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Rooms were clea Staff was incompetent
This guest did not leave comments about this hotel.
unreliable wifi ... too many chinese & japanese channels on tv... no cnn.
Central locatation Older hotel, could use some remodeling of rooms.
I liked the Japanese breakfasts. No. Perhaps if we were able to get the Japanese breakfasts on the weekends as well, that would've made it perfect for me.
The people were very nice, clean room and quiet, food breakfast The only thing we didn't like was that the toilet was really small and low, very low for a disable person.
Comfortable and clean room. I felt safe in the hotel. Gardena is not the safest city around. A little warm in room when we first arrived, but I understand not turning on AC until guests arrive.
Cleanliness No privacy going to rooms!!! Everyone must enter throw main door.
Very clean and friendly Direction on their website was confusing
They didnt give me my room service because i ask for towels earlier than they decided to do house keeping Honestly nothing about the hotel its good!!!
The location pretty much It had severe water damage you get what you pay for it actually rained down in the bathroom in the middle of the night and room smelled musky remember you get what you pay for
Very friendly staff and the room was extremely clean. Area was very quiet. Bed could have been more comfortable and furniutre in general looked a bit weathered and in need of replacement.
The wifi is reliable. I was made to pay for an extra night because reception staff couldn't remember that May has 31 days.
Lots of good Asian restaurants around, friendly staff, and - for the most part - no reason to complain. Good pricing, too. There were a few ants in different parts of my room, but that was really the only complaint. The lighting wasn't intense, but it usually isn't in hotels.
It's a very sketchy hotel. I never felt completely comfortable the whole time I was there. The decor was drab and used, there were guests that weren't leaving much to the imagination, and some other things that made this into a seedy motel. I liked the location and that's about it.
La chambre avait une odeur de renfermé. La clim s'est arrêtée toute la nuit et faisait un bruit pas possible.
Très bon petit déjeuner compris. La navette était très pratique. Le personnel était sympathique. Le lit était confortable et tout était propre et moderne.
Près de l'aéroport
Tout l'hôtel était agréable. La douche était bouchée et l'eau montait jusqu'aux chevilles. Vraiment pas hygiénique et dégoûtant.
L'hôtel était impeccable et très confortable.
Wonderfully attentive staff
La situation La nourriture du service de chambre. La soupe française était dégoûtante. Il n'y avait pas de verres dans la chambre. Il a fallu très longtemps pour avoir le room service le voiturier a mis 15 minutes pour aller chercher notre voiture
Je ne sais pas par où commencer pour trouver les mots pour exprimer combien nous avons apprécié notre séjour au Marina del Rey Ritz Carlton! Nous sommes arrivés un mercredi matin avec un enfant malade. Le personnel a immédiatement pris les choses en main nous aidant à nous trouver une chambre et s'est plié en quatre pour s'assurer que notre séjour soit très agréable. De la personne qui nous a accueilli pour prendre nos bagages, au service de voiturier, au personnel de la réception ou aux serveurs dans le restaurant et la boutique de cadeaux (qui a ouvert pour nous trouver des médicaments en plein milieu de la nuit) , et jusqu'au directeur qui nous a recontactés même après que nous avons quitté leur hôtel, tout le monde était gentil, attentionné et fantastique ! Ils nous ont fait sentir comme chez nous, avec une famille qui se préoccupait de nous. Quelle expérience fantastique !
J'aime la présence du personnel Pour une clientèle jeune, 25-30 ans ce n'est pas un hôtel intéressant ,c'est plus pour une clientèle plus âgée. Étant un athlète olympique de 23 ans, je n'ai pas aimé.
Le personnel est super, et dans l'ensemble c'est un hôtel très agréable. Pas à la hauteur de nos attentes basé sur des expériences précédentes à d'autres hôtels Ritz. On le sent fatigué, ce n'est pas aussi luxueux que d'autres, et il commence à montrer des signes d'usure faute d'entretien. Un simple exemple est la piscine aux tuiles fendues et qui fait vraiment délabrée.
Les muffins aux myrtilles, l'ambiance château près de l'interstate et du supermarché dicount, la cour intérieure et ses oliviers, la surprise des bouquins exclusivement en danois dans la bibliothèque, le parking gratuit, la proximité de l'aéroport LAX. La literie très molle, la climatisation bruyante, le quartier totalement dépourvu de charme
tres bien située géographiquement menue du midi au restaurant
La chambre était très agréable Très satisfaits
Tous Payez le stationnement ma voiture
C'était un agréable refuge pour moi et ma femme. Très agréable et relaxant. Le service à l'étage est magnifique.
vaste chambre, insonorisation, proximité de Manhattan Beach situé au bord de l'autoroute dans une zone peu attirante
Un joli décor et un super emplacement Les frais supplémentaires pour le parking étaient ridicules. La jeune fille qui m'a accueilli était un peu désagréable
L'hôtel est juste à l'autoroute, et l'emplacement de l'hôtel est fantastique. Il y a une station service à côté de l'hôtel, ce qui a été super car nous y sommes allés directement pour s'acheter des eaux.
L'aspect de l'hôtel est très sympa. Les chambres étaient spacieuses et propres, avec une belle salle de bains.
Mon mari et moi avons passé un merveilleux séjour à l'hôtel Marina del Rey. Notre chambre avait une vue incroyable sur le port et était très bien équipée et le personnel n'aurait pas pu être plus serviable. Je recommanderais cet hôtel à tous ceux qui vont en voyage dans cette zone de Los Angeles.
Overall we loved the hotel and will go back. Very clean, comfortable, quiet. Nice restaurant/bar upstairs. Courtyard peaceful. Staff very friendly. The paintings of the "Barbie"-like girls in the hallway were odd.
Love the idea if complementary cookies. I didn't eat any but the idea is great. Thanks. They nickle and dime you on the breakfast. $9.99 for a bowl of oatmeal. Nooooo! So sad. $30.00 for the two of us to have eggs, sausage and potatoes. Really. And the OJ was a separate charge, ouch.
Clean. Staff is very friendly. Has a nice vibe. Close to airport. My room particularly overlooked busy street. Decent stay for decent price
The room decor and space were both excellent. The bed felt firm in an inexpensive fashion, but was still reasonable in comfort. The real reason for the low rating in an otherwise four star establishment was the complete lack of hot water pressure at 1030 am on a weekday.
I really thought the room was lovely--large. Things seemed updated and clean. Bed was fairly comfortable--everything worked well. Staff was warm and friendly. Cookies in the afternoon provided at front desk. First bellman didn't tell us that we could stay parked in the Handicapped Parking spot in front. Second bellman did, but a $10.00 charge appeared on the final bill. Staff took it off when I explained. Requested 4 pillows and a view as our most important request. No view and only 2 pillows on bed when we arrived. Bellman brought two more pillows after a phone call. Artwork in hallway is a series of gigantic pictures of 1950 ish dolls---creepy. Including a 5X7 framed photo of one of the doll pictures on the desk in the room. i could see one, but entire hall lined with them.
Friendly and helpful staff Clean Included wired and wireless Internet access (~8 Mbs up & down) Valet parking only ($15/day) Dated interiors Floors are creaky, can easily hear the guests walking around in room above
The hotel has many positives such as: clean surroundings, friendly staff, great food, free wifi, & an inexpensive valet. N/A
I arrived late because my flight from Miami was delayed a few hours. As I walked in around midnight, the staff helped me load up my suitcases into a trolley and directed me to where I could take my dog out for a walk. I ordered a breakfast that night for sometime between 9:00am and 9:30am the following morning, and it arrived promptly by 9:05am. The staff also allowed for a later check-out at 12:30pm to give me time to maneuver my belonging and dog. Overall, it was a pleasant experience. I would recommend. They stopped serving food for room service pretty early.
The staff couldn't have been nicer and it made the stay that much more enjoyable! Highly recommended and will stay here again!
We loved the location, cleanliness, size of the room and price. Room service- the breakfast was awful! We didn't eat all of it because it was a soggy wet fried egg sandwich with rolls of lunch meat and wet uncooked spinach. Honestly don't get breakfast there. Also the front desk girl didn't make eye contact or smile once- not sure why but that got to me.
Very comfortable beds. Love the hip decor. Would come back again. Really Nice people. In general we really enjoyed Manhattan Beach more than other coastal cities. It's less cramped feeling and has a wonderful Beach. Valet parking. I'm guessing you could park in neighboring streets if you wanted. It's on a busy street but it's nestled back a bit so you don't feel it.
The couple were really nice. Anything you wanted to know they would tell you and whatever you needed for your room they took care. The rooms were clean and they looked pretty updated. Had a nice flat screen tv an LG model. I also liked the terrace style away from the busy streets. Plus tables, plants and trees to make it look nice. Also close to beaches and other stuff we wanted to do in LA. Overall I really like this place and would stay here again if Im in LA. The breakfast selection wasn't much. Just some coffee, cereal and cinnamon rolls. But there were good breakfast places around so it wasn't that big of a deal. Their are better areas in LA to stay, but I didn't have any problems while there, plus for the money it was good enough for me.
Second time I've been here and it's sill great! It's about a 15 minute drive to hermosa beach, 25 minute drive to Santa Monica, and downtown LA. It's a great price for the location and seems to be some what of a hidden gem because I didn't see a lot of people there. It's also really close to a lot of great asian restaurants and this awesome burger place called pit burger. Look it up. Anyways, if you're looking for something thats cheap, good, and with a great location then this is it
- Parking, which is free. Dunno about safety though. - Pretty quite AC - Close to Target store A LOT: - Constant shake, felt like earrthquake actually, and it did wake me up. Not sure what causes it. Maybe traffic. - I paid $93 + tax this March, through Kayak and maybe redirected to expedia or something. The room is BAREBONE. An empty space in front of the bed and they put a very small square table and 2 chairs. The TV is placed on the wall. Even Motel 6 provided long drawers to put our stuff. - There is only 1 mirror by the sink. - Provided small thin they called as towels. I had to ask for more. - The toilet was backed up, we had to ask for plunger. - Bed was not really comfortable - Smell of people smoking outside - Water smells and taste weird - Located in a questionable neighborhood. Here's the statistics I found online: Estimated median household income in 2012: $47,259 (it was $38,988 in 2000) Gardena:$47,259 CA:$58,328 Hispanic - 21,905 (36.7%) Asian alone - 16,356 (27.4%) Black alone - 13,910 (23.3%) White alone - 5,277 (8.8%) Two or more races - 1,574 (2.6%) Native Hawaiian and Other Pacific Islander alone - 388 (0.6%) Other race alone - 248 (0.4%) American Indian alone - 30 (0.05%) WE PICKED THIS HOTEL BASED ON OTHER REVIEWS AND COME TO DISSAPOINTMENT. I DON'T KNOW HOW OTHER REVIEWS WROTE OTHERWISE. BUT WE PROBABLY WON'T COMING BACK. WONDER IF THOSE REVIEWS ARE FAKES, SUCH AS FROM FRIENDS OR RELATIVE. JUST A THOUGHT.
The owners have renovated the rooms to look very very nice. The rooms had a microwave and refrigerator and also flat screen T . We stayed at a 4 star hotel after we stayed there, and wished we hadn't left gardena hotel
Quiet and Clean Old building structure
Le service et le personnel étaient supers - c'est un hôtel très agréable !
La chambre était agréable et propre Parking pour 37 USD, le "service de voiturier uniquement" était une arnaque!
Service Les chambres n'étaient pas prêtes pour l'enregistrement
Le prix, bien situé La chambre était sale
On peut aller à pied jusqu'à tard dans la salle à manger Il n'y a pas des fers à repasser disponibles
Bien situé Les murs sont trop fins, poor breakfast, mobilier ancien des peintures.
Staff were very helpful and location was perfect. Close to all the action yet quiet. In the evening you had to enter hotel through lounge bar which at weekends was packed so not ideal with kids.
We loved the location. And we loved the quiet professional attitude of all staff- everything done with a smile and curtious attitude. Extremely service minded- which made us feel valued as customers and we will definately stopover again.
the ambiance, proximity to the strand/beach, complimentary breakfast, overall service was good. it has the "cool" factor of the club atmosphere at the front desk. however, it is sort of unsettling checking in late in the evening in the middle of the club, without being all done up and all the clubgoers are sort of checking you out while you stand at the front desk. i recommend trying to check in before the night life begins there if you are at all self-conscious. i like the complimentary use of bikes and beach chairs. when we arrived our room was extremely hot - even the bellman commented on it. However, after 2 hours the a/c was still not working to get the temp down. We called to front desk at midnight and said we would like to change rooms in the morning. the next day no one contacted us to see if the problem was remedied. the a/c system is strange - it cut on and off all night. in the middle of the night it was very hot in the room but by morning it was freezing cold. the temperature never stayed consistent. it was a very disruptive 3 nights of sleep with the constant temp changes and the clicking and humming of the system turning off and on all night (approx every 20 minutes).
The room was relaxing and comfortable. It was perfect for my wife and I to celebrate our anniversary. The price was a bit much for what it offered but I was willing to pay becuase of the location and it was a nice place to stay at.
Very dark and claustrophobic rooms. The colors are dark for a spa hotel. And very noisy. We don't call a spa hotel just because there is a tub in the room. more "willing to help" personnel instead of pretentious trendy ones. we request service.
- the staff were very friendly at all times - the location of the hotel was great, Manhattan beach and the surrounding area are lovely and its an easy 30 minute drive to central LA - it was very busy, the foyet doubles as the bar which was constantly busy with parties, this meant that there was nowhere for the hotel guests to relax or sit with a drink - the lighting in the room was very dark and due to being overlooked by the main road (ground floor) we could not open curtains to enjoy the sunshine, it began to feel a little depressing in the room!
Location, room amenities Expensive, no complimentary waters in rooms or glasses (must be requested from front desk), couldn't get logged onto the wireless internet network in the hotel, loud party til 2:30 a.m.
THe desk staff was very attentive and accommodating.
Proximité immédiate de l'aéroport L'hôtel devient un peu vétuste
Le jaccuzi n'était pas propre.
La proximité de l'aéroport et station service. Enfin, tout était bien.
Tout. Nous sommes très satisfait de la compagnie Best Western. Le spa qui ne fonctionnait pas encore. Le climatiseur mal placé.
Ils ne parlaient pas le français
la propreté de l'hotel, le petit dejeuner . Un peu trop bruyant la nuit a cause de la route a proximité.
grande chambre bien équipée, planche et fer à repasser, parking gratuit, internet gratuit, calme coin petit déjeuner minuscule; prévoir de prendre un plateau et apporter son P'tit déj dans sa chambre, pas très copieux mais inclus dans le prix de la chambre
La proximité de la ville et des grands axes Non
Situé à 10min de l aéroport, bien que le long du century blvd, il est très calme. Si l on dispose d une voitur, c est parfait si l on séjourné sur la. Très confortable, et chambre spacieuse avec bureau, frigo, salon, micro onde... C est toutes des suites! D ou le nom de l hotel
wifi doesn't work
This place sucks and I have pictures to show how bad it was , I cut my vacation short because of the awful facilities Locks broken on doors, toilet backing up, stuff in the toilet when first entering the room, changed rooms and there was no cold water in the sink, know kept spinning,
the location of my room i didn't get a chance to stay more than a day. i was very relaxed
Absolutely NOTHING Bed bugs, bugs in tub and sink, sticky floors, no fresh bed sheets or pillow cases upon arrival, long black hairs all over, no continental breakfast, no vending machines, no WiFi, tried to check out the next morning and was told to bad no refund.
The courtyard outside the room No
I like the design of the hotel with its privacy that secludes the rooms from view. The maid staff were friendly. The bedding was very comfortable. The chairs in the rooms were very soiled. One of the rooms toilet seat was very worn. The employee that assigned the rooms would only issue one key per room although knowing there were two in each room. He was very abrasive and unfriendly.
The bed was the only thing i loved....for $----a night youd expect better quality . The staff must be owners as well. Super rude. Made me wait to chevk in while he looked threw his just delivered mail
Nothing The pictures were not a good representation of the hotel I was very disappointed with the service given by the management . They told us we couldn't have any company. Sad, terrible, horrible
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The hotel is located in the beautiful town of Williams. We stayed there to visit the Grand Canyon and the commute was little over an hour and the route was so lovely. The decor in the room was very nice. There was no iron in the room.we were on vacation and it was not that important.
i really enjoy this stay my room didn't smell like smoke not this time
the room was very clean. there wasn't anything i didn't like on this trip.
Hôtel désign, proche de la plage. Attention aux suppléments non annoncés au check-in (parking, taxe d'occupation) : au total près de 150 dollars pour 2 nuits.Au final, un rapport qualité-prix défavorable.
Le balcon face à l'océan pour certaines chambres. Le côté "design" de l'hotel, style surfer/californie. Le confort des chambres en général. Le parking est bien trop cher. Les chambres avec "vue panoramique" sont considérées comme "ocean view" mais n'offrent pas une vue extraordinaire sur l'océan. Musique du bar un peu trop forte le soir s'entend des étages élevés.
Très bien place a 50m de la plage de santa Monica Trop bruyant pas d accueil hôtel de passage
They gave me a refund for checking out early. It was disgusting there were bugs everywhere and the mattress was filthy. The door handle wasn't even screwed in all the way. It was a very disgusting motel in a very bad neighborhood. There was a terrible parking lot that was extremely hard to get out of. I wouldn't recommend anyone stay here if you don't want to bring some bugs back with you.
The room was clean and big! I could relax! The desk clerks were helpful, esp the one that worked the 2p.m. to 2 a.m. shift. The men who came to fix the toilet seat that was broken and one to help me move to a downstairs room was very helpful! No one would ans the phone when I called to confirm the reservation. Also, all the phones were not working__one could not & no one would answer! The desk clerk at 11 a.m. went to my room when I left & took the tip I had left for the room cleaners!
The quietness of the area the loudness of the ppl in the room next to me
CLEAN, new rooms, new sheets, clean bathroom... EVERYTHING IN THIS ROOM WAS NEW-ER!
I love the cleanliness of the facilities and the friendliness combined with the positive attitude of the staff. not enough pillows and no full length mirror.
The rooms were big. We had 2 television which worked out great with kids. We also had a microwave and fridge. I would stay here again The only thing I didn't like was the parking lot was to small. Also my daughter was going to use a hotel towel and it had a bug on it.