Réservez une voiture de location chez Payless à Détroit

Points positifs : Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!

Points positifs : The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S

Points négatifs : HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!

Points positifs : Car was nice, new, and clean.

Points négatifs : No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.

Points négatifs : Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.

Points positifs : Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"

Points négatifs : Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.

Points positifs : Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.

Points négatifs : The cleanliness and smell in the interior of the car. The price to extend could have been less.

Points positifs : Friendly staff

Points négatifs : Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless