Hôtels près de Art Institute of Portland - Portland

Points positifs: Le personnel était excellent. Très sympa et serviable

Points positifs: Bien situé Proche de tout

Points négatifs: Les murs étaient un peu fins ?

Points positifs: Le restaurant était excellent. La chambre était propre et confortable.

Points positifs: Les jardins de l'hôtel sont magnifiques, l'emplacement est super et le jacuzzi dans ma chambre était LE PARADIS. Super séjour. Je reviendrai !

Points positifs: Les lits étaient très confortables. Le personnel était très attentionné. On peut facilement aller à pied partout. Très propre. Un super séjour dans l'ensemble.

Points négatifs: Les toilettes se sont bouchées deux fois, mais le personnel a directement intervenu.

Points positifs: Très bien situé. La qualité était super. Le personnel était super et extrêmement serviable (sauf le portier). Je le recommande sans hésiter.

Points négatifs: Le portier était horrible. il n'ouvrait jamais la porte une fois pour nous. Je n'ai pas de problème à ouvrir les portes, mais c'est pourquoi il est préférable d'avoir trois portiers s'ils ne font rien. Détails mineurs.

Points positifs: Comfortable bed, spacious room

Points négatifs: Tub backed up Water did not stay hot for entire shower

Points positifs: Friendly staff, comfortable beds and clean rooms! Cool style too! Great location, my friend and I came down from Olympia WA to take our board exams at the fox tower so location was perfect!

Points négatifs: The restaurant menu was a little too fancy for my style and pocket book.

Points positifs: The rooms were clean and comfy. Service was fast and courteous. The restaurants were very nice.

Points négatifs: I didn't like paying $42.00 for valet. I think it should have been included for the price of the room.

Points positifs: Everything

Points positifs: Our welcome for my wife and I 20th wedding anniversary by staff and card $ treats in our room. The food we ordered from room service from the restaurant was really good. My wife and I will definitely stay here again and tell our friends about our experience at the Paramount hotel!

Points négatifs: I have no suggestions. I think your facility is very consistent in all aspects of insuring your guest have a pleasant experience while staying at your hotel.

Points positifs: The location is excellent . Lots of places to eat and shop all in walking distance . The hotel staff were extremely polite friendly and helpful. Rooms were super clean & spacious and spotless bathrooms with all amenities. Great stay

Points négatifs: 1 window faced a parking building . The coffee provided in the rooms wasn't great and the milk had a peculiar taste which made the coffee worse .

Points positifs: Great downtown location. The size of the bathtub in my room. Proximity to the Holiday Ale Festival.

Points positifs: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Points négatifs: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Points positifs: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Points négatifs: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Points positifs: Decor and locations

Points positifs: bien situé

Points négatifs: hotel viellissant

Points positifs: Le personnel est très gentil et serviable. Le lit était très confortable. Emplacement tranquille.

Points positifs: Petit hôtel charmant très bien situé et bon quartier. Pratique comme emplacement pour aller à pied dans de nombreux restaurants. Le restaurant de l'hôtel est magnifiqu, des serveurs agréables.

Points négatifs: La salle de bain est vraiment minuscule.

Points positifs: L'hôtel est à proximité de nombreux très bons restaurants et des spectacles. Le personnel était incroyable, et l'attention portée aux moindres détails et des touches créatives sont très appréciés.

Points négatifs: L'étagère au comptoir ou dans la salle de bain est assez ennuyeux, mais l'ambiance et les détails qui ont remporté !

Points positifs: Chambre propre, bien arrangée et bien situé

Points négatifs: Petite chambre, très cher le parking

Points positifs: Le ménage était parfait Réception le personnel a été excellent Excellent emplacement Hôtel° et -6°

Points négatifs: Le personnel de la réception était tous les voyages d'affaires, et vous traitent grossier Le lit king size chambre minuscule Il n'y avait pas assez salles-bars Le règlement n'avait jamais fait

Points positifs: La chambre était propre

Points négatifs: Le hall était beaucoup trop petite et trop bruyant

Points positifs: Service élégant et attentionné, bar frais, établissement de style de luxe

Points négatifs: Juste l'emplacement qui est un peu éloigné de la route, mais cela pourrait être considéré à la fois comme positif et négatif

Points positifs: Personnel d'Accueil très sympa et serviable.

Points négatifs: Tout s'est super bien passé.

Points positifs: Staff was friendly. I put a note in the booking that is was my husbands birthday and they upgraded us to a king Suite. Beautiful accommodation. If you are looking for something different for a special occasion definitely stay here!

Points négatifs: Cool little bar inside as well!!

Points positifs: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Points négatifs: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Points positifs: Great location and lots of character in the building.

Points négatifs: Beds weren't the most comfortable and rooms were a little outdated.

Points positifs: Location! And hotel decor.

Points négatifs: N/a

Points positifs: Location and the 19th hole next door.

Points positifs: Very nice and clean hotel.

Points négatifs: Could use a few updates since its such an old hotel.

Points positifs: It was close to the venue I was atrending

Points négatifs: It was higher priced so expected better No view fixtures were falling off curtain wouldn''t close all the way. Might as well have gotten a cheaper place

Points positifs: The location is good. A few minutes walk away from many restaurants. The staff were friendly.

Points négatifs: The size of the room was very small. It wasn't good value for money. Some of the things feel like they are really old. The head rest cushion was peeling off ( I didn't complain as it didn't bother me much). The restroom is ordinary. the knob to turn from tap to shower doesn't work well and it's a big hassle when you have soap on your hands..

Points positifs: Easy to find right by providence park stadium where I was going to watch a game

Points négatifs: Pricy for how small the room was and my view was of a roof looking across to other rooms and the curtains didn’t close all the way. The bathroom fixtures were loose and falling off. I could have gotten a cheap motel room and just used the train and saved money if I would have known.

Points négatifs: Owner

Points positifs: Decorating style

Points négatifs: Bathroom was very tiny and the tub looked old

Points positifs: Service, the staff was fantastic!

Points négatifs: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Points positifs: J'aime le personnel. Chaleureux.

Points négatifs: Travaux à 8 h du matin.

Points positifs: Grande chambre, belle télé, les lits très confortables, avec un bon personnel sympathique

Points négatifs: La salle de bain était un peu petite. Tous les repas et autres assortiments étaient trop chers. personnel de Ménage est entré sans s'annoncer. Les draps avaient des miettes à notre arrivée.

Points positifs: Personnel très attentif à nos demandes et très aimable ! Tout était super propre.

Points positifs: no breakfast. Check in was quick. No visual newspaper. Room very small but was called Deluxe queen. We wanted to cancel one of the nights due to new home in Woodburn but was not able to do that. Good location for going to the theatre for Mannheim Steamroller which was why we booked in July. We would not stay at the hotel again.

Points négatifs: Size of room for the price of the stay. No breakfast. No newspaper. We were told to use an app. Theatre was good walking distance from hotel. We don't drink alcohol and were not offered water instead of alcohol.

Points positifs: The library is incredible. I could live in that room. The staff were all efficient and very helpful. And the bed was very comfortable.

Points négatifs: The room was cold. Not just the temperature but the aesthetics. Perhaps it was supposed to be modern chic, but it came off as uninviting and a room I didn’t want to be in. We did turn the thermostat up but it took half the night to even begin to be comfortable.

Points positifs: Good location. Updated rooms.

Points négatifs: NOISE!

Points positifs: The location and room we got were really nice. We had an amazing view of downtown Portland.

Points négatifs: The heater appeared broken in our room and we had to request a space heater, which took > 1 hour and two phone calls to arrive. The bathroom door was a bit awkward.

Points positifs: Location was very close to everything in downtown. Wifi was really fast, which is a plus. Staff were all friendly and helpful.

Points négatifs: I wish the wifi network had a password to make it more secure. If you plan on working on your laptop, I recommend using a VPN

Points positifs: Location, location, location.

Points positifs: The location was great and the staff were excellent.

Points négatifs: My first night, I came in from a concert to discover the bedsheets were dirty. Not just slept-in, but filthy. The staff brought new sheets and took one night’s amenity fee off the bills but I was very disappointed, and I don’t think I would stay there again. Mistakes happen, but that’s a major error for housekeeping to make.

Points positifs: The staff was amazing and so helpful. Really made us feel comfortable.

Points négatifs: Honestly everything was great.

Points positifs: The staff was lovely and very helpful. The room was very comfortable and the location was excellent.

Points négatifs: Would have liked a packet of coffee or tea to go with the electric kettle.

Points positifs: Beautiful room! Welcoming front desk

Points négatifs: No

Points positifs: Location, room size, staff

Points négatifs: Not clean under furniture and in corners

Points positifs: Well equipped workout room, great location, love the room and bed.

Points négatifs: Parking is a little steep.

Points positifs: J'ai bien aimé le style du lobby de l'hôtel et des chambres.

Points négatifs: Taille réelle de la chambre toute petite et trop cher pour ce que c'est.

Points positifs: La chambre, l'hôtel, le personnel, le service, super

Points négatifs: papier hygiénique

Points positifs: The check in was great, the staff was amazing with our dog and very professional and informative - throughout the stay. The location was perfect and the hotel and room were both stylish and comfortable.

Points négatifs: The view from the room leaves a lot to be desired.

Points positifs: Friendly staff and cleanliness

Points négatifs: We were disappointed in how old and old fashioned the shower and bathroom decor and user friendly was for the star level and reputation of this hotel and compared to past Kimpton's we've stayed at.

Points positifs: Bed was comfy and they all loved my dog

Points négatifs: All the staff were super warm and inviting and helpful except the lady who checked us in.

Points négatifs: Needs fan in bathroom

Points positifs: Location was perfect and hot tub in the room definitely hit the spot after walking around the city and hiking in the park.

Points négatifs: No.

Points positifs: The attentive staff

Points négatifs: I kind of wanted a microwave. I had ordered room service from the lobby restaurant and didn't finish it in one sitting. I woke the next morning and wanted to heat it up.

Points positifs: La générosité du 5 à 6

Points positifs: Nice modern clean hotel with friendly staff in a great location.

Points négatifs: Room was a little small as they are in most city center areas, but fine for a couple.

Points positifs: The day time manager provided exceptional service, she was understanding and accommodating!

Points positifs: Location

Points négatifs: The staff was rude when I arrived. Put the incidental deposit on my credit card twice and I would have liked to know about the expensive parking charge that they had in advance.

Points positifs: Location was good

Points négatifs: It was very noisy! Also was not a 4.5 star hotel. Used the bar of soap in the shower, maid did not replace, just left the empty wrapper on the counter.

Points positifs: The room was well decorated

Points négatifs: Extremely thin walls, basically a cheaply constructed hotel w an interior decorator. You could hear the neighbors entire conversations. The room was unacceptably dirty: bloody sheets and toilet seat.