Trouvez des vols pas chers avec GOL

Points positifs : Aircraft look new and very clean.

Points négatifs : Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.

Points négatifs : Avoid delays and communicate better about the delays

Points négatifs : Voo atrasado

Points négatifs : I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again.

Points négatifs : The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.

Points négatifs : I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage

Points positifs : Entertainment options

Points négatifs : Huge delay....

Points positifs : Nice crew. Okay seats.

Points négatifs : 4 hour delay with no information. Just horrible in this day and age.

Points positifs : O lanche

Points positifs : O lanche foi muito bom

Points négatifs : Resolver os constantes atrasos neste vôo

Points positifs : The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.

Points négatifs : Better seats with adjustable head rest and functional power outlets.

Points positifs : Crew was helpful and charming. 10 out of 10.

Points négatifs : Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Points négatifs : O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom).

Points négatifs : Punctuality. More than one hour of delay

Points positifs : Entertainment

Points négatifs : Punctuality

Points négatifs : The flght was delayed

Points positifs : Crew and baggage people were very nice.

Points négatifs : Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!

Points positifs : Plane

Points négatifs : Time - delayed twice - missed connection

Points positifs : time was OK

Points négatifs : Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin.

Points positifs : Entertainment

Points négatifs : Punctuality

Points négatifs : We had a 90 minute delay in brasilia

Points négatifs : Gol app is terrible and buggy.

Points négatifs : Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights.

Points positifs : Aircraft was comfortable

Points négatifs : Checkin crew had very little knowledge of laws and almost avoided my nephew to board the plane even with proper documentation. Flight was delayed more than an hour. Poor communication to explain why

Points négatifs : I have not had my flight GRU - SSA because I'm stuck in Buenos Aires in Aerolíneas Argentinas Hell

Points négatifs : The seats are close together so there's not as much legroom as other airlines I've flown in Brazil. There was no in flight entertainment. The snacks were mediocre at best. The gate was changed at the last minute so it was a little confusing.

Points négatifs : Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre.