Réservez une voiture de location chez Dollar à Honolulu

Points négatifs : Pickup was insanely long. Hot sun and line out the door. Took an hour. Had ordered a small SUV and was given an Impala for same price, which was ridiculous anyway at $150/day.

Points positifs : Drop off was easy and the shuttle was convenient

Points négatifs : Car pickup took over an hour, battery died without anything (ie lights) being left on, ridiculously high prices for the week we visited

Points négatifs : Drop off was great ... fast, friendly and helpful. Pick up was a mess. Long lines, unorganized, people upset and cutting line, people cutting to front not asked to go back line so then other people decide to cut. Probably 20 or more in line and only 1 to two people checking us in. When I finally made it attendant wasn’t very nice and they didn’t have car I reserved, said it would be a long wait. She said she would give me a higher priced rental for same price..I took it and looked it up later, she had lied...it was a lower priced car. One of the worst customer services experiences I’ve ever had.

Points positifs : -

Points négatifs : Staff did not fix car problems properly - (car needEd windshield fluid & an oil change but they refused, & just put water instead. Also misleading discussion of pricing. A lot of pressure to upsell me. Staff Refused to adjust the reservation. I will never use dollar or thrifty again.

Points négatifs : Covid restriction wouldnt let me travel even though negative test result. No refund and no reschedule.Thanks for taking my money for no service.Terrible!!!

Points positifs : When I was renting the suv online, I specifically asked for 6 people. When I got there, they were giving me an suv for 5 people. I had to pay extra $40/day

Points négatifs : I specifically put 6 people for the suv. It would’ve helped if kayak gave me what I asked for on the search. This could avoid confusion and miscommunication