Avis des utilisateurs
NOTE GLOBALE
7,2
Bien
Basé sur 106 avis
Note générale
7,4
Embarquement
7,5
Confort
7,3
Équipage
7,9
Divertissement
6,0
Repas
6,4
Infos Cambodia Angkor Air
| Code IATA | K6 |
|---|---|
| Itinéraires | 32 |
| Itinéraire le plus populaire | Siem Reap Aéroport Intl de Siem Reap-Angkor à Aéroport Intl de Phnom Penh |
| Aéroports desservis | 11 |
| Aéroport le plus populaire | Aéroport Intl de Phnom Penh |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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7,2
Points négatifs : Used a cattle car bus to board. Annoying.
avis de
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6,0
Points positifs : The crew onboard was friendly, but the check in crew was average.
Points négatifs : The plane was quite old and there were no beverages except for water.
avis de
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2,0
Points négatifs : I was bumped from the flight and left alone
avis de
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8,5
Points négatifs : They need to be more upfront, honest and to the point about the luggage policy. I was charged $65 for my check in one piece of luggage. Reading their website, may be I read wrong, it says you allow one piece of check in luggage. When I checked in for my flight, was told that my ticket was promotion.
avis de
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5,2
Points négatifs : Its ok
avis de
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10,0
Points positifs : Easy and quick boarding, pleasant flight staff and booking in staff. There was plenty of leg room. Was able to carry on way more than I should have so didn’t have to pay for stowed baggage!
avis de
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2,0
Points positifs : Nothing, the entire experience was terrible
Points négatifs : They cancelled and rescheduled my flights 3 times - both flights to and from Siem Reap. They didn’t have enough immigration cards, and they gave the ones they had to they Chinese customers while ignoring the westerners. The seats are falling apart. The plane is old.
avis de
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5,5
Points négatifs : To avoid the delay. To manage the lines that were formed both for checking in and to board.
avis de
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5,0
Points positifs : Vol sans problème
Points négatifs : Pas de collation
avis de
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7,0
Points négatifs : 1 check in bag only policy.
avis de
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10,0
On time departure and arrival
Points positifs : Check in and boarding was easy.
Points négatifs : What’s the deal? Are we allowed to use cell phones during the flight? I think the announcements say, “No”. But the flight attendants don’t enforce it. So, which is it?
avis de
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2,0
visa
Points négatifs : No visa on arrival. Missed my flight
avis de
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10,0
On-time with smooth landing
Points positifs : The plane was clean.
avis de
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2,0
Points négatifs : Flight was canceled with only a single email as notification, cost me an extra $160 to rebook at the airport
avis de
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7,0
Points positifs : Easy
Points négatifs : No food or drink
avis de
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10,0
Efficient and on time
Points positifs : Boarded quickly and easily, arrived 10 minutes early and flight smooth and no issues.
Points négatifs : Nothing
avis de
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4,0
Charged us $100 for luggage
Points positifs : This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked. The rest of the flight was uneventful. It was a short flight. Less than one hour.
Points négatifs : This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked.
avis de
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8,0
Lucky the fellas was short
Points négatifs : There was a short delay. No announcement. No idea what was going on. For a fifty minute flight it was ok.
avis de
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6,6
Descent for the price
Points positifs : Friendly crew, organized check in and boarding process, sat on the runway for too long.
Points négatifs : Not one free drink or even a tiny snack- no entertainment or WiFi, uncomfortable seats
avis de
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3,0
Misleading Advertising and Mistakes
Points négatifs : International ticket did not include any checked luggage. Charged us more for our luggage than the tickets. Flight attendees handed out the wrong immigration form to entire plane for China instead of Hong Kong. We Filled them out not knowing they were different. Waited online at immigration for 40 minutes only To be told we were given the wrong forms. Everyone had to go to the back of the line and wait again. They didn’t even provide free water on the plane. Terrible experience. Shouldn’t be allowed to advertise misleading prices on Kayak.
avis de
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4,3
Snail pace
Points négatifs : We went to queue up as soon as the counters numbers were on the board and opened, we waited for at least 50 minutes before we were able to check in. Very inefficient system.
avis de
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4,0
Delayed 5.5 hrs
Points positifs : The plane was new. Boarding was fast cause everyone was upset.
Points négatifs : The company knew that there were going to be a delay and gave everyone notices 3 days before due to machanical issues (which wasn't true becaused I overheard the captain talking about a scheduling problem that the company knew for days and didn't fix while we waited for transportation). My group was given a 2hr delay notice by email. Once we got to the airport and checked in the plane was further delayed. It was the last flight of the day. What was originally 7pm flight turned in a 1230am flight, 5.5HR delay. Arrived into Siem Reap airport at 130am, which was pretty much closed. Hotel tax and regular taxi/tuktuk didn't come out at this time. We were stranded at airport and was at the mercy of overpriced hustlers who charged 3x the normal price for a riding into town. They charged $10/person and put as many people into a car/van as possible. Are vanpool had 9 people, $90 for the van in total. The airline should have arranged transportation for us to correct the situation. The hustlers didn't give receipt, this we cannot make any claims. VERY DISAPPOINTED AT CAMBODIA AIRLINES!!!!!!!!!
avis de
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10,0
Points positifs : Everyone was most helpful to us.
avis de
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4,3
Worst experience ever unprofessional and uncaring customer service
Points positifs : The team's uniforms
Points négatifs : Our flight was delayed due to weather. The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. The airline service desk was unapologetic and did very little to help. Since my son and I had already used our one time entry visa into Vietnam, we were not able to join the rest of the group at a local hotel. We instead had to purchase additional tickets for a 1am red-eye. Our wait in the area outside passport control had no food or water and even though we asked they would not bring us anything to eat during the 7 hours we had to wait to get our boarding passes for the red eye.
avis de
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2,0
Tuk Tuk with Wings
Points positifs : There's nothing I like about this ANGKOR AIR. You disgrace Cambodia and Cambodian people by using their names and provided a horrible service and poor plane qualities. I was scared once I had boarded. The condition of the plane is poor. Overhead bends were duct tape to stop from open during flight. The list goes on. Thank God it was a short flight.
Points négatifs : I will never fly this airlines ever again. It's not worth the price nor the safety of your life. 1. Horrible gates from Ho Chi Minh City. 2. Old plane 3. We're treated like second class citizens 4. It rained when we arrived in Ho Chi Minh City from phnom Penh. We walked in the rain to get on the transporting bus. There's a guy with one umbrella. But he used to covered himself. With these kind of treatments and attitudes, one day you will get beat by your competitors. I know you are arrogant right now. But as Vietnam continues to thrives in tourism. There will be better airlines coming and will provide better services. Even the airport in Ho Chi Minh City is horrible. Cambodia airport have amazing lounge and services. I love Vietnam. But your AIRLINES ruined the experience.
avis de
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8,6
On-time flight
Points positifs : Efficient check-in, boarding and take-off
Points négatifs : Interior of plane was old looking but fine for a short flight
avis de
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2,0
Plane didn't show up!
Points positifs : Nothing
Points négatifs : Well, the fact that the plane didn't show up at the airport was a problem...then they were unwilling to give me an alternative route which caused me to miss my scheduled meetings. When an attempt was made to contact the Vietnam Airlines office in the USA NO ONE ever picked up the phone! At this time I'm unclear whether or not my refund is being processed. I ended up having to book a totally different ticket with another airlines (of course). First and last time I will ever attempt to fly with Vietnam Airlines.
avis de
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10,0
Reliable & good service
Points positifs : Vietnam airline is a good airline, reliable, mostly on time. Wet towel and a bottle of water are provided for short flight. Flight attendants were courteous and helpful.
avis de
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8,0
Points positifs : On Time
Points négatifs : No meal
avis de
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8,0
The flight was delayed
Points positifs : Nice crew good airplane flight delayed and hour and then disembarking took a long time
avis de
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5,3
Incompetent ground staff
Points négatifs : Incompetent ground staff in Siem Reap, who barely spoke English and no listening or problem solving skills. They wrongly denied boarding to one of the passengers, claiming he needed a visa that he did not need (as confirmed by Vietnam Airlines transit counter later in Ho Chi Minh city and by the Vietnamese Consulate. This resulted in us buying a brand new ticket for later time and applying for a visa, given there was no ground staff from Vietnam airlines who could help.
avis de
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6,6
Short flight
Points positifs : Pretty much on time and airport very comfortable with some wifi. Only half full so easy. Water passed out but no snacks. Keep your boarding pass stub for transfer.
avis de
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10,0
It was great
Points positifs : Great. And I was very suprised they served food for less than 2 hours flight! It wound very happen in the us!
Points négatifs : Flight was delayed
avis de
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2,0
Multiple cancelled flights
Points négatifs : Multiple flights were cancelled for the day, so our 10am flight eventually became a 4:30 one. I hadn't checked my email the previous evening (my error) so still went to the airport really early. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier.
avis de
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10,0
Cambodia Angkor Air operated the flight.
Points positifs : Well organized, friendly crew, and the pilots flew and landed very smoothly.
avis de
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10,0
Points positifs : Flight was great but there was a problem at check in; I believe they had a computer problem but they got past it!
avis de
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4,0
No warning for need of Vietnamese visa
Points négatifs : Very upset that we were not given advance notice of need for Vietnam visa to transit thru SGN to PQC. Cost us 820 usd at the REP airport.
avis de
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8,0
Points positifs : People are very co-operative always smiling, ready to help,clean, greenery everywhere, warmth&affection,i loved it
Points négatifs : Nothing
avis de
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7,6
Points positifs : Quick flight
Points négatifs : Airplane not that nice
avis de
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4,3
Points positifs : Felt like a regional jet but still fairly expensive for the region.
Points négatifs : Bare bones and nothing much else
avis de
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10,0
Points positifs : short flight so not a lot of services required. The main plus was free 20kg checked in baggage.
avis de
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4,3
Basic basic basic
Points positifs : Allowed me to change time (extra charge), easy check in. Quick flight.
Points négatifs : Very basic, to change time I had to go to their office downtown at very specific times, wait a long time. Seem a bit disorganized.
avis de
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5,5
Points négatifs : Pour éviter le retard. Pour gérer les lignes qui ont été formées à la fois pour l'archivage et pour le conseil d'administration.
avis de
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10,0
A l'heure
Points positifs : L'enregistrement et l'embarquement étaient faciles.
Points négatifs : Sommes-nous autorisés à utiliser des téléphones cellulaires pendant le vol? Je pense que les annonces disent: "Non". Mais les agents de bord ne l'appliquent pas.
avis de
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2,0
Visa
Points négatifs : Pas de visa à l'arrivée. J'ai manqué mon vol
avis de
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10,0
À l'heure et bon atterrissage en douceur
Points positifs : L'avion était propre.
avis de
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2,0
Points négatifs : Le vol a été annulé avec seulement un seul e-mail comme notification, m'a coûté un supplément de 160 $ pour réserver à l'aéroport
avis de
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7,0
Points positifs : Facile
Points négatifs : Aucune nourriture ni boisson
avis de
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8,0
La chance pardonne était court
Points négatifs : Il y avait un petit retard. Il annonce. Aucune idée de ce qu'ils y font. Pour 50 minutes de vol c'était correct.
avis de
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4,3
Allure escargot
Points négatifs : Nous sommes allés faire la queue dès que les numéros des comptoirs étaient sur le plateau et ouverts, nous avons attendu au moins 50 minutes avant de pouvoir nous enregistrer. Système très inefficace.
avis de
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10,0
Points positifs : Tout le monde était très gentil avec nous.
avis de
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8,6
En avion
Points positifs : Enregistrement efficace,, une carte d'embarquement et de décollage
Points négatifs : L'intérieur de l'avion était vieux mais elle était correcte pour un petit escalier
avis de
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10,0
Fiable et bon service
Points positifs : Compagnie aérienne au Viêt Nam est un hôtel de bonne compagnie aérienne, fiable, pour la plupart d'époque. Porte-serviettes humides et une bouteille d'eau sont gracieusement mises à votre vol. Vol par les employés étaient courtois et serviables.
avis de
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8,0
Points positifs : À la même heure
Points négatifs : Aucun repas
avis de
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8,0
Notre avion avait été retardé
Points positifs : Personnel sympa Bon hôtel en avion Notre vol avait été retardé et heure puis débarquement m'a
avis de
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5,3
Personnel de terrain incompétent
Points négatifs : Personnel incompétent au sol à Siem Reap, qui parlait à peine anglais et n'écoutait pas ou ne résolvant pas de compétences. Ils ont refusé à tort d'embarquer sur l'un des passagers, affirmant qu'il avait besoin d'un visa qu'il n'avait pas besoin (comme l'a confirmé le comptoir de transport de Vietnam Airlines plus tard à Ho Chi Minh ville et par le consulat vietnamien. Cela nous a permis d'acheter un tout nouveau billet pour plus tard et de demander un visa, étant donné qu'il n'y avait pas de personnel terrestre des compagnies aériennes vietnamiennes qui pourraient aider.
avis de
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6,6
Vol
Points positifs : C'est plus ou moins à la même heure et l'aéroport était très confortable, avec un accès Wi-Fi. À moitié plein alors il est très facile. L'eau passait dehors mais pas des en-cas. Que votre carte d'embarquement suggérant par transfert.
avis de
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10,0
C'était super
Points positifs : Super. Et j'ai été très surpris qu'ils servaient de la nourriture pendant moins de 2 heures de vol! Il se produit très vite en nous !
Points négatifs : Le vol a été retardé
avis de
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2,0
Plusieurs vols annulés
Points négatifs : Plusieurs vols ont été annulés pour la journée, donc notre vol de 10:00 est finalement devenu un vol de 4:30. Je n'avais pas vérifié mon e-mail le soir précédent (mon erreur) donc je suis allé à l'aéroport très tôt. Il n'y avait personne pour confirmer que le 4:30 ne finirait pas non plus par être annulé, donc nous avons réservé avec un autre transporteur.
avis de
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10,0
Cambodge Angkor air fonctionnant l'avion.
Points positifs : Très bien organisés et sympa, équipe et les pilotes et j'ai pris l'avion arrivait très rapide.
avis de
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8,5
Points négatifs : They need to be more upfront, honest and to the point about the luggage policy. I was charged $65 for my check in one piece of luggage. Reading their website, may be I read wrong, it says you allow one piece of check in luggage. When I checked in for my flight, was told that my ticket was promotion.
avis de
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10,0
Points positifs : Easy and quick boarding, pleasant flight staff and booking in staff. There was plenty of leg room. Was able to carry on way more than I should have so didn’t have to pay for stowed baggage!
avis de
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10,0
On time departure and arrival
Points positifs : Check in and boarding was easy.
Points négatifs : What’s the deal? Are we allowed to use cell phones during the flight? I think the announcements say, “No”. But the flight attendants don’t enforce it. So, which is it?
avis de
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10,0
On-time with smooth landing
Points positifs : The plane was clean.
avis de
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10,0
Efficient and on time
Points positifs : Boarded quickly and easily, arrived 10 minutes early and flight smooth and no issues.
Points négatifs : Nothing
avis de
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10,0
Points positifs : Everyone was most helpful to us.
avis de
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8,6
On-time flight
Points positifs : Efficient check-in, boarding and take-off
Points négatifs : Interior of plane was old looking but fine for a short flight
avis de
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10,0
Reliable & good service
Points positifs : Vietnam airline is a good airline, reliable, mostly on time. Wet towel and a bottle of water are provided for short flight. Flight attendants were courteous and helpful.
avis de
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10,0
It was great
Points positifs : Great. And I was very suprised they served food for less than 2 hours flight! It wound very happen in the us!
Points négatifs : Flight was delayed
avis de
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10,0
Cambodia Angkor Air operated the flight.
Points positifs : Well organized, friendly crew, and the pilots flew and landed very smoothly.
avis de
-
10,0
Points positifs : Flight was great but there was a problem at check in; I believe they had a computer problem but they got past it!
avis de
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10,0
Points positifs : short flight so not a lot of services required. The main plus was free 20kg checked in baggage.
avis de
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10,0
A l'heure
Points positifs : L'enregistrement et l'embarquement étaient faciles.
Points négatifs : Sommes-nous autorisés à utiliser des téléphones cellulaires pendant le vol? Je pense que les annonces disent: "Non". Mais les agents de bord ne l'appliquent pas.
avis de
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10,0
À l'heure et bon atterrissage en douceur
Points positifs : L'avion était propre.
avis de
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10,0
Points positifs : Tout le monde était très gentil avec nous.
avis de
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8,6
En avion
Points positifs : Enregistrement efficace,, une carte d'embarquement et de décollage
Points négatifs : L'intérieur de l'avion était vieux mais elle était correcte pour un petit escalier
avis de
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10,0
Fiable et bon service
Points positifs : Compagnie aérienne au Viêt Nam est un hôtel de bonne compagnie aérienne, fiable, pour la plupart d'époque. Porte-serviettes humides et une bouteille d'eau sont gracieusement mises à votre vol. Vol par les employés étaient courtois et serviables.
avis de
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10,0
C'était super
Points positifs : Super. Et j'ai été très surpris qu'ils servaient de la nourriture pendant moins de 2 heures de vol! Il se produit très vite en nous !
Points négatifs : Le vol a été retardé
avis de
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10,0
Cambodge Angkor air fonctionnant l'avion.
Points positifs : Très bien organisés et sympa, équipe et les pilotes et j'ai pris l'avion arrivait très rapide.
avis de
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7,2
Points négatifs : Used a cattle car bus to board. Annoying.
avis de
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7,0
Points négatifs : 1 check in bag only policy.
avis de
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7,0
Points positifs : Easy
Points négatifs : No food or drink
avis de
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8,0
Lucky the fellas was short
Points négatifs : There was a short delay. No announcement. No idea what was going on. For a fifty minute flight it was ok.
avis de
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6,6
Descent for the price
Points positifs : Friendly crew, organized check in and boarding process, sat on the runway for too long.
Points négatifs : Not one free drink or even a tiny snack- no entertainment or WiFi, uncomfortable seats
avis de
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8,0
Points positifs : On Time
Points négatifs : No meal
avis de
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8,0
The flight was delayed
Points positifs : Nice crew good airplane flight delayed and hour and then disembarking took a long time
avis de
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6,6
Short flight
Points positifs : Pretty much on time and airport very comfortable with some wifi. Only half full so easy. Water passed out but no snacks. Keep your boarding pass stub for transfer.
avis de
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8,0
Points positifs : People are very co-operative always smiling, ready to help,clean, greenery everywhere, warmth&affection,i loved it
Points négatifs : Nothing
avis de
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7,6
Points positifs : Quick flight
Points négatifs : Airplane not that nice
avis de
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7,0
Points positifs : Facile
Points négatifs : Aucune nourriture ni boisson
avis de
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8,0
La chance pardonne était court
Points négatifs : Il y avait un petit retard. Il annonce. Aucune idée de ce qu'ils y font. Pour 50 minutes de vol c'était correct.
avis de
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8,0
Points positifs : À la même heure
Points négatifs : Aucun repas
avis de
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8,0
Notre avion avait été retardé
Points positifs : Personnel sympa Bon hôtel en avion Notre vol avait été retardé et heure puis débarquement m'a
avis de
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6,6
Vol
Points positifs : C'est plus ou moins à la même heure et l'aéroport était très confortable, avec un accès Wi-Fi. À moitié plein alors il est très facile. L'eau passait dehors mais pas des en-cas. Que votre carte d'embarquement suggérant par transfert.
avis de
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6,0
Points positifs : The crew onboard was friendly, but the check in crew was average.
Points négatifs : The plane was quite old and there were no beverages except for water.
avis de
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2,0
Points négatifs : I was bumped from the flight and left alone
avis de
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5,2
Points négatifs : Its ok
avis de
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2,0
Points positifs : Nothing, the entire experience was terrible
Points négatifs : They cancelled and rescheduled my flights 3 times - both flights to and from Siem Reap. They didn’t have enough immigration cards, and they gave the ones they had to they Chinese customers while ignoring the westerners. The seats are falling apart. The plane is old.
avis de
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5,5
Points négatifs : To avoid the delay. To manage the lines that were formed both for checking in and to board.
avis de
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5,0
Points positifs : Vol sans problème
Points négatifs : Pas de collation
avis de
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2,0
visa
Points négatifs : No visa on arrival. Missed my flight
avis de
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2,0
Points négatifs : Flight was canceled with only a single email as notification, cost me an extra $160 to rebook at the airport
avis de
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4,0
Charged us $100 for luggage
Points positifs : This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked. The rest of the flight was uneventful. It was a short flight. Less than one hour.
Points négatifs : This was our third short flight in se Asia and our first to be charged for luggage. They charged $5 per kilo so we had $100 charge between the three of us for two baggage’s checked.
avis de
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3,0
Misleading Advertising and Mistakes
Points négatifs : International ticket did not include any checked luggage. Charged us more for our luggage than the tickets. Flight attendees handed out the wrong immigration form to entire plane for China instead of Hong Kong. We Filled them out not knowing they were different. Waited online at immigration for 40 minutes only To be told we were given the wrong forms. Everyone had to go to the back of the line and wait again. They didn’t even provide free water on the plane. Terrible experience. Shouldn’t be allowed to advertise misleading prices on Kayak.
avis de
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4,3
Snail pace
Points négatifs : We went to queue up as soon as the counters numbers were on the board and opened, we waited for at least 50 minutes before we were able to check in. Very inefficient system.
avis de
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4,0
Delayed 5.5 hrs
Points positifs : The plane was new. Boarding was fast cause everyone was upset.
Points négatifs : The company knew that there were going to be a delay and gave everyone notices 3 days before due to machanical issues (which wasn't true becaused I overheard the captain talking about a scheduling problem that the company knew for days and didn't fix while we waited for transportation). My group was given a 2hr delay notice by email. Once we got to the airport and checked in the plane was further delayed. It was the last flight of the day. What was originally 7pm flight turned in a 1230am flight, 5.5HR delay. Arrived into Siem Reap airport at 130am, which was pretty much closed. Hotel tax and regular taxi/tuktuk didn't come out at this time. We were stranded at airport and was at the mercy of overpriced hustlers who charged 3x the normal price for a riding into town. They charged $10/person and put as many people into a car/van as possible. Are vanpool had 9 people, $90 for the van in total. The airline should have arranged transportation for us to correct the situation. The hustlers didn't give receipt, this we cannot make any claims. VERY DISAPPOINTED AT CAMBODIA AIRLINES!!!!!!!!!
avis de
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4,3
Worst experience ever unprofessional and uncaring customer service
Points positifs : The team's uniforms
Points négatifs : Our flight was delayed due to weather. The airline drove another group for a different flight to their gate but the 14 passengers on our connecting flight were left on our own to run to the gate, only to watch the plane pulling away as we ran up. The airline service desk was unapologetic and did very little to help. Since my son and I had already used our one time entry visa into Vietnam, we were not able to join the rest of the group at a local hotel. We instead had to purchase additional tickets for a 1am red-eye. Our wait in the area outside passport control had no food or water and even though we asked they would not bring us anything to eat during the 7 hours we had to wait to get our boarding passes for the red eye.
avis de
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2,0
Tuk Tuk with Wings
Points positifs : There's nothing I like about this ANGKOR AIR. You disgrace Cambodia and Cambodian people by using their names and provided a horrible service and poor plane qualities. I was scared once I had boarded. The condition of the plane is poor. Overhead bends were duct tape to stop from open during flight. The list goes on. Thank God it was a short flight.
Points négatifs : I will never fly this airlines ever again. It's not worth the price nor the safety of your life. 1. Horrible gates from Ho Chi Minh City. 2. Old plane 3. We're treated like second class citizens 4. It rained when we arrived in Ho Chi Minh City from phnom Penh. We walked in the rain to get on the transporting bus. There's a guy with one umbrella. But he used to covered himself. With these kind of treatments and attitudes, one day you will get beat by your competitors. I know you are arrogant right now. But as Vietnam continues to thrives in tourism. There will be better airlines coming and will provide better services. Even the airport in Ho Chi Minh City is horrible. Cambodia airport have amazing lounge and services. I love Vietnam. But your AIRLINES ruined the experience.
avis de
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2,0
Plane didn't show up!
Points positifs : Nothing
Points négatifs : Well, the fact that the plane didn't show up at the airport was a problem...then they were unwilling to give me an alternative route which caused me to miss my scheduled meetings. When an attempt was made to contact the Vietnam Airlines office in the USA NO ONE ever picked up the phone! At this time I'm unclear whether or not my refund is being processed. I ended up having to book a totally different ticket with another airlines (of course). First and last time I will ever attempt to fly with Vietnam Airlines.
avis de
-
5,3
Incompetent ground staff
Points négatifs : Incompetent ground staff in Siem Reap, who barely spoke English and no listening or problem solving skills. They wrongly denied boarding to one of the passengers, claiming he needed a visa that he did not need (as confirmed by Vietnam Airlines transit counter later in Ho Chi Minh city and by the Vietnamese Consulate. This resulted in us buying a brand new ticket for later time and applying for a visa, given there was no ground staff from Vietnam airlines who could help.
avis de
-
2,0
Multiple cancelled flights
Points négatifs : Multiple flights were cancelled for the day, so our 10am flight eventually became a 4:30 one. I hadn't checked my email the previous evening (my error) so still went to the airport really early. There was no one to confirm the 4:30 wouldn't end up cancelled too, so we booked with another carrier.
avis de
-
4,0
No warning for need of Vietnamese visa
Points négatifs : Very upset that we were not given advance notice of need for Vietnam visa to transit thru SGN to PQC. Cost us 820 usd at the REP airport.
avis de
-
4,3
Points positifs : Felt like a regional jet but still fairly expensive for the region.
Points négatifs : Bare bones and nothing much else
avis de
-
4,3
Basic basic basic
Points positifs : Allowed me to change time (extra charge), easy check in. Quick flight.
Points négatifs : Very basic, to change time I had to go to their office downtown at very specific times, wait a long time. Seem a bit disorganized.
avis de
-
5,5
Points négatifs : Pour éviter le retard. Pour gérer les lignes qui ont été formées à la fois pour l'archivage et pour le conseil d'administration.
avis de
-
2,0
Visa
Points négatifs : Pas de visa à l'arrivée. J'ai manqué mon vol
avis de
-
2,0
Points négatifs : Le vol a été annulé avec seulement un seul e-mail comme notification, m'a coûté un supplément de 160 $ pour réserver à l'aéroport
avis de
-
4,3
Allure escargot
Points négatifs : Nous sommes allés faire la queue dès que les numéros des comptoirs étaient sur le plateau et ouverts, nous avons attendu au moins 50 minutes avant de pouvoir nous enregistrer. Système très inefficace.
avis de
-
5,3
Personnel de terrain incompétent
Points négatifs : Personnel incompétent au sol à Siem Reap, qui parlait à peine anglais et n'écoutait pas ou ne résolvant pas de compétences. Ils ont refusé à tort d'embarquer sur l'un des passagers, affirmant qu'il avait besoin d'un visa qu'il n'avait pas besoin (comme l'a confirmé le comptoir de transport de Vietnam Airlines plus tard à Ho Chi Minh ville et par le consulat vietnamien. Cela nous a permis d'acheter un tout nouveau billet pour plus tard et de demander un visa, étant donné qu'il n'y avait pas de personnel terrestre des compagnies aériennes vietnamiennes qui pourraient aider.
avis de
-
2,0
Plusieurs vols annulés
Points négatifs : Plusieurs vols ont été annulés pour la journée, donc notre vol de 10:00 est finalement devenu un vol de 4:30. Je n'avais pas vérifié mon e-mail le soir précédent (mon erreur) donc je suis allé à l'aéroport très tôt. Il n'y avait personne pour confirmer que le 4:30 ne finirait pas non plus par être annulé, donc nous avons réservé avec un autre transporteur.
avis de
Statut du vol
Itinéraires proposés par Cambodia Angkor Air
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
875
Pékin
PEK
Sihanoukville
KOS
874
Sihanoukville
KOS
Pékin
PEK
838
Sihanoukville
KOS
Ho Chi Minh Ville
SGN
818
Phnom Penh
PNH
Ho Chi Minh Ville
SGN
819
Ho Chi Minh Ville
SGN
Phnom Penh
PNH
839
Ho Chi Minh Ville
SGN
Sihanoukville
KOS
861
Shanghai
PVG
Siem Reap
REP
824
Siem Reap
REP
Ho Chi Minh Ville
SGN
829
Ho Chi Minh Ville
SGN
Siem Reap
REP
132
Sihanoukville
KOS
Siem Reap
REP
860
Siem Reap
REP
Shanghai
PVG
116
Siem Reap
REP
Phnom Penh
PNH
117
Phnom Penh
PNH
Siem Reap
REP
841
Da Nang
DAD
Siem Reap
REP
131
Siem Reap
REP
Sihanoukville
KOS
840
Siem Reap
REP
Da Nang
DAD
847
Da Nang
DAD
Phnom Penh
PNH
846
Phnom Penh
PNH
Da Nang
DAD
142
Sihanoukville
KOS
Phnom Penh
PNH
143
Phnom Penh
PNH
Sihanoukville
KOS
Aéroports populaires desservis par Cambodia Angkor Air
- Aéroport Aéroport Intl de Phnom Penh (PNH)
- Aéroport Siem Reap Aéroport Intl de Siem Reap-Angkor (REP)
- Aéroport Ho Chi Minh Ville Aéroport international de Tan Son Nhat (SGN)
- Aéroport Sihanoukville Kompongsom (KOS)
- Aéroport Da Nang Ðà N?ng airport (DAD)
- Aéroport Canton-Baiyun (CAN)
- Aéroport Shanghai - Pu Dong (PVG)
- Aéroport Hangzhou (Jianqiao) (HGH)
- Aéroport Pékin-Capitale (PEK)
- Aéroport Aéroport Intl de Macao (MFM)
- Aéroport Haikou Meilan Intl (HAK)
Coordonnées de Cambodia Angkor Air
- K6 Code IATA
- +855 23 666 0330 Appeler
- cambodiaangkorair.com Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.