Avis des utilisateurs
Note globale
7,3
Bien
Basé sur 723 avis
Embarquement
7,6
Confort
7,5
Équipage
8,0
Divertissement
6,5
Repas
6,9
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Infos Air Serbia
| Code IATA | JU |
|---|---|
| Itinéraires | 96 |
| Itinéraire le plus populaire | Tivat à Belgrade Nikola Tesla |
| Aéroports desservis | 49 |
| Aéroport le plus populaire | Belgrade Nikola Tesla |
Commentaires récents
Avis des clients
76
41
31
26
25
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4,0
Points négatifs : Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging.
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10,0
Points positifs : Smooth and simple. Great flight!
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6,3
Points positifs : No stress at all. Friendly staff.
Points négatifs : Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route.
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10,0
Points positifs : On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!
Points négatifs : It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure.
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9,6
Points positifs : The flight experience was smooth!
Points négatifs : A little snafu at the gate with everyone's carry on luggage could have been avoided with better communication.
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10,0
Points positifs : Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard.
Points négatifs : Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little.
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3,6
Points positifs : The actual takeoff and landing with this airline is usually smooth
Points négatifs : Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner.
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3,0
Points négatifs : The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints.
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10,0
Points négatifs : Everything
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10,0
Points positifs : Comfortable, on time, smooth boarding
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8,3
Points positifs : Evriting
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5,6
Points positifs : It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.
Points négatifs : They should finally replace old ATR-72.
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2,0
Points positifs : Nothing
Points négatifs : Manners
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10,0
Points positifs : Super comfortable the seats and staff
Points négatifs : Nothing it was great.
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2,6
Points positifs : Nothing, pretty much
Points négatifs : I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off.
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2,0
Points positifs : Nothing
Points négatifs : For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever
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3,0
Points positifs : The crew on board was helpful, but they can hardly make up for company’s atrocious policies.
Points négatifs : They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future.
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3,6
Points positifs : WeII, I didn't die.
Points négatifs : Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.
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10,0
Points négatifs : The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport
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4,0
Points négatifs : Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls.
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9,0
small but good plane
Points positifs : the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.
Points négatifs : the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.
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9,0
Points positifs : the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.
Points négatifs : the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.
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8,0
Points positifs : Food was fantastic. Crew was attentive and polite.
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8,4
Points positifs : Crew was friendly and very attentive. Food was better than most airlines’ long haul meals.
Points négatifs : Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight.
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8,5
Points positifs : Crew was good, short flight on an older aircraft, everything was fine
Points négatifs : Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens...
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6,5
Points négatifs : This flight is apparently consistently late
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4,3
Points positifs : Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though.
Points négatifs : The selection of movies . Very poor . What entertainment?
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8,3
Points positifs : Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep
Points négatifs : More movies and TV shows please!
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6,3
Points négatifs : My bag making it to my destination not broken.
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5,5
Points négatifs : Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely.
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0,0
Points négatifs : My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight
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7,0
Points positifs : The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival.
Points négatifs : The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time.
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2,0
Points négatifs : The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.
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7,2
Points positifs : Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)
Points négatifs : I know this was a short flight but one tiny bag of pretzels is just not acceptable!
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7,2
Points positifs : Fast service, kindness.
Points négatifs : They should finally get rid of these old ATR-72 and replace them with some newer aircraft.
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10,0
Points positifs : Crew
Points négatifs : Seats
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6,0
Points négatifs : Snacks on the plane, comfort
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7,6
Points positifs : Ok?
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5,2
Points positifs : The crew was friendly.
Points négatifs : The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,
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9,3
Points positifs : The crew is fantastic team,Dana is the best!Thank you
Points négatifs : Food
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9,0
Points positifs : Crew is fantastik,Dana is the best
Points négatifs : Food
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10,0
Points positifs : The air Serbia staff were top class
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8,6
Points négatifs : they charged me for baggage when it was supposed to be included
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10,0
Points positifs : Comfy and clean
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8,0
Points négatifs : Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal.
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6,3
Points négatifs : the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.
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10,0
Very comfortable and pleasant
Points positifs : Pleasant staff, wonderful food, very pleasant flight
Points négatifs : Nothing, everything was very good
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2,0
Points positifs : I didn't get to my AirSerbia flight.
Points négatifs : I didn't get to my AirSerbia flight.
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6,3
Regular operator with low cost service
Points positifs : I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.
Points négatifs : Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.
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5,6
Alitalia operated code share flight
Points négatifs : No entertainment equipment, video or audio.
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10,0
10
Points positifs : good service , everything good.
Points négatifs : nothing
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3,6
Bad service
Points positifs : My isle seat
Points négatifs : Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)
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4,0
Points négatifs : Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.
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4,3
Overcrowded bagage
Points positifs : Comfortable seats
Points négatifs : Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC.
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8,0
ON time trip, reasonably comfortable aircarft, no frills service
Points positifs : On time flights both directions
Points négatifs : Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage
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6,6
Just a one hour flight —otherwise it might have been torture
Points positifs : Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.
Points négatifs : I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.
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4,3
Flight was delayed 4 hours and I miss a connection
Points positifs : Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation
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4,6
Ridiculous baggage fees
Points positifs : Quick and short flight. Plane was clean and comfortable
Points négatifs : The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again.
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4,0
Points négatifs : Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.
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6,6
Points négatifs : Arms rest are pretty small
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Statut du vol
Itinéraires proposés par Air Serbia
Aéroports populaires desservis par Air Serbia
- Aéroport Belgrade Nikola Tesla (BEG)
- Aéroport Zurich (ZRH)
- Aéroport Podgorica (Titograd) (TGD)
- Aéroport Tivat (TIV)
- Aéroport Aéroport Intl de Tirana (TIA)
- Aéroport Vienne-Schwechat (VIE)
- Aéroport Skopje (SKP)
- Aéroport Nis (INI)
- Aéroport Paris Charles-de-Gaulle (CDG)
- Aéroport Istanbul (IST)
- Aéroport Zagreb Franjo Tuđman (ZAG)
- Aéroport Moscou-Cheremetievo (SVO)
- Aéroport Ljubljana Jože Pucnik de Ljubljana (Brnik) (LJU)
- Aéroport Bucarest Otopeni Intl (OTP)
- Aéroport Athènes Aéroport international d'Athènes Elefthérios-Venizélos (ATH)
Coordonnées de Air Serbia
- JU Code IATA
- +33 1 78 900 459 Appeler
- airserbia.com Consulter
Présentation de Air Serbia
Air Serbia est la compagnie aérienne nationale de Serbie qui opère ses vols depuis ses deux hubs, à l’aéroport international Nikola Tesla à Belgrade et à l’aéroport Nîs Constantine. Grâce à ses accords de partage de code avec de nombreuses compagnies comme Aeroflot, Air France et Air China, elle peut desservir une soixantaine de destinations dans 32 pays différents situés essentiellement en Europe, mais aussi en Asie.
Air Serbia possède deux classes de cabine différentes : la Business Class et l’Economy Class. Dès l’aéroport, vous pourrez bénéficier du confort de la Business Class en attendant votre vol dans des salons privés, exclusifs partout dans le monde. Vos repas à bord peuvent se faire sur commande, à la carte parmi un menu conçu avec des produits frais et qui varie selon les saisons et les destinations. La cuisine est généralement inspirée de la gastronomie serbe.
Sur tous les vols de la compagnie serbe, vous pourrez bénéficier d’un service de haute qualité en Economy Class vous permettant d’avoir des collations et des boissons gratuites tout au long du voyage. Le vol reliant Belgrade à New York, seul long-courrier proposé par la compagnie, permet d’avoir un repas riche et varié en quatre temps au long du vol.
Air Serbia a une franchise bagages qui varie beaucoup selon les destinations, excepté pour les bagages cabine qui sont toujours limités au nombre de 1 avec un poids maximum de 8 kg en Economy Class, et de 2 pour la Business Class.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.