Avis des utilisateurs
NOTE GLOBALE
6,5
Bien
Basé sur 161 avis
Note générale
6,8
Embarquement
6,9
Confort
6,5
Équipage
7,5
Divertissement
5,2
Repas
5,8
Infos TUI fly
| Code IATA | X3 |
|---|---|
| Itinéraires | 367 |
| Itinéraire le plus populaire | Palma de Majorque à Hanovre |
| Aéroports desservis | 40 |
| Aéroport le plus populaire | Duesseldorf Intl |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,6
Points positifs : Crew
Points négatifs : Check In and boardung
avis de
-
4,5
Points négatifs : retard de 3 heures sans informations
avis de
-
2,0
7 hours delay
Points positifs : Without previos announcement
avis de
-
9,3
Points positifs : Hassle free boarding. Considerate crew.
Points négatifs : The seats were uncomfortable.
avis de
-
8,4
Points négatifs : If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!
avis de
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5,0
Points positifs : The crew was very helpful
Points négatifs : It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip
avis de
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5,0
Got to our destination on time; process could have been more pleasant
Points positifs : good price; flight and baggage arrived on time
Points négatifs : Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.
avis de
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7,0
Points négatifs : The entretaiment
avis de
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6,0
ooh yeah
Points positifs : I liked it all
Points négatifs : The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
avis de
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5,6
Points positifs : The entertainment
Points négatifs : They delay the flight and boarding was very disorganized
avis de
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3,5
never ever again!
Points positifs : quite new plain
Points négatifs : Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
avis de
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2,6
LOST BAG ON SKI TRIP
Points positifs : Not much.
Points négatifs : Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
avis de
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6,6
Nice crew but terrible logistics
Points positifs : The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle.
Points négatifs : They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
avis de
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2,0
Lost the luggage
Points positifs : Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
avis de
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6,6
Flight delayed more than 12 hours
Points positifs : Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!
Points négatifs : Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
avis de
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4,3
Uncomfortable
Points positifs : My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
avis de
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2,3
120 ero
Points positifs : When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
avis de
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2,0
Points négatifs : Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
avis de
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3,6
Points négatifs : No service at all.
avis de
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10,0
Points positifs : Service is great def gonna use them more !!!!
avis de
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4,6
Hidden fees
Points positifs : Quick, smooth flight
Points négatifs : I ended up paying 60 eu either way for my bag
avis de
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6,0
Points négatifs : No food, no entertainment
avis de
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6,4
A good airline with a confused Identity
Points positifs : AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte.
Points négatifs : What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business.
avis de
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2,0
Like taking a bus to hell with thieve on board
Points positifs : Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!
avis de
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6,0
Points négatifs : The landing. The pilot left a dent on the runway.
avis de
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9,3
I would definitely fly AirBerlin again!
Points positifs : The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding.
Points négatifs : The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport.
avis de
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8,3
Comfortable flight
Points positifs : Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple.
Points négatifs : Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing.
avis de
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6,6
Bare bones
Points positifs : Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean.
Points négatifs : No beverage service. Having to leave terminal A and go through security again at C.
avis de
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6,6
Change terminal headache
Points positifs : Flight arrived on time despite late departure. Friendly and professional staff.
Points négatifs : Having to depart terminal A and go through security again at terminal C
avis de
-
8,0
Read the fine print
Points positifs : AB is a new efficient carrier that delivers what it promises
Points négatifs : The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake.
avis de
-
8,0
was fine
Points positifs : Good short flight, with free drinks/snack
Points négatifs : It was all fine
avis de
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4,6
Baggage lost
Points négatifs : Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard.
avis de
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4,0
Watch out for checked bag fees
Points positifs : Quick flight with good service
Points négatifs : We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow.
avis de
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8,0
Short easy flight
Points positifs : Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries.
Points négatifs : No entertainment but flight was so short it didn't matter
avis de
-
9,3
Points négatifs : Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did.
avis de
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2,0
I was kicked off of the flight and no one took re
Points négatifs : I have never seen such a failure of leadership and I will go public with this story. I am a Jewish American who lost most of my family in world war 2. This is an experience that has shaped my whole exsistance and I was almost arrested for saying the word "nazi" under my breath. The police came and when I mentioned my history And I was told that I need to forget the past and that saying the word "nazi" is illegal in Germany. I was not allowed on the flight (and any others for the rest of the day) and no one would give me their name. The supervisor who never came down to talk to me told his workers not give me his name. My husband and I were forced to buy new tickets with Luftanza. I am going public with this story and it's cruel irony. There will be consequences. Shame on air berlin.
avis de
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7,6
Good for a quick hop
Points positifs : Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room.
Points négatifs : We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems.
avis de
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8,4
Points positifs : Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average
Points négatifs : Boarding was a bit disorganized; did not use groups listed on tickets.
avis de
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4,0
Another two hour delay
Points positifs : Eventually arrived at my destination
Points négatifs : Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown.
avis de
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2,0
Delayed 2.5 hours
Points négatifs : Delayed for two hours with no explanation
avis de
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2,3
Not worth the money
Points positifs : Not much
Points négatifs : I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!
avis de
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6,6
Points positifs : Personnel
Points négatifs : Le check-in et embarquement
avis de
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2,0
7 Heures de retard
Points positifs : sans annonce
avis de
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9,3
Points positifs : Aucun problème d'emprunter les transports en commun. Personnel très prévenant.
Points négatifs : Les sièges n'étaient pas confortables.
avis de
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7,0
Points négatifs : L'animation
avis de
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5,6
Points positifs : Les divertissements
Points négatifs : Le retard du vol et l'embarquement qui était très mal organisé
avis de
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3,6
Points négatifs : Aucun service.
avis de
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10,0
Points positifs : Le service est excellent sans allait utiliser plus !!!
avis de
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4,6
Frais cachés
Points positifs : Rapide, avion sans problèmes
Points négatifs : J'ai fini par payer 60 € l'aller simple pour mon sac
avis de
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6,0
Points négatifs : Rien à manger. il n'y avait pas de divertissements
avis de
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6,0
Points négatifs : The Landing. Le pilote a partir de la piste d'atterrissage.
avis de
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8,3
Vol confortable
Points positifs : L'avion était propre et confortable. Le service était agréable. L'enregistrement rapide
Points négatifs : Notre avion a été retardé et le traitement était désorganisé. attente pour les bagages
avis de
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6,6
de base
Points positifs : à l'heure. Personnel sympa et professionnel. Avion propre.
Points négatifs : Aucun service de boisson. devoir passer la sécurité entre terminal A et C
avis de
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8,0
C'était bien
Points positifs : Bon petit escalier, avec des boissons et en-cas
Points négatifs : Tout était parfait
avis de
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4,6
Bagages égarés
Points négatifs : Air Berlin a perdu mes bagages. En plus, on ne répond à mon appel au service clientèle. Ils sont très médiocres à cet égard.
avis de
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4,0
Faites attention aux frais de bagages enregistrés
Points positifs : Vol rapide avec bon service
Points négatifs : Nous avons été choqués par des frais monstrueux pour les bagages à main - 60 euros pour un article que d'autres compagnies aériennes considèrent comme un bagage à main. Plus que le billet lui-même ! Fais attention à cela. J'aurais souhaité que le kayak ait inclus ces informations d'une manière ou d'une autre
avis de
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9,3
Points négatifs : Avoir à attendre plusieurs heures pour confirmer ma réservation. Je voulais une confirmation immédiate que mon vol a été réservé comme mon associé l'a fait.
avis de
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7,6
Bon pour un saut rapide
Points positifs : Personnel très rapide et courtois. Le vol était doux et j'étais assis dans une rangée de sortie, donc il y avait beaucoup de place.
Points négatifs : Nous avons dû enregistrer les bagages à la minute dernière et c'était très cher, mais nous aurions pu acheter des billets avec des bagages, alors n'oubliez pas si vous avez des bagages à acheter à l'avance. De plus, seulement 8 kilos autorisés comme bagages à main, le mien était assez petit mais trop lourd... :( embarquement à TXL était bondé avec d'autres vols partant dans la même région, mais nous nous sommes retrouvés sans problèmes.
avis de
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8,4
Points positifs : Bon vol, plutôt classe. à la hauteur de nos attentes, le personnel était très agréable et les en-cas bien mieux que la moyenne
Points négatifs : L'embarquement était un peu désorganisé. pas par groupe
avis de
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4,0
Un autre délai de deux heures
Points positifs : Finalement arrivé à ma destination
Points négatifs : Air Berlin est prêt à fermer ses activités. Ils n'ont aucune idée de ce qu'ils font et c'est la pire compagnie aérienne que j'ai jamais utilisée.
avis de
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9,3
Points positifs : Hassle free boarding. Considerate crew.
Points négatifs : The seats were uncomfortable.
avis de
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10,0
Points positifs : Service is great def gonna use them more !!!!
avis de
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9,3
I would definitely fly AirBerlin again!
Points positifs : The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding.
Points négatifs : The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport.
avis de
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9,3
Points négatifs : Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did.
avis de
-
9,3
Points positifs : Aucun problème d'emprunter les transports en commun. Personnel très prévenant.
Points négatifs : Les sièges n'étaient pas confortables.
avis de
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10,0
Points positifs : Le service est excellent sans allait utiliser plus !!!
avis de
-
9,3
Points négatifs : Avoir à attendre plusieurs heures pour confirmer ma réservation. Je voulais une confirmation immédiate que mon vol a été réservé comme mon associé l'a fait.
avis de
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6,6
Points positifs : Crew
Points négatifs : Check In and boardung
avis de
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8,4
Points négatifs : If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!
avis de
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7,0
Points négatifs : The entretaiment
avis de
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6,6
Nice crew but terrible logistics
Points positifs : The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle.
Points négatifs : They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it.
avis de
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6,6
Flight delayed more than 12 hours
Points positifs : Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!
Points négatifs : Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)
avis de
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8,3
Comfortable flight
Points positifs : Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple.
Points négatifs : Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing.
avis de
-
6,6
Bare bones
Points positifs : Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean.
Points négatifs : No beverage service. Having to leave terminal A and go through security again at C.
avis de
-
6,6
Change terminal headache
Points positifs : Flight arrived on time despite late departure. Friendly and professional staff.
Points négatifs : Having to depart terminal A and go through security again at terminal C
avis de
-
8,0
Read the fine print
Points positifs : AB is a new efficient carrier that delivers what it promises
Points négatifs : The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake.
avis de
-
8,0
was fine
Points positifs : Good short flight, with free drinks/snack
Points négatifs : It was all fine
avis de
-
8,0
Short easy flight
Points positifs : Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries.
Points négatifs : No entertainment but flight was so short it didn't matter
avis de
-
7,6
Good for a quick hop
Points positifs : Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room.
Points négatifs : We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems.
avis de
-
8,4
Points positifs : Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average
Points négatifs : Boarding was a bit disorganized; did not use groups listed on tickets.
avis de
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6,6
Points positifs : Personnel
Points négatifs : Le check-in et embarquement
avis de
-
7,0
Points négatifs : L'animation
avis de
-
8,3
Vol confortable
Points positifs : L'avion était propre et confortable. Le service était agréable. L'enregistrement rapide
Points négatifs : Notre avion a été retardé et le traitement était désorganisé. attente pour les bagages
avis de
-
6,6
de base
Points positifs : à l'heure. Personnel sympa et professionnel. Avion propre.
Points négatifs : Aucun service de boisson. devoir passer la sécurité entre terminal A et C
avis de
-
8,0
C'était bien
Points positifs : Bon petit escalier, avec des boissons et en-cas
Points négatifs : Tout était parfait
avis de
-
7,6
Bon pour un saut rapide
Points positifs : Personnel très rapide et courtois. Le vol était doux et j'étais assis dans une rangée de sortie, donc il y avait beaucoup de place.
Points négatifs : Nous avons dû enregistrer les bagages à la minute dernière et c'était très cher, mais nous aurions pu acheter des billets avec des bagages, alors n'oubliez pas si vous avez des bagages à acheter à l'avance. De plus, seulement 8 kilos autorisés comme bagages à main, le mien était assez petit mais trop lourd... :( embarquement à TXL était bondé avec d'autres vols partant dans la même région, mais nous nous sommes retrouvés sans problèmes.
avis de
-
8,4
Points positifs : Bon vol, plutôt classe. à la hauteur de nos attentes, le personnel était très agréable et les en-cas bien mieux que la moyenne
Points négatifs : L'embarquement était un peu désorganisé. pas par groupe
avis de
-
4,5
Points négatifs : retard de 3 heures sans informations
avis de
-
2,0
7 hours delay
Points positifs : Without previos announcement
avis de
-
5,0
Points positifs : The crew was very helpful
Points négatifs : It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip
avis de
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5,0
Got to our destination on time; process could have been more pleasant
Points positifs : good price; flight and baggage arrived on time
Points négatifs : Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight.
avis de
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6,0
ooh yeah
Points positifs : I liked it all
Points négatifs : The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights
avis de
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5,6
Points positifs : The entertainment
Points négatifs : They delay the flight and boarding was very disorganized
avis de
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3,5
never ever again!
Points positifs : quite new plain
Points négatifs : Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment.
avis de
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2,6
LOST BAG ON SKI TRIP
Points positifs : Not much.
Points négatifs : Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous.
avis de
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2,0
Lost the luggage
Points positifs : Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress
avis de
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4,3
Uncomfortable
Points positifs : My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us.
avis de
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2,3
120 ero
Points positifs : When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant.
avis de
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2,0
Points négatifs : Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me.
avis de
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3,6
Points négatifs : No service at all.
avis de
-
4,6
Hidden fees
Points positifs : Quick, smooth flight
Points négatifs : I ended up paying 60 eu either way for my bag
avis de
-
6,0
Points négatifs : No food, no entertainment
avis de
-
6,4
A good airline with a confused Identity
Points positifs : AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte.
Points négatifs : What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business.
avis de
-
2,0
Like taking a bus to hell with thieve on board
Points positifs : Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!
avis de
-
6,0
Points négatifs : The landing. The pilot left a dent on the runway.
avis de
-
4,6
Baggage lost
Points négatifs : Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard.
avis de
-
4,0
Watch out for checked bag fees
Points positifs : Quick flight with good service
Points négatifs : We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow.
avis de
-
2,0
I was kicked off of the flight and no one took re
Points négatifs : I have never seen such a failure of leadership and I will go public with this story. I am a Jewish American who lost most of my family in world war 2. This is an experience that has shaped my whole exsistance and I was almost arrested for saying the word "nazi" under my breath. The police came and when I mentioned my history And I was told that I need to forget the past and that saying the word "nazi" is illegal in Germany. I was not allowed on the flight (and any others for the rest of the day) and no one would give me their name. The supervisor who never came down to talk to me told his workers not give me his name. My husband and I were forced to buy new tickets with Luftanza. I am going public with this story and it's cruel irony. There will be consequences. Shame on air berlin.
avis de
-
4,0
Another two hour delay
Points positifs : Eventually arrived at my destination
Points négatifs : Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown.
avis de
-
2,0
Delayed 2.5 hours
Points négatifs : Delayed for two hours with no explanation
avis de
-
2,3
Not worth the money
Points positifs : Not much
Points négatifs : I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!
avis de
-
2,0
7 Heures de retard
Points positifs : sans annonce
avis de
-
5,6
Points positifs : Les divertissements
Points négatifs : Le retard du vol et l'embarquement qui était très mal organisé
avis de
-
3,6
Points négatifs : Aucun service.
avis de
-
4,6
Frais cachés
Points positifs : Rapide, avion sans problèmes
Points négatifs : J'ai fini par payer 60 € l'aller simple pour mon sac
avis de
-
6,0
Points négatifs : Rien à manger. il n'y avait pas de divertissements
avis de
-
6,0
Points négatifs : The Landing. Le pilote a partir de la piste d'atterrissage.
avis de
-
4,6
Bagages égarés
Points négatifs : Air Berlin a perdu mes bagages. En plus, on ne répond à mon appel au service clientèle. Ils sont très médiocres à cet égard.
avis de
-
4,0
Faites attention aux frais de bagages enregistrés
Points positifs : Vol rapide avec bon service
Points négatifs : Nous avons été choqués par des frais monstrueux pour les bagages à main - 60 euros pour un article que d'autres compagnies aériennes considèrent comme un bagage à main. Plus que le billet lui-même ! Fais attention à cela. J'aurais souhaité que le kayak ait inclus ces informations d'une manière ou d'une autre
avis de
-
4,0
Un autre délai de deux heures
Points positifs : Finalement arrivé à ma destination
Points négatifs : Air Berlin est prêt à fermer ses activités. Ils n'ont aucune idée de ce qu'ils font et c'est la pire compagnie aérienne que j'ai jamais utilisée.
avis de
Statut du vol
Itinéraires proposés par TUI fly
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
2119
Granadilla de Abona
TFS
Düsseldorf
DUS
7168
Rabil
BVC
Espargos
SID
7168
Düsseldorf
DUS
Rabil
BVC
7168
Espargos
SID
Düsseldorf
DUS
2262
Hanovre
HAJ
Las Palmas de Gran Canaria
LPA
2144
Hanovre
HAJ
Granadilla de Abona
TFS
2145
Granadilla de Abona
TFS
Hanovre
HAJ
2366
Hambourg
HAM
Las Palmas de Gran Canaria
LPA
2367
Las Palmas de Gran Canaria
LPA
Hambourg
HAM
2239
Las Palmas de Gran Canaria
LPA
Munich
MUC
2238
Munich
MUC
Las Palmas de Gran Canaria
LPA
6756
Francfort
FRA
Marsa Alam
RMF
6757
Marsa Alam
RMF
Francfort
FRA
2917
Las Palmas de Gran Canaria
LPA
Berlin
TXL
6642
Düsseldorf
DUS
Marsa Alam
RMF
6954
Hanovre
HAJ
Hurghada
HRG
6955
Hurghada
HRG
Hanovre
HAJ
6683
Hurghada
HRG
Munich
MUC
6682
Munich
MUC
Hurghada
HRG
6643
Marsa Alam
RMF
Düsseldorf
DUS
6783
Marsa Alam
RMF
Berlin
TXL
6782
Berlin
TXL
Marsa Alam
RMF
6188
Francfort
FRA
Louxor
LXR
2739
Las Palmas de Gran Canaria
LPA
Nuremberg
NUE
2169
Las Palmas de Gran Canaria
LPA
Stuttgart
STR
6189
Louxor
LXR
Francfort
FRA
2738
Nuremberg
NUE
Las Palmas de Gran Canaria
LPA
2168
Stuttgart
STR
Las Palmas de Gran Canaria
LPA
2863
Puerto del Rosario
FUE
Bâle
BSL
6115
Hurghada
HRG
Paderborn
PAD
6114
Paderborn
PAD
Hurghada
HRG
2263
Las Palmas de Gran Canaria
LPA
Hanovre
HAJ
2916
Berlin
TXL
Las Palmas de Gran Canaria
LPA
2853
Funchal
FNC
Düsseldorf
DUS
2196
Munich
MUC
Granadilla de Abona
TFS
2197
Granadilla de Abona
TFS
Munich
MUC
2114
Düsseldorf
DUS
Las Palmas de Gran Canaria
LPA
2115
Las Palmas de Gran Canaria
LPA
Düsseldorf
DUS
2176
Karlsruhe
FKB
Puerto del Rosario
FUE
2177
Puerto del Rosario
FUE
Karlsruhe
FKB
2259
Las Palmas de Gran Canaria
LPA
Francfort
FRA
6772
Nuremberg
NUE
Marsa Alam
RMF
6773
Marsa Alam
RMF
Nuremberg
NUE
2862
Bâle
BSL
Puerto del Rosario
FUE
2753
Puerto del Rosario
FUE
Paderborn
PAD
2752
Paderborn
PAD
Puerto del Rosario
FUE
2175
Puerto del Rosario
FUE
Stuttgart
STR
2174
Stuttgart
STR
Puerto del Rosario
FUE
2258
Francfort
FRA
Las Palmas de Gran Canaria
LPA
2118
Düsseldorf
DUS
Granadilla de Abona
TFS
2811
Funchal
FNC
Stuttgart
STR
2810
Stuttgart
STR
Funchal
FNC
6136
Hambourg
HAM
Hurghada
HRG
6137
Hurghada
HRG
Hambourg
HAM
2807
Funchal
FNC
Francfort
FRA
6426
Francfort
FRA
Hurghada
HRG
6427
Hurghada
HRG
Francfort
FRA
2806
Francfort
FRA
Funchal
FNC
2163
Puerto del Rosario
FUE
Munich
MUC
2162
Munich
MUC
Puerto del Rosario
FUE
2139
Puerto del Rosario
FUE
Francfort
FRA
2146
Hanovre
HAJ
Palma de Majorque
PMI
2147
Palma de Majorque
PMI
Hanovre
HAJ
2852
Düsseldorf
DUS
Funchal
FNC
6122
Düsseldorf
DUS
Hurghada
HRG
2829
Funchal
FNC
Cologne
CGN
2831
Funchal
FNC
Hanovre
HAJ
2830
Hanovre
HAJ
Funchal
FNC
6123
Hurghada
HRG
Düsseldorf
DUS
2218
Stuttgart
STR
Granadilla de Abona
TFS
2219
Granadilla de Abona
TFS
Stuttgart
STR
2149
Puerto del Rosario
FUE
Hanovre
HAJ
2148
Hanovre
HAJ
Puerto del Rosario
FUE
6215
Agadir
AGA
Hanovre
HAJ
2828
Cologne
CGN
Funchal
FNC
2847
Funchal
FNC
Munich
MUC
6214
Hanovre
HAJ
Agadir
AGA
2846
Munich
MUC
Funchal
FNC
Aéroports populaires desservis par TUI fly
- Aéroport Duesseldorf Intl (DUS)
- Aéroport Francfort (FRA)
- Aéroport Hanovre (HAJ)
- Aéroport Palma de Majorque (PMI)
- Aéroport Stuttgart (Echterdingen) (STR)
- Aéroport Munich-Franz-Josef Strauss (MUC)
- Aéroport Héraklion Níkos-Kazantzákis (HER)
- Aéroport Las Palmas de Gran Canaria (LPA)
- Aéroport Puerto del Rosario Fuerteventura (FUE)
- Aéroport Rhodes (Diagoras/Maritsa) (RHO)
- Aéroport Granadilla de Abona Ténérife Sud (TFS)
- Aéroport Cologne Aéroport Konrad-Adenauer de Cologne-Bonn (CGN)
- Aéroport Aéroport Intl de Hurghada (HRG)
- Aéroport Aéroport international de l'île de Kos (KGS)
- Aéroport Nuremberg Nurnberg airport (NUE)
Coordonnées de TUI fly
- X3 Code IATA
- +49 180 5 42 41 40 Appeler
- tuifly.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.
