Avis des utilisateurs
Note globale
6,3
Bien
Basé sur 304 avis
Embarquement
6,6
Confort
6,3
Équipage
7,1
Divertissement
5,3
Repas
5,8
Trouvez des vols pas chers avec Indonesia AirAsia
Aller-retour
Économique
Infos Indonesia AirAsia
| Code IATA | QZ |
|---|---|
| Itinéraires | 84 |
| Itinéraire le plus populaire | Aéroport Intl de Jakarta à Aéroport Intl de Denpasar |
| Aéroports desservis | 23 |
| Aéroport le plus populaire | Aéroport Intl de Jakarta |
Commentaires récents
Avis des clients
22
24
22
19
29
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3,6
Points négatifs : I wish I was told my ticket did not include a meal upfront.
avis de
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9,5
Points positifs : Quick , professional boarding . Smoth take off and landing
Points négatifs : Baggage unload time
avis de
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7,0
Points négatifs : Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.
avis de
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5,0
Points négatifs : Flight attendant presentation (uniforms were not very high quality)
avis de
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6,0
Points positifs : Boarding was fast, aircraft clean
Points négatifs : Crew wasn't just unfriendly, they were really rude!
avis de
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4,0
Points négatifs : We were delay for 2 hours, no communication, no apology or compensation.
avis de
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4,6
Points positifs : stewards helped us with all our baby bags
Points négatifs : not chewing on my knees for 4 hours would have been nice
avis de
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9,0
Points positifs : Boarding time and departure time very good. Easy and fast check in
avis de
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5,0
Points négatifs : Delay one hour
avis de
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10,0
Points positifs : The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!
Points négatifs : Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.
avis de
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8,0
Points positifs : Air asia always ok
avis de
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9,6
Points positifs : Landed early
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3,6
Points positifs : Sat grounded for 1 hour,
Points négatifs : Service
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2,0
Points négatifs : horrible
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10,0
Points négatifs : Good
avis de
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10,0
Points positifs : Great experience
avis de
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9,2
Points positifs : Well so far i uded airasia 3 times and always on time
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2,0
Points positifs : AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.
Points négatifs : Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.
avis de
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10,0
Points positifs : N/a
Points négatifs : N/a
avis de
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6,8
Decent for a short domestic flight
Points positifs : The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.
Points négatifs : Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.
avis de
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2,0
Delayed Delayed
Points positifs : Again Delayed
Points négatifs : Missed appointment delayed as usual
avis de
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2,0
Points positifs : Clean and crew
Points négatifs : 2.5 hour delay. Not worth it.
avis de
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2,0
Points négatifs : I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!
avis de
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2,0
No flight, no confirmation
Points négatifs : It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone
avis de
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10,0
Met all my expectations
Points positifs : Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.
Points négatifs : Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.
avis de
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2,0
Points négatifs : I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!
avis de
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2,0
Overpriced overhyped airline
Points positifs : It arrived on time
Points négatifs : Very snel legroom, no included food, no free water, no inflight entertainment
avis de
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10,0
Points positifs : Price and clean plane.
Points négatifs : Baggage fees
avis de
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2,0
Refunds?
Points négatifs : You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?
avis de
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2,0
Narrow seats, expensive and uncomfortable
Points positifs : We survived the flight with only a little backpain and one stiff butt cheek
Points négatifs : No legroom, very narrow seating, no meal, expensive
avis de
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2,0
Flight delayed for 4 hours
Points négatifs : Flight delayed 4 times until 4 hours from the original flight time.
avis de
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7,3
Points négatifs : Gdfbhfcgddb
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5,6
Points positifs : Meals are delicious although not all items were available without prebooking.
Points négatifs : It was very cold during the flight. No blankets available - only for sale.
avis de
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8,3
The flight is ok, the service is ok, the delays haven’t improved
Points positifs : Overall service
Points négatifs : Delay, no entertainment
avis de
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4,6
Points négatifs : Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!
avis de
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3,0
Points négatifs : Long delay..!!
avis de
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8,0
Points positifs : The flight was on time and the food was ok
Points négatifs : Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically
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5,0
Points négatifs : plane was late and queues at Bali airport beyond belief
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2,0
Points positifs : Delayed 1 hour
avis de
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8,0
Points positifs : Check-in and boarding very easy
Points négatifs : All ok
avis de
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3,0
Points positifs : Crews are quite friendly
Points négatifs : Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.
avis de
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10,0
On time without a hitch
Points positifs : We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.
Points négatifs : No entertainment on the aircraft.
avis de
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2,0
Never flew
Points positifs : Cheap
Points négatifs : Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.
avis de
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4,3
So basic
Points négatifs : It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff.
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10,0
Points négatifs : Getting home
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2,0
Points négatifs : Delay flights. wait too long
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10,0
Awesome -
Points positifs : Friendly staffs - both on the Fllight as well as the Ground Staffs.
Points négatifs : I cannot think of any
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2,0
Points négatifs : it was late, quality of experience was poor- from predeparture to landing
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10,0
Great service
Points positifs : Very friendly.
Points négatifs : Nothing
avis de
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3,6
Points négatifs : Le retard du vol
avis de
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6,6
Points positifs : Easy check in and boarding. On-time flight.
Points négatifs : I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism.
avis de
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3,0
Aucune information
Points positifs : Rien.
Points négatifs : Le manque cruel d'information surtout lorsqu'on a un transit à Singapour.
avis de
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7,6
favorite discount airline
Points positifs : AirAsia is probably my favorite discount airline, but that means by definition an acceptable but no frills experience. Got that at a relatively attractive price
Points négatifs : The on-board sales cart did not have finger puppets, which I wanted to buy for some children.
avis de
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7,0
Good flight except the boarding process
Points positifs : Great crew personality
Points négatifs : Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all.
avis de
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6,3
Good Flight
Points positifs : Service Crew
Points négatifs : The automated baggage system
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2,0
Terrible
Points positifs : absolutely nothing about the flight was
Points négatifs : I paid for exit row seating and didnt get it
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5,3
45 minutes boarding time late with no reason
Points positifs : The price is competitive
Points négatifs : The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|
avis de
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10,0
Bdo-Sin
Points positifs : Almost everything except for the seats..
Points négatifs : The seats.. too small..
avis de
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4,0
Delays
Points négatifs : Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.
avis de
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5,6
Points négatifs : Flight was delay
avis de
Statut du vol
Itinéraires proposés par Indonesia AirAsia
Aéroports populaires desservis par Indonesia AirAsia
- Aéroport Aéroport Intl de Jakarta (CGK)
- Aéroport Aéroport Intl de Denpasar (DPS)
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport Surabaya Intl (SUB)
- Aéroport Medan Aéroport Intl de Kualanamu (KNO)
- Aéroport Singapour Changi (SIN)
- Aéroport Aéroport international de Penang (PEN)
- Aéroport Praya Aéroport Intl de Lombok (LOP)
- Aéroport Bangkok Aéroport Intl Don Muang (DMK)
- Aéroport Semarang (Achmadyani) (SRG)
- Aéroport Perth (PER)
- Aéroport Bandung Aéroport Intl Husein Sastranegara (BDO)
- Aéroport Labuan Bajo Mutiara (LBJ)
- Aéroport Johor Bahru (JHB)
- Aéroport Tanjung Pendan Tanjung Pandan (Buluh Tumbang) (TJQ)
Coordonnées de Indonesia AirAsia
- QZ Code IATA
- +62 21 2927 0999 Appeler
- airasia.com Consulter
Présentation de Indonesia AirAsia
Indonesia AirAsia est une compagnie aérienne low cost indonésienne qui opère depuis ses multiples hubs dont l’aéroport international Sokarno-Hatta de Jakarta et l’aéroport international Juanda de Surabaya. Filiale de la compagnie malaisienne AirAsia, elle dessert une petite quinzaine de destinations, essentiellement dans le réseau domestique de l’Indonésie, avec quelques vols internationaux vers l’Australie et la Malaisie.
Indonesia AirAsia propose plusieurs cabiness pour le confort des passagers. Le premier a un tarif standard et se situe dans l’Economy Class. Avec une configuration en 3-3-2, il permet d’avoir une assise confortable à côté d’un hublot, ou en tête d’avion. L’originalité de cette compagnie est de proposer une zone dite Quiet avec des sièges similaires mais une atmosphère plus calme et chaleureuse.
Si vous désirez, sur les vols les plus longs, vous pouvez également bénéficier des sièges dits Premium Flatbed qui se situent à l’avant de l’appareil dans une partie séparée du reste de l’équipage. Ces fauteuils vous permettent de vous incliner entièrement, avec un vis-à-vis réduit grâce à une configuration de biais et des espaces de travail assez vastes que vous partagez avec votre voisin.
En ce qui concerne la franchise bagages d’Indonesia AirAsia, elle varie beaucoup selon la longueur des vols et leur statut, selon s’ils sont domestiques ou internationaux. Elle permet dans tous les cas d’enregistrer au minimum un bagage en soute d’un poids qui ne doit pas excéder 15 kg pour le tarif le plus bas. Le poids peut aller jusqu’à 40 kg pour les vols internationaux.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.