The room was really nice and clean. The location so close to Pride Park was great as the reason for the nights stay was to tie in with the game.
Well appointed funky hotel and room with everything needed for an overnight stay. Breakfast good Staff friendly and helpful Outlook a bit grim at the moment as building work in grounds continues
Excellent clean facilities. Good in room entertainment. None
The rooms were very good modern and of a high standerd of finish. good that free onsite parking was available.
It was convenient for the train station and the Pride Park Football Ground and had all the essentials for a short break. The view from the room was of waste ground. We didn't get many towels (one hand and one bath towel for two people).
This is a new and smart hotel with a cheerful and enthusiastic reception staff. It is very convenient to the city centre and very close to the station. There is a generous car parking area and the access from the a52 and the city are very easy. Some of the room facilities were basic - no bath - no hook to hang a towel or coat in the ensuite. Tap on the basin did not overlap the basin fully so tended to spread water over the adjacent surface. Early morning noise from the trains marshalled overnight in the adjacent sidings (motors started at 0500hrs)might disturb a very light sleeper.
Location was excellent for our needs as it was a 2 minute walk from the train station. Very clean and modern hotel with friendly staff. Stayed in a twin room and the mattresses were very hard which did not allow for a very comfortable sleep.
Modern hotel, rooms small, bed not comfortable, staff pleasant, good breakfast. OK for 1 or 2 nights
Good facilities, clean and comfortable, good value. Could not alter heating in room as control appeared to be fixed; it was so hot it gave me a sore throat. I opened window but then had 24hr noise from railway station, although this was not a problem as managed to sleep through. Hotel situated in a very large business park/area with building work ongoing; got lost a couple of times. No signposts showing hotels.
Clean and tidy.Dinner in the restuarant was good
petit dejeuner anglais pas international
Tres propre, grande salle de bain, rapport qualite/prix. Emplacement un peu loin de la gare.
atmosphère plutot froide - strict minimum pour le confort - à revoir la restauration et son accueil pas de fridge dans la chambre
l'accessibilité par le bus ; la gentillesse du personnel la chambre était relativement petite, une fois transformée en 4 couchages.
accueil trés moyen et personnel peu professionnel accueil du personnel et écoute client
Le buffet du petit déjeuner était très bien. Pas de chaîne gratuite pour enfants.Literie peu confortable.
Pour une cause inconnue, pas de possibilit� de d�jeuner le matin de mon d�part....
Accueil parfait. Gens trã¨s disponibles et trã¨s avenants. Patients pour ã©couter notre anglais dã©plorable; possiblitã© de se restaurer principalement nous avons ã©normã©ment apprã©ciã© que le petit dã©jeuner soit servi si tã´t (4h du matin). Fabuleux ! Trop loin de l'aã©roport (20 mns ã pied)(ã§a n'ã©tait pas mentionnã© sur internet)dã©plore l'absence de navette gratuite jusqu'ã l'aã©roport. Obligation de payer un taxi
pas de personnel biling
Prix correct. Seul point positif : la proximité immédiate de l'hotel de l'aeroport east midlands, ideale pour une arrivee tardive. Petit déjeuner très mauvais. Il n'y avait plus de place dans le parking de l'hotel et la chambre de nos enfants était éloignée de la notre, ce qui était très peu commode, alors que nous avions précisé à la réservation que la deuxième chambre était pour 3 enfants (8 à 13 ans)
Hotel bien situé, bien insonorisé, petit déj dès 4H00, check-in/out rapide, très bien. Diner du soir très basique
Personnel agréable et disponible. Hôtel proche de l'aéroport, chambre silencieuse. Bon rapport qualité prix, hôtel parfait pour une nuit quand on prend un avion le lendemain.
C'est un hôtel très agréable, les chambres sont très silencieuses bien que l'aéroport et l'autoroute soient proches, le petit déjeuner est très bien avec beaucoup de choix, et le restaurant est égalemen très bien. Le personnel et très gentil et prévenant.
Personnel courtois et disponible Ascenseur en panne, chambre insuffisamment chauffée, robinetterie défectueuse
pratique, proche du centre ville,facile d'accès et confort agréable. Le restaurant sur place pour le soir est pratique seul petit handicap, le personnel ne parle pas du tout français, il faut connaître un minimun d'anglais
Hôtel bien placé. Chambres confortables. La chambre était surchauffée, même avec le radiateur fermé.
confort des chambres et le personnel aller chercher soit même son repas au bas et le remonter à sa chambre car il n'y a pas de room service
Très proche du centre ville, confortable, belle salle de bains, chambre agréable, possibilité de préparer thé ou café, TV écran plat,réception 24 h / 24 h, sèche-cheveux, bar, belle réception, hôtel neuf et très moderne. Bien qu'étant au 7 étage, pas de double vitrage sur les fenêtres, et donc on entendait le bruit du boulevard en bas de l'hôtel..En France, il y a du double vitrage sur la plupart des bâtiments récents..;Etonnant...
Fantastic location and very helpful staff. Because we were having a reunion with a group of friends for the first time in many years I was unsure of the numbers able to attend until the last moment, however the staff were very accommodating and provided a separate dining room for us which really helped us to have a memorable night. No
Beautiful location, very helpful and friendly staff. Cottage room very comfortable and quiet. We stayed on a Saturday night and there was a wedding party who rather monopolised the outside bar seating area. Noise from evening function was minimal thoughh so not too intrusive.
VERY comfortable No
Lovely position Staff very welcoming and coped well with different family members arriving at different times Check out lengthy due to staff sickness
Calm,quiet comfort. Excellent food. Single room on the small side.
Staff were very helpful,food in the brasserie was excellent and well presented. Cottage rooms were a long way from the car park.
Staff were all extremely helpful and courteous, from the moment of arrival. The location is picturesque. Meals were very good (although a little on the expensive side) charges for bottled water with meals were rather high
Unique combination of traditional and modern. Staff generally excellent and welcoming. Peaceful setting was compromised by large and boisterous wedding party into the early hours. Also limited access to some parts of the hotel.
The location is beautiful (even though foggy with the river level high). The dinner (including teh Cahteau Cissac 2000) was excellent. We appreciated the friendliness of the staff and the quietness of the location - surprisingly little noise from the airport.
The lovely surroundings and the river Yes - room not cleaned properly, found wrappings belonging to womens personal items on toilet floor.
La proximité avec l'aéroport d'East Midlands. La propreté de l'hôtel laisse à désirer : verre à dent salle, un vieu savon qui traine dans la salle de bain, carrénage de la baignoire mal fixé...
proche de l'aeroport : pas besoin de taxi.
Que l'on parle français à l'accueil Chambre vieillotte
La proximité avec l'aéroport
Les prix trop élevés du PDG et du restaurant
je me suis retrouvé avec 3 chambres au lieu de 2 , aucune possiblité de dicuter et j'ai donc été obligé de régler les 3 chambres.......................
proximité de l'aéroport. tv payante non spécifiée; 4 lampes dans la chambre ne fonctionnait pas, eau restante dans la bouilloire.
Gym club, pool, sauna, all with free access and open until 9 PM .
La proximite de l aeroport est le vrai point positif de l hotel. La facturation a 5£ de l operation de check in et impression du bording pass n est pas du tout commerciale . c est la premiere fois que je vois cela mais j essaierai a l avenir d eviter ce genre d etablissement.
Je n'ai séjourné qu'une nuit ! très intéressé par la proximité de l'hôtel ,aussi par la promotion(Prix de la chambre)! la propreté de la chambre sans odeur de tabac , je reviendrai! le prix du déjeuner( continental) ! (petite remarque ,je suis sensible à l'odeur de la climatisation mais c'est dans tous les hôtels du monde,peut être faudrait -il ouvrir les fenêtres le matin.je vous préviendrai quand je reviendrais (rire))
The location It was a busy weekend and arriving in the entrance to the hotel fighting our way through the wedding party who were blocking the entrance was difficult.
The hotel was great. Position was ideal. The rooms were really comfortable albeit a little small. We stayed in a Junior Double so perhaps the other rooms are bigger. The service in the lounge area and cocktail bar were good. The breakfast was included in our room rate so was great value not so good if you have to pay £15 per person. Would highly recommend especially for business travellers.
I booked at very short notice and everything was ready and a thoroughly comfortable stay, no hassle good staff. Desk a little cramped for working but I only booked a single room.
Fantastic new hotel, quiet and tasteful room, comfortable bed, clean, close to city centre, excellent breakfast, friendly staff. The only downside was lack of parking. There is a private car park 100 metres away, but this is pretty expensive. Information at the time of booking had suggested on-site parking so this was unexpected.
Terrible Sound Insulation - can hear every creaky floorboard in adjoining room and downstairs Disco to 12 midnight
Very clean & comfortable. Staff very helpful Small room. Though I could have been o0ffered a better room considering the hotel was not full. The room was very small
The hotel is very nice, clean, quiet, one of the best spots of Derby.
Beautiful Hotel - inviting entrance and reception area - magnificent staircase - a real wow factor. Perfect location - 2 minutes awayd from shoping, bars & restaurants. Staff really helpful - would stay here quite happily again. Cocktail bar in reception area which we didn't use as the door to the cocktail bar was closed so didn't feel inviting. Rooms are beautiful but dark and TV is in an awkward place.
This was my third visit to this hotel and I can't speak highly enough of the service, the cleanliness and comfort of the room and the high standard of the facilities. Excellent value for money, highly recommended. Unfortunately the hotel does not have its own car park and although there is a nearby public car park, it was closed for refurbishment during this visit.
rooms are very comfortable. staff are lovely. the room service took forever and wasn't great quality for 2 sandwiches
accueil sympa et prix compétitif, le petit dej est assez copieux, chambre de style anglais très charmant l'hotel est à qq km de l'aéroport, léger bruit des avions sauf entre 23h et 6h
l'accueil,le sevice petit dejeuné et son service parfait,le look vielle angleterre, non
Excellent accueil dans un cadre pittoresque. Très British donc il faut aimer, moi j'adore. Repas étonnant, chambre confortable, cadre reposant. Dans les côtés "moins", les chambres situées dans la cour sont mal insonorisées par rapport au mouvement des employés. Rien de grave cependant. La douche est également assez perturbante de prime abord.
Nous n'avons passé qu'une nuit, mais nous avons apprécié l'accueil, le confort, le calme et le petit déjeuner.
l'accueil installations et lits trop vieux
Le personnel est tr�s attentif. La suite r�serv�e �tait magnifique. Le service du petit d�jeuner parfait. Le lit un peu fragile.
proximité de mon lieu de travail le mariage le samedi (nuit bruyante)
hotel tres joli style tres britanique calme et tres confortable.petit dejeuner pourrait etre un peu plus varier et personels tres sympathique
Accueil excellent, environnement calme et cadre agréable, chambre confortable telecommande TV capricieuse, parfois bruyant lors de soirées
Proximité avec l'aéroport.. De vastes espaces communs et de la place pour se garer. Environnement bruyant.
Personnel aimable Confort spartiate
The rooms are comfortable with nice furnishings. Excellent breakfast and restaurant.
good location for the family visit the bed was too hard!
The rooms are comfortable and well kept.
Generally a nice hotel with a good atmosphere and facilities French Onion Soup
Staff were very helpful. I requested if we could just have soup in the restaurant at lunch time when they were setting up for the evening and we were able to, which was nicer than sitting in the open area.
The dinner at the hotel was excellent and the wait staff were more than accommodating – they helped make the evening very enjoyable. Really nothing to complain about. It is a very nice hotel and provided us with a great base.
Pool area was superb Nothing
Very little. Reception, pool reception and restaurant recpetion were untidy and a mess of bits of paper. Pool chaging area was littered with janitor's equipment and materials. £144 for a dbl bed boxroom is ridiculous. That this is a 4* hotel is incredible.
The food was outstanding, the pool and jacuzzi relaxing and staff could not do enough for you, and with a genuine smile always.
The meals at this hotel were excellent Our room had a night storage heater and was very cold. We had to request an extra heater which they promptly brought to our room. During the night we could hear every 2 mins. a fan going off from one of the balconies outside so didn't get any sleep. We therefore curtailed our stay to only one night
La efficacité du staff.L´ambiance générale. Le bon gôut de la décoration. Le lit nétait pas confortable (je me suis sentie dans trou...)
Excellente destination L'hotel ne s'appelle plus Midland mais Halmarks : difficile à trouver!
Really friendly staff breakfast really good value
friendly staff no
Felt more like a hotel than a lodge. 3-star standard, spacious rooms, good location No
The goood thing with Premier Inns you know that you are going to get good service and you know what to expect in their hotels. I like staying at Premier Inns Nothing
Bar and resaurant on site.Quiet clean rooms and location.
Evening out with friends Would not change a thing
Th checking in was excellent, both for speed and information. The room was adequate and probably just about value fro money. The first room that we were offered (room 2) smelt distinctively of smoke and, being non-smokers, we complained. The 2nd room was ok.
Staff were very attentive and extremely welcoming Nothing - All good
It was the best Premier Inn I have stayed and I stay in a lot of Premier Inns The food was very god and the staff were excellent, they could not have been more helpful and all with a smile on their faces.
Proximité de la gare, accueil du gérant mauvaise insonorisation
la politesse de votre étudiante dommage qu'elle ne soit pas bilingue. Prévenir les clients que les lieux d'aisance et les douches sont commune et d'autre part la propreté laisse à désirer trop cher pour la qualité.
confort de la literie
hotel calme mais mal insonorisé donnant sur une rue trés passante bruyante je n'ai pas lu auparavant les commentaires clients
L'accueil sympathique du jeune homme à la réception et sa disponibilité.Des espaces communs agréables et bien entretenus. La salle d'eau était petite et pas très pratique. Les WC dans la salle d'eau, ce n'est pas très confortable.
Rooms and decor with character and style. Not bland and anonymous. Bar downstairs (but not at all noisy). Tricky to get shower at correct temperature. No remote control for tv.
The hotel is conviently located for Derby.. taxis ride away from entertainment The shower was very hard to control was either boiling hot or freezing cold
staff were quite helpful I felt that is needed to be better maintained e.g. the door handle to my room fell off!
the friendlyness of the hotel staff was great the shower was no good could not regulate the tempretureand the room was cold
Character and friendly
Rooms were clean and comfortable. Breakfast was worth the £6 per person supplement. Bathroom too small as was the tv.
I have stayed at this hotel before, regularly, though not recently. I was pleased to find that it retains the reasons which attracted me to it, and has developed facilities steadily in the meantime. Water pressure in the shower remains low - hopefully overhaul is in the medium term action plan.
Good location. Good room. Nice pub attached. Decor was dated. Room plumbing noisy. Radiator leaked onto the carpet. Staff entered the room without knocking first.
The design of the room. The bathroom was nice and modern
Clean room & linen, huge 4-poster bed and friendly helpful staff. No radiator in bathroom. Not good in February.
Immaculate, clean and luxurious. Management extremely helpful and much thought has gone into the facilities in the room. Restaurant and bar had a comfortable atmosphere and the menu although we did not eat there looked excellent at very reasonable prices. Will definitely visit again.
Excellent disabld facilites. Very friendly and most helpful staff. More than ample food! Not sure if it is an hotel side problem but the dining was very good but with an inadequre wine list to complement the otherwise very good food.
Every so often you come across a Gem ! this is certainly one, there is nothing to fault. Natasha is an excellent host has pride and total care for her property. Staying in 60 + hotel per year in the UK, this is up in the top 3 . If you get the opportunity give it a go, I imagine that in the summer this must be an amazing place to stay. thankyou. Trying to get into the hotel front door ! ..
A lovely relaxing family run hotel. I needed an early breakfast due to business and they were very obliging. The attached Bubble Inn is also excellent with a superb menu.
The room was very tastefully designed. The bathroom was very nice! Good value for money. Bathroom doors should be 100% frosted! We were not advised adequately about the underflor heating, and the need to turn the temperature up gradually as the pipes really do hold the heat!
Lots of room in the room itself, clean, no hastle to leave, informal No door handle?
the family room we stayed in was comfotable and the meals were excellent value
Breakfast Lack of ventilation, unable to contraol temperature of room. Traffic noise. Broken tv. Room not serviced between nights. Contractors wearing dirty overalls using breakfast room.
Cleanliness; Excellent staff member in restaurant for breakfast & she was busy. Location, alot of people hanging around outside
The bed was lovely.
The whole of my hotel room was amazing the £8 extra I spent was well worth it. It was quiet clean and the best of all my bed was amazing.
Staff were friendly & competent. The room was spotless & the breakfast was goo. Very noisy. I could hear people in the adjacent rooms quite clearly even when they were speaking normally. Sound proofing would be good.
Staff politeness. Food quality. Comfortable. A little noisy.
The staff were very helpful,especially as i had 2 children with me.The hotel was also in a good location for my needs. There was no real play area for the kids.
Clean, comfortable, functional and well equipped rooms. No toilet brush in the toilet!
location was close to hospital where we had an appointment the next morning breakfast not available until 7am
i reported a left item, nobody bothered to call back and item has not been returned and no contact made. very poor.
Location was ideal for the visit to the National Memorial Arboretum which was the reasopn for our visit. Also good bus link into Derby City Centre. Having a restaraunt next to hotel was very good. We were in a double room but there was only one armchair!
It was ideal for us as it was opposite the hospital where my 1st grandchild was neing born!!!!!
Went to Atton Towers, enjoyed relaxing in the quite envirornment. Was fine, staff very helpful. But I think you should put times for breakfast on your room leaflets. I was told breakfast stops at 10 am, only to go in on Monday and to be told breakfast stopped at 9 am. Just put the information on the leaflets and that will serve the reliance on the rception staff to remember every time.
Couldn't sleep well due to repeated Fire Alarming. Also, no announcement was made.
The staff was helpful and it was vvery near to the hopital where I had an appointment
Very convenient for business at Royal Derby City Hospital Essence of smoking in the room I was given
Welcoming and attentive staff who explained facilities. Comfortable bed, well furnished good-sized bedroom and en-suite. Good soundproofing, unaware of noise from neighbouring rooms plus surprisingly little traffic noise from nearby hospital and main roads.
this was a very nice hotel. Staff were very helpful and friendly. Rooms were lovly and warm, only thing wrong was hot water in sink tap was boiling! stick with the shower that was perfect. Recomend the food, very nice and if you want a less expensive meal i can recomend the calvery for only around £4. Great,, plan to stay again.well done.