Avis des clients
Points positifs : Everything
Points positifs : Nithing
Points négatifs : Had to cancel due to covid 19 and you wouldnt refund my money
Points négatifs : Customer service at the booth was horrible.
Points positifs : There was someone in the pickup area to help us decide on a car and service was quick & efficient
Points négatifs : I was concerned when I saw a charge on my credit card higher than expected and called. They said it works be adjusted when I dropped off the car. It would be better if you held the charge at $1 like the gas stations do. It would save some angst and your call centers time
Points positifs : inspection person was great, people at the counter were very rude
Points négatifs : The insurance that I purchased with the rental on line was not accepted and I had to pay again. They tried to sell additional toll package for $55 when the actual tolls only cost under $10 along with additional for gas. They were rude at the desk when I went to pick it up and rude at the desk when I dropped it off. I will go back to another rental company and not through them again.
Points positifs : Drop off was easy
Points négatifs : Systems were down when we got there, we were given the wrong car, they charged us more money without letting us know there was an additional fee.
Points négatifs : Desk clerk asked if I wanted to opt in for $2.49 per gallon fuel option and if I didn’t that if I brought back the car without filling it up it would be $9.99 per gallon then. So I was like $2.49 v. $9.99? Ok $2.49. She didn’t say you pay for an entire tank. I returned the car with 3/4 tank and I’m thinking $10. Oh no. $41. Total bullshit. I submitted feedback through both their website and via a survey and no contact. That’s great customer service. If it’s not rectified, that’ll be the last time I use Dollar. And yes dollar will lose a customer over $31.
Points positifs : Staff was not helpful. Very unprofessional. There is not one positive comment.
Points négatifs : Staff needs customer service training. They need to have cars available for pickup especially when its something that was prepaid for. I had to rent a vehicle from another rental company
Points positifs : Staff very friendly
Points négatifs : Prices are very high
Points négatifs : Have us a car that smelled like an ashtray. Had to return next day, took almost an hour to get new car. Double charged us tax.
Points positifs : Drop off easy.
Points négatifs : Don’t care for pick what’s left for car. Tried to get driving on turnpike info. No help other than sunpass offered. Very long lines than out to where cars are to see another long line to then be told to pick suv that’s left
Points positifs : Staff was reasonable, car clean and driveable.
Points négatifs : Hidden fees for additional drivers and booster seats tripled the cost of the reservation! Will not be renting with Dollar again.
Notes des autres agences à Orlando
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- 3.9/10 Voitures de location Economy Rent a Car à Orlando
- 3.2/10 Voitures de location Executive Car Rental à Orlando
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- 5.5/10 Voitures de location Ace à Orlando
- 4.9/10 Voitures de location NextCar à Orlando
- 4.9/10 Voitures de location Easirent à Orlando
Où trouver des voitures de location Dollar à Orlando ?
Adresse9201 Airport Blvd
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Téléphone+1 866 434 2226
Les meilleures astuces pour louer une voiture à Orlando avec Dollar
- 25% de nos utilisateurs ont loué une voiture à Orlando avec Dollar pour 32 € ou moins.
- Le prix des voitures de location de catégorie « Compacte » chez Dollar à Orlando est environ 55% moins cher en moyenne que les autres types de véhicules.