Avis des clients
Note globale
7,6
Bien
Basé sur 408 avis
Note générale
7,8
Embarquement
8,0
Confort
7,6
Équipage
8,2
Divertissements
6,8
Restauration
7,4
Passer directement au contenu principal
Infos SilkAir
| Code IATA | MI |
|---|---|
| Itinéraires | 94 |
| Itinéraire le plus populaire | Aéroport international de Kuala Lumpur à Singapour Changi |
| Aéroports desservis | 47 |
| Aéroport le plus populaire | Singapour Changi |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Points positifs : Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Points négatifs : Major issue involving booking return flight overall.
avis de
-
4,6
Points négatifs : You could stand a fork up in scrambled egg. Could have built a house with it.
avis de
-
6,3
Points négatifs : Food should improve. Just rice and lentils. Bread had no butter.
avis de
-
5,6
Points positifs : Entertainment
Points négatifs : Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
avis de
-
9,5
Points positifs : The flight was efficient and clean
avis de
-
10,0
Points positifs : Everything is good
Points négatifs : Some plane doesn’t have inflight entertainment
avis de
-
3,3
Points négatifs : Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
avis de
-
7,2
Points négatifs : Seats were a little uncomfortable.
avis de
-
8,6
Points négatifs : Singapore Airlines the best.
avis de
-
6,3
Points positifs : Silk Air Crew is rude and does not like to help passengers.
Points négatifs : Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
avis de
-
3,3
Points positifs : Nothing at all.
Points négatifs : Everything
avis de
-
2,3
Points positifs : Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
Points négatifs : Better seat, better food. Little bit spacey toilet.
avis de
-
10,0
Points positifs : Crew was awesome
avis de
-
7,6
Points positifs : Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Points négatifs : Coffee creamer could be better. Should offer earphones.
avis de
-
4,0
Points négatifs : Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
avis de
-
10,0
Points positifs : free tour
avis de
-
7,0
Points positifs : Yes&Yes
Points négatifs : Entertainment
avis de
-
7,2
Points positifs : Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Points négatifs : The flat bed could be straight rather than to sleep in a angle
avis de
-
3,3
Points positifs : Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.
Points négatifs : Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.
avis de
-
2,0
Overcharged $170 on my credit card
Points positifs : The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Points négatifs : That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
avis de
-
3,3
Flight better because it was the last one
Points positifs : What's the point
Points négatifs : You get the idea
avis de
-
10,0
Koh Sumai to Singapore flight
Points positifs : Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Points négatifs : I had issues with the WiFi
avis de
-
5,6
Points positifs : Crew were nice
Points négatifs : No in-flight entertainment.
avis de
-
9,0
Points positifs : Food was excellent.
Points négatifs : The giving out of food should be to all and not just kids first
avis de
-
10,0
Good flight.
Points positifs : Smooth short flight. Good service.
avis de
-
3,3
Points positifs : Very old aircraft rattled through the whole time
Points négatifs : There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
avis de
-
8,6
Points positifs : Comfortable journey
Points négatifs : No entertainment system
avis de
-
6,0
Points positifs : The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.
Points négatifs : Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.
avis de
-
5,6
Points négatifs : At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
avis de
-
8,3
Darwin to Singapore 16/11/2018
Points positifs : Space to move around within the seating as it wasn’t a full flight
Points négatifs : All good
avis de
-
2,0
Worst travel in my life
Points positifs : Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...
avis de
-
4,3
Delayed Again!
Points positifs : Flight was delayed.by 30 minutes
Points négatifs : This is our third flight with SilkAir which was delayed
avis de
-
10,0
Points négatifs : No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
avis de
-
6,0
Points positifs : Silk/Singapore Airlines food is always good
Points négatifs : Boarding took ages and then sat on the tarmac for an eternity before take off
avis de
-
5,3
Customer Service
Points positifs : The food
Points négatifs : Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it
avis de
-
10,0
Exellent
Points positifs : All of them
Points négatifs : No one
avis de
-
8,3
food was horrible
Points positifs : comfort. clean.
Points négatifs : refreshment.
avis de
-
9,3
Good regional flight to Ko Samui
Points positifs : Food and service was good. SilkAir is always our first choice in the region
Points négatifs : It would be good if seats had somewhere to hang a tablet
avis de
-
7,6
Points positifs : Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section
Points négatifs : 45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment.
avis de
-
8,0
Points négatifs : not many snack options
avis de
-
8,0
Na
Points positifs : Na
Points négatifs : Na
avis de
-
4,0
Points négatifs : they broke both my suit cases and have not paid for them I will never fly with them again never never
avis de
-
6,3
Points positifs : Efficient and polite crew
Points négatifs : No power outlets on the plane.
avis de
-
5,0
Points négatifs : Short flight so we were descending when meals were served. Again no power outlets on the plane.
avis de
-
10,0
Great services.
Points positifs : Good services from crew.
Points négatifs : Nil
avis de
-
7,0
Points positifs : Good crew
Points négatifs : No individual entertainment like behind the seat TV.
avis de
-
2,6
Points négatifs : 1 heure de retard sans explication
avis de
-
10,0
Great experience
Points positifs : Everything was so flawless.
avis de
-
5,6
Points négatifs : Food
avis de
-
9,0
Good but could use power on all planes
Points négatifs : Please add power outlets to all planes
avis de
-
10,0
Points positifs : He service was good
avis de
-
6,0
Good all around
Points positifs : Staff were efficient and boarding was quick
Points négatifs : Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight
avis de
-
6,0
Points négatifs : Plane outdated and small not very comfortable.
avis de
-
3,6
Points positifs : We were travelling with twins and the crew was very helpful.
avis de
-
7,0
Short transit time
Points négatifs : Short transit time.
avis de
-
0,0
Points négatifs : Because the flight from IAD to London was cancelled, I never made it to this flight.
avis de
-
8,0
Room for improvement
Points positifs : Good leg room,
Points négatifs : Breakfast served is not good. no USB charging port.
avis de
-
4,0
Points négatifs : when fly is cancel, your on your own.
avis de
-
5,3
Not so great flight
Points positifs : Well I get United miles
Points négatifs : Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.
avis de
-
2,6
Unsatisfactory flight, food, seats for business class
Points positifs : Nothing, steward and stewardess were nice
Points négatifs : Food, seating, aircraft
avis de
-
9,5
Points positifs : The flight was efficient and clean
avis de
-
10,0
Points positifs : Everything is good
Points négatifs : Some plane doesn’t have inflight entertainment
avis de
-
8,6
Points négatifs : Singapore Airlines the best.
avis de
-
10,0
Points positifs : Crew was awesome
avis de
-
10,0
Points positifs : free tour
avis de
-
10,0
Koh Sumai to Singapore flight
Points positifs : Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Points négatifs : I had issues with the WiFi
avis de
-
9,0
Points positifs : Food was excellent.
Points négatifs : The giving out of food should be to all and not just kids first
avis de
-
10,0
Good flight.
Points positifs : Smooth short flight. Good service.
avis de
-
8,6
Points positifs : Comfortable journey
Points négatifs : No entertainment system
avis de
-
10,0
Points négatifs : No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
avis de
-
10,0
Exellent
Points positifs : All of them
Points négatifs : No one
avis de
-
9,3
Good regional flight to Ko Samui
Points positifs : Food and service was good. SilkAir is always our first choice in the region
Points négatifs : It would be good if seats had somewhere to hang a tablet
avis de
-
10,0
Great services.
Points positifs : Good services from crew.
Points négatifs : Nil
avis de
-
10,0
Great experience
Points positifs : Everything was so flawless.
avis de
-
9,0
Good but could use power on all planes
Points négatifs : Please add power outlets to all planes
avis de
-
10,0
Points positifs : He service was good
avis de
-
8,0
Points positifs : Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Points négatifs : Major issue involving booking return flight overall.
avis de
-
7,2
Points négatifs : Seats were a little uncomfortable.
avis de
-
7,6
Points positifs : Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Points négatifs : Coffee creamer could be better. Should offer earphones.
avis de
-
7,0
Points positifs : Yes&Yes
Points négatifs : Entertainment
avis de
-
7,2
Points positifs : Crew great but some don’t realize didn’t give enough time to clear the plates Seems to be in a hurry
Points négatifs : The flat bed could be straight rather than to sleep in a angle
avis de
-
8,3
Darwin to Singapore 16/11/2018
Points positifs : Space to move around within the seating as it wasn’t a full flight
Points négatifs : All good
avis de
-
8,3
food was horrible
Points positifs : comfort. clean.
Points négatifs : refreshment.
avis de
-
7,6
Points positifs : Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section
Points négatifs : 45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment.
avis de
-
8,0
Points négatifs : not many snack options
avis de
-
8,0
Na
Points positifs : Na
Points négatifs : Na
avis de
-
7,0
Points positifs : Good crew
Points négatifs : No individual entertainment like behind the seat TV.
avis de
-
7,0
Short transit time
Points négatifs : Short transit time.
avis de
-
8,0
Room for improvement
Points positifs : Good leg room,
Points négatifs : Breakfast served is not good. no USB charging port.
avis de
-
4,6
Points négatifs : You could stand a fork up in scrambled egg. Could have built a house with it.
avis de
-
6,3
Points négatifs : Food should improve. Just rice and lentils. Bread had no butter.
avis de
-
5,6
Points positifs : Entertainment
Points négatifs : Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.
avis de
-
3,3
Points négatifs : Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17
avis de
-
6,3
Points positifs : Silk Air Crew is rude and does not like to help passengers.
Points négatifs : Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
avis de
-
3,3
Points positifs : Nothing at all.
Points négatifs : Everything
avis de
-
2,3
Points positifs : Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.
Points négatifs : Better seat, better food. Little bit spacey toilet.
avis de
-
4,0
Points négatifs : Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
avis de
-
3,3
Points positifs : Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.
Points négatifs : Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.
avis de
-
2,0
Overcharged $170 on my credit card
Points positifs : The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Points négatifs : That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
avis de
-
3,3
Flight better because it was the last one
Points positifs : What's the point
Points négatifs : You get the idea
avis de
-
5,6
Points positifs : Crew were nice
Points négatifs : No in-flight entertainment.
avis de
-
3,3
Points positifs : Very old aircraft rattled through the whole time
Points négatifs : There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
avis de
-
6,0
Points positifs : The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.
Points négatifs : Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.
avis de
-
5,6
Points négatifs : At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
avis de
-
2,0
Worst travel in my life
Points positifs : Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...
avis de
-
4,3
Delayed Again!
Points positifs : Flight was delayed.by 30 minutes
Points négatifs : This is our third flight with SilkAir which was delayed
avis de
-
6,0
Points positifs : Silk/Singapore Airlines food is always good
Points négatifs : Boarding took ages and then sat on the tarmac for an eternity before take off
avis de
-
5,3
Customer Service
Points positifs : The food
Points négatifs : Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it
avis de
-
4,0
Points négatifs : they broke both my suit cases and have not paid for them I will never fly with them again never never
avis de
-
6,3
Points positifs : Efficient and polite crew
Points négatifs : No power outlets on the plane.
avis de
-
5,0
Points négatifs : Short flight so we were descending when meals were served. Again no power outlets on the plane.
avis de
-
2,6
Points négatifs : 1 heure de retard sans explication
avis de
-
5,6
Points négatifs : Food
avis de
-
6,0
Good all around
Points positifs : Staff were efficient and boarding was quick
Points négatifs : Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight
avis de
-
6,0
Points négatifs : Plane outdated and small not very comfortable.
avis de
-
3,6
Points positifs : We were travelling with twins and the crew was very helpful.
avis de
-
0,0
Points négatifs : Because the flight from IAD to London was cancelled, I never made it to this flight.
avis de
-
4,0
Points négatifs : when fly is cancel, your on your own.
avis de
-
5,3
Not so great flight
Points positifs : Well I get United miles
Points négatifs : Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.
avis de
-
2,6
Unsatisfactory flight, food, seats for business class
Points positifs : Nothing, steward and stewardess were nice
Points négatifs : Food, seating, aircraft
avis de
Suivi des vols
Itinéraires proposés par SilkAir
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
632
Singapour
SIN
Da Nang
DAD
226
Singapour
SIN
Surabaya
SUB
774
Singapour
SIN
Ko Samui
USM
225
Surabaya
SUB
Singapour
SIN
320
Singapour
SIN
Kuala Lumpur
KUL
876
Singapour
SIN
Pusan
PUS
814
Cairns
CNS
Singapour
SIN
875
Pusan
PUS
Singapour
SIN
868
Singapour
SIN
Hiroshima
HIJ
467
Cochin
COK
Singapour
SIN
175
Denpasar
DPS
Singapour
SIN
751
Phuket
HKT
Singapour
SIN
473
Hyderabad
HYD
Singapour
SIN
468
Singapour
SIN
Cochin
COK
176
Singapour
SIN
Denpasar
DPS
752
Singapour
SIN
Phuket
HKT
474
Singapour
SIN
Hyderabad
HYD
773
Ko Samui
USM
Singapour
SIN
922
Singapour
SIN
Xiamen
XMN
921
Xiamen
XMN
Singapour
SIN
631
Da Nang
DAD
Singapour
SIN
151
Yogyakarta
JOG
Singapour
SIN
424
Singapour
SIN
Bangalore
BLR
152
Singapour
SIN
Yogyakarta
JOG
969
Shenzhen
SZX
Singapour
SIN
968
Singapour
SIN
Shenzhen
SZX
319
Kuala Lumpur
KUL
Singapour
SIN
273
Manado
MDC
Singapour
SIN
274
Singapour
SIN
Manado
MDC
813
Singapour
SIN
Cairns
CNS
191
Bandung
BDO
Singapour
SIN
192
Singapour
SIN
Bandung
BDO
442
Singapour
SIN
Visakhapatnam
VTZ
441
Visakhapatnam
VTZ
Singapour
SIN
867
Hiroshima
HIJ
Singapour
SIN
979
Chongqing
CKG
Singapour
SIN
411
Katmandou
KTM
Singapour
SIN
980
Singapour
SIN
Chongqing
CKG
803
Singapour
SIN
Darwin
DRW
423
Bangalore
BLR
Singapour
SIN
802
Darwin
DRW
Singapour
SIN
455
Coimbatore
CJB
Singapour
SIN
456
Singapour
SIN
Coimbatore
CJB
653
Hanoi
HAN
Singapour
SIN
654
Singapour
SIN
Hanoi
HAN
347
George Town
PEN
Singapour
SIN
348
Singapour
SIN
George Town
PEN
142
Singapour
SIN
Ujung Pandang
UPG
141
Ujung Pandang
UPG
Singapour
SIN
133
Balikpapan
BPN
Singapour
SIN
134
Singapour
SIN
Balikpapan
BPN
104
Singapour
SIN
Semarang
SRG
103
Semarang
SRG
Singapour
SIN
935
Chengdu
CTU
Singapour
SIN
936
Singapour
SIN
Chengdu
CTU
615
Siem Reap
REP
Singapour
SIN
233
Medan
KNO
Singapour
SIN
234
Singapour
SIN
Medan
KNO
701
Chiang Mai
CNX
Singapour
SIN
702
Singapour
SIN
Chiang Mai
CNX
616
Singapour
SIN
Siem Reap
REP
391
Kota Kinabalu
BKI
Singapour
SIN
519
Rangoon
RGN
Singapour
SIN
392
Singapour
SIN
Kota Kinabalu
BKI
518
Singapour
SIN
Rangoon
RGN
414
Singapour
SIN
Katmandou
KTM
487
Kolkata
CCU
Singapour
SIN
601
Phnom Penh
PNH
Singapour
SIN
488
Singapour
SIN
Kolkata
CCU
602
Singapour
SIN
Phnom Penh
PNH
995
Fuzhou
FOC
Singapour
SIN
996
Singapour
SIN
Fuzhou
FOC
481
Male
MLE
Singapour
SIN
482
Singapour
SIN
Male
MLE
561
Cebu
CEB
Singapour
SIN
561
Davao
DVO
Cebu
CEB
561
Singapour
SIN
Davao
DVO
123
Mataram
LOP
Singapour
SIN
568
Singapour
SIN
Cebu
CEB
892
Broome
BME
Singapour
SIN
891
Singapour
SIN
Broome
BME
124
Singapour
SIN
Mataram
LOP
429
Colombo
CMB
Singapour
SIN
430
Singapour
SIN
Colombo
CMB
951
Changsha
CSX
Singapour
SIN
952
Singapour
SIN
Changsha
CSX
917
Kunming
KMG
Singapour
SIN
912
Singapour
SIN
Kunming
KMG
Aéroports populaires desservis par SilkAir
- Aéroport Singapour Changi (SIN)
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport George Town Aéroport international de Penang (PEN)
- Aéroport Aéroport Intl de Phuket (HKT)
- Aéroport Aéroport Intl de Phnom Penh (PNH)
- Aéroport Ko Samui (USM)
- Aéroport Medan Aéroport Intl de Kualanamu (KNO)
- Aéroport Aéroport Intl de Mactan-Cebu (CEB)
- Aéroport Chengdu-Shuangliu (CTU)
- Aéroport Surabaya Intl (SUB)
- Aéroport Aéroport Intl de Hyderabad (HYD)
- Aéroport Rangoon Aéroport Intl de Yangon (RGN)
- Aéroport Kochi (COK)
- Aéroport Da Nang Ðà N?ng airport (DAD)
- Aéroport Shenzhen Bao'an (SZX)
Coordonnées de SilkAir
- MI Code IATA
- +65 6223 8888 Appeler
- silkair.com Consulter
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