Avis des clients
Note globale
7,3
Bien
Basé sur 77 avis
Propreté
7,6
Confort
7,7
Prise en charge/retour
6,8
Rapport qualité/prix
7,1
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Commentaires récents
Avis des clients
12
11
12
1
4
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7,6
Points négatifs : Given the car model, it was overpriced.
avis de
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5,2
Points négatifs : Drop off at YHM was difficult and there was no signage or information or even a person to direct.
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4,0
Points positifs : Staff was nice.
Points négatifs : The pick up was very difficult. The office was very hard to find. The Shuttle bus never picked us up. We had to take a $15 taxi from the airport. We could have had much better instructions from kayak.
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9,6
Points positifs : They allowed me to drop off at another location in the city free of charge. This was a real bonus and super convenient.
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5,2
Points positifs : Pick up awful counter staff very unfriendly
Points négatifs : Unless you are in the neighborhood go elsewhere
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8,0
Points négatifs : Drop-off took ages. I understand it was some issue with the ticketing machine.
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10,0
Points positifs : Easy to pick up the car... few questions and less than 5 min I was going to the parking lot to the car. Lots of cars to chose from. Got an upgrade for 5 dollars more
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6,0
Points positifs : I've dealt with the guy working the counter in the past. It's always quick and friendly.
Points négatifs : I ordered an intermediate car and ended up with an SUV which caused fuel costs to be higher than anticipated. I had to sign a form indicating I wouldn't smoke in the vehicle, but someone had obviously smoked in it previously and it stank.
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10,0
Points positifs : The gentleman I dealt with was so kind and friendly. He also had the car running, seat heaters and steering wheel heaters on when I went out, so it was really enjoyable getting into and yaing the rental.
Points négatifs : Nothing. It was an enjoyable experience.
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2,0
Points positifs : The rental was cancelled because when I got there the agent produced an invoice for well over $200, including a $50 surcharge for dropping off the car at a different location, which was already supposed to be included in the original booking
Points négatifs : The cost of rental should exactly match the quoted rate, which was far far different. I subsequently booked through Expedia and went to Hertz, whose quotation was within $2.00 of the final invoice.
avis de
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6,0
Aggressive Staff
Points positifs : Pickup was great, the car was perfect and everything went smoothly. Usually I haven't had any issues with Avis, the problem lies with this individual location.
Points négatifs : Dropoff was a nightmare - coming up Spadina at 4:45pm in Sunday traffic can be challenging so we called the store to let them know we may be 2 minutes late to which we received an aggressive response essentially saying "I don't care, if you are not back by 5pm, you'll be charged another day - not my problem." When we got into the parking garage at 4:57pm there were 3 or 4 others in the exact same situation. Chaos. The attendant in the garage was also unhelpful and wouldn't respond to me asking if this counts as an on-time drop-off. I rushed up to where the office is located (along with a woman who was looking to pick-up, and a family that were as confused as I was) and at 5pm on the button we got to the door and it was locked. Absolutely awful customer service - I won't be going back.
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6,4
Points négatifs : Pickup/Dropoff was horrible. Cannot drop off during non business hours which is extremely inconvenient.
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Notes des autres agences à Toronto
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- 8.6/10 Voitures de location Enterprise à Toronto
- 7.6/10 Voitures de location Hertz à Toronto
- 7.4/10 Voitures de location Thrifty à Toronto
- 7.4/10 Voitures de location Payless à Toronto
- 8.7/10 Voitures de location Alamo à Toronto
Où trouver des voitures de location Avis à Toronto ?
Les meilleures astuces pour louer une voiture à Toronto avec Avis
- 25% de nos utilisateurs ont loué une voiture à Toronto avec Avis pour 36 € ou moins.
- Le prix des voitures de location de catégorie « Compacte » chez Avis à Toronto est environ 38% moins cher en moyenne que les autres types de véhicules.