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I liked the location as I was there to shop and to attend business meetings. The staff were exceptionally attentive and helpful.
Courteous welcome from valet parking staff and convenience of being connected to the rest of the Crown complex.
Comfortable bed. modern design. Shower was not quite as luxurious as expected.
the pool and gym facilities, the room was very comfortable
The staff were friendly and efficient at check-in. The room was spacious and clean and had a lovely view of the city. The king bed was comfortable however the doona had a black mark on it and the sheet had a little tear (probably not what you would expect from a five star hotel).. Check out was a lengthy process but overall we had a pleasant stay. I didn't really like the 'make shift' wall between the bathroom and bedroom and there was no bath tub (we stayed in the Deluxe King Suite)
Location Hotel picture reflect main building but my room was 612 in sort of apartment building, no cleaning service for entire stay.
Location was good. In the CBD, and close to Southern Cross Station and trams. No WiFi included. You can purchase it (with limited data) for $22 daily, but it's for ONE device only. There were few amenities. They did the absolute minimum. Staff was unfriendly except . We would have cancelled if it had been possible.
The place wasnt that small and quite clean The check in and check out time doesnt seem quite flexible and they ask money for keeping out luggage till check in time even for 3 hrs. The night audit is very rude. No wifi in the area even when they said there's wifi in public area. Not recommended
Il est bien situé, presque juste en face de la Southern Cross Station.
Tout Il n'y a rien
Prix raisonnable. Près du centre ville. Les murs ont besoin. Canapé-lit couleur visible porter. L'Internet est en haut et d'en bas.
L'emplacement très pratique. Hôtel basique.
agreable, internet moins cher qu'indiquer sur le site! position centrale... fenetre donnant sur un mur, aucune visibilité
Hotel que l on peut qualifier de passageLes chambres sont agreables pour un court sejour Autrement tout est neuf et tres propre
excellent knowlegable staff some facilities need renovation
We loved the King size bed, pillows & doona. We also loved the shower/bathroom. The alarm went off at 6am, we did not even set the alarm.
service was exellent from all areas,room was well appaointed,staff very freindly
We chose it for it's location. It is adjacent to the Melbourne Convention Centre Plenary auditorium where we attended a presentation by the astrophysicist Dr Neil DeGrass Tyson. There was a small light in the bathroom which was on all night, no control switch to be able to turn it off.
A great hotel that was in a fantastic location. Staff were friendly and always accommodating. Also they
fantastic service no
close to convention centre no milk in fridge on 2 days. no hair conditioner on one day
We enjoyed the view also the service was fantastic the staff are so friendly. . being woken at 7.00am for laundry that we didnt order.
La chambre etait tout simplement et parfaitement impeccable, comfortable et spacieuse. Je n'ai pas du tout ete decue.
Super séjour avec un excellent emplacement.
bon emplacement, bon service,
Très bien situé, le personnel, l'environnement, et l'atmosphère sont très bien. Très bon prix Aucune suggestion. C'était une expérience merveilleuse
Staff very friendly and helpful. Location to see all of Melbourne excellent. The air conditioning in our room was poor and it got quite hot.
Very friendly staff and great facilities. Hotel charged rate different to booking.com
The view of the river and the great concierge. first room was not a river view as stated, but this was corrected.
The Hotel was chosen for it's luxury & location. It did not disappoint. All the facilities and staff were first class.
Room was great, public areas great and staff very very good Excessive charges for internet
lobby entrance, staff, elegance, lighting
We look forward to staying at The Langham Hotel again when we next visit Melbourne. Our every need was catered for with grace and cheerfulness. This is a 'happy' hotel from room staff, to people on reception, concierge, and those servicing gourmet venues. Small but important details like bottled water beside the bed each night distinguished this hotel from others we have stayed at.
George, the front door greeter was amazing. Very helpful and friendly.
his is a fantastic hotel its very luxurious. The pillow were very uncomfortable thats al.
Breakfast was a rediculous price as was Internet connection.
What a gorgeous place!!! The attentiveness of the staff was fantastic. the food was wonderful - I ate at the Melba and although it was exspensive it was exceptional food. The room was lovely. My primary reason for selecting the hotel was the old world charm of the hotel. I don't see value for money in modern hotels. I booked 2 rooms for myself and my husband, our older son and a family friend and would do so again. We all had a massage at the Chuan Spa which I found was outstanding. The staff there were amazing and the masseur although young was extremely talented and well trained. Overall I would highly recommend this hotel. If you like comfort and extreme luxury and to be surrounded by beauty. I think it is the best in Melbourne.
The hotel is good because its the city center and connected with the shopping mall and casino
I liked having the City at my fingertips. We had a 50th party to go to, so we came in early did some shopping first, then relaxed at a number of coffee shops.
That it was located in walking distance to everything that i needed! The in room breakfast was very over priced
the facilaties were were good and the staff were helpful the room was not clean it had stains on the pillow covers and hair in the bottom of the shower this kind of thing turns myself and other buisness partners away from horels of this nature
Good 5 star hotel, has enough facilities including in-door pool and health centre. 24 hours taxi queue is an advantage. Integration with the Casino and all facilities, outlets and restaurants. Do not have coffee specific shop as well as 7-11 type shop. This can be integrated with casino facilities
the hotel is really good and the staffs are kind and helpfull. the location of the hotel is in the centre of the city which helps us save a lot of money.
The rooms are excellent The room service food was average
The room was very comfortable and the staff were outstanding. Service was excellent and even allowed early check-in. Rooms are not cheap but well worth it if you want a bit of luxury. Outstanding views and great location as we were attending a function at Crown.
a good place to stay when you want to visit melbourne downtown, valet parking service is good. All Astralian hotels have a very high charge on network connection and unreasonable on the charge model, A$0.55 per min, upto A$29 per day, the charge is over 10% of room rent. also, the parking charge is A$35 per day, over another 15%.
The club room was excelent just need a sellection of hot breakfast in the morning,and more sellection of beverage, but everything was good. sellection or type of pillow in hte room.
The club lounge
The new rooms were very comfortable..great views Even tho we have stayed there before they put us in an old room ..we asked to be changed...they recovered well
Location I didn't like the fact that they had no record of my booking, even after I gave them the booking reference. I had to print out a copy of your email before they would believe me. Either you or the hotel stuffed up. I was told there were no rooms but they then found one upon presentation of the printout. the room was obviously one they don't usually reserve for full paying guests.
çity location and the view of the city yes the lack of tea coffee in the room, extra blankets ordered were old and torn, not enough room service and room was small and needs redoing.
very friendly, obliging staff I am a smoker. The GH should find a way to accomodate guests who smoke within the hotel.
Le Windsor est un ancien mot, un hôtel de luxe qui m'impressionne toujours. Rien à suggérer.
son emplacement central , le charme d'un etablissement ayant une histoire et la qualite du personnel . une chambre petite et un peu triste
Emplacement central et accès rapide au freeway ou toll way Les king bed n'en sont pas: il s'agit de 2 lits réunis, ce qui est bien moins comfortable. Le parking, son accès et l'immeuble d'a côté sont en pleins travaux. Accès au parking long et peu pratique. Facturation à vérifier...
Les chambres sont spacieuses, équipées et peu chères. C'est tout ce qu'il me faut.
Fonctionnel et bon service
Proximity to all sites in CBD, Victoria Market, free public transportation. Friendliness, helpfulness, knowledge of staff. Kitchenette & amenities. Comfort of room & bed. Room size. Modern bathroom. All appliances & plumbing worked properly. Long waits for lift (and always crowded). Erratically working (or non-working) in-room Wi-Fi. Not enough sugar packets for tea or coffee. Housekeeping service generally did not arrive until 3-4 pm.
Kitchen/pots/pans etc. Bed was comfortable. Service was great. Staff did not bother me much at all which is what I prefer, but when I did have a question they were on point and quick to resolve my issue. No bathtub, and the room heated up very quickly without AC blasting the entire time.
Superb location; nice rooms; excellent lap pool. Walls paper-thin, can hear neighbors' conversation. Housekeeping often took until late afternoon to clean room; they do a good job, but clearly need additional workers.
The room was great as was the service of hotel staff. Nice view and nice location since quiet but close to central business district and trams. Restaurant closes pretty early.
During my stay I found the staff very friendly and the service excellent. I was under the impression that the room had a king size bed. This was not the case, it was two single beds joined together by an underblanket. This put a dampener on the stay.
close to tennis centre venue for concert we went to. Considered to be over priced. Hot shower pressure pathetic - just a dribble. Lounge in room was uncomfortable - harsh nylon material cover. paid $450 a night for room (although I did appreciate the free up grade) - yet still had to pay $45 for valet parking. buffet breakfast $29 = hmm. A Hilton burger for ? $25 or whatever then $4 to bring to room, and a glass of ordinary Red wine for $12, considered to be excessive..
The staff were very helpful and friendly The shower water came out like a tap and wet the bathroom floor.
assistance from concierge
Location just opposite Fitroy Gardens was very nice. It was a 10-15 minute walk into the main city centre which meant it was a bit quieter. Staff were very helpful. Room, and leisure facilities were great. If you wanted to be right in the city centre it was a short walk or tram ride.
I loved the fact that we were upgraded to a relaxation suite free of charger... the room was perfect..
Suite was quite comfortable and location was pretty handy to everything Lounge/Sofa in suite was atrocious. Plastic/fabric was terrible. Looked low class and you could not comfortable sit on it for any period of time. Room cards deactivated twice (not due to contact with any magnetic interference or contact). This is a real pain when you need to access the room urgently and you are forced to head back to reception, stand in line and then have a front desk person patronise me and treat me like I caused the issue. I was most offended and annoyed.
we were extremely comfortable Our only issue was the positioning of the light switches - the switch for the bath and above bar niche was by the entrance door. No bedside lamps or any form of subtle lighting for night illumination at bed
Good location if you want to be close to city & the inner city suburbs The hotel is in desperate need of updating
Service was excellent location for mcg was excellent pricing was good and staff very helpful
Staff was magnificent, room was clean and comfortable, breakfast was absolutely delicious. Great location. Our rom was at the back of the hotel and we were woken each night by the garbage trucks.
I traveled the east coast of Australia and the Rialto was the nicest hotel I stayed in.
The most comfortable bed and pillows!
The moderness of our room, as renovated only a few years ago. Staff very helpfull, unique hotel and location Desk pad was looking a little old due to pen marks and the basin in the bathroom, also had a few cracks (especially since it was only recently renovated) and the pillows were way too soft.
Comfortable stylish hotel.
The hotel is gorgeous, located in an absolutely beautiful heritage building. Very comfy and stylish rooms. Everything is sparkling and new, very nice. The concierge and doormen were great too, nothing is a problem for them, very polite and helpful. Pool, sauna etc were all fantastic. The only tiny negative I can think of was that we found the room temperature a bit too warm.
Chambre calme la nuit Service internet relagtivement cher avec un serveur ps toujours très rapide.
Très bonne situation, a pied de tous les centresd'interets du centre ville
Très bien situé, l'hôtel propose des chambres propres et confortables, quoique un peu sombre. Pour une raison inconnue, notre réservation n'avait pas été enregistrée (défaillance de Booking.com ou de l'hôtel ?) mais le personnel efficace nous a heureusement trouvé une chambre.
Très bien située (plein centre), chambre confortable, bon buffet pour le petit déjeuner.
Confort et propreté de la chambre. Localisation parfaite. Très calme et reposant.
la qualité, la propreté et le service qui est correcte! à propos de la facture à payer à la fin. je pense que la réservation doit s'accompagner du prélèvement, ce qui pourrait faciliter les choses quand il faut partir rapidement.
discrétion et bonne relation clientèle
Hôtel très bien situé pour visiter la ville, faire du shopping et sortir le soir. Proche de nombreux restaurants sympathiques situés dans les galeries alentours.
le chauffage ne marchait pas
emplacement classique impersonnel
situation geographique excellente et bon rapport qualite prix