Avis des clients
Note globale
5,8
Correct
Basé sur 204 avis
Note générale
5,9
Embarquement
5,8
Confort
6,1
Équipage
6,7
Divertissements
4,9
Restauration
5,6
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Points positifs : I think the service on the plane was good
Points négatifs : I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman
avis de
-
2,0
It's was late for 6 hours
Points négatifs : Late for 6 hours
avis de
-
3,6
Delays, poor communication, lack of responsibility
Points positifs : The flight attendants were nice. The ride was smooth.
Points négatifs : Firstly, this is the second time I've flown w this airline, and for the second time in delayed, it cost me extra money and the overall experience was a headache. My flight was scheduled to leave at 9:30 a and did not leave until 2:30-3p. This delay was caused because they needed 24 ppl to volunteer to get off the plane because it was too heavy. After that, We were on the taxi ground in the airplane for 3 hours. When we finally took off, they told us they didn't have enough gas to make the 1 hour flight from Cuzco to Lima so we had to stop at another airport then go to our destination. We finally landed at 5:45p. To top it off they ran out of water on the flight and the air conditioner was off until the flight took off around 3p. It felt like we were slow baking.
avis de
-
3,3
Points négatifs : Flight from Cusco to Lima is routinely 2 hours late or more. I'd never take Peruvian again, try Latam, more flights on time.
avis de
-
4,3
Hectic flight delay
Points négatifs : It was chaos finding our flight
avis de
-
5,0
good crew but flight often are delayed
Points positifs : Staff are professional, speaks good english
Points négatifs : delays
avis de
-
4,0
Tight space
Points positifs : The complimentary food.
Points négatifs : I'm an average height guy, athletically fit, and could not get comfortable on the short flight. The flight crew rushes down the aisle with the carts, with no regard for where people are. I could not sit back relaxed for fear of getting my knee or elbow slammed by the cart. The entire flight I sat cross armed and crooked.
avis de
-
7,0
Disorganized and delayed!
Points positifs : Comfortable
Points négatifs : only one person working check in, so naturally the line was long. This delayed the flight by almost 40 minutes
avis de
-
2,0
The call agent was unable to help in any way
Points négatifs : I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
avis de
-
3,6
Could be lots better
Points positifs : The food isn't to bad and the crew was very nice
Points négatifs : First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
avis de
-
2,0
Points négatifs : Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
avis de
-
5,3
Points négatifs : The line was very long to check in and there were only 2 counters open
avis de
-
2,0
Points positifs : I think the service on the plane was good
Points négatifs : I had an incident were while visiting Peru one of my kids was extremely sick. With a Dr notes and everything no-one - NO one was able to assist us to change the reservation for another day. I was incredibly disappointed since in many other airlines they are very nice and try to help you. In your case I was asked to pay for all my family so I will not recommend your Merlin in the future. It is very upsetting that in cases like this an Airline your size can help a family. Any questions please don't hesitate to contact me. Patricia Coman
avis de
-
2,0
It's was late for 6 hours
Points négatifs : Late for 6 hours
avis de
-
3,6
Delays, poor communication, lack of responsibility
Points positifs : The flight attendants were nice. The ride was smooth.
Points négatifs : Firstly, this is the second time I've flown w this airline, and for the second time in delayed, it cost me extra money and the overall experience was a headache. My flight was scheduled to leave at 9:30 a and did not leave until 2:30-3p. This delay was caused because they needed 24 ppl to volunteer to get off the plane because it was too heavy. After that, We were on the taxi ground in the airplane for 3 hours. When we finally took off, they told us they didn't have enough gas to make the 1 hour flight from Cuzco to Lima so we had to stop at another airport then go to our destination. We finally landed at 5:45p. To top it off they ran out of water on the flight and the air conditioner was off until the flight took off around 3p. It felt like we were slow baking.
avis de
-
3,3
Points négatifs : Flight from Cusco to Lima is routinely 2 hours late or more. I'd never take Peruvian again, try Latam, more flights on time.
avis de
-
4,3
Hectic flight delay
Points négatifs : It was chaos finding our flight
avis de
-
5,0
good crew but flight often are delayed
Points positifs : Staff are professional, speaks good english
Points négatifs : delays
avis de
-
4,0
Tight space
Points positifs : The complimentary food.
Points négatifs : I'm an average height guy, athletically fit, and could not get comfortable on the short flight. The flight crew rushes down the aisle with the carts, with no regard for where people are. I could not sit back relaxed for fear of getting my knee or elbow slammed by the cart. The entire flight I sat cross armed and crooked.
avis de
-
2,0
The call agent was unable to help in any way
Points négatifs : I called the day before explaining my flight from Houston to Lima had to be delayed a day because the Austin to Houston leg was delayed by several hours. The call agent said flat out that had no way to help me. No way to reschedule .. that was that. Also, I was asked to give a credit card to be charged $75 dollars to get a refund which was just barely more than $100 and it would take weeks. Had to rebook from scratch with another airline. So, overall not a good experience with Peruvian.
avis de
-
3,6
Could be lots better
Points positifs : The food isn't to bad and the crew was very nice
Points négatifs : First flight was canceled, and they put me on another flight a few hours later. Not a big deal, but then that flight got canceled as well and in total I was I in the airport 9 extra hours. Then on the way back my flight was delayed but and hour. They also made me check my bag even though it fit within there size and weight requirements as carry on.Just a couple of examples of many more problems with this air line.
avis de
-
2,0
Points négatifs : Late both ways. Going - sat on plane for 1 hour before takeoff. Coming back - delayed 2 hours. No vegetarian food.
avis de
-
5,3
Points négatifs : The line was very long to check in and there were only 2 counters open
avis de
Suivi des vols
Itinéraires proposés par Peruvian
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
234
Arequipa
AQP
Lima
LIM
218
Cuzco
CUZ
Lima
LIM
331
Cuzco
CUZ
La Paz
LPB
123
Iquitos
IQT
Lima
LIM
125
Iquitos
IQT
Pucallpa
PCL
113
Jauja
JAU
Lima
LIM
235
Lima
LIM
Arequipa
AQP
220
Lima
LIM
Cuzco
CUZ
122
Lima
LIM
Iquitos
IQT
112
Lima
LIM
Jauja
JAU
130
Lima
LIM
Pucallpa
PCL
416
Lima
LIM
Piura
PIU
2711
Lima
LIM
Tacna
TCQ
128
Lima
LIM
Tarapoto
TPP
330
La Paz
LPB
Cuzco
CUZ
124
Pucallpa
PCL
Iquitos
IQT
131
Pucallpa
PCL
Lima
LIM
417
Piura
PIU
Lima
LIM
2710
Tacna
TCQ
Lima
LIM
129
Tarapoto
TPP
Lima
LIM
222
Arequipa
AQP
Cuzco
CUZ
223
Cuzco
CUZ
Arequipa
AQP
Aéroports populaires desservis par Peruvian
- Aéroport de Lima J Chavez Intl (LIM)
- Aéroport de Cuzco Velazco Astete (CUZ)
- Aéroport de Arequipa Rodriguez Ballon (AQP)
- Aéroport de Pucallpa Capitan Rolden (PCL)
- Aéroport de Iquitos C.F. Secada (IQT)
- Aéroport de Tarapoto (TPP)
- Aéroport de Piura (PIU)
- Aéroport de Jauja (JAU)
- Aéroport de Tacna (TCQ)
- Aéroport de La Paz El Alto International Airport (LPB)
Coordonnées de Peruvian
- P9 Code IATA
- Appeler
- peruvian.pe Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.