N°1 dans le monde
« good budget airline »
N°1 dans le monde
« good budget airline »
N°1 dans le monde
« good budget airline »
N°1 dans le monde
« good budget airline »
| Code IATA | AK |
|---|---|
| Itinéraires | 230 |
| Itinéraire le plus populaire | Kota Kinabalu à Aéroport international de Kuala Lumpur |
| Aéroports desservis | 69 |
| Aéroport le plus populaire | Aéroport international de Kuala Lumpur |
Points positifs : Landing 20 minutes ahead schedule.
Points négatifs : Nothing much to improve as it only 50 minutes flight
Points positifs : Could not board due to flight restrictions
Points négatifs : Would suggest providing an email to let travelers know if the flight restrictions
Points positifs : Nothing I like
Points positifs : the girl next to me was flirty
Points négatifs : the girl next to me could have offered her number...
Points positifs : Aero bridge availability
Points négatifs : Choice to meals like McD mix and match. Can choose other combination of same value
Points positifs : No and No! Seat was cramped. Crew was ok
Points négatifs : If they weren’t always on the PA. I was trying to read and someone was always talking
Points négatifs : Need to cleanup the cabin.
Points positifs : Quick and easy boarding and very friendly crew
Points négatifs : Nothing really. For a no-frills flight, it was a great value
Points négatifs : Flight delayed.
Points positifs : Efficiency
Points négatifs : Attentiveness and comfort passenger for any incident.
Points positifs : Efficiency
Points négatifs : Attentiveness, we were miss for food purchasing was abit rush.
Points négatifs : Not too much delay as usual
Points positifs : on time despite having to unload luggages for passengers who did not turn up
warm welcome from pilot and co-pilot from cockpit
Points négatifs : none
Points positifs : Checking in goes well
Points négatifs :
after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight.
Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Points positifs : Quick flight
Points négatifs : Water should be free
Points négatifs : No wifi as advertised
Points positifs : NOTHING
Points négatifs : GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING
Points positifs : Nothing.
Points négatifs : If seats could recline or have a pillow maybe.
Points positifs : Smooth boarding
Points négatifs : Leg room
Points positifs : Overall price / value is very good
Points négatifs : Leg room is very small
Points positifs : Crew was quick to serve any on-board item I ordered. Happily served with a smile
Points négatifs : I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often.
This is not how budget airlines usually work. They’re known for their on-time operations.
I hope AirAsia works to improve on this issue.
Points négatifs : The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
Points positifs : Nothing. It's cheap and really not because you pay for everything extra.
Points négatifs : Rude customer service. Baggage cost more than the flight.
Points négatifs : the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone
Points positifs : Smooth check in
Points négatifs : That the in-flight wifi really is free instead of making the passengers to pay
Points positifs : All
Points positifs : On time departure
Points négatifs : Bigger aircraft
Points négatifs : All good
Points négatifs : Would be nice to have entertainment
Points positifs : The boarding was fast.
Points négatifs : Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order.
The flight was delayed and no over-the-air announcement or explanation or apology was given.
Points négatifs : More choices on entertainment
Points négatifs : Boarding always take way too long because of the hand luggage problem.
Points positifs : Was on time and we landed ahead of the scheduled ETA
Points positifs : Crew was really nice
Points négatifs : There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
Points positifs : The flight was okay, service was okay.
Points négatifs : Could be better if the departure was on time rather than delaying too much without clear explanation.
Points positifs : No comment
Points négatifs : Be punctual.
Points négatifs : On time
Points positifs : Our seats were comfortable and the landing was smooth
Points négatifs : All food and drink had to be paid for -even water!
Points positifs : The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Points négatifs : For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
Points négatifs : Personnel, embarquement tardif, informations inexistantes
Points positifs : Nothing
Points négatifs : Nothing
Points positifs : Bagage cassé sans remboursement
Points négatifs : Bagage cassé sans remboursement
Points positifs : The crew was amazing!
Points négatifs : provide accesible wifi
Points négatifs : International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Points positifs : Everything was good ...
Points négatifs : ... we were just a little bit delayed.
Points positifs : Very good for the price I paid
Points négatifs : Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.
Points positifs : so far so good. no complain.
Points négatifs : short trip okay . everything great. keep up the good job.
Points négatifs : Embarquement chaotique
Points positifs : good budget airline.
Points négatifs : seats are very close, legroom is uncomfortable
Points négatifs : Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Points positifs : Vol plus rapide que prévu et à l’heure
Points négatifs : RAS
Points positifs : Great experience
Points négatifs : Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
Points positifs : Voyage à l’heure ... équipage très bien ...Parfait
Points négatifs : RAS
Points positifs : Nice and clean aircraft
Points négatifs : Very specific about weight of bags
Points positifs : correct priority of boarding respected
luggage handling very fast
Points négatifs : quality of food
Points positifs : Got an aisle seat and boarding was quick.
Points négatifs : Too long of a flight for no WiFi and no water.
Simple short haul
Points positifs : Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards
Points négatifs : Had to ask someone in terminal about getting our connecting flight
