Avis des utilisateurs
Note globale
7,6
Bien
Basé sur 459 avis
Embarquement
8,0
Confort
7,6
Équipage
8,2
Divertissement
6,9
Repas
7,4
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Trouvez des vols pas chers avec SilkAir
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Économique
Infos SilkAir
| Code IATA | MI |
|---|---|
| Itinéraires | 28 |
| Itinéraire le plus populaire | Shenzhen à Singapour Changi |
| Aéroports desservis | 14 |
| Aéroport le plus populaire | Singapour Changi |
Commentaires récents
Avis des clients
46
31
34
21
6
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8,6
Points positifs : Crew was amazing
Points négatifs : Better cushion for seats
avis de
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7,2
Points positifs : Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers
Points négatifs : The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.
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10,0
Points positifs : Aircraft food crew
Points négatifs : We can use amenity kit in an ultra long haul flight
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6,0
Points négatifs : Misleading. Didn't accept my frequent flyer Star alliance status.
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10,0
Points positifs : Excellent airlines, clean and comfortable. Excellent staff and service.
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3,6
Points positifs : Nothing
Points négatifs : Long delay and more delay in boarding
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8,6
Points positifs : The food was good and the crew was nice
Points négatifs : I can’t think of anything!
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2,6
Points positifs : Nothing
Points négatifs : Scoot is one of the worst airlines I have travelled.
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9,6
Points positifs : Crew was great and seat and availability of baby bassinet was so helpful.
Points négatifs : There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits.
avis de
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6,4
Points négatifs : Planes are old and worn. Design is outdated with cramped seating and aisles.
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4,6
Points négatifs : No selection in food. Seats not very comfortable. Old plane,
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8,0
Points négatifs : Flat beds in business class
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8,0
Points positifs : Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Points négatifs : Major issue involving booking return flight overall.
avis de
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4,6
Points négatifs : You could stand a fork up in scrambled egg. Could have built a house with it.
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6,3
Points négatifs : Food should improve. Just rice and lentils. Bread had no butter.
avis de
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5,6
Points positifs : Entertainment
Points négatifs : Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
avis de
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9,5
Points positifs : The flight was efficient and clean
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10,0
Points positifs : Everything is good
Points négatifs : Some plane doesn’t have inflight entertainment
avis de
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3,3
Points négatifs : Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
avis de
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7,2
Points négatifs : Seats were a little uncomfortable.
avis de
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8,6
Points négatifs : Singapore Airlines the best.
avis de
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6,3
Points positifs : Silk Air Crew is rude and does not like to help passengers.
Points négatifs : Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
avis de
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3,3
Points positifs : Nothing at all.
Points négatifs : Everything
avis de
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2,3
Points positifs : Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
Points négatifs : Better seat, better food. Little bit spacey toilet.
avis de
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10,0
Points positifs : Crew was awesome
avis de
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7,6
Points positifs : Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Points négatifs : Coffee creamer could be better. Should offer earphones.
avis de
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4,0
Points négatifs : Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
avis de
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10,0
Points positifs : free tour
avis de
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7,0
Points positifs : Yes&Yes
Points négatifs : Entertainment
avis de
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7,2
Points positifs : Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Points négatifs : The flat bed could be straight rather than to sleep in a angle
avis de
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3,3
Points positifs : Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.
Points négatifs : Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.
avis de
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2,0
Overcharged $170 on my credit card
Points positifs : The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Points négatifs : That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
avis de
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3,3
Flight better because it was the last one
Points positifs : What's the point
Points négatifs : You get the idea
avis de
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10,0
Koh Sumai to Singapore flight
Points positifs : Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Points négatifs : I had issues with the WiFi
avis de
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5,6
Points positifs : Crew were nice
Points négatifs : No in-flight entertainment.
avis de
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9,0
Points positifs : Food was excellent.
Points négatifs : The giving out of food should be to all and not just kids first
avis de
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10,0
Good flight.
Points positifs : Smooth short flight. Good service.
avis de
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3,3
Points positifs : Very old aircraft rattled through the whole time
Points négatifs : There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
avis de
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8,6
Points positifs : Comfortable journey
Points négatifs : No entertainment system
avis de
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6,0
Points positifs : The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.
Points négatifs : Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.
avis de
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5,6
Points négatifs : At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
avis de
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8,3
Darwin to Singapore 16/11/2018
Points positifs : Space to move around within the seating as it wasn’t a full flight
Points négatifs : All good
avis de
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2,0
Worst travel in my life
Points positifs : Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...
avis de
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4,3
Delayed Again!
Points positifs : Flight was delayed.by 30 minutes
Points négatifs : This is our third flight with SilkAir which was delayed
avis de
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10,0
Points négatifs : No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
avis de
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6,0
Points positifs : Silk/Singapore Airlines food is always good
Points négatifs : Boarding took ages and then sat on the tarmac for an eternity before take off
avis de
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5,3
Customer Service
Points positifs : The food
Points négatifs : Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it
avis de
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10,0
Exellent
Points positifs : All of them
Points négatifs : No one
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8,3
food was horrible
Points positifs : comfort. clean.
Points négatifs : refreshment.
avis de
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9,3
Good regional flight to Ko Samui
Points positifs : Food and service was good. SilkAir is always our first choice in the region
Points négatifs : It would be good if seats had somewhere to hang a tablet
avis de
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7,6
Points positifs : Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section
Points négatifs : 45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment.
avis de
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8,0
Points négatifs : not many snack options
avis de
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8,0
Na
Points positifs : Na
Points négatifs : Na
avis de
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4,0
Points négatifs : they broke both my suit cases and have not paid for them I will never fly with them again never never
avis de
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6,3
Points positifs : Efficient and polite crew
Points négatifs : No power outlets on the plane.
avis de
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5,0
Points négatifs : Short flight so we were descending when meals were served. Again no power outlets on the plane.
avis de
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10,0
Great services.
Points positifs : Good services from crew.
Points négatifs : Nil
avis de
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7,0
Points positifs : Good crew
Points négatifs : No individual entertainment like behind the seat TV.
avis de
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2,6
Points négatifs : 1 heure de retard sans explication
avis de
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10,0
Great experience
Points positifs : Everything was so flawless.
avis de
Statut du vol
Itinéraires proposés par SilkAir
Aéroports populaires desservis par SilkAir
- Aéroport Singapour Changi (SIN)
- Aéroport Medan Aéroport Intl de Kualanamu (KNO)
- Aéroport Aéroport Intl de Mactan-Cebu (CEB)
- Aéroport Shenzhen (SZX)
- Aéroport Chengdu (CTU)
- Aéroport Surabaya Intl (SUB)
- Aéroport Aéroport Intl de Denpasar (DPS)
- Aéroport Cairns (CNS)
- Aéroport Davao Aéroport international Francisco Bangoy (DVO)
- Aéroport Xiamen Gaoqi Intl (XMN)
- Aéroport Bandung Aéroport Intl Husein Sastranegara (BDO)
- Aéroport Katmandou Tribhuvan Intl Airport (KTM)
- Aéroport Darwin (DRW)
- Aéroport Aéroport international de Kuala Lumpur (KUL)
Coordonnées de SilkAir
- MI Code IATA
- +65 6223 8888 Appeler
- singaporeair.com Consulter
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