Trouvez des vols pas chers avec AirAsia

3.5 star experience

Points positifs : All except boarding

Points négatifs : Flyers cutting que prior to boarding without intervention from air crew staffs.

Wouldn't be hard to improve a lot

Points positifs : Nice clean plane and efficient staff

Points négatifs : We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight.