Hawaiian Airlines HA - Vols, avis et conditions d’annulation

Code IATA	HA
Itinéraires	124
Itinéraire le plus populaire	Kahului à d'Honolulu
Aéroports desservis	44
Aéroport le plus populaire	d'Honolulu

Avis des clients

1320

685

469

157

105

2,0

Points négatifs : If we took the flight. It never happened

Avis laissé le août 2020

avis de
5,3

Points négatifs : Hawaiian airlines handling of canceling flights due to the virus was not good. They just canceled without notice or help on putting me on another flight home. JetBlue was amazing and took care of everything for me. If it wasn't for JetBlue notification of canceled flights, and a manager taking care of rebooking for me, I would not have made it home to Hawaii. Hawaiian airlines was no help at all

Avis laissé le mars 2020

avis de
10,0

Points positifs : Awesome airlines. Everything was very comfortable

Points négatifs : I was very pleased with their services

Avis laissé le mars 2020

avis de
10,0

Points positifs : Very nice flight and helpful agents

Points négatifs : Free drinks? No they didnt have them but that would've been nice

Avis laissé le mars 2020

avis de
10,0

Points positifs : What a great flight! The crew, the food, the seats, the entertainment, EVERYTHING! Thank you!

Avis laissé le mars 2020

avis de
3,0

Points négatifs : Plane had no fuel so we had to wait 2 hours For it to refuel elsewhere. Then the crew ran overtime so we had to wait 3.5 hours for a new crew. From exactly where the plane had refuelled

Avis laissé le mars 2020

avis de
6,0

Points positifs : Friendly crew, efficient.

Points négatifs : Check in with partner airline was super glitchy

Avis laissé le mars 2020

avis de
10,0

Points positifs : First class was super comfortable!

Points négatifs : If there was eggs with the breakfast

Avis laissé le mars 2020

avis de
10,0

Points négatifs : I loved the extra space on the plane and that food was served, as well as drinks and snacks. The whole experience was a wonderful welcome to the islands!

Avis laissé le mars 2020

avis de
7,6

Points positifs : Crew was excellent. Service and friendliness were outstanding. First class seats in are like cocoons with privacy and full recline seats. Individual IPads for personal entertainment; movies, TV and music.

Points négatifs : Food was Hawaiian/Asian? Noodles, grilled Tofu, and marinated vegetables not to my personal liking.

Avis laissé le mars 2020

avis de
8,5

Points négatifs : Less uncourteous flyers

Avis laissé le mars 2020

avis de
9,6

Points positifs : The crew was kind and friendly

Points négatifs : Cushions could have been better. Butt got sore

Avis laissé le mars 2020

avis de
10,0

Points négatifs : Security screening in Maui was horrendous

Avis laissé le mars 2020

avis de
10,0

Points positifs : Crew was amazing!

Avis laissé le mars 2020

avis de
8,6

Points négatifs : Getting through the ag inspection followed by security was a bear!!!

Avis laissé le mars 2020

avis de
5,0

Points négatifs : I dont like theyre checkin in process. Dont like that they dont have tablets and only rely in theyre app for entertainment. Prefer Alaska for these reasons.

Avis laissé le févr. 2020

avis de
10,0

Points positifs : very friendly and helpful

Avis laissé le févr. 2020

avis de
9,6

Points positifs : Friendly staff and excellent service

Avis laissé le févr. 2020

avis de
4,6

Points positifs : The crew was ok the seats were not comfortable at all

Avis laissé le févr. 2020

avis de
7,3

Points positifs : Crew was amazing

Points négatifs : Seats were very uncomfortable for a long flight

Avis laissé le févr. 2020

avis de
7,3

Points positifs : Yes seat is comfortable

Points négatifs : The Food

Avis laissé le févr. 2020

avis de
5,3

Points négatifs : Seats too close together, barely recline, have to use own device to watch a very limited selection of programs

Avis laissé le févr. 2020

avis de
9,0

Points négatifs : Waive change fees

Avis laissé le févr. 2020

avis de
8,3

Points positifs : New airplane. Ability to use my own device to view entertainment.

Points négatifs : No vegetarian hot food options.

Avis laissé le févr. 2020

avis de
9,6

Points positifs : Crew was helpful and super friendly.

Points négatifs : Breakfast sandwich needs to be better, not everyone likes pepper cheese.

Avis laissé le févr. 2020

avis de
4,3

Points positifs : The crew was courteous

Points négatifs : Everything else, from the broken Monitor, to the awful food everything else was terrible

Avis laissé le févr. 2020

avis de
5,6

Points positifs : The temperature was comfortable. I liked the movies provided.

Points négatifs : I didn't like having to use my own device for on flight entertainment. My phone is too small for the space provided making it a little awkward to watch a movie. I also felt very cramped and didn't know there wouldn't be a window in the seat ahead of the emergency exit row. Also, I have food allergies so the food provided I could not eat. The main meal hit 2 major allergens (wheat and eggs) and even the first snack, potato chips, had wheat in them!

Avis laissé le févr. 2020

avis de
8,6

Points positifs : Great compared to other airlines food needs work

Points négatifs : The food is disgusting

Avis laissé le févr. 2020

avis de
8,0

Points positifs : I liked how welcoming the environment was. I also liked the wide variety of entertainment.

Points négatifs : I have many food allergies which meant I couldn't eat a single thing that was served. Also, there was a lot of advertisement.

Avis laissé le févr. 2020

avis de
8,3

Points positifs : The flight, seats and crew was nice.

Points négatifs : The boarding did not seem smooth and the food is not very good unless you buy something.

Avis laissé le févr. 2020

avis de
8,0

Points négatifs : inflight wifi should be provided.

Avis laissé le févr. 2020

avis de
8,0

Points positifs : The seat was fantastic, the crew were great.

Points négatifs : There was no entertainment for my seat, or the seat next to mine.

Avis laissé le févr. 2020

avis de
4,0

Points positifs : crew was nice, but did not come around enough to pick up trash.

Points négatifs : entertainment system didn't work, food was mediocre

Avis laissé le févr. 2020

avis de
10,0

Points positifs : Crew was amazing, great service

Avis laissé le janv. 2020

avis de
9,3

Points positifs : on time, clean, excellent crew.

Points négatifs : Please offer vegan options on your mainland flights. I know this is offered on international flights, so you are aware.

Avis laissé le janv. 2020

avis de
10,0

Points négatifs : The food was ok

Avis laissé le janv. 2020

avis de
3,3

Points positifs : I like the ability to have an upgraded seat, and also the staff is very kind and warm

Points négatifs : They really need to try and put a passengers with small children or infants in one part of the plane. These parents aren’t held to any modicum of manners or basic respect for the other passengers around them. If I say something I’m the awful person, when I paid the same amount if not more than that awful child who kicked the back of seat and screamed the whole 5 hrs home. I’m not talking new parents navigating a baby and crying, that’s gonna happen. I am talking about the hideous humans who have decide to have children and check out on being a parent. It’s effing miserable.

Avis laissé le janv. 2020

avis de
9,3

Points négatifs : The trip went like clockwork and the flight attendants were very friendly and helpful. It was a very long flight but we got 2 meals and all non-alcoholic drinks at no extra cost which was nice.

Avis laissé le janv. 2020

avis de
10,0

Points positifs : The seats were suprisingly comfortable for economy class and I am over 6 feet tall

Points négatifs : t

Avis laissé le janv. 2020

avis de
8,8

Points positifs : Nice touch to have a blanket and pillow placed on each seat for our red eye flight from Honolulu to SF.

Points négatifs : Couldn’t select our seats online when checking in. Had to wait in a long line at the gate to get our seat assignments from the gate agent.

Avis laissé le janv. 2020

avis de
9,6

Points positifs : Most everything!

Points négatifs : Cabin was very cold!

Avis laissé le janv. 2020

avis de
7,5

Points positifs : Reasonably priced

Points négatifs : More cushioned seats

Avis laissé le janv. 2020

avis de
10,0

Points positifs : Very polite and friendly crew.

Avis laissé le janv. 2020

avis de
10,0

Points positifs : Always a good ride.

Points négatifs : Keep loud teenage girls from a 2 hour party at gate 21 and too loud on the plane. I know it's not really your fault but a public place in an airport is not the place for cards and other games with 6 girls sitting on the floor

Avis laissé le janv. 2020

avis de
10,0

Points positifs : The entertainment was nice. No need to download app.

Points négatifs : The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it.

Avis laissé le déc. 2019

avis de
10,0

Points négatifs : Super helpful because I was in a wheelchair

Avis laissé le déc. 2019

avis de
4,3

Points positifs : Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed.

Avis laissé le déc. 2019

avis de
8,0

Points positifs : First class seats are great and so is the service

Points négatifs : Food was horrible. Salmon appetizer was inedible and entree was weird. Definitely not a first class meal

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Great crew even for such a short flight.

Avis laissé le déc. 2019

avis de
6,3

Points positifs : The views from the plane

Points négatifs : A bit more room

Avis laissé le déc. 2019

avis de
6,0

Points positifs : The flight crew tried hard

Points négatifs : A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Avis laissé le déc. 2019

avis de
8,6

Points positifs : Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections.

Points négatifs : In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy.

Avis laissé le déc. 2019

avis de
10,0

Points négatifs : Short flight great friendly service.

Avis laissé le déc. 2019

avis de
9,2

Points positifs : Crew is so friendly

Points négatifs : Drink and snack selection in first

Avis laissé le déc. 2019

avis de
8,0

Points positifs : The crew was great! Food was not bad.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : layover time is short. Transfer gate is very convenient.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Great flight great crew

Avis laissé le déc. 2019

avis de
6,3

Points négatifs : We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Avis laissé le déc. 2019

avis de
9,3

Points négatifs : More leg room.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Amazing crew. Friendly n provided excellent service

Avis laissé le déc. 2019

avis de

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