Hilton Providence

Points positifs : The location was perfect for the seminar we were taking

Points négatifs : the price was very high for what we received.

Points positifs : People were generally friendly, but a lack of either flexibility or authority with the front level staff was mildly upsetting.

Points négatifs : I booked two nights separately online. (I decided to add a night to the stay in advance of going). When I got to the hotel I mentioned this and they said it wouldn't be an issue. Just to check back in the next day. When I went to check back in at 8 AM, it was an issue. They wanted to move me because someone had already checked in online for my room? I had to spend half an hour and speak with 3 people to get it resolved. The woman at the front desk originally told me there was nothing they could do. It would have been nice if she had offered to check with someone rather than me having to ask to speak with a manager.

Points positifs : Staff were helpful

Points négatifs : Bathroom was very small and needed some renovation. Room was dark and could have used better lighting.

In heart of city .

Points positifs : Perfect location for show @ DD Center, & walking distance to plenty of sights/restaraunts/bars/shopping.

Points négatifs : Daily parking rate of $25. Walked everywhere, so didn't use car for two days.

Points positifs : L'hôtel est parfaitement bien situé pour les séminaires

Points négatifs : Le prix était très élevé pour ce que nous avons reçu.