Avis des voyageurs
Note globale
7,6
Bien
Basé sur 63 avis
Note générale
7,5
Embarquement
7,9
Confort
7,2
Équipage
7,9
Divertissements
8,0
Restauration
7,0
Infos North-Wright Airways
| Code IATA | HW |
|---|---|
| Itinéraires | 23 |
| Itinéraire le plus populaire | Norman Wells à Yellowknife |
| Aéroports desservis | 7 |
| Aéroport le plus populaire | Fort Good Hope |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,3
Points positifs : US Customs process leaving Shannon for New York (you go thru US customs in Ireland and don’t have to in New York)
Points négatifs : This air line is terrible! Their planes are leased, old and uncomfortable.
avis de
-
10,0
Awesome!
Points positifs : Friendly staff! Good food! Good movies and entertainment!
avis de
-
9,0
Points positifs : Service and Food were great!
Points négatifs : Seats were a bit cramped. If someone reclined, I had to put my legs to either side. That was tough for a 9 hour flight.
avis de
-
2,0
Flight was cancelled because of a mechanical probl
Points positifs : The later flight I took Boston to Dublin was good and the rebooking in Dublin was good.
Points négatifs : The rescheduling at Hartford was awful. Did not contact in advance. Sent some to Boston to catch a flight that would make our connections, but t he flight was already full.
avis de
-
3,6
Do not recommend
Points positifs : Great selection of movies and personal entertainment system.
Points négatifs : The flight attendants were extremely rude. Passengers are unimportant in the eyes of the staff. Odd rules/regulations; not allowed to have a pillow on laps or placed anywhere except behind head throughout take off and landing (next to head or on your side is unacceptable and the flight attendants will keep coming around until the pillows are removed). Also, not allowed to bring any beverages on board which I have never experienced in all my years of flying. Particularly inconvienct when the flight is seven plus hours and they serve beverages only twice throughout entire flight....
avis de
-
5,3
Points négatifs : The plane was really warm the entire flight, even with the personal air on, and the space was really cramped.
avis de
-
2,0
Not happy
Points positifs : I was not happy. The first part of my flight was canceled and it was two days before Flight ! Then I was told take another flight with a stop in Boston and 3 hours wait I had to take a day of work $300 the flight I reserve costs $300 more got no refund believe it or not a lot of stuff has to be left till the last minute like putting my dogs in bored for the week e.c.t
Points négatifs : What do you think I won't say I won't use that air line again but it is at the bottom of my list my hole trip i was worried if my flight was going to be canceled its a disgrace how they treat people
avis de
-
7,6
Points positifs : Aer Lingus is great once you are on board.
Points négatifs : Small undermanned deso at IAD. plane was late arriving at Dulles and took over 1 hr. To unload the bags which caused me to miss my connecting flight and sit in the airport for an additional 5 hrs until the next flight to my destination was available.
avis de
-
9,6
Points positifs : Was very impressed by the crew, leg room and on-time performance.
avis de
-
7,6
Overall pretty good
Points positifs : Overall it was a pretty good experience, the food was decent, the movie selection was pretty good. The seats were a bit cramped, but you can't expect first class legroom on an economy ticket
avis de
-
7,6
Points positifs : Check in staff were very helpful in Shannon
Points négatifs : First overseas flight that didn't offer free alcohol.
avis de
-
10,0
Points positifs : Satisfied all round. The staff even assisted me when it appeared my hand luggage was not found at the end of the trip. Apparently someone had shifted its position and the telltale sign turned inside. Gratitude to the staff for the quick discovery.
Points négatifs : I felt rather embarrassed that I was expected to present a transit visa before I COULD join another Aer Lingus plane on what I expected to be a straight flight from London to Washington. (I had the same problem on my flight to UK through Dublin when for some twenty minutes I was waiting the pleasure of the officer before he would sign my passport.) I travelled from Nigeria (but on Ethiopian Airlines), on my way to Washington with a stop at Dublin without any embarrassment or query to present a transit visa. I never expected the embarrassment since Aer Lingus originates from Ireland and anything to boost the use of the airline I expected would be put in place, not the reverse.
avis de
-
10,0
1st time Aer Lingus flyer
Points positifs : Our flight going to Ireland and returning home was very smooth, left on time and non eventful. The crew were friendly, helpful and professional. Enjoyed the good selection of movies, music, etc. and for airline food it was good.
avis de
-
5,0
Cramped
Points positifs : The movie selection was excellent and the flight attendants have nice accents and smiles. The flight attendants should be given a bit more to work with in terms of actually keeping the customers happy with space for the human, food that tastes good, and lower prices for snacks and drinks.
Points négatifs : It feels like one is on a slave ship packed in like sardines. I'm five foot four inches tall, and there was not even enough space for me! The person ahead of me was unable to push his seat back, thank goodness. Then, it costs money for any decent snack, the sour cream and onion pretzels were not doing it for me. And so expensive! I wound up paying $35 extra for food and two drinks on the seven hour flight, and then the flight attendant urged my six foot tall companion to pay extra for a seat with more legroom. And I'll be honest: getting off, when we got to the bag carousel, that was really a zoo. Three flights using same carousel at once, which was not moving. No Aer Lingus personnel around. And I thought, "Next time, I don't care if its 200 more, I'm paying for Lufthansa."
avis de
-
5,3
poor service and shocking prices
Points positifs : Having previously flower with delta and American Airlines I was shocked to see how far behind Aer Lingus were, they offered each passenger a free soft drink which instead of being given a can or bottle was poored from a two liter bottle into a shot glass, surprisingly any alcoholic beverages came with a €6 charge and the food was nowhere near there rival air lines either. If flying again I would certainly pay the extra €50 and fly with a proper air line
Points négatifs : Service and prices onboard plane
avis de
-
7,3
Points positifs : All the staff was very lovely and helpful.
Points négatifs : We had to wait over an hour for them to remove 4 pieces of luggage that had been prechecked - this prechecking option did not seem to save time, but instead wasted a lot of time.
avis de
-
9,0
Points positifs : I thought everything was great except there was a really snotty flight attendant.
avis de
-
10,0
Points positifs : the food and the flight attendants were very responsive . We also landed 30mins early
avis de
-
6,0
Points positifs : the fact that we landed safely I never take for granted! My aisle seat was a good seat to have...good movie selection too!
Points négatifs : The flight attendants were okay, not real friendly at all! Food was terrible; selection was terrible and taste and texture not so good!
avis de
-
4,0
Points positifs : The food they served on the flight was delicious.
Points négatifs : That I lost my luggage and it took them 6 days to get it to us. We tried calling for updates and were not able to get anything.
avis de
-
6,0
Small Aircraft
Points négatifs : The Boeing 757 is an incredibly small and cramped aircraft for Transatlantic travel. As compared to the 747 and Airbus craft I am more used to the 757 with it's narrow body design is extremely uncomfortable for long duration flights.
avis de
-
2,6
The worst airline
Points positifs : There was nothing to like, apart from actually arriving in NY alive!
Points négatifs : Plane appeared to have been built around the same time as Noah's Ark. They obviously don't have updated weather radar as the pilot hit every bit of turbulence he could. Flight delayed an hour because they loaded the wrong baggage. The TSA set up is a farce. Flights leaving at 8am and they don't even open the doors until 6:30am! Unable to get boarding passes online! Knee smashed twice by food cart, no apologies! I could go on and on. Ireland can do better than having this airline! Never again, I have already convinced 2 people not to fly with Aer Lingus to NY.
avis de
-
2,0
Cancelled
Points positifs : Nothing
Points négatifs : No communication on flight cancellation and very difficult to work with
avis de
-
9,0
Points positifs : Attendants
Points négatifs : Foot room
avis de
-
8,0
Points positifs : Good boarding and crew.
Points négatifs : 2 1/2 hour delay for take off. I realize this isn't the Airlines fault but it is my feedback for future information.
avis de
-
6,0
Points positifs : The price. Entertainment options were excellent.
Points négatifs : The flight attendants tended to bump people in the aisle rows instead of asking them to mind the moving carts. The "light snack" on the way to Europe was just a snack bar and a box of orange juice, on the way back it was a slightly stale muffin with tomato and cheese. The main meals were ok, but the trays they served them on were warped slightly which made them slide wildly around on the tray table. Had to keep a finger on it all the time to not get lunch in my lap. The seating diagram when we checked in both times was completely wrong. I reserved seats in the back quarter of the plane several rows away from the toilets. When we boarded, we were directly next to and in front of the toilets. On the way there, I reserved bulkhead seats, but they turned to not be bulkhead like in the picture.
avis de
-
2,0
Points négatifs : The connection time was too short, too many security items between connecting flights which is rather odd since I had to have been cleared before boarding my original flight. The service on board is not good, chairs are old and not able to stay in the upright position
avis de
-
5,6
Convenient flight to Ireland but Are Lingus websit
Points positifs : Convenience of flights to Ireland
Points négatifs : Website is the worst I have seen. Ever. Not professional. And their app is called "Aer Lingus New" as opposed to the old app "Aer Lingus". Even a child with some basic IT skills would do better. Also seating policy is weird
avis de
-
5,0
Unimpressed
Points positifs : You can go through US Customs while still at Shannon Airport
Points négatifs : Aer Lingus cancelled our original flight because the flight wasn't full. The flight attendants were unfriendly and unhelpful. The food was mediocre at best, the attendants didn't even offer something to drink with the snack. When I asked if we could get some coffee or tea the attendant said they didn't have time, but they did have time to sell wine and beer. This was once a good airline, now it's just a poor competitor to Ryanair.
avis de
-
10,0
Génial !
Points positifs : Personnel très sympathique ! On y mange très bien ! Bien situé et des divertissements.
avis de
-
9,6
Points positifs : Nous avons été impressionnés par le personnel et la place pour nos jambes et à l'heure.
avis de
-
7,6
Points positifs : Le personnel de la réception était serviable à Shannon
Points négatifs : Premier vol Overseas où il n'y avait pas d'alcool gratuit.
avis de
-
10,0
Points positifs : La nourriture et le personnel très serviable. Nous sommes arrivées 30 minutes plus tôt
avis de
-
2,0
Annulé
Points positifs : Rien
Points négatifs : Il n'y a pas eu de vol et annulation facile à vivre
avis de
-
9,0
Points positifs : Voituriers
Points négatifs : Chambre de 30 m²
avis de
-
10,0
Awesome!
Points positifs : Friendly staff! Good food! Good movies and entertainment!
avis de
-
9,0
Points positifs : Service and Food were great!
Points négatifs : Seats were a bit cramped. If someone reclined, I had to put my legs to either side. That was tough for a 9 hour flight.
avis de
-
9,6
Points positifs : Was very impressed by the crew, leg room and on-time performance.
avis de
-
10,0
Points positifs : Satisfied all round. The staff even assisted me when it appeared my hand luggage was not found at the end of the trip. Apparently someone had shifted its position and the telltale sign turned inside. Gratitude to the staff for the quick discovery.
Points négatifs : I felt rather embarrassed that I was expected to present a transit visa before I COULD join another Aer Lingus plane on what I expected to be a straight flight from London to Washington. (I had the same problem on my flight to UK through Dublin when for some twenty minutes I was waiting the pleasure of the officer before he would sign my passport.) I travelled from Nigeria (but on Ethiopian Airlines), on my way to Washington with a stop at Dublin without any embarrassment or query to present a transit visa. I never expected the embarrassment since Aer Lingus originates from Ireland and anything to boost the use of the airline I expected would be put in place, not the reverse.
avis de
-
10,0
1st time Aer Lingus flyer
Points positifs : Our flight going to Ireland and returning home was very smooth, left on time and non eventful. The crew were friendly, helpful and professional. Enjoyed the good selection of movies, music, etc. and for airline food it was good.
avis de
-
9,0
Points positifs : I thought everything was great except there was a really snotty flight attendant.
avis de
-
10,0
Points positifs : the food and the flight attendants were very responsive . We also landed 30mins early
avis de
-
9,0
Points positifs : Attendants
Points négatifs : Foot room
avis de
-
10,0
Génial !
Points positifs : Personnel très sympathique ! On y mange très bien ! Bien situé et des divertissements.
avis de
-
9,6
Points positifs : Nous avons été impressionnés par le personnel et la place pour nos jambes et à l'heure.
avis de
-
10,0
Points positifs : La nourriture et le personnel très serviable. Nous sommes arrivées 30 minutes plus tôt
avis de
-
9,0
Points positifs : Voituriers
Points négatifs : Chambre de 30 m²
avis de
-
7,6
Points positifs : Aer Lingus is great once you are on board.
Points négatifs : Small undermanned deso at IAD. plane was late arriving at Dulles and took over 1 hr. To unload the bags which caused me to miss my connecting flight and sit in the airport for an additional 5 hrs until the next flight to my destination was available.
avis de
-
7,6
Overall pretty good
Points positifs : Overall it was a pretty good experience, the food was decent, the movie selection was pretty good. The seats were a bit cramped, but you can't expect first class legroom on an economy ticket
avis de
-
7,6
Points positifs : Check in staff were very helpful in Shannon
Points négatifs : First overseas flight that didn't offer free alcohol.
avis de
-
7,3
Points positifs : All the staff was very lovely and helpful.
Points négatifs : We had to wait over an hour for them to remove 4 pieces of luggage that had been prechecked - this prechecking option did not seem to save time, but instead wasted a lot of time.
avis de
-
8,0
Points positifs : Good boarding and crew.
Points négatifs : 2 1/2 hour delay for take off. I realize this isn't the Airlines fault but it is my feedback for future information.
avis de
-
7,6
Points positifs : Le personnel de la réception était serviable à Shannon
Points négatifs : Premier vol Overseas où il n'y avait pas d'alcool gratuit.
avis de
-
4,3
Points positifs : US Customs process leaving Shannon for New York (you go thru US customs in Ireland and don’t have to in New York)
Points négatifs : This air line is terrible! Their planes are leased, old and uncomfortable.
avis de
-
2,0
Flight was cancelled because of a mechanical probl
Points positifs : The later flight I took Boston to Dublin was good and the rebooking in Dublin was good.
Points négatifs : The rescheduling at Hartford was awful. Did not contact in advance. Sent some to Boston to catch a flight that would make our connections, but t he flight was already full.
avis de
-
3,6
Do not recommend
Points positifs : Great selection of movies and personal entertainment system.
Points négatifs : The flight attendants were extremely rude. Passengers are unimportant in the eyes of the staff. Odd rules/regulations; not allowed to have a pillow on laps or placed anywhere except behind head throughout take off and landing (next to head or on your side is unacceptable and the flight attendants will keep coming around until the pillows are removed). Also, not allowed to bring any beverages on board which I have never experienced in all my years of flying. Particularly inconvienct when the flight is seven plus hours and they serve beverages only twice throughout entire flight....
avis de
-
5,3
Points négatifs : The plane was really warm the entire flight, even with the personal air on, and the space was really cramped.
avis de
-
2,0
Not happy
Points positifs : I was not happy. The first part of my flight was canceled and it was two days before Flight ! Then I was told take another flight with a stop in Boston and 3 hours wait I had to take a day of work $300 the flight I reserve costs $300 more got no refund believe it or not a lot of stuff has to be left till the last minute like putting my dogs in bored for the week e.c.t
Points négatifs : What do you think I won't say I won't use that air line again but it is at the bottom of my list my hole trip i was worried if my flight was going to be canceled its a disgrace how they treat people
avis de
-
5,0
Cramped
Points positifs : The movie selection was excellent and the flight attendants have nice accents and smiles. The flight attendants should be given a bit more to work with in terms of actually keeping the customers happy with space for the human, food that tastes good, and lower prices for snacks and drinks.
Points négatifs : It feels like one is on a slave ship packed in like sardines. I'm five foot four inches tall, and there was not even enough space for me! The person ahead of me was unable to push his seat back, thank goodness. Then, it costs money for any decent snack, the sour cream and onion pretzels were not doing it for me. And so expensive! I wound up paying $35 extra for food and two drinks on the seven hour flight, and then the flight attendant urged my six foot tall companion to pay extra for a seat with more legroom. And I'll be honest: getting off, when we got to the bag carousel, that was really a zoo. Three flights using same carousel at once, which was not moving. No Aer Lingus personnel around. And I thought, "Next time, I don't care if its 200 more, I'm paying for Lufthansa."
avis de
-
5,3
poor service and shocking prices
Points positifs : Having previously flower with delta and American Airlines I was shocked to see how far behind Aer Lingus were, they offered each passenger a free soft drink which instead of being given a can or bottle was poored from a two liter bottle into a shot glass, surprisingly any alcoholic beverages came with a €6 charge and the food was nowhere near there rival air lines either. If flying again I would certainly pay the extra €50 and fly with a proper air line
Points négatifs : Service and prices onboard plane
avis de
-
6,0
Points positifs : the fact that we landed safely I never take for granted! My aisle seat was a good seat to have...good movie selection too!
Points négatifs : The flight attendants were okay, not real friendly at all! Food was terrible; selection was terrible and taste and texture not so good!
avis de
-
4,0
Points positifs : The food they served on the flight was delicious.
Points négatifs : That I lost my luggage and it took them 6 days to get it to us. We tried calling for updates and were not able to get anything.
avis de
-
6,0
Small Aircraft
Points négatifs : The Boeing 757 is an incredibly small and cramped aircraft for Transatlantic travel. As compared to the 747 and Airbus craft I am more used to the 757 with it's narrow body design is extremely uncomfortable for long duration flights.
avis de
-
2,6
The worst airline
Points positifs : There was nothing to like, apart from actually arriving in NY alive!
Points négatifs : Plane appeared to have been built around the same time as Noah's Ark. They obviously don't have updated weather radar as the pilot hit every bit of turbulence he could. Flight delayed an hour because they loaded the wrong baggage. The TSA set up is a farce. Flights leaving at 8am and they don't even open the doors until 6:30am! Unable to get boarding passes online! Knee smashed twice by food cart, no apologies! I could go on and on. Ireland can do better than having this airline! Never again, I have already convinced 2 people not to fly with Aer Lingus to NY.
avis de
-
2,0
Cancelled
Points positifs : Nothing
Points négatifs : No communication on flight cancellation and very difficult to work with
avis de
-
6,0
Points positifs : The price. Entertainment options were excellent.
Points négatifs : The flight attendants tended to bump people in the aisle rows instead of asking them to mind the moving carts. The "light snack" on the way to Europe was just a snack bar and a box of orange juice, on the way back it was a slightly stale muffin with tomato and cheese. The main meals were ok, but the trays they served them on were warped slightly which made them slide wildly around on the tray table. Had to keep a finger on it all the time to not get lunch in my lap. The seating diagram when we checked in both times was completely wrong. I reserved seats in the back quarter of the plane several rows away from the toilets. When we boarded, we were directly next to and in front of the toilets. On the way there, I reserved bulkhead seats, but they turned to not be bulkhead like in the picture.
avis de
-
2,0
Points négatifs : The connection time was too short, too many security items between connecting flights which is rather odd since I had to have been cleared before boarding my original flight. The service on board is not good, chairs are old and not able to stay in the upright position
avis de
-
5,6
Convenient flight to Ireland but Are Lingus websit
Points positifs : Convenience of flights to Ireland
Points négatifs : Website is the worst I have seen. Ever. Not professional. And their app is called "Aer Lingus New" as opposed to the old app "Aer Lingus". Even a child with some basic IT skills would do better. Also seating policy is weird
avis de
-
5,0
Unimpressed
Points positifs : You can go through US Customs while still at Shannon Airport
Points négatifs : Aer Lingus cancelled our original flight because the flight wasn't full. The flight attendants were unfriendly and unhelpful. The food was mediocre at best, the attendants didn't even offer something to drink with the snack. When I asked if we could get some coffee or tea the attendant said they didn't have time, but they did have time to sell wine and beer. This was once a good airline, now it's just a poor competitor to Ryanair.
avis de
-
2,0
Annulé
Points positifs : Rien
Points négatifs : Il n'y a pas eu de vol et annulation facile à vivre
avis de
Suivi des vols
Itinéraires proposés par North-Wright Airways
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
775
Aklavik
LAK
Inuvik
YEV
142
Fort Good Hope
YGH
Yellowknife
YZF
144
Fort Good Hope
YGH
Norman Wells
YVQ
141
Norman Wells
YVQ
Fort Good Hope
YGH
771
Inuvik
YEV
Aklavik
LAK
125
Norman Wells
YVQ
Tulita
ZFN
125
Deline
YWJ
Yellowknife
YZF
226
Deline
YWJ
Tulita
ZFN
143
Yellowknife
YZF
Fort Good Hope
YGH
126
Yellowknife
YZF
Deline
YWJ
126
Tulita
ZFN
Norman Wells
YVQ
125
Tulita
ZFN
Deline
YWJ
116
Inuvik
YEV
Fort Good Hope
YGH
135
Fort Good Hope
YGH
Inuvik
YEV
141
Fort Good Hope
YGH
Deline
YWJ
125
Norman Wells
YVQ
Yellowknife
YZF
144
Deline
YWJ
Fort Good Hope
YGH
Aéroports populaires desservis par North-Wright Airways
Coordonnées de North-Wright Airways
- HW Code IATA
- +1 867 587 2333 Appeler
- north-wrightairways.com Consulter
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