Avis des clients
Note globale
6,1
Bien
Basé sur 415 avis
Propreté
6,3
Confort
6,3
Prise en charge/retour
5,7
Rapport qualité/prix
6,2
Passer directement au contenu principal
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Commentaires récents
Avis des clients
59
38
66
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71
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2,8
Points positifs : Nothing
Points négatifs : There were no cars available and there was nobody at the desk to say so
avis de
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6,0
Points positifs : The manager was super nice. They ONLY accept credit cards for van rentals. Wasn't stated anywhere. So we had to go back home and get our credit card. Apparently, the guy at the counter assumed we wouldn't be back? So when we returned, we had to wait for a van to be cleaned. Then the van's front seat didn't move up so we had to wait again to get another van sanitized and cleaned. So the plus side of the rental - the manager knocked a little $$ off because I was waiting for about an hour and a half.
Points négatifs : The customer service behind the counter - the India guy was rude!!! OMG rude. And, of course, I got the same one when I returned the vehicle. I had to switch payment from my CC to my debit. He was rude about that. The rental agreement must've been packed because it wasn't in the van. Then he charged me for being late. The nice lady next to him said the time starts when they run the card, not even when you get the vehicle and leave. Mind you, I was waiting an hour and a half for the van to be ready for us. That needs to change. They knocked the hourly rate off, but the guy asked the lady why I was being stingy because we already had $50 knocked off the rental...Ummmm one had nothing to do with the other. So Payless at Dallas Love Field - Ya'll need to get rid of that guy. He's rude AF. Everyone else was nice but him. Also, don't start charging people when the card is ran...charge when they scan the paperwork when you exit. Because that is when the rental period should truly start!
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2,0
Points positifs : Nothing
Points négatifs : First it would have been nice to have received my rental first off
avis de
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2,0
Points positifs : Nothing
Points négatifs : Everything
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6,0
Points positifs : The gal at the check out booth was a pleasant surprise. Very friendly and helpful.
Points négatifs : Car was not as promised. Car was not clean on inside. Long line to get car. Unexpected charge for toll tag ($13 a day) plus unexpected $100 refundable deposit mandatory. No other choices so I felt taken advantage of. Not a great experience.
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2,4
Points positifs : Nothing...there was no one working
Points négatifs : When I arrived to pick up my car, the counter had yellow caution tape over it and it was closed. I should not have even been allowed to book at car at that location
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2,0
Points positifs : Nothing
Points négatifs : Was given a 12 passenger van when I ordered a midsize.
avis de
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10,0
Points positifs : Yes
Points négatifs : Worked well
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4,0
Points positifs : Staff is not friendly and rude with Customers I’m the only customer at that point he was not friendly and did not provided info or alternate solutions for me, I never go with Payless
Points négatifs : Friendly customer service
avis de
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10,0
Points positifs : I liked the easy check in and we were able to switch drivers on the registration with no issues. Van was much more affordable than options from bigger name companies. Van was very clean!
Points négatifs : We had no issues.
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10,0
Points négatifs : Nothing
avis de
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6,0
Points positifs : The agreed rate car was not(?) available and forced to get high prices car!
Points négatifs : The agreed rated car should be arranged.
avis de
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Où trouver des voitures de location Payless à Dallas ?
Les meilleures astuces pour louer une voiture à Dallas avec Payless
- Le prix des voitures de location de catégorie « Compacte » chez Payless à Dallas est environ 42% moins cher en moyenne que les autres types de véhicules.