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Très près de tout ce que nous avons apprécié. Pas de salle de gym. Il faut y aller en voiture à une autre adresse.
J'ai demandé à avoir la chambre plus tôt, et ils ont accédé à notre demande L'hôtel pourrait faire une modernisation esthétique.
comfortable and modern rooms. good complementary breakfast
The bed was very comfortable. Check in and check out were efficient and brief. The waffles and oatmeal were good. The breakfast was underwhelming. The hot food was gross and the bagels/breads were stale. The hot tub wasn't hot and there were no towels by the pool. I think I over paid for what we got. I think I'll try across the street next time.
Overall everything was great, I use to live in the area & for last minute reservations for New Year's Eve night with a 3 month old the acommendations were perfect. We checked in about 5:30pm New Year's Eve, just walked right up to the desk. 2 young ladies were behind the counter & immediately let me know they would be right with me. One was Showing the other how to do something, when another employee walked in behind the desk & was told "oh you can help her" she was very rude when she helped me not even a hello, have a nice night you can tell she didn't want to be there.
Good space and food, clean.
Convenient to freeway, gas station, Walgreens, and casual restaurants. Breakfast was good, oatmeal, eggs, sausage, hot coffee, etc. every morning plus the "to-go" brown bag breakfasts are available for those in a hurry. The bed was super comfortable. Not as clean as other Hampton Inns I have stayed at and the front desk usually only had one person who was on the phone most of the time. The hotel faces the freeway, the traffic noise was very loud. There were no lights on in the parking lot the first night; it was really dark and creepy getting to my car! I was there for three days and there was the same little pile of what looked like paper bits and crumbs on the floor by the elevators the entire time. The hall carpets are very stained EVERYWHERE. The tops of the lights by the bed, picture frames, baseboards, top of the headboard, back edge of the desk were all dusty, there was mineral buildup all along the bottom of the shower door and it was obvious that vacuuming between the furniture was not done regularly. The entire hotel gave the impression that they are short staffed so cut corners on service and cleanliness.
Cleanliness, staff friendliness, overall good breakfast. Next night we stayed at a Hilton in Monterey and the rooms were small, terrible carpet, and too expensive Did not enjoy driving through parking lot to get to hotel. Should have easy access offa main road
Cleanliness of the room Room layout Brightness of the room A/C control was very accurate Kitchenette area Seating area and desk The bed was a little hard Couch was a little hard to sit on
Mini-réfrigérateur et micro-ondes. C'était un énorme avantage Le spa ne fonctionnait pas ...
L'emplacement de l'hôtel était de bonne qualité. Il y avait un parking convenable. La chambre était propre et tout a l'air de marcher. Le personnel était super. Très sympa et serviable. Les oreillers n'étaient pas confortables. Les draps étaient vieux. Ont besoin d'être remplacé. Il y avait des taches sur les draps.
Très joli et pas cher du tout, et ils acceptent les animaux
Nous avons réservé 2 chambres pour 5 prsonnes chacune. La première disposait de 2 Queen beds et un sofa, donc pas de soucis. Par contre la 2ème ne disposait que de 2 Queen beds. Nous avons dû batailler ferme avec le personnel pour obetnir un lit supplémentaire qui de plus ne pouvait pas entrer dans cette chambre trop petite. Par chance, il y avait suffisamment de place dans la 1ère chambre pour un lit supplémentaire. Il est innacceptable de (pouvoir) réserver une chambre pour 5 personnes (et d'en recevoir confirmation) et de ne découvrir qu'une fois sur place qu'on ne peut en loger que 4!
la chambre était grande, c'était agréable d'avoir une piscine, la dame à l'acceuil nous aidait et nous conseillait bien. Près de plusieurs commerces. Lit d'appoint pas confortable, le spa était fermé
Pour nous une étape agréable et reposante aprés un périple fatigant. Pas d'ascenceur pour le premier étage ou nous étions logés.
les chambres spacieuses et belle piscine
Le rapport qualité prix correct pour la région. Le fait qu'il soit situé loin de Los Angeles, mais c'est pour cela qu'il est abordable.
Location Dirty Floors. Housekeeping was great, but they need to change the carpets. Good value for the money.
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
The location which seemes very safe and quiet. Then top comforter sheet was rough. The carpet is very dirty. Towels where rough. There were 5 gnats in the sink when we arrived.
no toilet paper on bathroom. no room service .
The friendly staff from the front desk to the cleaning staff. N/A
good location Heater very noisy stopper in tub didn't work well
the staff on some days was really nice & very accomodating but not on a regular basis I found a roll of toilet paper on the corner of my bed & also a soap rapper there was some concern in my mind if they replaced the sheets/towels or simply fixed them since they had a bit of a smell to them.
1.) The parking lot is a bit cramped. I drive a compact, and it was still difficult backing out without hitting a car on the other side of the aisle. 2.) The carpet cleaners were scheduled to come in during my stay, but I was not told about this at time of booking. And this was despite the fact that the carpets were fine! I should have been informed about the planned cleaning beforehand, because it was a part of what I was buying.
Good value for the money. Nice neighborhood near a supermarket, fast food, gas and several eating establishments. Free parking. Would have been nice to have a microwave in the room, but you can use the one in the hotel lobby if needed.
The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
Overall clean safe and friendly
Très bien situé, chambre propre Système de réveil par téléphone pas fiable
Rien, la chambre était sale, et la salle de bain également!!! Pas à recommander!!! Tout, il y faisait sale et de mauvaises odeurs!
Le personnel était très sympa. Il n'y avait pas de frigo dans la chambre. Les fenêtres ne s'ouvraient pas.
The staff was kind and helpful. The rooms were clean and spacious. The breakfast was outstanding! There are no elevators. We were fine but if you have any challenges with stairs request a first floor room.
Breakfast was very nice. Rooms and infrastructure are in desperate need of updating. Horribly ugly patched up bathtub, Counter torn out of room replaced with closet, but in a very depressing way. It was sad to spend so much money on such bare minimum surroundings.
Very, very clean rooms and super comfy beds & a delicious warm breakfast! We would definitely recommend this hotel.
Wonderful breakfast, close to freeway and shopping, friendly staff Bathroom needed updating
The staff was professional and courteous. The price matched our expectations. It felt like a hotel on the decline. It felt like its peak was in 1992, and has since been in need of a large renovation.
Great staff, great hotel Staff, food and room
the breakfast was great! the beds werent comfortable and the room was a little outdated
The location was close to many things, food wasn't in shortage near the hotel! And there are many markets *Target, Ralphs were within 5 min drive. It was a quite, very good stay for the price On the second night, we learned that the freezers aren't exactly like the ones in a normal home so DON'T BUY ICE CREAM AND PUT IT IN THERE. Also there was a couple of surprise guests, 2 crickets that came in through a missed hole from the caulking. Its all good though, aside from that this location was EXTREMELY clean and welcoming
I particularly like the pillows. I don't know where the hotel industry gets them, but I'm on a search for my own bed!
Lock on my door wouldn't work therefore I was unavle to get into my room 3 times until they were able to solve the issue. Communication and resolution was very poor.
Breakfast was beyond what was expected. The pool and outdoor space was very attractive. The layout of the hotel was very nice. Very clean and comfortable. Check-in staff was super. The style of the interior of the rooms was a bit outdated.
The staff was very cheerful. Walls weren't thick enough you can hear everything from people talking next door in the hallway and even when someone turns on the shower. Long drive from Disney land and Universal.
I loved how pet friendly it was and how lovely the staff was.
The rooms were quiet. Staff was friendly and helpful. The 'market' was very limited and some items had expired dates.
Said they were Pet Friendly, which they were, but it was a $100 charge in addition to the room which was a little over $100. see above, we cancelled and got another rm with a reasonable charge 1 block away.
This guest did not leave comments about this hotel.
The hotel smells clean and fresh, unlike many hotels I've stayed in before. The large refrigerator came in handy; staying three days with five children costs a lot to eat out for every meal. I got food from the Vons next door and made my own food. The pullout bed in the king suit was not comfortable at all.
Price for room was very reasonable and It was very clean, staff friendly and very helpful.
was over priced for what it was. Staff could not direct me to a nice restraint. Noisy. Cheap
clean outside area with pool, BBQ, lawn extremely loud fridge in the room, very crowded breakfast place
The hotel is clean. The room I stayed is bit small but comfortable and have a full kitchen. I booked in May 2014 for a King-size bed room, but when I checked in on July 12 night, i was told the King-size bed was sold out. Then frontdesk staff gave a queen-size bed room for me/my wife and kid. I was confused why the pre-booked room be soldout.
Cat smell overwhelmed the room. Front office did not return phone call after leaving message. Had to return in the middle of the day moving my Mom to change rooms. Highly inconvenient and no resolution on site.
It was further away from the road so there was little road noise. I also liked the big fridges. Our first room smelled strongly of smoke. Our second room did not have a working AC. Our third room was decent. The walls are really thin so you can hear your neighbors, even if they are just talking quietly. Breakfast was a joke.
Live music at the Arena, total comfort in my room, nice restaurant, good food, good wine!
The location is nice, close to shopping and coffee. Pool and hot tub area is nice and clean. Rooms were not very clean, old, tub stained, shower curtain moldy, fridge was off when arrived and once on it froze our drinks, hard to get in and out of with baby things.
staff, room bath towels needed to be larger and I'm a small person!
Excellent value. Great amenities: gym, bar & grill, pool, WiFi & wired internet access. Water pressure was very low, making it difficult to shower. I understand conservation but I would prefer to make that a conscious decision rather than be forced by the plumbing.
Great Value for the room ,located close to shopping Low water pressure, stale smell in rooms
I like that the hotel has everything in it. Little gift shop, cafe, room service, etc, the other hotels in the area don't have any of these things. It's really a good size and rather comfortable room for the money. The 2 rooms I was in needed painting on the bathroom doors, the Door security feature in both rooms were worn out. Light bulbs in bathroom needed changing.
Quiet, relatively comfortable rooms. Restaurant and room service very over priced
The rooms were nice. The bed was comfortable. The coupon to purchase 2 express breakfasts and 2 cocktails for $11 for a couple was okay but the single traveler in our group didn't get any discounts. The express breakfast was $7.95 and not worth it. I would prefer a higher price room that offered a free continental breakfast.
Tv sound was set so that we could not adjust volume and when air conditoner was running could not hear TV. Was told BT t the desk this c was done by cable company. That made no sense.
The bed was comfortable Because we didn't book through the hotel the meager breakfast that others got for free cost us $10 each. After enough complaining they took that charge off. Other places offer free bottles of water - this place charged 2.50 if you drank one. The room smelled like cigarette smoke even though it said it was a no smoking room.
The beds of the hotel were nice and the bathroom had a very nice tub and shower. Those were the only highlights on this stay. The wifi in our room did not work at all and they said it was because we were in a part of the hotel where the signal was weak. They told me to hook the ethernet cable to my laptop and even that didn't work. It took 3 calls down to the front desk to get someone to finally fix the ethernet cable. The first night we came in, there must have been an event or a load of people at the restaurant in the hotel because we could not find a parking space anywhere remotely close to the entrance of the hotel. By the next morning half those cars were gone so I knew they weren't guests. The walls of the hotel were also sort of thin and I could hear someone next door talking loudly on their phone. Overall it was not a pleasant experience and I would not stay here again or recommend it to anyone.
GREAT PRICE, CLOSE TO VENUE.
location, service, room, view, proximity to great restaurants and the best/easiest wifi at any hotel we've stayed...
Ocean view. Old shower heads. Uncomfortable furniture. Outdated music appliances. Unromantic decor and feel, kind've hospital-like.
upgraded to the 'big' room with bathtub (with jets) in the room, it was nice, quieter than I would've expected being right next to the highway, but super easy to get around from, good breakfast. not much, our room was on the end, so easy access to the stairs, everything was great.
Handsome clean rooms with crisp fresh white sheets and a comfortable bed. Four of us stayed four nights comfortably in one room.
Free breakfast; reasonable room rates
The room was comfortable and adequate. It was pretty inexpensive going through an online source. Having said all the negative comments it is tons better than most hotel rooms I have been in. They did not give free wi fi. I tried to use my computer with a wire in the business room and it did not work. The lobby was so noisy that it was impossible to use the computer there even though in the lobby the wi-fi was "free". The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice. ,They did not give free wi fi. The parking was like a block away and you had to pay. They were short on amenities. I felt like they were nickel and diming me. The nice view they gave me was rather short on the nice.
Location and price. Starbucks in the lobby. The hotel overall felt old, tired and way overdue for a complete renovation.
We liked the comfortable beds and updated room. The hotel had everything we needed - although we didn't have the chance to try much out since we were staying there after a late wedding and left early morning. Valet was overpriced. For the price of the room self-park should at least be free. The room location (318) was level with the gravel top roof building below - unsightly and defeated the purpose of having a balcony.
I had reserved 5 rooms each with 2 double beds. At checkin I was given 4 rooms each with a King bed & 1 room with 2 double beds. Each room was to accommodate a family of 4. Clearly, 4 people would not fit on 1 King bed. I was offered a rollaway in only 1 of the rooms with a King & told that there were no more rollaways available. Some members of my party could not stay at the hotel & went to stay with local relatives. Shame on Marriott for not honoring the reservations as made!!
The concierge office was good with instructions. Registration was friendly and helpful. When we first arrived and went to our room, they had not made the bed and the pillows were on the chair in the room. The room cleaning staff was not real up to the standard that Marriott offers other places. We found a wet towel on our side table one day, they never replaced the glasses once they were used. They either left them or just did not replace them even though they were gone or dirty. They did not remove used food on plates from the room - Had to place them in the hall for them to get taken. Left things as if they had not finished their job. It seems that the cleaning staff needs to be taught the proper things to do. DO NOT leave rooms unfinished! The concierge lounge was not what it has been at other stays in other areas. They ran out of food each evening. The selection was not at all what it has been other locations. The staff in this area were not very friendly.
Quite place Showers 2 short but good
Room was clean Very basic amenities. Bed uncomfortable.
I couldn't believe they charged my card before I even got there. Then when I got too tired to drive anymore they wouldn't refund my money
the room was clean and decorated in a sleek euro style with efficient use of space and aesthetically pleasing details. we got a good nights sleep - all we needed. bare bones amenities including skimpy rough towels, tiny bars of soap and that was it. one vending area. deteriorating stairs. check in process seemed to assume we were potential rowdies or criminals.
Great size pool for young children. The landscaping was very beautiful. They wouldn't let me do an early check-in. Had to wait around with a 3 year old, and a 9 year old for 2 and 1/2 half hours before being able to check-in after 3pm.
At least there's a good bar called Cronies close by to go and drown your sorrows for staying at such a dump
This location has new , clean rooms. For the price, you can't beat it. Friendly staff. The bed was so-so. Extra cost for wi-fi. Low water pressure.
You get what you pay for and that's what you receive here. You will get your money's worth and more. Pleasantly surprised. I would stay here again without hesitation!
We went to universal studios for 2 days and decided to stay at this hotel because of it's reviews. We were very satisfied, the air conditioner work well, they had a mini kitchen with dishes, pots & utensils and a full size refrigerator. They also have complimentary dinner with wine or beer, which ends at 7:30pm. They also have a restaurant at walking distance which we went to since we got there at 7:25pm. Their complimentary breakfast we were able to enjoy. We love this hotel, we will definitely book a room here next time we are in the area.
This was a great hotel. The room was large, clean, and comfortable. The furnishings were comfortable. Linens were clean and of good quality. Free breakfast bar was excellant with omelets, waffles, fresh fruit, and more. We would definately stay there again!
This hotel is a great selection of the area. It is just off the 101. It is a beautiful drive through the Santa Monica Mountains to get to Malibu. There is a Trader Joe's right next to it - very convenient if one wants to take food into the suite. There are also lots of other grocery stores and restaurants nearby. The staff is very friendly and helpful. I used the small business center that was equipped with PCs, printers and a fax machine. Full breakfast was very nice. Room was quite spacious.
We enjoyed our stay, rooms were updated, the mini kitchen was nice, outside area very well maintained, used the barbecue area very nice and relaxing, pool area too. Breakfast, dining area very comfortable, free breakfast, dinner with beer was awesome. Using the conference room and Internet was a big help. The fitness room was ok. Some Resturants near by, a Trader Joe's next door was sweet!! Definitely book this place again.
We were there for an event at Pepperdine University. About 20 min. away but the breakfast. Spacious rooms
The rooms are small but cozy, clean and modern. The staff was very friendly and helpful. The breakfasts offered diverse choices and was well stocked. My wife loved the fact that we could walk to Trader Joes to do some of our quick meal shopping. Great stay!
I have stayed at this Homewood Suites location many times and it is consistently one of the best run, friendliest hotels I know of. The front desk staff is great and the housekeeping staff is great. Rooms are always well kept and the beds are very comfortable. Full kitchen in your suite, free booze in the evenings and breakfast in the morning. What more could you want? Seriously, stay here - you will be glad you did.
This hotel is located just off the 101 but I didn't experience any traffic noise. It is right next to a Trader Joe's which comes in very handy. There are also other grocery stores and restaurants nearby. The hotel has complimentary breakfast with a number of selections. My room was very spacious with a full kitchen. The staff was very helpful with directions and other assistance. The hotel has a small business center with two computers and printers and free wifi. It is a short, beautiful drive over the Santa Monica mountains to Malibu.
Came to So. Ca for my Dad's 97th Birthday. My husband couldn't make the trip so I was staying alone for a week. I loved staying at the Homewood Suites. Parking is more than ample. Rooms are very quiet. Returned very night to a clean room. I felt very safe staying there and I love that there is a Trader Joe's are next door. I will stay at Homewood very time I return to So California.
This hotel was amazing! The service was friendly and helpful, the breakfast was great and they also have a complimantery dinner.