Hôtels à Downtown, Portland

Points positifs: café servi à 5h du matin ... parfait pour une lève-tôt. des cartes pour coureurs, c'était supers. boissons gratuites dans la salle de séjour ... relaxant!

Points positifs: La décoration originale et la gentillesse de son personnel.

Points négatifs: Tout était bien. Aucun reproche à faire.

Points positifs: We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!!

Points négatifs: $42 for overnight parking was silly overpriced.

Points négatifs: They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.

Points positifs: Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.).

Points négatifs: The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.

Points positifs: From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.

Points positifs: The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again.

Points négatifs: Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.

Points positifs: Le personnel était excellent. Très sympa et serviable

Points positifs: Bien situé Proche de tout

Points négatifs: Les murs étaient un peu fins ?

Points positifs: Le restaurant était excellent. La chambre était propre et confortable.

Points positifs: Les lits étaient très confortables. Le personnel était très attentionné. On peut facilement aller à pied partout. Très propre. Un super séjour dans l'ensemble.

Points négatifs: Les toilettes se sont bouchées deux fois, mais le personnel a directement intervenu.

Points positifs: Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere

Points positifs: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Points négatifs: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Points positifs: View, cleanliness, roominess, service

Points négatifs: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Points positifs: Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend.

Points négatifs: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Points positifs: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Points positifs: Dans l'ensemble, le service était très bon. Un bel hôtel. Il est bien situé. Kelsey était extrêmement chaleureuse et serviable à la réception. On reviendra sans aucun doute dans cet hôtel sans hésiter.

Points positifs: La vue était magnifique. Très bon personnel.

Points positifs: Ils nous ont apporté un petit réfrigérateur sur demande. Il y avait beaucoup de prises pour recharger. Beau secteur, près du parc sur le bord de l'eau et plus calme d'autres endroit au centre.

Points positifs: Il est très bien situé, les équipements sont fantastiques et le personnel exceptionnel !

Points négatifs: Le lit était un peu trop dur mais malgré cela j'ai eu une bonne nuit de repos.

Points positifs: The location on the water front is potentially nice.

Points négatifs: (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise

Points positifs: very walkable, close to theater and parks, walk to the river,

Points négatifs: I like a firmer bed but no one else in the party had bed issues

Points positifs: Il est situé à proximité de tout.

Points négatifs: Ils vous font payer pour le wi-fi, pourquoi !?!?!?!

Points négatifs: Absence de bon choix de plats au restaurant grill

Points positifs: J'ai passé un bon séjour.

Points négatifs: Rien !

Points positifs: Le petit déjeuner et la piscine

Points négatifs: Je n'ai pas aimé le prix

Points positifs: I love the location, the staff, the old world charm, how accommodating everyone is.

Points négatifs: I'm not sure I love the new modern furniture in the lobby area.

Points positifs: Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.

Points positifs: The hotel is nice and in a good location

Points négatifs: I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.

Points positifs: The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.

Points positifs: Clean good complimentary breakfast and drinks

Points négatifs: Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay

Points positifs: Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help.

Points négatifs: Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.

Points positifs: Loved the pool and hot tub. Also enjoyed the food.

Points négatifs: My room wasn't totally clean and I didn't like the dirty dishes that were always in the hall.

Points positifs: Room was great, after changing rooms. Initial room not as described and had to show desk clerk reservation copy from email on phone. Res promised room with a view on top floor. Given previous floor level with view of parking garage. Said were given last available room with view. Had a great view of the city looking towards the river. Breakfast was great! Although the "cooked to order" ad description should of said "buffet" with optional "made to order" omelette. I did, and it was good.

Points négatifs: Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.

Points positifs: Location was great. Parking Garage right across the street. The staff is the best in all departments. Room Service is outstanding and the Food delivered perfect.

Points négatifs: The beds were too hard and I woke up with a back ache both mornings. There is only one door between adjoining rooms and you can hear every thing that is said. Which also made us whisper. High school choir were in town and ran up and down hall way knocking on doors . Possibly they could place kids on one floor or wing as not to disturb your other customers.

Points positifs: J'aime tout dans cet hôtel, en particulier le bain-douche et le lit confortable.

Points négatifs: C'était un peu bruyant, surtout les le matin.