Points négatifs : Nothing went as planned. Had to pay extra 400$ for luggages, nobody could do anything about it, they called us several times on the interphone and were being very rude to us because apparently someone had checked us out, even though we had our boarding pass and were checked-in. They did apologize after realizing that it wasn't our fault. Our flight was already quite expensive and on top of that you have to pay extra for pretty much everything. We spent 11 hours in the plane without even having something to eat because we do not use credit cards and that is all they accept. Oh and I forgot, can't watch any films either because you have to pay for it. I am not recommending this airline and will not be doing business with them anymore. Longest flight of my life.
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