Avis des clients
Note globale
6,1
Bien
Basé sur 795 avis
Note générale
6,5
Embarquement
6,8
Confort
6,2
Équipage
7,0
Divertissements
4,9
Restauration
5,3
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,0
Problème à l'enregistrement
Points négatifs : Pas de boarding pass pour l'ensemble des vols à Siem reap et numéro de bagage non délivré
avis de
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3,0
Poor 1.5 star: Only 7kg luggage allowance
Points positifs : I did not like anything about this flight.
Points négatifs : Luggage allowance is only 7kg (which is much less than other airlines), so my carry in suitcase (10kg) needed to be checked in at the counter and I paid extra. Compared to Vanilla Air, JetStar is inferior because Vanilla air allowed me to carry in the same weight of my suitcase (10kg). Frankly my ticket price was expensive, a couple hundred US dollars for a short 2 hour flight with extra luggage fee of another $30. Check in counter was not even open until 2 hour before flight. Seat was tiny and dirty. When we arrived at destination and got off the airplane, a door immediately after the plane was locked and everyone needed to wait a while for it to be opened, no explanation whatsoever.
avis de
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8,0
Points positifs : On time, better service, smile and friendly hostess. We can order hot meals in flight.
Points négatifs : It is oK with budget flight, we do not compare with premium flight like Singapore airline with higher ticket price.
avis de
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6,0
i did not board the plane,passport expiry date doesnt hav.min.6mths
Points positifs : I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.
Points négatifs : The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date
avis de
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10,0
Comfortable and Roomy
Points positifs : One of the most comfortable and spacious airline seats I've traveled in.
Points négatifs : Can't think of anything.
avis de
-
5,6
Good LCC
Points positifs : The crew was very diverse. They were multilingual. My flight was also on time. It was only delayed because of the busy runway schedule.
Points négatifs : Just like any other LCC, you get what you paid for. The aircon in the plane was freezing! Haha I don't know why they changed their 10kgs baggage allowance for hand carry items to just 7kgs. Maybe it's only applicable in the Phils.
avis de
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5,3
It's a good LCC
Points positifs : I liked that they are on time and the flight crew is so diverse. On board, we had multilingual attendants.
Points négatifs : Well, not much since I get what i paid for. Probably I'll comment on the uniforms of the crew. It'll be much cooler if it were white, not black with orange and red finishes on it.
avis de
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4,0
No drinks
Points négatifs : Over the PA system, it was announced that complimentary tea or coffee would be served. It never was.
avis de
-
4,6
Points positifs : Direct short,on time flight
Points négatifs : Service is so so,budget airline,cannot expect more
avis de
-
7,0
Flight 3K 688 7/27/17
Points positifs : Our check in agent was efficient, fast and friendly - that's the best thing about this flight. There was no entertainment provided on our short flight, nor did we buy a meal, so those answers are meant to be a "not applicable ".
avis de
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6,0
Points négatifs : Just a glass of water would be so nice....but how can you lock someone in a metal tube for 2 hours or more and not give them a glass of water if needed....and to have to pay such a big price for a bottle of water is cruel.....we are talking water!!
avis de
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10,0
Great!
Points positifs : organized, all was on schedule
Points négatifs : nothing that i can think of
avis de
-
8,0
Points positifs : On time, better service, smile and friendly hostess. We can order hot meals in flight.
Points négatifs : It is oK with budget flight, we do not compare with premium flight like Singapore airline with higher ticket price.
avis de
-
7,0
Flight 3K 688 7/27/17
Points positifs : Our check in agent was efficient, fast and friendly - that's the best thing about this flight. There was no entertainment provided on our short flight, nor did we buy a meal, so those answers are meant to be a "not applicable ".
avis de
-
3,0
Problème à l'enregistrement
Points négatifs : Pas de boarding pass pour l'ensemble des vols à Siem reap et numéro de bagage non délivré
avis de
-
3,0
Poor 1.5 star: Only 7kg luggage allowance
Points positifs : I did not like anything about this flight.
Points négatifs : Luggage allowance is only 7kg (which is much less than other airlines), so my carry in suitcase (10kg) needed to be checked in at the counter and I paid extra. Compared to Vanilla Air, JetStar is inferior because Vanilla air allowed me to carry in the same weight of my suitcase (10kg). Frankly my ticket price was expensive, a couple hundred US dollars for a short 2 hour flight with extra luggage fee of another $30. Check in counter was not even open until 2 hour before flight. Seat was tiny and dirty. When we arrived at destination and got off the airplane, a door immediately after the plane was locked and everyone needed to wait a while for it to be opened, no explanation whatsoever.
avis de
-
6,0
i did not board the plane,passport expiry date doesnt hav.min.6mths
Points positifs : I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.
Points négatifs : The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date
avis de
-
5,6
Good LCC
Points positifs : The crew was very diverse. They were multilingual. My flight was also on time. It was only delayed because of the busy runway schedule.
Points négatifs : Just like any other LCC, you get what you paid for. The aircon in the plane was freezing! Haha I don't know why they changed their 10kgs baggage allowance for hand carry items to just 7kgs. Maybe it's only applicable in the Phils.
avis de
-
5,3
It's a good LCC
Points positifs : I liked that they are on time and the flight crew is so diverse. On board, we had multilingual attendants.
Points négatifs : Well, not much since I get what i paid for. Probably I'll comment on the uniforms of the crew. It'll be much cooler if it were white, not black with orange and red finishes on it.
avis de
-
4,0
No drinks
Points négatifs : Over the PA system, it was announced that complimentary tea or coffee would be served. It never was.
avis de
-
4,6
Points positifs : Direct short,on time flight
Points négatifs : Service is so so,budget airline,cannot expect more
avis de
-
6,0
Points négatifs : Just a glass of water would be so nice....but how can you lock someone in a metal tube for 2 hours or more and not give them a glass of water if needed....and to have to pay such a big price for a bottle of water is cruel.....we are talking water!!
avis de
Suivi des vols
Itinéraires proposés par Jetstar Asia
Aéroports populaires desservis par Jetstar Asia
- Aéroport de Singapour Changi (SIN)
- Aéroport de Bangkok Suvarnabhumi & other airports (BKK)
- Aéroport de Kuala Lumpur Intl (KUL)
- Aéroport de Jakarta Soekarno-Hatta Intl (CGK)
- Aéroport de Manille Ninoy Aquino Intl (MNL)
- Aéroport de Taipei Taiwan Taoyuan Intl & other Airports (TPE)
- Aéroport de Ho Chi Minh City (SGN)
- Aéroport de Phuket City (HKT)
- Aéroport de George Town Penang International (PEN)
- Aéroport de Hong Kong Intl (HKG)
- Aéroport de Rangoon Mingaladon (RGN)
- Aéroport de Osaka Kansai International (KIX)
- Aéroport de Perth (PER)
- Aéroport de Phnom Penh Pochentong (PNH)
- Aéroport de Medan Kuala Namu Intl (KNO)
- Aéroport de Denpasar (Bali) Bali Ngurah Rai (DPS)
- Aéroport de Surabaya Juanda (SUB)
- Aéroport de Siem Reap (REP)
- Aéroport de Darwin (DRW)
- Aéroport de Haikou Meilan International (HAK)
- Aéroport de Da Nang (DAD)
- Aéroport de Shantou (SWA)
- Aéroport de Palembang Mahmud Badaruddin Ii (PLM)
- Aéroport de Pekanbaru Simpang Tiga (PKU)
- Aéroport de Hat Yai (HDY)
- Aéroport de Okinawa Naha (OKA)
Coordonnées de Jetstar Asia
- 3K Code IATA
- +61 3 8341 4901 Appeler
- jetstar.com Consulter
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