Avis des utilisateurs
Note globale
7,9
Bien
Basé sur 3 198 avis
Embarquement
8,0
Confort
7,9
Équipage
8,2
Divertissement
7,7
Repas
7,6
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Économique
Infos Avianca
| Code IATA | TA |
|---|---|
| Itinéraires | 6 |
| Itinéraire le plus populaire | Managua Aéroport Intl de Managua (Augusto Cesar Sandino) à Salvador Aéroport Intl de San Salvador (Cuscatlan) |
| Aéroports desservis | 3 |
| Aéroport le plus populaire | Managua Aéroport Intl de Managua (Augusto Cesar Sandino) |
Commentaires récents
Avis des clients
446
204
136
86
132
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7,3
Points positifs : The service was excellent. There a lady her name was Iveth she is amazing in her job...
Points négatifs : They need to work the food and entertainment
avis de
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2,0
Points négatifs : Eventhough we ptovide all necessary documents Avianca staff in Airport Punta Cana ignored us and did not allow to fly. After that i made a complaint to Avianca Customer Service Administration about this, but no reply yet.
avis de
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8,0
Points positifs : The easy way of checking in .
Points négatifs : Better food
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2,0
Points positifs : nothing
Points négatifs : information... ANY information!
avis de
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5,0
Points négatifs : Attitude from crew. The really need coaching reg customer service.
avis de
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5,3
Points négatifs : Wifii should be free. Tockets are not cheap and therefore included. Improvement of food is also necessary
avis de
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10,0
Points positifs : Hot meal was great Comfortable seats
avis de
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10,0
Points positifs : Boarding was fast. Crew was nice.
Points négatifs : Turned the AC lower because the main cabin was somewhat warm. It’s a 35 min flight but it was warm back there.
avis de
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10,0
Points positifs : Comfortable seats Hot meal
Points négatifs : All was great
avis de
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10,0
Points positifs : Everything
Points négatifs : Passengers should respect luggage’s space
avis de
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10,0
Points positifs : Crew was great Food was good
Points négatifs : Plane was older and a little worn
avis de
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10,0
Points positifs : The crew was amazing and the seats were very comfortable too
Points négatifs : Nothing
avis de
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9,0
Points positifs : La atencion que tienen muy buena y muy profesional
Points négatifs : Tal vez mejorar un poco la comida o snack, independiente que el vuelo fue corto
avis de
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10,0
Points positifs : crew with outstanding customer service
avis de
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4,0
Points positifs : Nothing
Points négatifs : Change the whole system be more kind and human Don’t bleed the poor people who work hard to visit their families, your fares are too high for the service you offer.
avis de
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9,0
Points négatifs : There could have been more movie options for the personal entertainment system in business class.
avis de
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2,6
Points positifs : not much
Points négatifs : same reasons as before
avis de
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7,6
Points positifs : Crew was great. Wine was also good
Points négatifs : Food could have been much better.
avis de
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8,4
Points positifs : This flight is so shaker that there is nothing to say about it between take off and landing.
Points négatifs : Boarding process could have been better if you had someone move people to the side from other groups that were not called. Just saying in the load speaker doesn’t do the job.
avis de
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6,5
Points positifs : La atencion personal abordo es muy amable. Pero no hay snack. Solo sodas y agua. Eso no es bueno.
Points négatifs : Las escaleras del avion son muy fragiles e incómodas. Personas mayores como yo necesitan ayuda para subir gradas con equipaje de mano., y no hay.
avis de
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5,0
Points négatifs : Hot cabin. No entertainment without paying. Passenger next to me vomiting, pressed call light NO one came, until crew walking bye. Then crew member refused to take bag of vomit from passenger. She had to carry it off the plane and dispose of it herself.
avis de
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10,0
Points positifs : Great crew mom got diabetic food said it was really good
Points négatifs : Excellent
avis de
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10,0
Points positifs : The service and the price.
Points négatifs : There’s nothing to change is great as it is.
avis de
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10,0
Points positifs : Comfortable seat, the crew was really nice and everything was on time
Points négatifs : Actually I can’t think of something to improve everything was correct.
avis de
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10,0
Points positifs : Everything
avis de
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4,0
Points positifs : Crew was good.
Points négatifs : Work out the delays with better planning
avis de
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9,6
Points négatifs : Excellent
avis de
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10,0
Points négatifs : Exelente
avis de
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10,0
Points positifs : Excellent
avis de
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2,0
Points positifs : A crew waiting at the plane entrance and help me with my carry on. Very friendly.
Points négatifs : Girl doing check in at airport counter wasn’t pleasant at all. Didn’t greet me o said thanks. I didn’t feel welcome. She just took my passport and return it to me with my boarding pass and told me to be at the gate at 11:20. Time was around 10:15AM
avis de
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10,0
Points positifs : Take off and landing were smooth. Flight attendemts vette and Gabriel were courteous, pleasent and professional.
Points négatifs : Nothing.
avis de
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9,6
Points positifs : Take off and landing were smooth. Flight attendemts vette and Gabriel were courteous, pleasent and professional.
Points négatifs : Nothing.
avis de
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7,6
Points positifs : Yes very kind
Points négatifs : Improve the food
avis de
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6,6
Points positifs : Seats were old, with spots.
Points négatifs : A modern aircraft with personal screens as in other Avianca flights to South America.
avis de
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8,0
Points positifs : Seats were good and they have personal screens.
Points négatifs : No coments
avis de
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6,3
Points positifs : Nothing outstanding. Met expectations
Points négatifs : Avianca has an additional security screening at the gate at San Salvador airport. It didn't add any more security, and no other airline has this. Not flying with them again as long as they have this unnecessary process
avis de
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7,3
Points positifs : Left on time.
Points négatifs : Wait in the buss to the plane was tooooo long and hot with nooooo air conditioning.
avis de
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8,0
Points positifs : The crew was efficient and we left on time.
Points négatifs : Food less bland. Seats could be more comfortable.
avis de
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9,3
Points positifs : The seats were super comfortable on the upgraded jet.
Points négatifs : The food could have been better. But overall a great experience!
avis de
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3,6
Points positifs : Timing
Points négatifs : Food and entertainment
avis de
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6,0
Points négatifs : Overall nothing outstanding
avis de
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10,0
Points positifs : The crew was very nice.
Points négatifs : The technology on the plane
avis de
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5,2
Points positifs : Food
Points négatifs : Entertainment
avis de
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9,3
Points négatifs : I personally think Avianca Has made a big change in last 2 years, everything was great this time with my trip. Keep it up avianca. ❤️
avis de
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3,0
Points positifs : Na
avis de
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9,3
Points positifs : Comfortable seats
Points négatifs : Would like my own screen for entertainment
avis de
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10,0
Points positifs : Confortable. Personal screen. Food was good
avis de
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8,6
Points positifs : Great crew.
Points négatifs : entertainment. It was a 4.5hr flight from San Salvador to Toronto (after a 2hr very comfortable flight from bogota to San Salvador) with a movie chosen by the airline.
avis de
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8,0
Points négatifs : Old plane, too ceowded
avis de
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9,0
Points positifs : I can say Easy smooth everything.
avis de
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6,6
Points positifs : The reason I rated this excellent is that the first lady at the baggage check-in desk did her best to put me and my fiance by assigning us together on the seat number 12 even though I lost my premium seat 7D- but I can forget that pain.
Points négatifs : Food needs dire improvement. I used to love Avianca because of the food and drink but now the food and drinks are very nominal compared to Avianca's own track record as I flew quite a few time with Avianca.
avis de
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8,6
Points positifs : Friendly staff
Points négatifs : Good overall
avis de
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6,0
Seat choice
Points positifs : Nice service. Free wine!
Points négatifs : I had chosen my seats in advance, or so I thought, but was given different seats in the last row.
avis de
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8,6
Points positifs : Amabilidad y atención del personal Asientos cómodos Desayuno
Points négatifs : No me gustó la película, pudo ser algo que interese a más personas
avis de
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7,6
Points négatifs : The crew must tell other passengers to behave.
avis de
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7,0
Points positifs : Basic service
Points négatifs : Food
avis de
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7,3
Points positifs : Crew attentive
Points négatifs : Bathrooms were a mess; chair space too small, leg space too limited; not comfortable!
avis de
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2,6
Points négatifs : Flight was delayed 4 hours. Did not have kids meal that we had pre-ordered. No tv, no connector for phone, bad service from the crew.
avis de
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10,0
Points négatifs : LAX is such a mess! We waited over an hour for our gate. I know this is not Avianca’s fault but it was pretty bad.
avis de
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9,6
Points positifs : Seats were better than others airlines and the crew always helped
Points négatifs : No negative comments about my experience
avis de
Statut du vol
Itinéraires proposés par Avianca
Aéroports populaires desservis par Avianca
Coordonnées de Avianca
- TA Code IATA
- +57 18000 953 434 Appeler
- avianca.com Consulter
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