location near highway, close to shopping malls and stuff like that quite loud, shower isn't that clean
Everything was clean. No weather stepping on bottom of doors. Made the night very cold even with the heater on.
Cheap Rate. Good A/C Dirty bathroom, Mold in shower. Shower head too low.
I liked bathroom and the bed super comfy. Parking , the fact that people live there oh and the fact the cops showed up because drugs
Nothing Everything.We booked for one night. But when we came after mid night we saw that room , sheets, bath were very dirty and stains were everywhere. We reject to stay and prefer to sleep in the car because it was Saturday night and all hotels around were fully booked. After our complaints night manager offered to reimburse us which we still didn't receive yet.
Breakfast was very nice. Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.
The staff was kind and helpful. The rooms were clean and spacious. The breakfast was outstanding! There are no elevators. We were fine but if you have any challenges with stairs request a first floor room.
Breakfast was beyond what was expected. The pool and outdoor space was very attractive. The layout of the hotel was very nice. Very clean and comfortable. Check-in staff was super. The style of the interior of the rooms was a bit outdated.
Great staff, great hotel Staff, food and room
The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming
the breakfast was great! the beds werent comfortable and the room was a little outdated
Nous avons réservé 2 chambres pour 5 prsonnes chacune. La première disposait de 2 Queen beds et un sofa, donc pas de soucis. Par contre la 2ème ne disposait que de 2 Queen beds. Nous avons dû batailler ferme avec le personnel pour obetnir un lit supplémentaire qui de plus ne pouvait pas entrer dans cette chambre trop petite. Par chance, il y avait suffisamment de place dans la 1ère chambre pour un lit supplémentaire. Il est innacceptable de (pouvoir) réserver une chambre pour 5 personnes (et d'en recevoir confirmation) et de ne découvrir qu'une fois sur place qu'on ne peut en loger que 4!
les chambres spacieuses et belle piscine
Le rapport qualité prix correct pour la région. Le fait qu'il soit situé loin de Los Angeles, mais c'est pour cela qu'il est abordable.
la chambre était grande, c'était agréable d'avoir une piscine, la dame à l'acceuil nous aidait et nous conseillait bien. Près de plusieurs commerces. Lit d'appoint pas confortable, le spa était fermé
Pour nous une étape agréable et reposante aprés un périple fatigant. Pas d'ascenceur pour le premier étage ou nous étions logés.
Came to So. Ca for my Dad's 97th Birthday. My husband couldn't make the trip so I was staying alone for a week. I loved staying at the Homewood Suites. Parking is more than ample. Rooms are very quiet. Returned very night to a clean room. I felt very safe staying there and I love that there is a Trader Joe's are next door. I will stay at Homewood very time I return to So California.
The rooms are small but cozy, clean and modern. The staff was very friendly and helpful. The breakfasts offered diverse choices and was well stocked. My wife loved the fact that we could walk to Trader Joes to do some of our quick meal shopping. Great stay!
We went to universal studios for 2 days and decided to stay at this hotel because of it's reviews. We were very satisfied, the air conditioner work well, they had a mini kitchen with dishes, pots & utensils and a full size refrigerator. They also have complimentary dinner with wine or beer, which ends at 7:30pm. They also have a restaurant at walking distance which we went to since we got there at 7:25pm. Their complimentary breakfast we were able to enjoy. We love this hotel, we will definitely book a room here next time we are in the area.
This hotel is located just off the 101 but I didn't experience any traffic noise. It is right next to a Trader Joe's which comes in very handy. There are also other grocery stores and restaurants nearby. The hotel has complimentary breakfast with a number of selections. My room was very spacious with a full kitchen. The staff was very helpful with directions and other assistance. The hotel has a small business center with two computers and printers and free wifi. It is a short, beautiful drive over the Santa Monica mountains to Malibu.
This hotel is a great selection of the area. It is just off the 101. It is a beautiful drive through the Santa Monica Mountains to get to Malibu. There is a Trader Joe's right next to it - very convenient if one wants to take food into the suite. There are also lots of other grocery stores and restaurants nearby. The staff is very friendly and helpful. I used the small business center that was equipped with PCs, printers and a fax machine. Full breakfast was very nice. Room was quite spacious.
We were there for an event at Pepperdine University. About 20 min. away but the breakfast. Spacious rooms
This hotel was amazing! The service was friendly and helpful, the breakfast was great and they also have a complimantery dinner.
This was a great hotel. The room was large, clean, and comfortable. The furnishings were comfortable. Linens were clean and of good quality. Free breakfast bar was excellant with omelets, waffles, fresh fruit, and more. We would definately stay there again!
I have stayed at this Homewood Suites location many times and it is consistently one of the best run, friendliest hotels I know of. The front desk staff is great and the housekeeping staff is great. Rooms are always well kept and the beds are very comfortable. Full kitchen in your suite, free booze in the evenings and breakfast in the morning. What more could you want? Seriously, stay here - you will be glad you did.
We enjoyed our stay, rooms were updated, the mini kitchen was nice, outside area very well maintained, used the barbecue area very nice and relaxing, pool area too. Breakfast, dining area very comfortable, free breakfast, dinner with beer was awesome. Using the conference room and Internet was a big help. The fitness room was ok. Some Resturants near by, a Trader Joe's next door was sweet!! Definitely book this place again.
Mini-réfrigérateur et micro-ondes. C'était un énorme avantage Le spa ne fonctionnait pas ...
L'emplacement de l'hôtel était de bonne qualité. Il y avait un parking convenable. La chambre était propre et tout a l'air de marcher. Le personnel était super. Très sympa et serviable. Les oreillers n'étaient pas confortables. Les draps étaient vieux. Ont besoin d'être remplacé. Il y avait des taches sur les draps.
I liked the fact that the room had a small fridge & microwave to keep the kids waters cold for their soccer tournament the next morning and that breakfast was an option downstairs before our big day
the lady at check in was very friendly and quick. the room was clean & beautiful. there was lots to do around the area. i would definitely come back. thank you!
The cleanliness of the room The location of the building
It was further away from the road so there was little road noise. I also liked the big fridges. Our first room smelled strongly of smoke. Our second room did not have a working AC. Our third room was decent. The walls are really thin so you can hear your neighbors, even if they are just talking quietly. Breakfast was a joke.
I loved how pet friendly it was and how lovely the staff was.
Cat smell overwhelmed the room. Front office did not return phone call after leaving message. Had to return in the middle of the day moving my Mom to change rooms. Highly inconvenient and no resolution on site.
clean outside area with pool, BBQ, lawn extremely loud fridge in the room, very crowded breakfast place
Price for room was very reasonable and It was very clean, staff friendly and very helpful.
The hotel is clean. The room I stayed is bit small but comfortable and have a full kitchen. I booked in May 2014 for a King-size bed room, but when I checked in on July 12 night, i was told the King-size bed was sold out. Then frontdesk staff gave a queen-size bed room for me/my wife and kid. I was confused why the pre-booked room be soldout.
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The hotel smells clean and fresh, unlike many hotels I've stayed in before. The large refrigerator came in handy; staying three days with five children costs a lot to eat out for every meal. I got food from the Vons next door and made my own food. The pullout bed in the king suit was not comfortable at all.
The staff was very cheerful. Walls weren't thick enough you can hear everything from people talking next door in the hallway and even when someone turns on the shower. Long drive from Disney land and Universal.
Said they were Pet Friendly, which they were, but it was a $100 charge in addition to the room which was a little over $100. see above, we cancelled and got another rm with a reasonable charge 1 block away.
was over priced for what it was. Staff could not direct me to a nice restraint. Noisy. Cheap
The rooms were quiet. Staff was friendly and helpful. The 'market' was very limited and some items had expired dates.
Free breakfast; reasonable room rates
upgraded to the 'big' room with bathtub (with jets) in the room, it was nice, quieter than I would've expected being right next to the highway, but super easy to get around from, good breakfast. not much, our room was on the end, so easy access to the stairs, everything was great.
Handsome clean rooms with crisp fresh white sheets and a comfortable bed. Four of us stayed four nights comfortably in one room.
Rien, la chambre était sale, et la salle de bain également!!! Pas à recommander!!! Tout, il y faisait sale et de mauvaises odeurs!
Très bien situé, chambre propre Système de réveil par téléphone pas fiable
Le personnel était très sympa. Il n'y avait pas de frigo dans la chambre. Les fenêtres ne s'ouvraient pas.
Location was a benefit. No pay preview movies. I have never stayed in a hotel without pay preview movie abilities. Noisy hall with heavy doors slamming.
Very personable staff. Room was cute and clean
clean, modern, friendly staff
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The Hotel ist modern and nice Extended stay was the only chain who refuses to change the booking to Double Queen beds We got a roll in bed for 10$ more If you don't wonna trouble at the desk try to stay away from extended stay
The room was very clean and I love that it comes with a kitchen. It is right off the freeway exit. There is also a small strip mall in walking distance. The free breakfast could have been nicer. But it's free so I can't complain. The staff seemed a littler overwhelmed.
exit was close to our car no hair dryer, no second trash can, refrigerator was turned off, no ice bucket
The convenience of location and I like the kitchenette. Due to the type of diet I have to be on, it makes it easier to maintain it. The bed could have been firmer. The selection on the TV could be more vast but I get that you really aren't expected to be watching TV.
Everything about this room was great and we were able to sleep! Everything in the room worked and was clean! I felt very comfortable letting my two year old walk around the floor. Trash bins were over flowing outside the property!
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I have pains due to bed bugs. The bed area needs to be cleaned and disinfected.
This guest did not leave comments about this hotel.
Great price for a queen and kitchenet. Wish they had a real breakfast area for quest
This guest did not leave comments about this hotel.
Tv sound was set so that we could not adjust volume and when air conditoner was running could not hear TV. Was told BT t the desk this c was done by cable company. That made no sense.
Excellent value. Great amenities: gym, bar & grill, pool, WiFi & wired internet access. Water pressure was very low, making it difficult to shower. I understand conservation but I would prefer to make that a conscious decision rather than be forced by the plumbing.
GREAT PRICE, CLOSE TO VENUE.
I like that the hotel has everything in it. Little gift shop, cafe, room service, etc, the other hotels in the area don't have any of these things. It's really a good size and rather comfortable room for the money. The 2 rooms I was in needed painting on the bathroom doors, the Door security feature in both rooms were worn out. Light bulbs in bathroom needed changing.
staff, room bath towels needed to be larger and I'm a small person!
The bed was comfortable Because we didn't book through the hotel the meager breakfast that others got for free cost us $10 each. After enough complaining they took that charge off. Other places offer free bottles of water - this place charged 2.50 if you drank one. The room smelled like cigarette smoke even though it said it was a no smoking room.
Great Value for the room ,located close to shopping Low water pressure, stale smell in rooms
The rooms were nice. The bed was comfortable. The coupon to purchase 2 express breakfasts and 2 cocktails for $11 for a couple was okay but the single traveler in our group didn't get any discounts. The express breakfast was $7.95 and not worth it. I would prefer a higher price room that offered a free continental breakfast.
The beds of the hotel were nice and the bathroom had a very nice tub and shower. Those were the only highlights on this stay. The wifi in our room did not work at all and they said it was because we were in a part of the hotel where the signal was weak. They told me to hook the ethernet cable to my laptop and even that didn't work. It took 3 calls down to the front desk to get someone to finally fix the ethernet cable. The first night we came in, there must have been an event or a load of people at the restaurant in the hotel because we could not find a parking space anywhere remotely close to the entrance of the hotel. By the next morning half those cars were gone so I knew they weren't guests. The walls of the hotel were also sort of thin and I could hear someone next door talking loudly on their phone. Overall it was not a pleasant experience and I would not stay here again or recommend it to anyone.
Quiet, relatively comfortable rooms. Restaurant and room service very over priced
The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean. Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.
Live music at the Arena, total comfort in my room, nice restaurant, good food, good wine!
The restaurant staff/food was excellent plus the breakfast voucher was quite generous. Although they did not have a fitness room, they had an exchange/agreement with nearby Gold's Gym that was complimentary - no charge within walking distance. This was a huge personnel plus. And, the pool was very nice, the rooms were private, quiet and very comfortable.
I asked for early check-in and they accommodated my request hotel could use an aesthetic update.
Controlled parking Needs updated toilets, fan for bathroom. Receptionist was just ok. Italian restaurant attached to hotel was too expensive and not very good. It would be better if they were separate so I wouldn't have to associate the restaurant with the hotel.
Easy to get in and out, great location. Balcony in room, could leave open. Breakfast that was offered for free was good. Ac worked great, but had door open for air. Would denfinitly stay there again. Very close to expressway, room facing it, a little loud with balcony door open, but fine closed. Smokers from below, had smoke coming into room with balcony door open.
There was a smell in the bathroom including the lobby
Very close to everything that we enjoy. No gym. You have to drive to another location.
The rooms are small and it seemed like a very inexperienced person tried to update the room and bathroom. The walls were dirty in some places, and someone may have used the wrong type of paint to touch up the walls, which made it look like there were greasy marks in some places. I didn't feel safe there, for some reason. It's not very inviting. Also, when I was trying to check out in the morning, the lady was on a personal call and I had to wait for a couple minutes it seemed, before she decided to end the call to help me. I also would have appreciated more information from the nice people working the night before when I had checked in, like where the best place to park would have been for my room. Since they never told me anything about the layout, I just figured that I would find 1 main entrance, but that wasn't the case. We ended up parking in the back of the building, hauling our luggage up to the 3rd floor, just to find that our room was in the very front of the building.
We were upgraded to a room that had an outside entrance but was secured through the lobby entrance since we were Holiday Inn frequent users. Busy weekend and cleaning staff was behind; the interior rooms were not ready by 4p. Property needs more renovation and surprised that Holiday Inn would take over the buildings.
Hotel trés bien situé (prés du topanga canyon prés de malibu, prés de santa monica) en un mot superbe!! hotel tranquille trés bien équipé, propres, et vraiment pas cher pour les prestations!!! je ne peux que le conseiller!!
le grand espace des chambres, l'internet gratuit à l'accueil, le parking gratuit rare à los angeles, la situation proche de malibu beach et des studios de cinéma, les supermarchés juste en face de l'hotel la climatisation trop bruyante, la salle de petit déjeuner trop petite et peu de choix,la femme de ménage qui a oublié un matin de fermer la fenetre de notre chambre (elle est donc restée ouverte jusqu'à ce qu'on rentre vers 21h), pas de bons restaurants à proximité
Belle chambre avec frigo, piscine et jacuzzi agréable,.. Produit de nettoyage utilisé pour nettoyer les chambres pas très agréable à respirer.
Excellent rapport qualité-prix. Bien situé. Calme. Très bonne qualité de la chambre Peu de places assises de petit déjeuner. Fin du petit déjeuner à 9h.
Location and price. Starbucks in the lobby. The hotel overall felt old, tired and way overdue for a complete renovation.
We liked the comfortable beds and updated room. The hotel had everything we needed - although we didn't have the chance to try much out since we were staying there after a late wedding and left early morning. Valet was overpriced. For the price of the room self-park should at least be free. The room location (318) was level with the gravel top roof building below - unsightly and defeated the purpose of having a balcony.
The concierge office was good with instructions. Registration was friendly and helpful. When we first arrived and went to our room, they had not made the bed and the pillows were on the chair in the room. The room cleaning staff was not real up to the standard that Marriott offers other places. We found a wet towel on our side table one day, they never replaced the glasses once they were used. They either left them or just did not replace them even though they were gone or dirty. They did not remove used food on plates from the room - Had to place them in the hall for them to get taken. Left things as if they had not finished their job. It seems that the cleaning staff needs to be taught the proper things to do. DO NOT leave rooms unfinished! The concierge lounge was not what it has been at other stays in other areas. They ran out of food each evening. The selection was not at all what it has been other locations. The staff in this area were not very friendly.
The room was comfortable and adequate. It was pretty inexpensive going through an online source. Having said all the negative comments it is tons better than most hotel rooms I have been in. They did not give free wi fi. I tried to use my computer with a wire in the business room and it did not work. The lobby was so noisy that it was impossible to use the computer there even though in the lobby the wi-fi was "free". The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice. ,They did not give free wi fi. The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice.
I had reserved 5 rooms each with 2 double beds. At checkin I was given 4 rooms each with a King bed & 1 room with 2 double beds. Each room was to accommodate a family of 4. Clearly, 4 people would not fit on 1 King bed. I was offered a rollaway in only 1 of the rooms with a King & told that there were no more rollaways available. Some members of my party could not stay at the hotel & went to stay with local relatives. Shame on Marriott for not honoring the reservations as made!!
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
Nice place to stay for the money. Clean, bed was pretty comfortable. Decent pool area although it didn't look anything like the picture they have of it. Easy 101 freeway access and about 15 minutes to north hollywood and universal studios. And about 15 minutes to Malibu. Fast food and gas within walking distance/ Mcdonalds,taco bell, jack in the box, subway 7-11 and a grocery store. Quiet, didn't hear any other guest noise. They make everyone sign a noise release so it keeps everyone on their toes. Not luxury accomodations by any means but for what they charge, the location and cleanliness is great. Would stay here again. Keep in mind that the price you are given online is about 15 dollars less than what you wil actually pay, due to taxes. Parking stalls are very close together but there are more than enough spaces to accomodate every guest. Room was stuffy, had to keep the air conditioner on all night and it blew curtains open. If you go here during summer, bring a "chip clip" or something to clip the curtains closed.
The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.