Trouvez des vols pas chers avec Hawaiian Airlines

Points positifs : Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed.

Points positifs : The views from the plane

Points négatifs : A bit more room

Points positifs : The flight crew tried hard

Points négatifs : A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Points négatifs : We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Points positifs : Crew was great,

Points négatifs : The seats are too small for 5 hours of flight time.

Points négatifs : Food was very poor. No snacks.

Points positifs : The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances

Points négatifs : I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again

Points négatifs : Hawaiian boasts about a free meal yet provide no movie services. NEVER AGAIN!

Points positifs : Crew

Points négatifs : Upgrade entertainment

Points négatifs : The latch on the rest room needs something...every minute or so a loud tump and slam of the rest room door drove us bonkers. Forget about sleeping!

Points négatifs : For a six-hour flight on a non-budget airline, a breakfast sandwich and some small cookies did not make for a good in-flight meal. With the exception of the male chief flight attendant, who was very personable, I found that the rest of the flight attendants were indifferent to their passengers. On a good note: the chief CSA at PHX was an outstanding individual who made all passengers feel welcome on his airline as they waited to board the aircraft bound for Honolulu. Very rare to see that these days!

Points négatifs : The seats for such a long flight were so close together and uncomfortable. The flight attendant skipped us twice with beverage services

Points négatifs : I don’t like how they brought a snack cart thru where you could buy things, making it appear like it was the ONLY option. However, shortly after that, they gave everyone a free sandwich, bag of chips and drinks.... was pissed I spent $14 on snacks that I didn’t need to. Also, the flight originally was scheduled to leave Kauai at 1:45 and somewhere along the line it got changed to 1:15 but I didn’t know that somehow... glad we made it on time... Did not like how you had to have your own device in order to have movies or entertainment... pretty lame. This airline has so much potential! It was just little things that could have been much better

Points positifs : seating and personal TV screens was good

Points négatifs : limitation of family seating for traveling with kids under 2 is not helpful. I would argue that kids >2 can take more time and effort... I was a single mom traveling with a 3 and 6 year old and there were no accommodations made such as earlier boarding or helping us sit together