Hôtels près de Zoo de Berlin - Berlin

Points positifs: Spacieuse et luxueuse. Les parties communes étaient aussi très belles, et le bâtiment est magnifique. Le petit déjeuner était excellent.

Points négatifs: Le seul reproche que je ferais est que le personnel de la réception aurait pu être un peu plus érudit sur la région. Nous devions prendre le train S-Bahn de la station qui était fermé. Et le lendemain on nous a dit que le musée est ouvert jusqu'à 6 h du soir quand il était fermé à 16 h 30.

Points positifs: Bien situé, personnel très serviable

Points négatifs: J'ai eu du mal avec l'ordinateur pour imprimer nos cartes d'embarquement. Nous avons dû le faire faire à la réception.

Points positifs: It was a beautiful hotel and the staff were charming, nothing was too much trouble It was very clean and comfortable and the breakfast was excellent, It wasn’t in he centre but not far and the train and bus were both accessible

Points négatifs: Nothing!

Points positifs: Good location. Short walk to train and Tiergarten. Close to good shopping, many cafes, restaurants and bars. The hotel is in a nice area of Berlin. Rooms are a good size, and very comfortable. Well appointed. Old world hotel, but feels modern inside. Good spa and gym. Breakfast was excellent.

Points négatifs: Rooms that face into central courtyard aren't quite as nice. Nice to have a view of the street and square of the front of the hotel.

Points positifs: The room was fantastic. We were amazed by the expansive bathroom suite. The bed was very comfortable and the pillows were perfect (I am picky). There was plenty of closet and drawer space; the room was ultra luxurious and appointed with everything we could possibly need.

Points négatifs: I thought the coffee machine was a little finicky. The make up mirror did not magnify enough for my bad eyesight! Also, the height of it was not great for my height (5'4").

Points positifs: Excellent location Very professional helpful staff

Points positifs: Wonderful hotel! Extremely attentive and friendly staff. One recommendation: It would be nice if there had been a continental breakfast rather than the large breakfast choices and the restricted menu. Perhaps coffee/cereal/croissant.

Points négatifs: Nothing! We loved everything about the hotel.

Points négatifs: The only issue was there were hardly any tv channels and some of the time the tv wasn't working at all. Travelling with a young kid being able to access apple tv or netflix would have been great.

Points positifs: Le style de l'hôtel, le design et le service. Le petit déjeuner est cher mais cela vaut la peine.

Points positifs: le plus dans la suite sol carrelé chauffe dans salle de bains

Points positifs: Fantastic and stylish Art Nouveau hotel, helpful staff, immaculate room and superb location. Highly recommended and would definitely stay here again on a future visit to Berlin. We were so impressed that we have booked into another Autograph hotel for our next holiday.

Points négatifs: Nothing!

Points positifs: Centrally located yet in a quiet residential area. Our corner room was very spacious and quiet due to the high quality sound proved windows. We are returning next week!

Points négatifs: Night lights are absent making it hard to find your way to the bathroom.

Points positifs: We stayed five nights. The hotel was perfectly situated, near the underground, restaurants and interesting sites (the Tiergarten, Kaiser church and Charlottenburg Palace). The breakfasts were sensational! Delicious, perfectly cooked and varied to every taste. The staff was professional, friendly and very helpful. I could not recommend this hotel more highly.

Points négatifs: Can’t think of anything.

Points positifs: Beautiful and stylish hotel in a good location. Very friendly and helpful staff. Separate thanks for the bath tab ) For sure not my last stay there)

Points positifs: Pas de surprises, bonne ou mauvaise. Très bon emplacement. La chambre était agréable. La douche avait une bonne pression de l'eau. Internet "gratuit" n'est pas gratuit parce qu'il faut payer un petit supplément sauf si vous l'utilisez très peu.

Points positifs: Très bien situé, personnel de réception attentionné, belle chambre. Mais toutes les louanges vont à Sam le concierge

Points positifs: The location and the personnel

Points négatifs: Nothing

Points positifs: very clean and friendly hotel - facilities were spotless - nothing bad to report.

Points positifs: Very good location.

Points négatifs: Expected a better breakfast and breakfast room did not offer tabes for 6. SO we had to sit separately from friends. Was not impressed with the music the DJ played in the lounge bar at night

Points positifs: Superbe hôtel, tres bonne situation géographique, tres bien desservi par les transport, très bon petit déjeuner, personnel super sympa nous étions surclassés en suite junior

Points négatifs: Rien

Points positifs: sofitel is perfect. everything is so great especially all staff are so nice and kind from reception to breakfast. during stay, i feel so comfort and happy they always are smiling and ready to help us we had infant and child. they really helped us. i really recommend you to stay. i ve stayed in several hotels before. but this is best in berlin.

Points négatifs: nothing.

Points positifs: Breakfast was fantastic!

Points positifs: This hotel is epitome of hospitality! The rooms are spacious, well equipped, with lovely bathrooms hard to come by in Europe. This was the final stay of our 17day tour through Europe. The staff are absolutely incredible and professional! It doesn't get better than this team. The concierge was very helpful and knowledgeable. The lady at the front desk Katrina (I hope I got this right), is a great new addition to the team. The breakfast selection is wide and the service very good. The location is perfect, close to shopping, public transport (taxis are across the road and cheaper than uber) and lovely restaurants. Thank you! I will certainly return to this chain of hotels if this team is the embodiment of the brand.

Points négatifs: Absolutely nothing

Points positifs: Located on the Kurfürstendamm which is a hive of shopping and eateries. The rooms are very spacious and elegant. The bathrooms are large and luxurious.

Points négatifs: Breakfast is quite expensive at €30 per person per day and is mostly not included in room rate

Points positifs: Very good breakfast. T he location was excellent.

Points négatifs: The closet door was difficult to manage, nothing more.

Points négatifs: la literie et le petit déjeuner

Points positifs: Handy location and good to have access to the club lounge

Points négatifs: Nothing

Points positifs: Location, amenities, service and food!

Points négatifs: Complimentary drinking water was only offered once, it was never refilled.

Points positifs: Centrally locates property with good transportation choices . The food and restaurants are awesome esp Roca restaurant. The staff is friendly and knows their job well

Points négatifs: The bathe soap-bar provided although of luxury brand was not up to the mark.

Points positifs: Chambre spacieuse l’emplacement le petit déjeuner.....

Points négatifs: Terrasse extérieure au lounge bar

Points positifs: L’excellent emplacement et la qualité des chambres .

Points négatifs: Rien à redire

Points positifs: Very nice and super clean excellent location

Points négatifs: Absolutely nothing

Points positifs: The staffs and the interior designs

Points positifs: All day Breakfast Parkservice

Points positifs: Hotel location is great - my room was spacious, clean and modern. What impressed me the most is the staff: everybody is very professional. I have to personally thank Mr. Alastair Laird (Director of Operation), he quickly helped me solving some issues. All in all I really felt taken care of. It's a great feeling, especially when you are in a big hotel. Bravi !

Points positifs: The staff service is amazing! they make you feel welcome and ask to help you with everything all the time - really great! Spa facilities are good, breakfast is very good, shower in the room was great and the hotel location is amazing. There is a general sense of filling that every small detail have been thought about. I will definitely come back again

Points négatifs: No view at all from my room except for the windows of the spa...

Points positifs: Beautiful room with excellent views. Good value for the money in this category. Very helpful staff in planning sights in and outside Berlin. Perfect recommendations for local restaurants.

Points négatifs: Can't think of a thing!

Points positifs: Good spa, great location

Points négatifs: Overall a bit disappointing for the price. Breakfast definitely ok but not really great. There are better hotels in Berlin

Points positifs: Superb hotel with friendly and professional staff who treated everyone with equal; service and respect. Excellent room with superb view and breakfast of exceptional quality. Prompt and immediate service in room when required because of my locking myself out of the room safe!! Staff in breakfast room were absolutely brilliant in their help for my wife who is disabled. We are regular visitors to Berlin, at least annually for the last 40 years, and this has to be the very best hotel we have used in all of that time!

Points négatifs: Absolutely zilch!!

Points positifs: The Place is Perfect , close to many beautiful restaurants and shops. Don’t really need a car

Points positifs: emplacement idéal en face du zoo et de kadewe. Proche des métro. Petit déjeuner copieux chambre confortable

Points négatifs: varier les propositions au petit-déjeuner

Points positifs: Proximité des transports en commun, du Kudamm et du Tiergarten, chambres confortables et bien équipées ( café/thé, parapluie etc.)

Points négatifs: Le prix du petit-déjeuner (de 21 à 29€ suivant les conditions), le marteau piqueur à 8:40 du matin suite aux travaux dans le centre commercial au dessus duquel se situait notre chambre.

Points positifs: Everything was so clean

Points négatifs: Nothing

Points positifs: Very good hotel and perfect location. Just few minutes to city center, shopping malls Kadewe or PC. Well decirated, comfort and clean room. Nice breakfast with huge choice of vegetables. Staff at the reception are absolutely proffesional and smiling. Thank you for great stay!

Points négatifs: Norhing

Points positifs: The hotel upgraded my room upon arrival which was nice of them. Pool and spa area is very good. Hotel location is amazing!

Points négatifs: This hotel claims to be 5 stars but it really isn't up to the standards and even if the price is similar it cannot be compared to nearby 5 stars hotel such as the Waldorf Astoria, if you book there take into consideration that they are 4 stars at best. Shower in my room was very small around 60x60cm feels claustrophobic and old with poor water stream and since I had the club rooms suite I imagine it is the same for all the rooms... I hated the shower so much that in the last night I prefer not to take a shower at all - first time it happens to me and I stay more than 40 nights a year in hotels! Bed was made from two very small mattresses with two very small blankets which barley cover you unless you find the configuration to use both of the blankets i the same time - not comfortable. The hotel staff refused to let me inside the main breakfast area on the second floor saying I didn't pay for it (even though it clearly shows in my booking confirmation that I paid extra 29 Euro per night for the breakfast) they requested for me to eat in the lounge on the 7th floor which had very poor breakfast choices. I think the hotel should have the decency and refund me the amount I paid for the breakfast! I can send the proof of booking to them very easily. There were other issues as well but overall I think the score I gave them here reflects more what this hotel really worth and not as the score you can see in their page.

Points positifs: Really lovely hotel room and such a good location!

Points négatifs: Couldn’t understand the television but that’s not really an issue!

Points positifs: Very central, easy access and extremely comfy beds and clean bathrooms.

Points négatifs: Nothing really. But the coffee at the breakfast buffet needs to be stronger.

Points positifs: Location was very good. The room was clean and comfortable except for the height of bed which was too high for me and I felt I had to climb up the bed every night. :-) Breakfast was nothing more special than typical hotel breakfast but good. All staff were polite and usually did good job, except for a waitress who cleared away a glass of juice and and a cup of coffee which I didn't drink at all at a breakfast when I was going to get another food to food counters. It was sad... Conditions of cleaning and bed-making were a little different every day. For example, on the first day a bed throw and cushions were not on the bed and put in a closet. On the second day, they were set on the bed but the staff didn't finish setting them before I came back the room at around 18:30 and he asked me to wait for a minute in a rush. That was funny. X-) Those small things were no problems for me and cleaning was always perfect, but I just wondered why ways of cleaning and bed-making depended on staff. Anyway I thank all hotel staff, especially, a nice male receptionist and good cleaning and bed-making staff. :-D

Points négatifs: Scrambled egg at breakfast was usually too hard. It was perfect only Sunday morning. No hanger was in a closet. I had some foldable hangers in my suitcase, then there was almost no problem except for the first night because I had my baggage lost and had to wash my clothes and hung them to dry without any hangers.

Points positifs: Big room, comfy bed, excellent service and the hotel is situated in a excellent location for seeing all the attractions and historical buildings..

Points négatifs: Excellent service all round, highly rated by myself.. Big

Points positifs: Location was great.

Points négatifs: Property is much more dated than the photos on the site. Although well kept. Was busy as there was a conference but over all the staff were lovely and attentive.

Points positifs: I always stay at the palace hotel when I run the Berlin marathon, it’s a brilliant place to stay and the staff are absolutely first class and I’ll be staying here next year

Points négatifs: Nothing

Points positifs: Will definitely stay again at Palace Berlin