N°1 dans le monde
« Very comfortable and smooth flight. »
N°1 dans le monde
« Punctuality and professional service »
N°1 dans le monde
« Very comfortable and smooth flight. »
N°1 dans le monde
« Punctuality and professional service »
| Code IATA | 6E |
|---|---|
| Itinéraires | 819 |
| Itinéraire le plus populaire | Aéroport Intl de Bangalore à Kolkata Aéroport Intl Netaji Subhash Chandra Bose |
| Aéroports desservis | 75 |
| Aéroport le plus populaire | New Delhi Indira Gandhi Intl |
Points négatifs : In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in
Points positifs : Not much.
Points négatifs : We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall.
Points positifs : I liked the fact that it was a direct flight
Points négatifs : Little more customer satisfaction
Points positifs : Seat felt very uncomfortable and as though it was about to break! Very cramped.
Points positifs : Basically nothing
Points négatifs : They should do announcements properly, and the crew attitude is awful.
Points positifs : Worth buying an XL seat
Liked the rolling ramp better than steps.
Buses to terminal were wuick
Points négatifs : Baggage policy for checkin and carryon is too restrictive, too low.
Too many email messages sent by IndiGo.
Points positifs : Happy
Points négatifs : All good
Points négatifs : Extremely bumpy take off and landing. The pilot could do better.
Points négatifs : The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far.
We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down.
Points positifs : Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price.
Points négatifs : An understanding and accommodation based on medical reasoning.
Points négatifs : The boarding was poorly managed.
Points positifs : The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided.
Points négatifs : if the cabin crew had been a little more cooperative, this flight could have been better
Gate closed early
Points positifs : We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am.
We had to purchase a replacement flight 12 hours later.
Same airline indigo. Flight 6E6314.
Two tickets
Points positifs : Crew was amazing, & purchased food was extraordinary quality.
Points négatifs : We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded.
Drunks
Points positifs : First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though
Points négatifs : The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight.
Bad
Points positifs : Amazing crew, clean plane and on-time and seamless boarding and arrival.
Points négatifs : Entertainment option via app.
Points positifs : Flight delay
Points négatifs : Flight delay
Points négatifs : Priority boarding for parents with kids.
Points négatifs : Good airline. Flight was delayed due to weather
Points positifs : Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered
Points positifs : Punctuality and cleanliness.
Points négatifs : No comments.
Points positifs : Punctuality and cleanliness.
Points négatifs : Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful.
Didn't take the plane
Points négatifs : I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe.
Points négatifs : No entertainment very bad seats no blanket when asked for
Points positifs : Crew was great. Back holder of Seats were loose / broken.
Points négatifs : Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given
Very bad experience
Points positifs : Boarding
Points négatifs : Co passengers
Points positifs : we lost our bags
Points négatifs : we lost our bags
Points positifs : Good
Points négatifs : Good
Points négatifs : all ok
Points positifs : Amazing crew.
Points négatifs : Better comfortable plane
Points positifs : Punctuality, cleanliness and the professionalism.
Points négatifs : No comments.
Points positifs : nothing, they did provide us with refreshments for flight delay.
Points négatifs : everything has to be improved
Points positifs : Nothing
Points négatifs : To avoid travelling by indigo would be better
Points négatifs : Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund.
Points positifs : Punctuality, cabin crew and cleanliness.
Points négatifs : Check in at Mumbai needs to be better coordinated.
Points positifs : Flight attendants were the best and very friendly
Points négatifs : Not much, on time flights and friendly flight attendants
Points positifs : Always ahead of scheduled arrival in my last few flights. Love it
Points positifs : Cleanliness, and punctuality.
Points négatifs : Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks.
Liked the whole smooth experience
Points positifs : Everything
Points négatifs : Nothing I didn't like
Points positifs : Punctuality and professional service.
Points négatifs : All good.
Points positifs : Punctuality, and professional service.
Points négatifs : All good.
Points positifs : The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket.
Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat
Points négatifs : The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat.
Points positifs : Seats very uncomfortable
Points négatifs : Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help.
Points positifs : No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.
Points négatifs : 1. On time performance, flight started 1.5 hours late,
2. Boarding procedure was unplanned and the gate resembled a fish market.
Points négatifs : No comments
Points négatifs : cost of the seats can be reduced or it can be free
Points positifs : Cleanliness, quality of service and the attitude of cabin staff.
Points négatifs : Delays to be avoided,
Gate changes to be avoided,
Boarding process was not properly streamlined.
Points positifs : Professional and on time. 2 best things about Indigo
Points positifs : Very new aircraft . On time
Points positifs : Punctuality, and cleanliness.
Points négatifs : No comments.
Points positifs : On time schedule
Good flight
Points positifs : Service and staff were brilliant
Points négatifs : No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable.
Points négatifs : Everything.
Points positifs : Excellent ground crew and flight attendants.
Points positifs : Crew was good.
Points négatifs : Seating could be better. the cushions would come off
Points négatifs : Flight delay was not communicated timely
Points positifs : We arrived
Points négatifs : The flight was an hour late on departure pushing the international flight timeline a bit too narrow.
Points négatifs : Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline.
Points négatifs : Flight was delayed by 15 mins and there was a gate change which was a complete surprise.
IndiGo est une compagnie low-cost indienne qui opère depuis son hub situé à l’aéroport international Indira Gandhi. Elle dessert très majoritairement des villes indiennes avec une soixantaine de destinations en vols courts et moyen-courriers. Elle possède aussi des lignes internationales via des accords de "partage de codes" avec d’autres compagnies comme Turkish Airlines, vers notamment l’Asie du Sud-Est et le Moyen-Orient.
Cette compagnie veut appliquer les objectifs d’une compagnie low cost à des vols plus longs et internationaux adaptés au continent indien. Elle est par conséquent très rigoureuse sur les horaires de départ et d’arrivée, et sur les temps de rotation des avions qui sont très courts, afin notamment de permettre des correspondances vers des vols long-courriers.
IndiGo ne propose qu’une seule classe de cabine, un tarif standard auquel s’ajoutent des services à la carte pour être au plus près des besoins de ses voyageurs. Les billets Flex par exemple vous permettent de modifier votre vol ou de l’annuler sans aucun frais supplémentaire. Les billets Prime quant à eux vous autorisent à choisir votre siège, d’avoir un snack au cours du vol et d’embarquer en priorité à l’aéroport.
La franchise bagages d’IndiGo est faite pour des voyageurs effectuant des trajets courts, et donc emportant peu d’affaires avec eux, généralement un bagage cabine dont le poids n’excède pas 10 kg. Si toutefois vous désirez enregistrer des valises en soute, il faut le signaler au moment de l’achat du billet.
