Points positifs : It was good.
Points positifs : NOTE: I cancelled this reservation in March due to the COVID-19 pandemic where travelers were not allowed to fly into Hawaii. I do not expect to see a charge on my credit card.
Points positifs : We got the exact car that we requested
Points négatifs : The car was an older model
Points positifs : great staff, easy pick up and drop off
Points négatifs : nothin
Points négatifs : It was all great!
Points négatifs : Price
Points positifs : The check in staff was very friendly and gave me the option to drop off at the airport location.
Points négatifs : No pickup service in Waikiki from this location
Points positifs : Staff wasn't friendly. he didn't like answering the questions
Points négatifs : Inform us there was a surcharge fee of 10 dollars a day for people under 25. This wasn't informed beforehand
Points positifs : Nothing
Points négatifs : They had a glitch in the system and I was not able to receive the car. Worst rental car experience ever
Points positifs : Honda Civic is a fuel efficient car.
Points négatifs : Manager ignored my objection that outside of car and windows were smeared and dirty upon delivery. The car was sandy and filthy inside, including old fried potatoes, empty bottle, and drink stir sticks. It’s hard to believe anyone at all tried to clean the car before it was delivered to me for my family’s Christmas vacation! When I asked for a refund, Enterprise Corporate offered a 30% credit only and blamed their cleaning vendor instead of addressing their manager’s failure and disrespect for their Customers.
Points négatifs : The pick up process took forever and the drop off had to be completed before 5pm with no after hours option either than to return to a different location for an additional $50
Points positifs : friendly and efficient staff; clear instructions on after-hours return; great car.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Honolulu.
Enterprise possède 12 succursales à Honolulu. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.