Avis des clients
Note globale
6,3
Bien
Basé sur 1 370 avis
Note générale
6,6
Embarquement
6,9
Confort
6,3
Équipage
7,2
Divertissements
5,0
Restauration
5,5
Passer directement au contenu principal
Infos Jetstar Asia
| Code IATA | 3K |
|---|---|
| Itinéraires | 54 |
| Itinéraire le plus populaire | Singapour Changi à Aéroport international de Kuala Lumpur |
| Aéroports desservis | 25 |
| Aéroport le plus populaire | Singapour Changi |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
7,5
Points positifs : Good for a budget airline
avis de
-
8,0
Points négatifs : Yes but it's a short flight.
avis de
-
7,0
Points négatifs : Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
avis de
-
8,0
Points négatifs : It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
avis de
-
10,0
Points positifs : The stewardess was very friendly!
avis de
-
10,0
Points positifs : Nice and pleasant service during the flight.
Points négatifs : Nothing much to ask for.
avis de
-
2,6
Points positifs : Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
Points négatifs : Check in process is not so user friendly. A lot of missing sign for the next step.
avis de
-
7,6
Points négatifs : If the flight was on time!
avis de
-
3,6
Points positifs : Nothing, the flight was rough and the crew was little to no help.
Points négatifs : They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
avis de
-
6,5
Points négatifs : Flight was late departing
avis de
-
6,6
Points positifs : Flight was nice and smooth and crew was very helpful.
Points négatifs : It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
avis de
-
5,2
Points positifs : Crew were kind.
Points négatifs : The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
avis de
-
8,0
Points positifs : Smooth landing
Points négatifs : Complimentary drink
avis de
-
8,3
Points positifs : Helpful n be on time
Points négatifs : Comfortable n acceptable price
avis de
-
3,3
Points positifs : Nothing. They charge me my carry on for half the price I bought the ticket.
avis de
-
10,0
Points positifs : Crew were kindly , seats very comfortable
Points négatifs : Everything was veey good
avis de
-
7,5
Points positifs : They didn’t weigh my carry-on at check-in. Boarding was rear-to-front. Toilets were clean.
Points négatifs : Seat pitch quite narrow.
avis de
-
6,0
Points positifs : Plane was boarded quickly and left on time.
Points négatifs : More comfortable seats.
avis de
-
7,0
Points positifs : Efficient, dependable
Points négatifs : In-flight service non-existent - but fare low, so hard to complain
avis de
-
10,0
Points positifs : Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
avis de
-
8,0
Points négatifs : Probably beyond the control of Jetstar, but the boarding gate was changed twice, causing chaos. People at the front of the line had others cutting in front of them etc..
avis de
-
4,5
Points positifs : price
Points négatifs : seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month
avis de
-
3,6
Points positifs : I am sorry to say the first airline that I would not like for the service.
avis de
-
8,0
Points négatifs : All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...
avis de
-
10,0
Points positifs : RAS
Points négatifs : RAS
avis de
-
7,0
Points positifs : Few flight attendant were cool
Points négatifs : Free luggage
avis de
-
10,0
Points négatifs : The staff from check in counter assistance should be polite .
avis de
-
10,0
Points positifs : Everything!
Points négatifs : Food can be included in the payment.
avis de
-
8,0
Points positifs : Great crew
Points négatifs : Checkin lines were really long
avis de
-
8,8
Points positifs : Great crew
Points négatifs : Checkin lines were long
avis de
-
4,0
Points négatifs : Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?).
avis de
-
8,3
Points positifs : The hospitality of the crew .
Points négatifs : More entertainment .
avis de
-
10,0
Points positifs : Smooth on-boarding, comfy seats, on time pleasant journey
avis de
-
0,0
Points positifs : void babi
Points négatifs : void babi
avis de
-
2,0
Points positifs : Void Jancok
Points négatifs : Void Jancok
avis de
-
8,6
Points positifs : Nice flight. On time. Nice crew.
Points négatifs : No entertainment.
avis de
-
2,0
Points négatifs : They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times
avis de
-
2,0
Points négatifs : They charged us for small backpacks and extra for our luggage even though it was under weight and already paid for.
avis de
-
8,0
Points négatifs : Was picking on to weight the luggage that was smallest than other passengers. I feel not a fair judgement.
avis de
-
4,0
Uncomfortable seats
Points positifs : I landed
Points négatifs : Nearly everything else
avis de
-
6,3
Decent flight, tight spacing for seats
Points positifs : Quick boarding, pleasant staff
Points négatifs : Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter.
avis de
-
6,0
Ok
Points positifs : Crew were pleasant. Nice waiting area at Manila International Terminal 1.
Points négatifs : 1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in.
avis de
-
6,0
Mohammad
Points positifs : Service, crew, comfort and check in are all good
Points négatifs : No food, no entertainment. There is no n/a. So I am giving 1star.
avis de
-
4,0
Points positifs : I liked the seats and new 320 flight. Flight attendants and check in personal doing their best.
Points négatifs : Nevertheless I NEVER AGAIN fly Jet Star due to needy greedy prices and ectra! extra! extra! and discussions with check in personnel, which is unfair to them.
avis de
-
10,0
Points négatifs : Last min purchase so a bit expensive
avis de
-
2,0
Flight delay so long
Points négatifs : No coffee break
avis de
-
8,0
First time flying Jetstar
Points positifs : Pleasant flight. Did not have any food but there were many options.
Points négatifs : Having some sort of on board entertainment would have been nice. The A320 had none.
avis de
-
4,3
Long delay of flight
Points positifs : Service crew staying on with a smile
Points négatifs : No coffee or tea provide on th flight for the delay
avis de
-
9,0
Excellent Crew
Points positifs : Flight on time
avis de
-
10,0
I like the service and on-time
Points positifs : I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable
avis de
-
4,0
Overweight huge charges...!
Points positifs : Good pilots
Points négatifs : Huge overweight charge....no more mr nice guy at checkin...next time I'll take Air Asia or Scoot...! Paid $ 160 overweight....$20 for each kilo over 20 kgs. !!!!
avis de
-
2,0
Overbooked flight
Points négatifs : Was not able to board as the flight was overbooked
avis de
-
3,6
2 hours delay with no compensation
Points positifs : The staff explained the reason of the delay but only once in the plane
Points négatifs : No information on the delay, different delayed times indicated on screens/boarding passes/etc. No room for legs. At least they could have offered a bottle of water to compensate for the delay
avis de
-
4,3
Mediocre experience
Points positifs : Smiling staff, quick boarding
Points négatifs : Departure airport not indicated on the boarding pass, lack of space for legs and luggage in overhead compartments and under seats
avis de
-
8,0
Points positifs : Good checkin
avis de
-
8,3
Points positifs : Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.
Points négatifs : Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.
avis de
-
4,3
No service
Points négatifs : Not even water
avis de
-
4,5
2 flights, 2 delays, zero announcements
Points négatifs : Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.
avis de
-
8,5
Flying on a budget
Points positifs : Good price and friendly staff
Points négatifs : Instructions about carry on luggage not clear.
avis de
-
2,0
Can't rebook my flight
Points négatifs : Their website doesn't work. Always fails when trying to charge my credit card. Support is impossible to reach. Useless, just booked on Scoot instead.
avis de
-
10,0
Points positifs : The stewardess was very friendly!
avis de
-
10,0
Points positifs : Nice and pleasant service during the flight.
Points négatifs : Nothing much to ask for.
avis de
-
10,0
Points positifs : Crew were kindly , seats very comfortable
Points négatifs : Everything was veey good
avis de
-
10,0
Points positifs : Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
avis de
-
10,0
Points positifs : RAS
Points négatifs : RAS
avis de
-
10,0
Points négatifs : The staff from check in counter assistance should be polite .
avis de
-
10,0
Points positifs : Everything!
Points négatifs : Food can be included in the payment.
avis de
-
8,8
Points positifs : Great crew
Points négatifs : Checkin lines were long
avis de
-
10,0
Points positifs : Smooth on-boarding, comfy seats, on time pleasant journey
avis de
-
8,6
Points positifs : Nice flight. On time. Nice crew.
Points négatifs : No entertainment.
avis de
-
10,0
Points négatifs : Last min purchase so a bit expensive
avis de
-
9,0
Excellent Crew
Points positifs : Flight on time
avis de
-
10,0
I like the service and on-time
Points positifs : I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable
avis de
-
8,5
Flying on a budget
Points positifs : Good price and friendly staff
Points négatifs : Instructions about carry on luggage not clear.
avis de
-
7,5
Points positifs : Good for a budget airline
avis de
-
8,0
Points négatifs : Yes but it's a short flight.
avis de
-
7,0
Points négatifs : Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
avis de
-
8,0
Points négatifs : It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
avis de
-
7,6
Points négatifs : If the flight was on time!
avis de
-
6,6
Points positifs : Flight was nice and smooth and crew was very helpful.
Points négatifs : It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
avis de
-
8,0
Points positifs : Smooth landing
Points négatifs : Complimentary drink
avis de
-
8,3
Points positifs : Helpful n be on time
Points négatifs : Comfortable n acceptable price
avis de
-
7,5
Points positifs : They didn’t weigh my carry-on at check-in. Boarding was rear-to-front. Toilets were clean.
Points négatifs : Seat pitch quite narrow.
avis de
-
7,0
Points positifs : Efficient, dependable
Points négatifs : In-flight service non-existent - but fare low, so hard to complain
avis de
-
8,0
Points négatifs : Probably beyond the control of Jetstar, but the boarding gate was changed twice, causing chaos. People at the front of the line had others cutting in front of them etc..
avis de
-
8,0
Points négatifs : All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...
avis de
-
7,0
Points positifs : Few flight attendant were cool
Points négatifs : Free luggage
avis de
-
8,0
Points positifs : Great crew
Points négatifs : Checkin lines were really long
avis de
-
8,3
Points positifs : The hospitality of the crew .
Points négatifs : More entertainment .
avis de
-
8,0
Points négatifs : Was picking on to weight the luggage that was smallest than other passengers. I feel not a fair judgement.
avis de
-
8,0
First time flying Jetstar
Points positifs : Pleasant flight. Did not have any food but there were many options.
Points négatifs : Having some sort of on board entertainment would have been nice. The A320 had none.
avis de
-
8,0
Points positifs : Good checkin
avis de
-
8,3
Points positifs : Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.
Points négatifs : Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.
avis de
-
2,6
Points positifs : Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
Points négatifs : Check in process is not so user friendly. A lot of missing sign for the next step.
avis de
-
3,6
Points positifs : Nothing, the flight was rough and the crew was little to no help.
Points négatifs : They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
avis de
-
6,5
Points négatifs : Flight was late departing
avis de
-
5,2
Points positifs : Crew were kind.
Points négatifs : The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
avis de
-
3,3
Points positifs : Nothing. They charge me my carry on for half the price I bought the ticket.
avis de
-
6,0
Points positifs : Plane was boarded quickly and left on time.
Points négatifs : More comfortable seats.
avis de
-
4,5
Points positifs : price
Points négatifs : seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month
avis de
-
3,6
Points positifs : I am sorry to say the first airline that I would not like for the service.
avis de
-
4,0
Points négatifs : Boarding was delayed and the flight overall was delayed. Before we boarded, everyone's bags were unnecessarily searched (why is that necessary when we went through security already?).
avis de
-
0,0
Points positifs : void babi
Points négatifs : void babi
avis de
-
2,0
Points positifs : Void Jancok
Points négatifs : Void Jancok
avis de
-
2,0
Points négatifs : They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times
avis de
-
2,0
Points négatifs : They charged us for small backpacks and extra for our luggage even though it was under weight and already paid for.
avis de
-
4,0
Uncomfortable seats
Points positifs : I landed
Points négatifs : Nearly everything else
avis de
-
6,3
Decent flight, tight spacing for seats
Points positifs : Quick boarding, pleasant staff
Points négatifs : Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter.
avis de
-
6,0
Ok
Points positifs : Crew were pleasant. Nice waiting area at Manila International Terminal 1.
Points négatifs : 1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in.
avis de
-
6,0
Mohammad
Points positifs : Service, crew, comfort and check in are all good
Points négatifs : No food, no entertainment. There is no n/a. So I am giving 1star.
avis de
-
4,0
Points positifs : I liked the seats and new 320 flight. Flight attendants and check in personal doing their best.
Points négatifs : Nevertheless I NEVER AGAIN fly Jet Star due to needy greedy prices and ectra! extra! extra! and discussions with check in personnel, which is unfair to them.
avis de
-
2,0
Flight delay so long
Points négatifs : No coffee break
avis de
-
4,3
Long delay of flight
Points positifs : Service crew staying on with a smile
Points négatifs : No coffee or tea provide on th flight for the delay
avis de
-
4,0
Overweight huge charges...!
Points positifs : Good pilots
Points négatifs : Huge overweight charge....no more mr nice guy at checkin...next time I'll take Air Asia or Scoot...! Paid $ 160 overweight....$20 for each kilo over 20 kgs. !!!!
avis de
-
2,0
Overbooked flight
Points négatifs : Was not able to board as the flight was overbooked
avis de
-
3,6
2 hours delay with no compensation
Points positifs : The staff explained the reason of the delay but only once in the plane
Points négatifs : No information on the delay, different delayed times indicated on screens/boarding passes/etc. No room for legs. At least they could have offered a bottle of water to compensate for the delay
avis de
-
4,3
Mediocre experience
Points positifs : Smiling staff, quick boarding
Points négatifs : Departure airport not indicated on the boarding pass, lack of space for legs and luggage in overhead compartments and under seats
avis de
-
4,3
No service
Points négatifs : Not even water
avis de
-
4,5
2 flights, 2 delays, zero announcements
Points négatifs : Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.
avis de
-
2,0
Can't rebook my flight
Points négatifs : Their website doesn't work. Always fails when trying to charge my credit card. Support is impossible to reach. Useless, just booked on Scoot instead.
avis de
Suivi des vols
Itinéraires proposés par Jetstar Asia
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
555
Singapour
SIN
Ho Chi Minh Ville
SGN
516
Bangkok
BKK
Singapour
SIN
206
Jakarta
CGK
Singapour
SIN
242
Denpasar
DPS
Singapour
SIN
698
Hong Kong
HKG
Singapour
SIN
722
Osaka
KIX
Taipei
TPE
684
Kuala Lumpur
KUL
Singapour
SIN
762
Manille
MNL
Singapour
SIN
678
George Town
PEN
Singapour
SIN
594
Phnom Penh
PNH
Singapour
SIN
556
Ho Chi Minh Ville
SGN
Singapour
SIN
515
Singapour
SIN
Bangkok
BKK
205
Singapour
SIN
Jakarta
CGK
241
Singapour
SIN
Denpasar
DPS
683
Singapour
SIN
Kuala Lumpur
KUL
761
Singapour
SIN
Manille
MNL
677
Singapour
SIN
George Town
PEN
593
Singapour
SIN
Phnom Penh
PNH
721
Singapour
SIN
Taipei
TPE
721
Taipei
TPE
Osaka
KIX
722
Taipei
TPE
Singapour
SIN
697
Singapour
SIN
Hong Kong
HKG
247
Singapour
SIN
Surabaya
SUB
248
Surabaya
SUB
Singapour
SIN
818
Haikou
HAK
Singapour
SIN
584
Rangoon
RGN
Singapour
SIN
817
Singapour
SIN
Haikou
HAK
283
Singapour
SIN
Medan
KNO
583
Singapour
SIN
Rangoon
RGN
764
Osaka
KIX
Manille
MNL
763
Manille
MNL
Osaka
KIX
780
Angeles City
CRK
Singapour
SIN
542
Da Nang
DAD
Singapour
SIN
792
Okinawa
OKA
Singapour
SIN
779
Singapour
SIN
Angeles City
CRK
541
Singapour
SIN
Da Nang
DAD
791
Singapour
SIN
Okinawa
OKA
602
Siem Reap
REP
Singapour
SIN
601
Singapour
SIN
Siem Reap
REP
535
Singapour
SIN
Phuket
HKT
538
Phuket
HKT
Singapour
SIN
824
Shantou
SWA
Singapour
SIN
777
Angeles City
CRK
Osaka
KIX
778
Osaka
KIX
Angeles City
CRK
823
Singapour
SIN
Shantou
SWA
282
Medan
KNO
Singapour
SIN
162
Darwin
DRW
Singapour
SIN
161
Singapour
SIN
Darwin
DRW
881
Singapour
SIN
Sanya
SYX
882
Sanya
SYX
Singapour
SIN
Aéroports populaires desservis par Jetstar Asia
- Aéroport Singapour Changi (SIN)
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport Aéroport Intl de Jakarta (CGK)
- Aéroport Bangkok Suvarnabhumi et autres aéroports (BKK)
- Aéroport Taipei Taiwan-Taoyuan et autres aéroports (TPE)
- Aéroport Aéroport international Ninoy Aquino de Manille (MNL)
- Aéroport Ho Chi Minh Ville Aéroport international de Tan Son Nhat (SGN)
- Aéroport Aéroport Intl de Phuket (HKT)
- Aéroport Osaka Kansai Intl (KIX)
- Aéroport Aéroport Intl de Denpasar (DPS)
- Aéroport George Town Aéroport international de Penang (PEN)
- Aéroport Rangoon Aéroport Intl de Yangon (RGN)
- Aéroport Aéroport Intl de Phnom Penh (PNH)
- Aéroport Angeles City Aéroport Intl de Clark (CRK)
- Aéroport Medan Aéroport Intl de Kualanamu (KNO)
Coordonnées de Jetstar Asia
- 3K Code IATA
- +61 3 8341 4901 Appeler
- jetstar.com Consulter
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