Hôtels près de Royal Arcade - Melbourne

Points positifs: George, l'hôtel accueille était extraordinaire. Très serviable et sympathique.

Points positifs: I liked the location, staff service and the quality of the room and associated ammenities. The meals were first rate. The hotel's valet parking was swift and convenient. I would stay again.

Points positifs: Nice and comfortable old style luxury

Points négatifs: In room service was slow and food was ordinary. Fish and vegetable were over cooked. Sandwiches tasted like low quality supermarket ingredients. Granola was awful cardboard like. Fresh fruit was melon cut too small and it just didn’t taste right - like something had been added to keep it fresh overnight. It did not go well with aerial granola

Points positifs: A beautiful building, lovely room with a wonderful river view.

Points positifs: Hôtel calme- vue large sur la ville et la riviere

Points négatifs: Matelas trop mou

Points positifs: Facilities and service were exemplary

Points négatifs: Nothing!

Points positifs: Great location; some staff members were very friendly and welcoming (bell boys, most staff at the reception and those at the restaurant). Beautiful touches by the room service crew: The turndown Service included new bottles of water being placed on the bedside table and slippers next to the bed every time we returned from a day out.

Points négatifs: Certain staff members were quite indifferent and not at all pleasant. The hotel is clean but also rather dated, which shows in the wear and tear in the bathrooms and particularly the gym facilities. We did not have breakfast but booked a lunch Buffett on one occasion. The selection was very good and included, among many others, oysters, muscles and prawns as well as sushi/sashimi. Some of the food items, particularly the dessert, (which was presented beautifully and looked very appealing), was very average though.

Points positifs: Équipements , propreté , disponibilité du service

Points négatifs: Rien

Points positifs: We didn’t get breakfast as we hadn’t budgeted on the price being so high, at other places we have stayed at some sort of free breakfast has been supplied, we had to go elsewhere for breakfast, this was sad because otherwise our stay was wonderful

Points négatifs: Breakfast , even cereal and toast and tea would have been nice.

Points positifs: Everything! My favourite hotel.

Points positifs: Everything... This hotel ticked every single box. Buffet breakfast was the best I've EVER had. Can't wait to return.

Points négatifs: Zip.

Points positifs: The bed was very comfortable

Points négatifs: I was a bit disappointed with the club lounge food, it did not have a great cheese or wine selection.

Points positifs: great location, can see the beautiful scenery of yarra river. Clean room & friendly staff

Points négatifs: For me, the bed is too soft

Points positifs: his is a fantastic hotel its very luxurious.

Points négatifs: The pillow were very uncomfortable thats al.

Points positifs: Room was great, public areas great and staff very very good

Points négatifs: Excessive charges for internet

Points positifs: Very friendly staff and great facilities.

Points négatifs: Hotel charged rate different to booking.com

Points positifs: The view of the river and the great concierge.

Points négatifs: first room was not a river view as stated, but this was corrected.

Points positifs: lobby entrance, staff, elegance, lighting

Points positifs: The Hotel was chosen for it's luxury & location. It did not disappoint. All the facilities and staff were first class.

Points positifs: Staff very friendly and helpful. Location to see all of Melbourne excellent.

Points négatifs: The air conditioning in our room was poor and it got quite hot.

Points négatifs: Breakfast was a rediculous price as was Internet connection.

Points positifs: What a gorgeous place!!! The attentiveness of the staff was fantastic. the food was wonderful - I ate at the Melba and although it was exspensive it was exceptional food. The room was lovely. My primary reason for selecting the hotel was the old world charm of the hotel. I don't see value for money in modern hotels. I booked 2 rooms for myself and my husband, our older son and a family friend and would do so again. We all had a massage at the Chuan Spa which I found was outstanding. The staff there were amazing and the masseur although young was extremely talented and well trained. Overall I would highly recommend this hotel. If you like comfort and extreme luxury and to be surrounded by beauty. I think it is the best in Melbourne.

Points positifs: We look forward to staying at The Langham Hotel again when we next visit Melbourne. Our every need was catered for with grace and cheerfulness. This is a 'happy' hotel from room staff, to people on reception, concierge, and those servicing gourmet venues. Small but important details like bottled water beside the bed each night distinguished this hotel from others we have stayed at.

Points positifs: La situation géographique de l'hôtel avec le choix entre le tram historique 35 pour rejoindre le centre ville ou la promenade sur les quais. La décoration et les équipements de la chambre. Le personnel à l'écoute. Buffet du petit déjeuner très bien avec un grand choix et des produits de qualité.

Points négatifs: Compte tenu de la taille de l'hôtel, on peut attendre entre 15 et 20 minutes pour le petit déjeuner. Toutefois, cela est plus lié à un problème d'organisation qu'à la taille de la salle: tables non débarrassées au fur et à mesure ou pire, certaines tables sont prêtes mais vacantes on ne sait pas pour quelle raison. Salle de petit déjeuner trop climatisée, il y fait froid, dommage si on veut prendre son temps.

Points positifs: The hotel was fantastic and the staff were outstanding especially the in club lounge the only downside to it was the price of the room when we extended our time for one night which double in price I find that outrageous and will think very hard about going back, we have stayed at your hotel several times when it was under the Hilton banner and never had that problem , I think our eight week getaway my be spent at another hotel from now on unless you can solve this problem in some way.

Points négatifs: The restaurant dock37 we have been there several times and found it to be great ,but last night was not good the staff were very slow to serve us our meals were cold when we finally got them , our table took 30 minutes to clear after we had finished eating not a good experience for a 5 star hotel the night manager was very good and should be given a pat on the back ,young Oliver in reception was outstanding you need to keep hold of these people as they care about what they do ,as I do in my business it is very rare to get people like that.

Points positifs: The location The Club lounge Staff DFO next door! The view from room

Points négatifs: Nothing

Points positifs: Convenient as the hotel is located right next to a lot of restaurants and the DFO.

Points négatifs: Na

Points positifs: Stunning city view from a huge room. Location on point and staffs were attentive

Points négatifs: The bed & pillow is too soft.

Points positifs: DFO was next door. Some good pubs very close. Casino less than 10 minutes walk.

Points négatifs: Nothing

Points positifs: Petit déjeuner varié - possibilité de faire des jus de fruit, légume frais. Vue imprenable sur la YARA dans les chambres avec vue rivière. Personnel agréable. A 50 mètres des magasins d'usines ''DFO'' toutes les principales enseignes commerciales pour ceux qui ne cherche pas les derniers modèles ça peut être pas mal. Restaurants sur tout la rive south wharf Possibilité de faire du vélo, marche à pied jusqu'au Botanic garden.

Points négatifs: Un peu loin du centre ville de la City , mais on ne peut être à la fois sur les rives de la Yara et au centre ville. La salle de restaurant est très jolie mais située au RDC sur un passage piéton- Il faudrait peut être revoir la déco de cette salle afin d'éliminer cette vue.

Points positifs: I liked the view The Club Lounge, wonderful The location (next door to the conference) Helpful staff The comfortable bed , work desk (facing the view The block out curtains DFO next door!

Points négatifs: Nothing really The local restaurants were hit and miss at street level Noise from someone walking above me in their room / talking slamming of doors late at night ? soundproofing issue

Points positifs: Brilliant location and service.

Points négatifs: Would definetly stay here again. Walked everywhere and did some exploring. Was right near DFO trams and beautiful cafes & restaurants close by on Philip Bay. The only thing that was that the park cost was not included . Was $49 a day, if staying at PP its $24 a day per 24hrs. That was annoying. Car park should be included!

Points positifs: Probably the nicest bed I have ever slept in and the staff took really good care of me and my partner. Giving us a complementary wine and local chocolate to celebrate our 4 year anniversary

Points négatifs: If im being REALLY spacific the robes were a bit rough but that's literally all I can think of that was any sort of inconvenience or discomfort to me

Points positifs: Hotel is excellent. Facilities are great.

Points négatifs: The main issue was housekeeping making a tremendous amount of noise, slamming of doors and closing of cupboards. All of this was between 8-8:30 on a Sunday morning. After 15 minutes of continuous slamming of doors and noise in the room next door, I had to walk in to the hallway, wait for the staff member to come out and politely asked her to stop. Apart from that, I enjoyed your hotel as always.

Points positifs: The staff was very friendly. the included breakfast buffet was absolutely delicious!! The pool is really good and the gym is massive.

Points négatifs: The areas to plug electronics did not work and there was no coffee provided in the room.

Points positifs: Bed and pillows comfortable. Bathroom spacious and generous bath. Room service menu was comprehensive. Sufficient lifts to avoid long waits. My room was large and had a comfortable lounge. Very quiet - I was unaware of any outside noise.

Points négatifs: Everything was to my liking.

Points positifs: First thing I noticed (when I arrived late and tired after a long flight) was that the carpets were dirty! We were on one of the top floors and all the way to our room the unvacuumed carpet stood out to me. Four days later it was still the same... The bed and linen was great and the staff very attentive. The hotel bar was closed on the Sunday night which was surprising for such a large hotel. A great thing about this hotel was the very good gym and fantastic staff there

Points positifs: Great location of the hotel. Lovely room with a fantastic view (room 2304). Big bathroom. Very comfortable bed and pillows. Iron and ironing board present, as well as slippers and a dressing gown. In terms of decor inside the room- i prefer Park Hyatt Melbourne. That one has a more luxe feel to it than Grand Hyatt room. Fitness centre gives you towels. Gym is massive and has everything you need, they also have lockers there. There is also Nespresso coffee free of charge at the gym. Sauna, pool and spa are fantastic.

Points négatifs: 1. Poor Soundproofing: I could hear someone flushing the toilet in the room either above or next to mine. 2. Some kids across the hall kept running in and out of their room causing the door to shut very loudly. They did that from 6.30am during the 2 days of my stay during the weekend. I think it would be great to change the door locks so that when people close their doors it wont affect someone elses sleep. 3. Spa and sauna closes way too early- 7.30pm closing time ! Thats normally the start of my relaxation time when im on holidays! 4. Very annoying air conditioning unit. Too loud and kept stopping and starting. I had to fully turn it off to be avble to sleep. 5. Key cards work poorly in the lift. By the time you properly scan it you would've missed your level. 6. They charge you $10 extra upon check out if you use your credit card for payment. wtf.

Points positifs: Breakfast buffet was great. Staff were very professional and friendly.

Points négatifs: Outside glass was very dirty and rooms need refurbishment.

Points positifs: Beds very comfy, location excellent

Points négatifs: Nothing

Points positifs: Whole check-in process was quick and seamless with very helpful staff.

Points négatifs: I’ve known this hotel for many years and feel the decor and furnishings are now looking quite tired and dated. Minor things in room were not working as they should.

Points positifs: Poke bowl @ Ladro for light dinner was awesome!

Points positifs: Le petit déjeuner exceptionnel

Points positifs: The concierge was excellent-very helpful, the reception staff were also very helpful and friendly.

Points négatifs: Did not like lift pass key-didn’t work on one side and not easy to use

Points négatifs: The room was a bit small

Points positifs: Room design and location

Points négatifs: Menu of food room service

Points positifs: Emplacement pratique pour tout ce qui se trouve dans le quartier des affaires. Personnel sympa. Nous avons eu une offre de dernière minute pour des vacances de 3 nuits et la chambre était plus que adaptée à nos besoins.

Points positifs: Very good value for money

Points positifs: If you have car park, it’s so easy

Points positifs: Great location and cosy rooms, very good value for money

Points positifs: The staff were very accommodating- due to construction work around the area we had first been provided a room on top of the 7am noisy construction, however when expressed to staff, we were moved immediately. The rooms were serviced daily which was nice especially having fresh towels daily. An emergency occurred during our stay and staff were excellent organising transport to St Vincent’s and followed up on my husbands condition. Staff greeted us with a smile and good day every time we walked through the doors.

Points négatifs: I didn’t like that the shower screen allowed water to spray onto the floor. The toilet rolls were in an uncomfortable position.

Points positifs: The location was excellent, very easy to access a variety of shops and restaurants. The room was small but that may have been our only drawback (we should have known before we booked it). We loved the fact it was neat as a pin, clean and had everything we needed. The sheets and towels were impeccable. All the staff including housekeeping were so friendly. Overall an excellent experience and we'll definitely come back again.

Points négatifs: The room was a little small, but like I said, nothing I would complain about.

Points positifs: In the city but not in the busy street. Having easy access to public transport. Prompt customer service, the room is great. Furniture in the room look nice and functions well.

Points positifs: Room was good

Points négatifs: The check in process was over complicated as i booked for another staff on my business card via BDC but it was requested that the staff member present another c/card

Points positifs: Bien, sous tous point de vue. Seulement les travaux juste devant etaient bruiant et oas signales

Points négatifs: Les travauxaproximite

Points positifs: Clean staff very friendly. Has a great little cafe. Great value all round

Points positifs: Location to central Melbourne close to cafes and transport and shopping.

Points négatifs: There was a lot of construction around the hotel and not much of a view

Points positifs: Le Windsor est un ancien mot, un hôtel de luxe qui m'impressionne toujours.

Points négatifs: Rien à suggérer.

Points positifs: The staff and location we’re truly wonderful

Points positifs: The old time charm.

Points positifs: Beautiful hotel with lots of charm and history. Fabulous location to many Melbourne attractions. Breakfast was relaxing with a wonderful selection to choose from. Staff in the restaurant were incredibly pleasant and attentive.

Points positifs: I did not eat there

Points négatifs: Front staff were curt. No need. There were no crowds.

Points positifs: The hotel lobby is gracious and the chairs on each landing invite you. The staff were great. The hotel’s proximity to theatre, shopping, dining, public transport and other beautiful buildings is just great. A ten minute wander down the hill and you are in the middle of shopping district and a bunch of other restaurants. Spend a few minutes getting to the NGV where there is always something on or Southbank where more restaurants abound. Also not far away is the famous Lygon Street. Short taco rides, slightly longer tram or bus rides but still no great distance. Trams and trains are super close by. I believe the tram stop just before the hotel is on the free route but I love walking around Melbourne. I didn’t eat in the restaurant due to other commitments. The Cricketers Arms is great. My room was very comfortable.

Points négatifs: (It comes with the territory with an old and gracious beauty of a building just over 130 years and I wanted the age) but the noise when inconsiderate people closed their doors loudly woke me several times. It echoes and resounds through the halls. Totally not the hotel or staff’s issue. It would be nice if the hotel could request guests (I was on L1) to consider closing their doors by pulling to quietly instead of slamming. Don’t miss staying here because of that - just bring some earbuds if you’re a light sleeper.

Points positifs: nil taken

Points négatifs: Noisy ?water? toilet kept me awake next to my room of 340. mentioned to receptioniste

Points positifs: Le personnel top et l’ambiance très British

Points négatifs: Le bruit , la salle de bain vieillotte et pas très clean , le ménage très sommaire dans la chambre

Points positifs: Bed was very comfy and the size of the suite was huge.

Points négatifs: Rooms were very tired looking. $40 room service Breakfast was cold. Service was not of a 5 star standard either. Cases not taken to or from room. No morning paper supplied. No breakfast menu order card for 2nd day supplied. Needs a refit and service improved.

Points positifs: The sumptuous room. Old world charm. Great bathroom and kitchenette. Separate lounge with sofa bed for our daughter was a real treat.

Points négatifs: A little dated. The staff did not escort me to my room, which would have been helpful as the key did not work and I was up and down the lifts. Check-in process was slow.

Points positifs: Classic decor, service, location

Points négatifs: Size of room, Bathroom was dated and looked worn out

Points positifs: Location, cleanliness, affordability, close to transport

Points négatifs: Additional costs to have two single beds as opposed to one double

Points positifs: Is in a great location if attending a show at the Princess Theatre, the rooms are spacious and the staff are friendly and helpful