Hôtels à San Polo, Venise

Points positifs: Thank you for the most memorable wedding anniversary . Your hotel is splendid and in a perfect location. Breakfast was so relaxing in your beautiful garden and the food was impeccable. The view from our window was everything I wanted from Venice perfect. All the recommendations for dinner were on point. Your welcoming was so warm we really will be back as soon as we can. Venice is magical. Keep up the good work. Many thanks

Points positifs: L’hôtel est magnifique avec beaucoup de charme. Le personnel est attentionné et saura vous orienter sur les choses à voir à Venise. Les chambres avec terrasse dispose d’une vue imprenable sur les toits de Venise et le petit salon extérieur de la chambre permet de profiter pleinement des nuits vénitiennes tout en dînant tardivement.

Points négatifs: Le service du petit-déjeuner était un peu hasardeux mais nous sommes arrivés tard ce qui explique peut-être cela et n’enlève rien au charme de l’hôtel.

Points positifs: The bed moved

Points positifs: The service is perfect. My favorite person was Davido in the restaurant. He made our stay the best. Thank you!!!!

Points négatifs: I loved everything about our stay.

Points positifs: Personnel d'une grande courtoisie, petit déjeuner servi exceptionnel avec d'excellents produits, décor très raffiné;établissement parfaitement placé .

Points positifs: Personnel de reception impeccable. Chambre spacieuse et confortable. Le silence et la beaute du Palazzo

Points négatifs: Rien

Points positifs: The bed was comfortable and we had a lovely outside balcony

Points négatifs: I thought the restaurant where we had breakfast was extremely formal and limited selection of breakfast. The lounge upstairs was very dark and drab.

Points positifs: Venart is an oasis in overly touristed Venice. Far enough away from all the noise and crowds and easily reached by foot or boat. This is a beautiful old palace that has been lovingly restored and feels comfortable and grand. The staff is exceptional in their ability to deliver what is asked and also intuited.We had an amazing room on the second floor overlooking the Grand Canal with ceilings that had to be 30 feet tall. Elegant breakfast served a la carte in the garedn or the restaurant. We will be back again to enjoy this exceptional property.

Points négatifs: Non guests on the property in the morning disturbing the peace and quiet.

Points positifs: Reception staff were all very helpful and efficient.

Points négatifs: Room was dark and did not have the view of the canal,

Points positifs: The two front desk staff I engaged with most were lovely, knowledgable and provided a great concierge service by discussing restaurant and travel needs, offering options and making bookings. They handled problems and requests quickly, had perfect English, were professional and capable. The gardens were lovely spaces, the inner courtyard especially tranquil. The palazzo origins of the building make you feel more connected to the history of Venice, and the decor was fresh, reflecting the fact the hotel was only created a few years ago. The newness of the place means that USB charging points are conveniently included in the rooms. Fresh fruit in the room, nibbles provided with drinks

Points négatifs: The lounge rooms were dour and were not appealing as a place to sit. The hotel photos make them look traditional but in reality they would made a good set for Miss Havisham’s house. Not helped by the fact they were not lit after dusk. I’m sure in warm weather the gardens would be the logical place to sit for a drink, but in cooler weather there is nowhere convivial to sit. The reception area is overwhelmed by a sarcophagus of a table (that exudes the hotel branded scent - available for sale) which takes up any room for communing. When we came in after dinner out and asked to sit in part of the restaurant for a drink (there was some life there) we were told that it was for dining only.... The breakfast was overly formal, stiff service, a la carte only with somewhat limited options. I guess there are local interpretations of eggs benedict, but this was the first time I encountered no ham, no muffin and no hollandaise. The classic room I booked had the advantage of a balcony, with views of the tv aerials of the city. In hot weather the balcony might be a god send, perhaps compensating for the very tiny room, no room for two people to pass the end of the bed! Mould under the rim of the bath did not meet my expectations of luxury. Housekeeping had a go at removing, but it was still there. In summary, a middle ranking small hotel, with middle ranking management, attempting to be luxury boutique. However, this is Venice and I’m not sure this isn’t the norm.

Points positifs: The decor of the hotel made you feel as though you were in Venice in its historical heyday. The service was exceptional. Breakfast was very tasty and plentiful. Drinks at the bar were very well crafted. No detail left to chance. We would stay here again.

Points négatifs: Nothing.

Points positifs: This is a wonderful place to stay. We loved it! Staff was excellent very friendly and kind.

Points positifs: The staff were all very friendly and helpful, breakfast was great.the position for walking to all the major places of interest plenty of places to eat and drink close by. Would recommend to others .

Points négatifs: Great hotel but out of the many i have stayed in throughout the world it did not give you a tea/coffee making in your room although you could get this at any time by calling room service at a charge of course.

Points positifs: We liked the location of this hotel and the staff were very helpful at all times. A must for anyone thinking of visiting Venice. The balcony over looking the canal is a must when your are have a drink after visiting the sites.

Points négatifs: The bar closing at 10.30

Points positifs: Size of room. Quiet. Lady on reception was very polite.

Points négatifs: Where to start... First of all, main entrance to the hotel is from the sea, so you can arrive only with boat. There is other entrance where you can come by walk, but it’s so small, so dark, so scary, in very long and tight street witout lights. It looks like you enter in some old dark basement...SCARY! When we arrived on reception was a reception staff, a man. We were talking, and I said normaly that it was so busy and a lot of people, so we couldn’t find any available taxi boat to arrive. He said sarcastic “It’s not my fault!”... why is that for. I never said something like that. What a behaviour! But the most terrible thing is that we paid more than 500€ for one night, in 4 star hotel. It said that breakfast is included. They say that orange juice is fresh, but obviously it’s not, you know when you taste it. When we come on breakfast, it was not buffet, they bring you on table some things like butter, bakes, nothing special... but if you want eggs, it is EXTRA charged. SHAME ON YOU! Also they have made a reservation for the amount on my credit card. When we did check-out we have paid in cash... more than 10 days they didn’t return that reserved money on my credit card. Dear hotel, a time before this I slept in Danieli hotel for 600€, 5 star, awesome breakfast included, location perfect... you are trying to compare with hotel like this with prices, and you offer so much more LESS... Defenetly the worst hotel I’ve even been in, and I wouldn’t recomend it to anyone! Luckly I was here just for one night.

Points positifs: Personnels très agréable serviables petit déjeuner excellent Bar très sympa Deco chic et moderne La chambre vue sur le canal est très sympa

Points positifs: Staff were great, location perfect

Points négatifs: Breakfast could varied a little

Points positifs: This hotel was very close to st marks square and right by the ferry bus stop.

Points négatifs: This d'hôtel room was quite small and expensive for what was offered.

Points positifs: Alex was fantastic

Points positifs: Très bien le luxe et le calme, le personnel: sa gentillesse et sa compétence.

Points négatifs: l'accès par la ville est un peu pénible, l'accès en bateau par le canal est à recommander mais nécessite un motoscaf

Points positifs: Beautiful hotel

Points négatifs: Nothing

Points positifs: Polite and friendly staff, knowledgeable and helpful; excellent decor and cleanliness in room; superb canal view

Points négatifs: We were really disappointed there were no tea and coffee making facilities in the room and buying such beverages from the bar proved expensive!

Points positifs: Le petit déjeuner très généreux et excellent Le personnel très accueillant et serviable parlant français La situation de l’hôtel en plein cœur de Venise

Points négatifs: Rien

Points positifs: Personnel très aimable et serviable, un très bon petit déjeuner, l'hôtel a un bon emplacement. Ils nous ont recommandé des petits restaurants avec cuisine typique, absolument top.

Points négatifs: Malheureusement notre chambre était située en face d'une place publique qui est utilisée pour le chargement des bateaux, souvent du bruit suite à ces chargements vers 3 heures et 6 heures le matin. L'emplacement de l'hôtel est un peu difficile à trouver côté rue.

Points positifs: Très agréable, serviable et sympathique. L'emplacement est très pratique et le service excellent. Les chambres étaient propres et magnifiques.

Points positifs: Bien situé

Points négatifs: Pas. Certaines choses ont été situé au milieu de la chambre.

Points positifs: Très propre, excellent petit déjeuner

Points positifs: Great location, close to the Rialto bridge but away from the busy centre.

Points positifs: Breakfast was ok, all in all a nice hotel with friendly staff.

Points négatifs: Two of four beds were quite old.

Points positifs: Nice view of the canal from the room, classical design and friendly staff and accessible by water taxi.

Points négatifs: N/A

Points positifs: The location was very central. The staff were so polite, informative and welcoming. The view from the breakfast room and ground floor balcony of the grand canal is beautiful.

Points négatifs: The room was dated, and my children’s beds were small. The view from our room was facing another house’s window, we had to keep the shutters closed, as they could see in our room. Buildings are very close together. The breakfast was ok, not much on offer, a bit basic and the same daily. If you went late there were not any croissants. The breakfast room was very cramped and hot. The hotel was expensive, we were expecting a bit more for our money.

Points positifs: Super petit déjeuné Emplacement parfait pour visiter la ville Le personnel très sympathique

Points positifs: This place is beautiful. Magnificent views. Centrally located, great value for money and the staff were super helpful. I highly recommend this location...I don't think I have said that about any other accommodation.

Points négatifs: The stairs between level 2 and 3 are killers but they take nothing away from this magnificent accommodation.

Points positifs: We had an incredible view of the Grand Canal (Room 105). Air conditioning worked better than any other of the many hotels we stayed at through-out Europe.

Points négatifs: It was difficult to walk to, as the whole city is like a maze and many streets are not labeled. We left via water taxi for 65 euros.

Points positifs: Emplacement/ prix / disponibilité de chambre single

Points négatifs: Des meubles qui ne serve plus a rien de nos jours. Grand Bureau inutile,chaises, tapis et bidet dans la salle de bain. Enorme telephone et lampes en tout genre. On n'utilise plus ce genre de service en 2019

Points positifs: Great location great staff best breakfast happy staff

Points positifs: Everything

Points négatifs: The computer for guests is slow, a very minor issue

Points positifs: Central location on Grand Canal. Lovely old interior especially the chandeliers. Terrace on canal great for watching the activinyl on the canal

Points négatifs: Nothing

Points positifs: Situation très bonne, plein centre, personnel accueillant.

Points négatifs: Un peu bruyant.

Points positifs: Location was great, friendly staff. We stayed here for 4 nights for our honeymoon. Breakfast was lovely too.

Points positifs: Staff very friendly and very knowledgeable

Points positifs: Every staff member we crossed paths with were friendly and helpful. The day we arrived there was a lovely man who helped us up the stairs with our luggage. After making my booking, and prior to arriving, I broke my ankle and was travelling on crutches. Hotel staff offered to change us to an apartment around the corner dye to the stairs in the hotel. We opted to stay in the hotel but it was a very kind and generous offer. Breakfast was delicious. I loved the venetian decor and the room was comfortable. Location is perfect! I would definitely stay here again.

Points négatifs: Stairs when travelling with suitcases, however stair access is made very clear before booking.

Points négatifs: There is a very very steep staircase to climb that I found very difficult to get up and down on each time. I would not book again or recommend . We had room 11 the only room on the ground floor but it was very dark with no daylight. We did not feel we were part of the hotel as it was light another world upstairs which was lovely. The hotel , rooms and breakfast were very good as were the staff.

Points positifs: Superbe. C'est beau, propre, bien situé. Le personnel est aimable et le petit-déjeuner très bon.

Points positifs: Staff are very friendly. Location is quite good.

Points positifs: Emplacement top Calme Vue sur le grand canal dans la salle à manger Petit hôtel avec décoration très personnalisée

Points négatifs: Le petit déjeuner qui était moyen. Les escaliers à monter même si nous le savions ...

Points positifs: The staff is extremely helpful. We had lot of luggage and i was there with my old parents. Staff was sweet enf to shift me to a near by appartment.

Points négatifs: There is no lift and approx 85 steps to climb. With luggage it is impossible to do that.

Points positifs: Hotel bien situé dans Venise. Chambre conforme à la description. SDB spacieuse et bien équipée. Petit-déjeuner correct. Service disponible. Belle vue sur le Gd canal depuis la salle de petit-déjeuner.

Points négatifs: 3ème étage : 69 marches pour accéder à la réception, l'hôtel avait prévenu donc OK mais si vous avez de grosses valises ou des jambes fatiguées : abstenez vous. salle de petit-déjeuner petite.

Points positifs: Location, view of the canal, breakfast

Points positifs: Very good location!!!, a little bit old, but clean.

Points négatifs: It has a lot of stairs , and no elevator

Points positifs: Location is perfect

Points négatifs: The only stairs are bad,

Points positifs: Les vues sont extraordinaires et la chambre était très confortable

Points positifs: Les chambres sont bien décorées, très bien situé.

Points négatifs: Nous avons demandé un lit supplémentaire, ce qui n'était pas disponible, donc nous avons dû prendre une chambre supplémentaire avec prix complet mais qui n'était pas comme les autres chambres.

Points positifs: Situation géographique intéressante au bord du grand canal, quartier calme. Jolie petite cour intérieure.

Points négatifs: Grande différence de confort dans les chambres d’une même catégorie (on en a réservé 4, la 1: grande chambre avec lit en 160 cm salle de bain + douche; 2: chambre moyenne avec lit 160 cm et salle de bain; 3: très petite chambre avec lit en 140 cm et salle de bain ridicule avec une douche minuscule); 4: chambre sous les toits, difficile de circuler pour des personnes un peu grandes, salle de bain avec baignoire en sous pente dont l’accès est rendu très difficile par une paroi de douche et les poutres du plafond, 2 minuscules fenêtres donnent sous les toits pas d’impression d’aération). Autant savoir qu’on ne sera pas forcément bien logé dans la catégorie de chambre réservée. Ils ont accepté des changements, ça n’a pas été simple, et pas toutes les nuits de notre séjour). Les photos du site sont très bien mises en valeurs, les chambres paraissent grandes mais ce n’est qu’une impression. Petit déjeuner très basique. Certains employés pourraient être plus agréables. Dommage.

Points positifs: Amazing palatial hotel. Awesome high ceilings and right on the Grand Canal, with it's own dock right on the canal and a very short walk to the public taxi.

Points négatifs: The river taxi from the hotel to the station was 60 euros! Only a five-minute ride and we could've walked it in 15/20 minutes.

Points positifs: tout était parfait. Nous avions réservé une chambre supérieure et nous avons reçu une immense suite. Quelle belle surprise.

Points négatifs: Tout était bien sauf un petit bémol l’eau Pas très chaude en rentrant le soir. Sinon tout était parfait.

Points positifs: Nothing

Points négatifs: Location , rooms are not clean , very different from the pictures , you will have problems in transport you may take public ferry’s or walk in the small streets !

Points positifs: I got no complats on any thing. my family loved your place. i plan to be with you on my next tripto Venice

Points positifs: Location was very convenient to one of the Ferry stops, It was right next door was the Hotel. Our room was simply over the top with a magnificient view of the Grand Canal. The staff was helpful and very nice.

Points négatifs: Bed could have been more comfortable.

Points positifs: I loved the location and the staff and the breakfast which was included

Points négatifs: The rooms were a little small

Points positifs: Très bon emplacement, excellent rapport qualité/prix. Accueil très agréable, chambre très spacieuse et très bien insonorisée avec des produits de toilette de très bonne qualité. Les employées très gentils et accueillants.

Points positifs: Location

Points négatifs: The decoration of the room. The overall quality of the hotel. It is somewhat rundown. Price / quality relationship

Points positifs: Le salon du 1 er étage

Points négatifs: Chambre 303 , 502 et 503 à bannir tellement minuscule pas de fenêtre pas possible de se doucher debout

Points positifs: Fabulous location Incredible Mozart suite Plentiful breakfast Exceptionally comfortable

Points négatifs: Slippers were full of hairs Toiletries not restocked

Points négatifs: La propreté pas au top pour une chambre à ce prix.