Hôtels à Ras Al Khaimah

Points positifs: The place was very nice also the view was amazing

Points négatifs: Nothing much but we ask for the room service for something it come late to us

Points positifs: Big rooms, very good food

Points négatifs: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Points positifs: The pool view

Points négatifs: They always late for my orders... i get my bags After 35 minutes after check in !!

Points positifs: Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom.

Points négatifs: Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.

Points positifs: Friendly staff, nice crowd, salt water pool

Points négatifs: Poor breakfast buffet. No free internet

Points positifs: La vue de la piscine

Points négatifs: Ils livraient toujours mes commandes en retard ... j'ai eu mes bagages 35 minutes après notre arrivée !

Points positifs: Magnifique en bord de mer avec piscine très belle région et il y a beaucoup de transats. Bons restaurants, surtout le brésilien. Coquette chambre, avec des lits confortables et une belle salle de bains.

Points négatifs: Le petit déjeuner n'était pas aussi bien que ce a quoi je m'attendais d'un resort comme cela. Départ était un peu lent.

Points positifs: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Points négatifs: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Points positifs: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Points négatifs: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Points négatifs: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers

Points négatifs: Piscine température réglable ! Il faisait très chaud. Nous nous en sommes plaints et on nous a dit qu'ils répareront cet endroit ! Mais la prochaine fois elle a même. Ils ont refusé de mettre la qualité tels qu'un rafraichisseur

Points positifs: Good selection of facilities.

Points négatifs: No extention to check out time which was problematic.

Points positifs: les equipements spa fitness piscines sont excellents

Points positifs: the green areas

Points positifs: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Points positifs: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Points positifs: the room view..

Points négatifs: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Points positifs: L'aimabilite du personnel

Points négatifs: Dégradation des équipements et inconfort

Points positifs: trop de travaux des 2 cotes de l'hotel camion la plage et surtout le sable est tres sale .dommage

Points négatifs: hotel parfait chambre et nouuriture parfaits

Points positifs: détente, plage, compétence et amabilité du personnel, qualité de la cuisine

Points négatifs: - les travaux sur la plage et le bruit du bar "le Sirrocco" qui nous a obligés à demander un changement de chambre le lendemain de notre arrivée, ce qui est toujours très désagréable, ainsi que le fait qu'il n'avait pas été tenu compte de notre souhait d'avoir une chambre absolument non fumeur

Points positifs: Parfait tout point de vue.surtout rapport qualite/prix.amabilite sourire partout.

Points négatifs: Nous plait a 100 pour 100.

Points négatifs: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.