Club Quarters Hotel, Central Loop

Pretty good, but typical big city downtown hotel

Points positifs : Outstanding service and staff. The room was clean and they had a fitness room that wasn't busy. Also, they had these purified water stations on each floor.

Points négatifs : Very small room and the treadmills were pretty low quality.

Points négatifs : TV service did not offer NBC and possibly ABC. Otherwise a great place and location. The other stay a couple of weeks ago - the phone did not work. Could't call to the front desk. Phone was dead and even after reporting this continued to be dead for the whole week.

Good value stay for Chicago

Points positifs : Loved the free coffee and water on each level. Staff was friendly and accommodating.

Points négatifs : Walls were thin, and you could hear other guests making noises and playing music in their rooms.

Great staff, just short of meeting all our needs

Points positifs : We stayed at the Club Quarters because it's a block away from the Chicago passport office, and was reasonably priced. Checkin and staff were great, very helpful and attentive, very accommodating.

Points négatifs : The business center in the basement is very convenient, however, it didn't offer color printing and we were prepping for a visit to the passport office which required color printing. The staff have me a list of kinkos/fedex offices which offered color printing, however the list was outdated and I wasted an hour running all over the city following old information. I share this with the staff and hope they have updated the info. I would have gladly paid for color printing, and was wishing I spent the extra $$ to stay at a Hilton, which reliably has color printing.