Points positifs : The staff was not friendly and also they make me wait 1 hour just to help me in the counter. There was only 3 customer in the line. Also, they cancel my reservation and I left to rent to another company that helps me better. They did not give me my money back... I did not cancel the reservation they did and they told me because it was a cancelation by the policy they can not give my money back. Really sad will never use kayak or Economy for this kind of service.
Points négatifs : Avoid this place, they never gave my money back even they were the one canceling my reservation and If you use them never pay upfront just in case they cancel your reservation. Bad customer service.
Points positifs : Price
Points négatifs : They tried to force you to buy their insurance which was outrageously expensive. They changed their user agreement and you had to prove your levels of insurance in the middle of the might or pay $35/day for insurance.
Points positifs : car reserved is not being offered by Economy. They said they do not have Fiat 500, however Kayak confirmed vehicle type as Fiat 500. False advertising
Points négatifs : be true to the ad. Honor the reservation
Points positifs : Staff was friendly and knowledgeable. Car we very clean and in good working order.
Points négatifs : The shuttle that was supposed to be there every 20 minutes didn't show after an hour. I had to take an Uber to get to the rental car place. I bought insurance coverage online beforehand, but because I am a Florida resident renting in Florida, the staff member told me the insurance doesn't cover the car I rented. I was told to try to get a refund, but refunds queeny possible because it was the day of the rental.
Points positifs : You lied to use.. your a scam
Points négatifs : You website is lie and they didn’t honor what you site charged me for and I want all my money back. Horrible time going throw this website
Points positifs : Drop off was easy and shuttle driver was helpful and friendly.
Points négatifs : You have to wait in a very hot garage upon arrival for pickup of your vehicle. You’re waiting there until you get to meet with an agent. And then, only the driver gets to meet with the agent in air conditioning. The rest of the group needs to wait in the hot garage. We waited 30 mins to meet with an agent, but another customer said she had been there 2 hours!
Points positifs : Shuttle driver helpful
Points négatifs : Not waiting in the hot warehouse for services
Points positifs : Car was fine. Drop off was good.
Points négatifs : Infrequent shuttles. SLOW intake process. Hard press to use their insurance. Lengthy process to get the car, including a requirement to show Insurance declaration page. I was fortunate to have my insurance company app. Would not rent from them again.
Points négatifs : Had no instructions on where to catch the shuttle from the airport - Only runs every 20 minutes - So if it is full you can wait up to an hour. When you get there check-in is slow, must show proof of insurance or you are fo forced to pay for there's. Their insurance cost more than the rental. They can certainly do better!!
Points positifs : Fast and friendly service
Points négatifs : Policy regarding insurance and up front pricing policy. Advertised price was a bait and switch. Car could have been cleaner and without damage. Telephone response, terminal pick up and line waits were all much longer than industry normal. Agent was pleasant once I was able to be served
Points positifs : Nothing
Points négatifs : The explanation of how much you guys ACTUALLY charge would have been great. Never trusting you guys again. Would definitely NOT recommend to anyone. Rather walk everywhere.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Economy Rent a Car à Orlando.
Economy Rent a Car possède 1 succursale à Orlando. Consultez notre carte des succursales Economy Rent a Car pour trouver celle qui vous convient le mieux.
Non (selon nos données)
Non (selon nos données)