Réservez une voiture de location chez Dollar à Orlando

Points positifs : The care was wwell equipped and comfortable. No complaints at all about the vehicle.

Points négatifs : The line for pick up of this vehicle was beyond anything I have ever experienced in my 56 years of life. The line was 50X longer than the other rental agencies, and only 2 people helping customer for Dollar and Budget Car Rentals. This mess took us well over 2 hours to get service, and customers in the line were all very angry. I thought this was an unforgivable anomaly, however when we returned the vehicle to the airport I checked out the line for Dollar and Budget, and once again the line was unbelievably long. This tells me that this is the normal operations for these two combined rental companies, and so I will NEVER DO BUSINESS WITH EITHER AGAIN. I thought a partial refund was due everyone who rented on this night, but now I doubt they would do so as this appears to be normal operations. Shameful any company would allow this type of unacceptable service to occur.

Points négatifs : upon arrival at MCO I received a text from Dollar stating they had no car for me and I should go to the third party booking agent for a refund. Wound up paying $500 more for similar vehicle from another car rental agency.

Points positifs : It was a good deal but when I received a texted saying there were no cars available and when I called the customer representative said that it was ready for me when I arrived the clerk said they lied and no car was available

Points négatifs : Hire customer service representatives that don’t lie just to get you off the phone

Points positifs : We did not like anything. We stood in line for over 90 minutes for a one way rental we booked on line. Told NO ONE WAY RENTALS AVAILABLE. wasted 90 minutes. We get one from Alamo. Will never use dollar rental.

Points négatifs : Honor your pledge when you say you have cars to rent.

Points positifs : it was ok after waiting over a hour late when i get told i had no car when i aready paid 4 it and then they supposedly had 1 getting cleaned 4 me

Points négatifs : communicate and not send out text 2 me saying i was canceled and when i get there its we ran out of cars and u can be refunded and after a while they claim they had mine what company does this wont rent there again

Points positifs : Nothing...a total scam. The site was a fake and there are no cars or people to work with! No one answers to help when the place does not exist....F___!

Points négatifs : Using another company would have helped.

Points positifs : Family fit well

Points négatifs : Van had no gas and person doing paper work didn’t know what he was doing and cleaning inside and outside could have been done better it smell bad

Points positifs : Car was nice and drop off was easy.

Points négatifs : Hidden fees at pick up I was not made aware of when reserving a car.

Points positifs : The staff were friendly and helpful.

Points négatifs : The line to pick up our car was so long that we had to wait 1.5 hours to pick up our rental car. I don’t feel that is acceptable. There should have been an express option for checking in, or perhaps more staff.

Points positifs : Drop off was fast I guess.

Points négatifs : Everything. We waited in the pick up line for over 2 hours after our flight. The employee tcharged us for the ENTIRE tank of gas without explaining what he was signing us up for when we would only have the car for 24 hours and would certainly not burn through a tank. If we had not talked to the very nice gate man on the way out, we would be out $50 dollars (we topped it off for $3 before we returned it the next day). Very poor experience and would not recommend to anyone.