Avis des utilisateurs
Note globale
7,0
Bien
Basé sur 176 avis
Embarquement
7,2
Confort
7,0
Équipage
7,9
Divertissement
6,3
Repas
6,8
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Trouvez des vols pas chers avec Sichuan Airlines
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Infos Sichuan Airlines
| Code IATA | 3U |
|---|---|
| Itinéraires | 780 |
| Itinéraire le plus populaire | Pékin-Capitale à Chengdu |
| Aéroports desservis | 104 |
| Aéroport le plus populaire | Chengdu |
Commentaires récents
Avis des clients
22
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14
5
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7,3
Points positifs : Economy seats were actually pretty comfortable and the staff was very attentive.
Points négatifs : The vegetarian food was basically unsalted, watery rice and fruit. By the third round of it (long flight w/ 2 dinners and 1 breakfast) I just didn’t eat it. The entertainment also advertises movies and shows that they don’t have. Small selection that could be better.
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3,6
Points positifs : I liked getting to my destination safely.
Points négatifs : The boarding process was chaos and when we finally boarded, the seats were extremely uncomfortable. There also wasn’t any choice of entertainment and the movie that was playing had no way to have audio (no headphone jacks to plug into)
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8,0
Points positifs : Flight seat
Points négatifs : Food service
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3,5
Points négatifs : The flight was delayed for hours, ridiculous. Do better. No excuses.
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3,6
Points positifs : cabin crew continued to smile despite conditions
Points négatifs : the stewardess were filling themoses if hot water instead if pre flight duties. even after pushing away from gate i could see 8 passengers with trays down making soup with boiling water, brought by stewardess, and additional ones eating hot soup.
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4,3
Points positifs : Not much, but the crew were friendly
Points négatifs : The airline was late in take off for some unknown reason (nothing to do with weather). Flight too be late and we missed out connecting flight.They demanded we purchase a new ticket for the next leg of the flight. Furthermore, then they cancelled the rest of the return flight. Terrible Airline
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6,0
Points négatifs : on august 14，i got an email tell me my airline is china eastern airline. i have waited for chech -in in china eastern airline for 30minutes,the china eastern told me my airline is not china eastern .maybe hainan airline i walked to hainan airline ,it told me it is not their airline.....
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2,0
Points positifs : NA
Points négatifs : The hyphen in first name separated name into first and middle. We canceled flight because airline wanted to charge for correcting the name that their system won’t take.
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7,0
Points négatifs : Was a decent and modest flight.
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9,3
Points positifs : New plane. And now online check-in is now available
Points négatifs : Looks like they missed a snack in between.
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10,0
Points positifs : new airplane
Points négatifs : wish they had online check-in service in Los Angeles.
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9,0
Points positifs : The crew was very frindly. Tha craft is very clean
Points négatifs : Food for non-Chinese passengers
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6,3
Points positifs : Crew was very friendly
Points négatifs : Food was not great
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3,6
Points négatifs : No AC in aircraft during taxi boarding. We were taxi for 30 min. Extremely warm. Entertainment systems did not work. Flight attendants did not appear friendly or polite.
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7,3
Points positifs : people very nice
Points négatifs : food can hv been better
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6,6
Points négatifs : Food, entertainment, not boarding in the middle of the tarmac, seat quality, no entertainment options.
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7,3
Points positifs : Crew is so polite!
Points négatifs : No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).
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9,0
Points positifs : The crew and the food.
Points négatifs : On time
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4,6
Points positifs : The crew was good. The flight was quick and direct.
Points négatifs : So they had a very quick food service then because of turbulence they closed the bathrooms and made everyone stay in their seats. I have 3 little kids and a wife with a small bladder. Over the course of 4 hours they need to use the bathroom sometime. My kids were literally crying because they had...
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6,6
Points positifs : The staff in yangon were extremely helpful and understood my situation. However they were unable to do anything to rectify the issue.
Points négatifs : The time between arrival and departure for the connection flight was too short. Flight was missed. I will make an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. Still nothing could be done.
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2,0
Points négatifs : The time between arrival and departure for the connection flight was too short. Flight was missed. Will be making an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. The sichuan airlines help desk just ignored me when i approached them with the missed flight document (in chinese) .Terrible! I had to book a hotel and another flight out of my own pocket for the airlines mistake.
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8,0
love the direct flight
Points positifs : The direct flight is great! Especially traveling with kids.
Points négatifs : The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that.
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10,0
Points négatifs : I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer
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9,3
Good flight but a bit cold
Points positifs : Good cabin staff.
Points négatifs : A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.
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9,0
Points négatifs : Very friendly crew members.
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10,0
Points positifs : The flight was smooth and the service personnel was nice and professional.
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6,0
An okay airline
Points positifs : The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.
Points négatifs : The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.
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5,6
Points positifs : Good price and had entertainment and meals that were tasty.
Points négatifs : Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.
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3,6
Points négatifs : The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu
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8,3
Points positifs : gate staff very helpful in assigning seats. flight smooth and flight staff competent. Choice of 3 meals in economy. Nonstop flight to our destination a plus.
Points négatifs : Cannot select seat prior to flight.
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8,8
Points positifs : Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.
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8,0
Points positifs : Plane departed on time. There was food service and 2 beverage services.
Points négatifs : long wait to get to our destination gate.
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7,6
Food
Points positifs : Crew is nice and always ready for helping.
Points négatifs : Food was terrible and not fresh
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3,6
Points négatifs : Delayed. Bad food. No entertainment.
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8,0
Points positifs : Food was excellent. Crew was helpful and friendly.
Points négatifs : Plane seats were small -- but as expected to be honest with you.
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7,2
Good crew, old plane
Points positifs : The crew were super. They were friendly, efficient, and well-dressed. Boarding was orderly. Food service too. The movies were mostly visual jokes and high drama which was perfect since it was a shared screen and not in everyone's language.
Points négatifs : The plane was a bit old and the seats too close together. But it was clean and tidy.
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4,6
Points négatifs : It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.
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5,3
Points négatifs : My bags never arrived and haven't been found to date
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7,3
Points négatifs : Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.
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7,3
Points négatifs : The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.
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8,6
LAX to NRT.
Points positifs : The flight attendants were really nice and the food was surprisingly good!
Points négatifs : The time frame. My flight was supposed to leave at 11:50pm. We left at almost 2am. In which case made me late to a layover I had in China which made me miss my last flight to Japan. BUT, luckily, a woman that worked for the airline in China was able to put me on an air China flight to japan, which again in very grateful for!!!!
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2,6
Points positifs : Nothing. Absolutely nothing, it was completely horrible!!!
Points négatifs : Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of.
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8,0
Points négatifs : We had to get off the plane in Jinan to go through customs and get back on rather than going straight to Chengdu. In Chengdu we had to claim our checked bags and check in again before boarding to Taipei.
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10,0
Great flight
Points positifs : The flight attendants were awesome and the food was good.
Points négatifs : All was good
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10,0
Great flight
Points positifs : The flight attendants were very nice.
Points négatifs : The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.
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8,0
Basic flight from Chengdu to Taiipei
Points positifs : Sichuan is a good basic airline. No frills but they get the job done. Our flight was on time and the staff very professional
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8,0
Sichuan flight from Taipei to Chengdu
Points positifs : Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?
Points négatifs : No way to check in on line.
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6,0
Points positifs : Great air crew
Points négatifs : Cramped seating. Poor cabin air flow
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6,6
Points négatifs : When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.
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8,0
Don't fly thru Lhasa
Points positifs : Initial ticketing and boarding was easy. A bit of a fiasco in Lhasa.
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6,0
Don't fly through Lhasa!
Points positifs : Flight over Himalayas was breath-taking!
Points négatifs : Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.
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10,0
First time on Sichuan Airlines
Points positifs : Great experience. Prompt service and polite staff all around. Nicest flight in China so far.
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5,0
Sichuan Airlines = Surprise Layovers
Points négatifs : Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.
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2,0
Points négatifs : Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.
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2,0
Points négatifs : Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.
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3,3
Delayed SIX hours
Points négatifs : The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.
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5,6
Points négatifs : no vip room
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10,0
excellent crew and service
Points positifs : timeliness of boarding polite and helpful crew
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2,8
Poor Time keeping
Points négatifs : Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.
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3,3
Never again
Points positifs : The flight attendants were nice
Points négatifs : Organization is poor, food is aweful, seats are bad
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Statut du vol
Itinéraires proposés par Sichuan Airlines
Aéroports populaires desservis par Sichuan Airlines
- Aéroport Chengdu (CTU)
- Aéroport Chongqing (CKG)
- Aéroport Kunming (Wujlaba) (KMG)
- Aéroport Xi An Xian Xianyang (XIY)
- Aéroport Harbin (HRB)
- Aéroport Hangzhou (HGH)
- Aéroport Pékin-Capitale (PEK)
- Aéroport Xichang (XIC)
- Aéroport Jinan (TNA)
- Aéroport Lhassa (LXA)
- Aéroport Tianjin (TSN)
- Aéroport Sanya Phoenix Intl (SYX)
- Aéroport Ürümqi (URC)
- Aéroport Nanjing Lukou Intl (NKG)
- Aéroport Changzhou (CZX)
Coordonnées de Sichuan Airlines
- 3U Code IATA
- +86 28 8539 3949 Appeler
- scal.com.cn Consulter
Présentation de Sichuan Airlines
Sichuan Airlines est une compagnie aérienne chinoise. Basée à Chengdu, capitale du Sichuan au centre-ouest de la Chine, cette société a été fondée en 1986. Son premier vol date de 1988.
La compagnie dessert une centaine de destinations, essentiellement sur le territoire chinois et dans d’autres pays d’Asie. Elle propose également quelques vols vers l’Europe, l’Océanie et l’Amérique du Nord. Ses principales plateformes de correspondance sont situées dans les aéroports internationaux de Chengdu-Shuangliu, Kunming-Changshui et Jiangbei-Chongqing. Sichuan Airlines partage aussi des codes (codeshare) avec d’autres compagnies internationales.
La compagnie aérienne du Sichuan propose deux choix de classe de service : une classe économique et une classe affaires. Outre un accès à un VIP lounge dans les aéroports, la classe affaires permet de se reposer plus facilement grâce à de grands sièges confortables. Dans cette configuration, vous pouvez bénéficier de repas de qualité supérieure et d’une cloison pour vous assurer davantage d’intimité qu’en classe économique. Un écran de divertissement individuel est également disponible afin de passer le temps.
La flotte de Sichuan Airlines est presque exclusivement composée d’avions du constructeur français Airbus (A319, A320, A321, A330 et même des A350). Elle dispose par ailleurs de quelques appareils C919 du constructeur chinois Comac. En plus d’avions Airbus, les filiales de la compagnie aérienne du Sichuan (Chengdu Airlines, Hebei Airlines et Shenzhen Donghai Airlines) exploitent des appareils de l’américain Boeing.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.