Points positifs : Drop off was easy and quick.
Points négatifs : I rented a Tahoe/Pathfinder or equal and when picking up tried to get me to take a small SUV saying that’s the class I rented. They had a Yukon available but advised it was $40 more a day. I had to show my receipt several times and argue to get what I actually rented. After that everything went well.
Points positifs : Accommodating
Points négatifs : Communication
Points positifs : Nothing. Staff was rude and slow. They didn’t have the car I reserved or anything even close. All they had was panel vans for my ten hour car ride. It was filthy, and the tires were all half low on air. The oil was even low. Unbelievably bad experience. I’m furious
Points négatifs : Everything. Literally everything. Never doing this again. “Reservation”. What a joke
Points négatifs : Paid for the rental
Showed up at the airport
And they refuse rent the car because of no credit card and no return flight...did I mention I paid for the rental upfront...
Points positifs : Staff was friendly
Points négatifs : Tried to overcharge me at time of pickup and then tried again after I returned truck. Also interior and cargo area were filthy and back door handle was broken
Points positifs : Staff was super helpful, van was very clean and spacious.
Points positifs : Car smelled like cigarette smoke and was not the vehicle we booked on-line
Points négatifs : We rented a mini-van and received a small SUV. Not ideal as we needed the van for vacationing with luggage and beach chairs etc.. Car smelled of cigarette smoke and kids complained routinely. We booked early on line but didn't get what we were paying for so it's pretty bad business.
Points négatifs : The rental experience could have been better if the vehicle was ready at the scheduled pickup time. The vehicle was not very clean. Had to make an additional stop at destination city only to be lectured by that salesperson for an issue out of my control. I was given a $20 discount for the inconveniences.
Points positifs : Great staff
Points négatifs : Lost and found service at Fort Lauderdale. Nobody really search the item so I have to go twice at the airport.
Points positifs : Staff was helpful. Drop off easy
Points négatifs : Car horn did not work posing a safey hazard
Points positifs : Customer service rep Ernest was very helpful.
Points négatifs : Van should have been cleaned better. It was pretty dirty on the inside, especially the cup holder areas.
Points positifs : The staff was very helpful and quick.
Points négatifs : Everything was great
Chez Hertz, une voiture de location à Dallas coûte en moyenne 46 € par jour.
Supérieure (RAM Pickup ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Dallas.
Hertz possède 8 succursales à Dallas. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.