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We stayed for two nights during Thanksgiving and added a third even though we had freinds in Boca offering us a room at their house. Location is great for pool (many), beach, and inlet for fishing. Our four year old found many friends at the pool, many who return year after year. Lot's of activities for the kids. Each of the buildings has a group of stainless grills behind it. The staff was top notch. We'll be back.
We love the resort but they really need to hire new people on the beach. I can't believe that they let those kids work in a resort like this. So rude! Bunch of little punks, every year we come I will not let my girls go to the beach because of the beach guys. I even told staff members of the things that they do and again, I come back this year and there whistling at my 13 year old daughter. Not happy, stay by the pool!
Liked the multi pool lush tropical settng. Did lack an in-house restaraunt though. But the tiki/pool bar was nice and light menu was available there. We are a family with two kids (7 and 11). Atmosphere was definately more suited for 'senior' group.
Only stayed one night but were very happy with the room and all the amenities made it comfortable and convenient.
Room size The water is yellow. If that fact was proactively communicated and explained, it would have better managed expectations.
Situated in a residential area, very quiet and not like the usual beach strip location- this resort has it all for any age. Pool and food service right there for families, and an easy walk to the business area with many choices for adult dining. a mini store on site is also very convenient. The front desk even made me google maps for our next stop on our trip, but we would have liked to stay longer.
My wife and I are now completing what is our fourth visit to Ocean Pointe. The 'villas' are comfortable, spacious and well appointed. The resort is large with five buildings, four grouped together and one, the one closest to the waterway between Singer Island and Palm Beach, separated from the others by a condo. The resort has three major pool areas (along with hot tubs) and an extensive activity program, focusing on kids, but including activities for adults as well. It also has outdoor cooking facilities and some very nice shaded chair swings that seem to appeal more to adults than kids. One of the greatest drawback of Ocean Pointe is parking. Although there is outdoor parking, there is also semi-enclosed parking under the various buildings--but the parking spaces tend to be small and quite difficult to get into and out of. There are also gates which one has to get past in order to get into the various parking areas. While it makes sense to keep others from the adjacent beach, the ...
On this trip it was just my husband and I in a one bedroom. It was great having a jacuzzi, a living area to snack and watch tv, as well as a kitchen and terrace. The bed was comfortable and the bathroom was luxurious. Our room was clean and quiet. The beach is not crowded and we never had a problem finding lounges by one of the pools. The tiki bar had daily drink specials. It is definitely a resort more geared to family. We have stayed here before with our kids and loved it then as well. Great comfortable unpretentious resort that gives a bit more space than a regular hotel room.
Everyone on the staff was very helpful. It was just my son and myself and I felt very safe since you need a key to get into any part of the hotel premises other than the front lobby. You don't have to carry cash on you which is great!! We didn't even need to leave to do anything. There is plenty of food options there. It had so many activities for my son to do and he had a blast. It is overall a beautiful place. We both had such a great time. I told my friends all about it and I want to go back soon.
rapport qualité-prix: tb, accueil : tb, aucune surtaxe hotel genre motel, pas tres luxueux mais pratique
superbe hotel, les suites sont réellement magnifiques et très bien équipés.un peu loin de la partie "vip" de palm beach mais bon on ne va pas la bas que pour les magasins de haut de gamme n'y voir des vedettes le seul inconvénient c'est le parking. car non seulement il est payant 6$ jour mais en plus difficile d'y trouver ue place car la moitié de celles ci sont réservées au valet parking qui coute encore plus cher
nous avons énormément apprécié la gentillesse du barman de la piscine Joseph il nous a bien guidé pour trouver des restaurants ou des choses à faire. l'accueil de la réception très froide et pas très sympathique
Hotel agréable, sans doute restauré depuis peu de temps avec les moyens du bord mais déco sympa train à proximité
le design recherché (assez rare a ce prix en floride)la magnifique piscine, qu'on peut utiliser a toute heure, le petit dejeuner. manquait un coffee maker. lit simple (pas double, pas possible couple avec enfant)un peu difficile a trouver.
Principe des cabanas dans une végétation luxuriante avec piscine. Petit déjeuner pris dans le salon bar, type" plateau télé" sur table basse, mais a un côté décalé sympathique. Extérieurs agréables. Personnel sympathique. Parking gratuit. Comme dans beaucoup d'hôtels américains, pas TV5 Monde, mais ça n'est pas très important. Chambre un peu spartiate quoique habitable.
Son petit côté trés design, tout est fait pour y mettre une ambiance chaleureuse
Bon rapport qualite prix avec petit dej et parking gratuit Le cote motel n etait pas indique!
La déco de l'hotel est très agréable et rafraichissante ! La litterie est excellente. La piscine très agréable. L'hotel est très bon marché pour le lieu. J'ai aussi bien aimé la végétation qui me permettait de laisser la lumière du jour entrer dans ma chambre sans y être vu. Il manque un petit réfrigérateur.
I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc The elevators were extremely slow and breakfast should atleast be extrnded to 11am
Breakfast / bed Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
The room was very clean and modern. The free breakfast buffet was great, just get there before 8:30am because that's when the crowd starts to come in. Didn't have time to check out the rest of the facilities since we were only there for one night for a volleyball tournament. I would stay at this hotel again if I was in the area.
Very clean rooms, very friendly staff, free happy hour and great breakfast. Convenient to the airport with free shuttle. Very enjoyable stopover!
On top of many other noteworthy accommodations, the complimentary snack/drink reception and breakfast were superb! The location itself is not too ideal other than for transportation purposes, as it is right next to the airport and not far from the transit center.
The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
I stayed at this hotel for the Sunfest festival held on the waterfront in downtown West Palm Beach. I loved that hotel offered free shuttle service to/from the festival at any time between 10 am and 12:20 pm. This meant we could come & go as we pleased without having to wait more than 10-15 for a shuttle. We also utilized the free shuttle service to Cityplace for a nice dinner out as well. The staff at the hotel were extremely friendly & pleasant (front desk clerks, breakfast servers, shuttle drivers, and bartenders). Also, we liked the free happy hour from 5-7 each night and the amazing free breakfast. The breakfast wasn't your standard cereal, yogurt, toast breakfast either, but made-to-order omelets, pancakes, bacon, fresh fruit, etc. So to summarize, we got free shuttle service, free breakfast, and free drinks at happy hour, all while dealing with an enjoyable staff and a beautiful room. We'll be coming back next year for sure!
Endroit très calme et relaxant. Excellent emplacement en bord de mer avec zone résidentielle (d'élévation moyenne) aux environs. Le service est attentionné dans un cadre discret et plaisant. Le bar/café sur la plage est un super endroit pour déjeuner mais menu très limité. Restaurant plus que convenable mais pas exceptionnel. Pratiquement rien. Il faut une voiture pour se déplacer mais vous devez utiliser le service de voiturier à tarifs exorbitants, mais le parking est sur les côtés de l'hôtel, proche et facilement accessible.
L'emplacement est excellent et permet aux voyageurs d'accéder directement à l'océan et la piscine. Le personnel était extrêmement serviable et attentionné. J'ai hâte d'y retourner.
Propre et confortable, avec un bar élégant bord Payer 30 $ pour le voiturier ma voiture de location
room was musty and dingy smelling, when I got home, my close still smelled like the room. and very high humidity. had asked for a preferred view and got a lower level room that looked at the parking lot. asked to switch to an interior room that had a sliding door opening to the courtyard but they said they were all booked up except one other exterior room on the first floor which that room also smelled. pretty sure the hotel wasn't booked bc each night the parking lot was half empty. staff was not very helpful. the bistro in the main lobby took forever to order food through as well. located right behind a topless strip club/steakhouse and the gas stating is very sketch as well
Very nice hotel with excellent staff.
The beds were really soft and comfortable. Cable did not work what so ever. I called and asked for assistance, but was just told to change the channel. There was some red stuff on the floor. The pictures online look way more luxurious than what it really looks like . It had no refrigerator , I don't even remember if it had a microwave. Oh and apparently the location is "the nice part of the hood ." the Toilet was soak and wet for some reason. I did checked in online and requested a balcony that over looks the pool and I received a room that faces the trees and the hotel parking lot. The lobby and restaurant looks very nice, but the rooms need to look as good as the appearance and atmosphere of the lobby .
The desk clerk that attended to us was Daniel. He responded in a professional, friendly and courteous manner. He was made for this position. He made the difference in our stay and I am honored to have met him.
There was almost no street noise. The hotel has an unfortunate location, located just across the freeway from a sketchy neighborhood. The room was musty, small, and had a poor layout (tv at side of bed).
I love the location of the room. I relieved a text prior to my arrival of what was important to me and o chose the quietness of the room. Well, it was perfect and very quiet. The size of the room was good. The bed was very uncomfortable.
Extremely courteous and helpful every time I needed help from the staff ( for example when getting my room key reprogrammed every so often). The room keys have an incredible tendency to lose the programming whenever in a close proximity of your phone or any other magnetic type item. This was pretty annoying but quickly resolved at the desk.
The staff was very friendly and rooms were very nice. Even tho check out was at 11 I still got to check out later and no extra cost and the maids didn't rush me at all. I didn't like that the parking lot gets really full and I had the park far away from the entrance
Location Popcorn ceilings. Feels like it needs an update
The ability to walk to everything. Great staff
The food was excellent, the room was spacious and the bed was comfortable. Because of the lobby remodeling it is not clear where to go to check in.
Chambre la moins chère disponible ce week-end là. Le responsable de l'hôtel et le personnel à la réception ont été très accueillants. Il est très bien situé près de l'aéroport et des quartiers commerçants. La baignoire se vidait lentement. Il y avait de la moisissure dans la salle de bains. La moquette était sale. L'hôtel a besoin d'une rénovation en général.
Le personnel à la réception était serviable et nous a donné de bonnes infos. La douche n'avait pas d'eau chaude
Les restaurants autour de l'hôtel Ramada Pas un séjour très confortable
Après 8 h l'eau du bain était encore là
Les employés étaient formidables
The rooms were spacious and clean. Staff were also very helpful with providing feedback about the area. We also enjoyed the central location of the hotel which was about 10 minutes from the beach and great places downtown. N/a
excellent location close to convention center and City Center
good location early breakfast for marathon good breakfast selection allowed early check-in and late check-out room was never cleaned during stay (2 nights with early check-in)
We had a great time at the hotel! The room was clean and comfortable, and the hotel had plenty to offer both on and off the property. I didn't like that breakfast began to be packed up while I was getting a few items. If breakfast is until a certain that time, it should be fully available until that time.
The room was comfortable and clean. I had the pool area to myself. They had a full and mini bar available 24/7 along with ready made and made to order food. It was in easy walking distance to City Place. They had a shuttle service to the beach or anywhere within 2 mile of the hotel. The staff was friendly and helpful and we could get a late check out. The breakfast offered was pretty good except for the pancakes.
Clean, nice room, great location! No pool. Week amenities. Less than friendly staff. Breakfast buffet was nothing but cold leftovers - good coffee tho. Nice bar, but bartender kept disappearing!
I loved the suite style room. It was very comfortable. I also loved the location. Within walking distance to all of downtown and the waterfront.
The location was superb! You are close to the convention center, city place and if you wanted to go shopping Worth Avenue was close Our shower had pink mold init when we had our room cleaned our towels were not replenished.
The staff was very friendly and helpful. The food was excellent. The bed was very comfortable and they gave us extra pillows :-) $19 parking :-(
Very personablessed staff and good amenities. The room was frigid (no thermostat control for guests)
Great place! Highly recommended!
Location was good for event at Kravitz, but makeover of this hotel scores poorly for comfort and safety. Because this is a downtown property, access to parking through garage was not easy to access. Blind corners and poor sineage made parking less than easy. Layout of the room made it difficult for two people to move around simultaneously. Functionality sacrificing for design didn't work real well for us. High ceilings and small footprint made it feel like you were in a tube - in the very small shower, in particular. Limited storage for clothes, poor air circulation - (hot on one side of decorative screen, cold on the other), inconsistent water temp in bathroom. Missed things like make-up mirror and bathrobes. Breakfast was barely edible. What kind of bird laid those eggs?
Petits-déjeuners gratuits et des cookies aux pépites de chocolat gratuits dans le hall le soir. Lit king-size confortable, un accès facile à la piscine, petit déjeuner, laverie, salle de sport. Parking gratuit, pratique. Navette vers le centre-ville Situé un peu loin des restaurants pour le soir, des magasins, etc. Eau froide dans la piscine. La sélection de nourriture au restaurant d'à côté et la qualité sont médiocres.
Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place. Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!
I loved the charming unique decor and genuinely friendly kind staff. Location was wonderful!! The red robes were so pretty and unusual candy in the room a fun surprise
The common area decor was very pleasing. No bedside table, no directions as to where things were in the hotel upon arrival (like the elevator, which was down a hall) or that complimentary coffee was In the lobby every morning (Ie no coffee maker on the room), no info on Palm Beach in the room, dirty bathroom(my barefeet stuck to the floor) with no shampoo, someone else's hair in the drain, no morning paper, room next to outdoor seating for the restaurant so very noisy, music from function room until 1 am, loud air conditioner next to the bed so cold air blew on you all night.
Food and room and turndown service Excellent
We received alot for the price. It was a great value. Location was very convenient too.
The hotel is very clean and the breakfast was very good especially since it was free. Very good value! No pets also no smoking and very clean. The value for the large rooms and the walk in closet was a first in this price range. Very good location also. The work out room was sorry but very clean. Iron as usual was sorry and there could have been 2tvs
The night we stayed at a comparable hotel and it was horrible. Ther wa construction going on. Low water pressure made washing my daughter could boy brush. The room was noisy an it smelled. The Springfield was none of those things. The room was lovely and smelled good. Goo water pressure and lots of hot water was available. The staff ere warm and made us feel welcome. We will return. No hot tub
The service was excellent! The front desk staff greeted me with extreme friendliness upon entering and exiting the lobby! Great breakfast, and our room and the property in general seemed really clean and new. I'm actually not one to write reviews at all, but I was just really impressed with this hotel and thought they should know! Hope this helps people also find a good stay! I put it on par with Disney level service! Nothing, they were great! Great deal, great property, great service, and great breakfast!