraient être changer, mais en général c'est très bien.
Accueil excellent. Cookies chauds l apres midi. Prets de velos. Situe pres de la plage et du port dans un quartier tres calme et agreable
Hôtel très agréable avec un personnel sympa et très bien situé. Je reviendrai sans hésiter
la situation de l'hotel chambre petite, tres petite fenetre, petite salle de bain (pas de baignoire), pas de piscine; rapport qualité-prix tres mauvais
Notre famille de quatre personnes a passé un bon moment à l'Eagle Inn. Les chambres sont charmantes et les salles de bain sont super. Le petit déjeuner était préparé et servi individuellement. Ils avaient même des vélos disponibles que nous avons utilisé pour explorer Santa Barbara, ce qui, étant donné le super emplacement, était facile à faire. Nous avons tellement aimé l'endroit que ça ne nous a pas dérangés qu'il n'y avait qu'un grand lit par chambre. Les chambres sont trop petites pour deux lits, mais bien avec un lit. Nous avions aussi une personne qui n'aurait pas pu prendre les escaliers, et nous avons eu la chance d'avoir une chambre au rez-de-chaussée. Je ne sais pas si il y a un ascenseur, donc les visiteurs devraient vérifier la disponibilité des chambres en bas.
Les hôtesses d'accueil était très aimables, l'hôtel très calme et reposant dans un style convivial, confortable, élégant. La chambre avait une "cheminée à écran plat" qui peut amuser et détendre avec l'image du feu et un peu de chaleur le soir. Il n'y a qu"un étage. Cela fait penser à une grande maison de tradition: on accueille ses invités dans un cadre agréable. Le petit déjeuner était décevant: pas de jus de fruits, pas de chocolat au lait, sauf si on demande expréssément à faire chauffer le lait froid des corn flakes au micro-ondes, ce qui a l'air d'étonner le personnel de service, qui parfois ne parle pas bien l'anglais. Le beurre n'existe pas non plus: c'est un substitut à base d'huile de palme, économique et pas très diététique. Ces défauts détonnent et déçoivent, vu le prix de la nuîté.
Le caractère très intimiste de l'hôtel tenu par un couple. Hôtel très propre et coquet dans un quartier sympathique. Bon petit déjeuner