Avis des utilisateurs
Note globale
6,6
Bien
Basé sur 1 187 avis
Embarquement
6,9
Confort
6,6
Équipage
7,3
Divertissement
5,6
Repas
6,1
Trouvez des vols pas chers avec AirAsia
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Économique
Infos AirAsia
| Code IATA | AK |
|---|---|
| Itinéraires | 214 |
| Itinéraire le plus populaire | Langkawi Island Aéroport Intl de Langkawi à Aéroport international de Kuala Lumpur |
| Aéroports desservis | 69 |
| Aéroport le plus populaire | Aéroport international de Kuala Lumpur |
Commentaires récents
Avis des clients
78
97
129
80
65
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8,6
Points positifs : Landing 20 minutes ahead schedule.
Points négatifs : Nothing much to improve as it only 50 minutes flight
avis de
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2,0
Points positifs : Could not board due to flight restrictions
Points négatifs : Would suggest providing an email to let travelers know if the flight restrictions
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4,3
Points positifs : Nothing I like
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10,0
Points positifs : the girl next to me was flirty
Points négatifs : the girl next to me could have offered her number...
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6,8
Points positifs : Aero bridge availability
Points négatifs : Choice to meals like McD mix and match. Can choose other combination of same value
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4,5
Points positifs : No and No! Seat was cramped. Crew was ok
Points négatifs : If they weren’t always on the PA. I was trying to read and someone was always talking
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2,5
Points négatifs : Need to cleanup the cabin.
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7,5
Points positifs : Quick and easy boarding and very friendly crew
Points négatifs : Nothing really. For a no-frills flight, it was a great value
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6,0
Points négatifs : Flight delayed.
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6,0
Points positifs : Efficiency
Points négatifs : Attentiveness and comfort passenger for any incident.
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8,0
Points positifs : Efficiency
Points négatifs : Attentiveness, we were miss for food purchasing was abit rush.
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6,0
Points négatifs : Not too much delay as usual
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8,5
Points positifs : on time despite having to unload luggages for passengers who did not turn up warm welcome from pilot and co-pilot from cockpit
Points négatifs : none
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3,2
Points positifs : Checking in goes well
Points négatifs : after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
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7,6
Points positifs : Quick flight
Points négatifs : Water should be free
avis de
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4,3
Points négatifs : No wifi as advertised
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2,0
Points positifs : NOTHING
Points négatifs : GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING
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2,0
Points positifs : Nothing.
Points négatifs : If seats could recline or have a pillow maybe.
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6,0
Points positifs : Smooth boarding
Points négatifs : Leg room
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8,5
Points positifs : Overall price / value is very good
Points négatifs : Leg room is very small
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7,5
Points positifs : Crew was quick to serve any on-board item I ordered. Happily served with a smile
Points négatifs : I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue.
avis de
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4,0
Points négatifs : The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
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0,0
Points positifs : Nothing. It's cheap and really not because you pay for everything extra.
Points négatifs : Rude customer service. Baggage cost more than the flight.
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3,0
Points négatifs : the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone
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7,3
Points positifs : Smooth check in
Points négatifs : That the in-flight wifi really is free instead of making the passengers to pay
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10,0
Points positifs : All
avis de
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5,6
Points positifs : On time departure
Points négatifs : Bigger aircraft
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8,8
Points négatifs : All good
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9,2
Points négatifs : Would be nice to have entertainment
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4,0
Points positifs : The boarding was fast.
Points négatifs : Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given.
avis de
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9,6
Points négatifs : More choices on entertainment
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4,0
Points négatifs : Boarding always take way too long because of the hand luggage problem.
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8,0
Points positifs : Was on time and we landed ahead of the scheduled ETA
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8,0
Points positifs : Crew was really nice
Points négatifs : There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
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4,8
Points positifs : The flight was okay, service was okay.
Points négatifs : Could be better if the departure was on time rather than delaying too much without clear explanation.
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5,0
Points positifs : No comment
Points négatifs : Be punctual.
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7,0
Points négatifs : On time
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6,8
Points positifs : Our seats were comfortable and the landing was smooth
Points négatifs : All food and drink had to be paid for -even water!
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5,0
Points positifs : The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
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6,0
Points négatifs : For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
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4,4
Points négatifs : Personnel, embarquement tardif, informations inexistantes
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5,5
Points positifs : Nothing
Points négatifs : Nothing
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3,6
Points positifs : Bagage cassé sans remboursement
Points négatifs : Bagage cassé sans remboursement
avis de
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8,0
Points positifs : The crew was amazing!
Points négatifs : provide accesible wifi
avis de
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4,0
Points négatifs : International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
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8,0
Points positifs : Everything was good ...
Points négatifs : ... we were just a little bit delayed.
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6,0
Points positifs : Very good for the price I paid
Points négatifs : Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.
avis de
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7,6
Points positifs : so far so good. no complain.
Points négatifs : short trip okay . everything great. keep up the good job.
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4,5
Points négatifs : Embarquement chaotique
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7,5
Points positifs : good budget airline.
Points négatifs : seats are very close, legroom is uncomfortable
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5,2
Points négatifs : Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
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10,0
Points positifs : Vol plus rapide que prévu et à l’heure
Points négatifs : RAS
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10,0
Points positifs : Great experience
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6,0
Points négatifs : Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
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8,0
Points positifs : Voyage à l’heure ... équipage très bien ...Parfait
Points négatifs : RAS
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10,0
Points positifs : Nice and clean aircraft
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6,6
Points négatifs : Very specific about weight of bags
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8,8
Points positifs : correct priority of boarding respected luggage handling very fast
Points négatifs : quality of food
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4,6
Points positifs : Got an aisle seat and boarding was quick.
Points négatifs : Too long of a flight for no WiFi and no water.
avis de
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6,3
Simple short haul
Points positifs : Prompt boarding, leather seats with reasonable leg room, even with seat in front reclined. Efficient, friendly and professional stewards
Points négatifs : Had to ask someone in terminal about getting our connecting flight
avis de
Statut du vol
Itinéraires proposés par AirAsia
Aéroports populaires desservis par AirAsia
- Aéroport Aéroport international de Kuala Lumpur (KUL)
- Aéroport Aéroport Intl de Kota Kinabalu (BKI)
- Aéroport Aéroport Intl de Kuching (KCH)
- Aéroport Aéroport international de Penang (PEN)
- Aéroport Johor Bahru (JHB)
- Aéroport Singapour Changi (SIN)
- Aéroport Langkawi Island Aéroport Intl de Langkawi (LGK)
- Aéroport Miri (MYY)
- Aéroport Sibu (SBW)
- Aéroport Tawau (TWU)
- Aéroport Bintulu (BTU)
- Aéroport Sandakan (SDK)
- Aéroport Kota Bharu (KBR)
- Aéroport Bangkok Aéroport Intl Don Muang (DMK)
- Aéroport Aéroport Intl de Jakarta (CGK)
Coordonnées de AirAsia
- AK Code IATA
- +331 7048 0722 Appeler
- airasia.com Consulter
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