Hôtels près de Aéroport de Cancún

Points positifs : L'architecture

Points positifs : Lieux Personnel Beauté

Points positifs : The Nizuc has the be the nicest hotel in cancun. The grounds are breathtaking with views to the sea from most rooms. The suites are incredible high ceilings beautifully decorated and very clean. The hotel also offers some of the best food I have ever had. But what really makes the whole experience is the staff, they are there to help at any moment and have made is feel so welcome and looked after. Their attention to detail and service is outstanding and left us wanting to return again and again.

Points négatifs : everything is perfect here

Points positifs : Great and friendly staff, they take care of everything. Villa was sparkling clean. Good food from the room service

Points négatifs : Nothing

Points positifs : L’emplacement, le site, la piscine à débordement, les chambres, le service, tout était exceptionnel. Un peu à l’écart , ne ressemblait pas trop à Cancún !

Points négatifs : Les bâtiments annexes à l’hôtel principal: trop éloignés, il faut une voiturette de golf pour se rapprocher de la plage et des restaurants! On a demandé à changer de chambre tout de suite car on se sentait trop isolés dans le bâtiment 8: on n’a pas passé le même séjour !!Bâtiment principal exceptionnel, immense balcon, vue sur la baie, plage et piscine . Moyennant un supplément bien sûr.

Points positifs : The property is just perfect for family or couples. Has great restaurants and the facilities are great. Their Indochine Restaurant and Ramona restaurant serve exquisite meals that are flavorful and fulfilling. The service throughout the resort was exceptional.

Points positifs : this place was everything and more i was honestly shocked upon arrival

Points négatifs : f

Points positifs : It was great experience with large beautiful room with ocean view and tinkling about every little thing. The staff were so generous and always ready to serve with a smile.

Points négatifs : Every thing was perfect beside the location that far from bus station or downtown.

Points positifs : The staff and service was excellent. Also the property was beautiful and super clean!

Points négatifs : The breakfast buffet is way over price. Lunch and dinner was excellent.

Points positifs : Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.

Points négatifs : If you’re looking for a place to have fun and crazy party, this is not the place.

Points positifs : Everyone was beyond friendly and aim to please. Also met some great people at the resort.

Points négatifs : Nothing

Points positifs : Très bel établissement

Points négatifs : Les algues gâchent tout et on nous vend des images mensongères de rêve avec l’eau bleue turquoise !

Points positifs : J’ai fait les plus beaux hotels du monde mais celui-ci est vraiment PARFAIT en interieur comme en extérieur, et le service est superbe. De plus j’ai été agréablement surpris de voir qu’il y avait de la nourriture Casher à la carte, Haut de gamme... L’hotel est tres grand avec un superbe service de transport en voitures de golf, plusieurs piscines magnifiques, à proximité du centre ville, les équipements et le personnel sont parfaitsj. On se sent vraiment au paradis, idéal pour un moment magique ...je recommande!

Points positifs : All the restaurant staff, bar staff, entertainment staff, and cleaning staff were amazing. The rooms were beautiful, the food and drinks were excellent.

Points négatifs : The front desk staff was very slow and rude most of the time. The checkin experience was disappointing even compared to less expensive hotel.

Points positifs : This was the case that second experience was much better than the first. The hotel applied incredible improvements as compared to the last year regarding quality of food, attention and of conditions of the room. The staff remembered me from the last year, which appeared to be quite pleasant. The food here is exquisite, high quality, for example the seafood grill or sweets or waffles! And you do not have to worry as it is a truly all inclusive hotel, I was not put under stress in any of the cases. They let me attend lunch after my check-out, which was such a pleasant surprise. I was staying at ocean view room on the 8th floor and it was totally enjoyable! The service got much friendlier even though still not pushing or distractive. There are many options for different types of leisure. I totally liked my stay here and will try to return as soon as there is opportunity. And it is SOOOO GREAT it is adult only! It was so great the staff was not trying to bother me in the morning this time.

Points négatifs : Well... it is a kind of force majeure, but 4 out of 6 days of my stay there was seagrass very close to the beach and the sea was not that pleasant to swim in, a lot of seagrass was on the beach as well. The ones who are ok with amazing swimming pools at Sun Palace did not feel the difference, but for me the sea is important and it was a bit of a disappointment. But what can you do with the mother nature in such circumstances? So it is more about my personal disappointment than about disadvantages of the hotel. Also, early in the morning one day the staff was doing something in the corridor and it was heard from the room, it was at about 7 a.m. Not that much kind of a bother, but still. Probably, some soundproof could be added to the rooms.

Points positifs : Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.

Points positifs : The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.

Points négatifs : Only the VIP section of the beach had sun after 3pm.

Points positifs : The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!

Points négatifs : The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.

Points positifs : Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink

Points négatifs : Its not a tropical resort but if you want good service a top of the line room and great food then this is for you

Points positifs : Best all inclusive resort we have stayed at. The hotel was always clean, the food was great and the service was excellent. This is an adults/couples only resort which was nice. It is also a smaller hotel so it keeps an intimate setting.

Points positifs : Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff

Points négatifs : There wasn’t anything not to like

Points positifs : It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!

Points positifs : The staff goes out of thier way to accomdate your every need. They were the friendliness most accomidating people we have ever experienced.their attitudes abour rheir jobs are fantastic. I've never experienced people who were so passonate about their work to fufill our desires. We will definately return, again and again. Our stay at sun palace exceeded our expectations. Mr/Mrs Henry Alford.

Points positifs : The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.

Points négatifs : My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...

Points négatifs : We have spent $1,300.00 for two nights incl. a concierge...Hotel is dated and for such an amount of money we have expected a better hotel room - finishes etc. - also after we have spent two nights/ days at this hotel we moved to the Paradisus by Melissa and it was less expensive per night over the Valentine s day and the hotel over all was way more luxurious and felt just nicer; on the top it a week later I wanted to go back to the hotel since I wanted to use the ATM inside and asked the bell boy to get access; he refused and said these are the rules; I have showed him receipts of my stay the week prior and he still did not grant access; I asked for the Manager or Security guy in charge and he just laughed at me together with his other colleague; I was in a need of cash for a taxi and literally was on the street with no working ATM in the area and had arrange myself differently; maybe it is just me but this hotel is compared to e. g. The Paradisus (Royal Service) not worth its money (in my case $650.00 / night)

Points positifs : Everything

Points négatifs : The slides at the grand were not working

Points positifs : entertaining

Points positifs : Nothing! Very bad service from Booking.com and from Moon Palace. If you are paying for a 5 star hotel I expect 5 star service from the moment of check-in! Would have given a 0 but booking only allows a 2.5 as lowest.

Points négatifs : Do not reserve here! Booking's algorithm for rating is also off. I wanted to give a 0 but the lowest that is given is 2.5 even when choosing all bad. I did not like anything. We arrived to the hotel with the our Booking.com reservation for 2 adults and 1 child. Clearly stated in the reservation. Upon arrival they said they only had reservation for 2 adults and that we had to pay more. We told that this is an issue to resolve with Booking not with us. Next Fernanda of the Front Desk said there was no payment in their system and that they could not give us bracelet because we did not pay and first had to sort this out. We had a payment receipt both from Booking and PayPal. We sent these to her and manager Lucia or Laura by email on the spot and even this was not enough. None of employees at the Front Desk are in the right position. They don't know how to provide a great service as can be expected from this type of hotel. All the time they were whispering between themselves and a no moment was any respect shown. What was supposed to be a special weekend started off very badly. Not at all the experience I was expecting from a 5 star/diamond hotel. After more insisting and more insisting and obviously getting angry and disappointed, we finally we got the bracelets and went to the pool. After about 4 hours I got 2 messages on my phone that our room was ready. We thought, great service to get a message and went back to the reception. There was a lady at the reception (another one) that almost activated our bracelet to access the room and then suddenly another colleague and the Front Office Manager showed up stating that we can not access the room at all because we did not pay. More than 4 hours later, they still had not resolved the issue with Booking.com. We had sent all information already of payment and even so 4 hours later we were once more treated with no respect and had to go through the whole storey again.

Points positifs : Rooms were spacious and clean

Points négatifs : We stayed here for a small (less than 40 people) family wedding. While I would recommend this resort for a general visit (hotel was nice and clean), I would NOT recommend it for a small wedding. The wedding planner didn’t attend the reception for more than a very short time and there was no direction for the reception activities. The toast was an afterthought after people asked when it was going to be (ended up with / after cake). There was confusion on what was to occur when and no announcements for activities (we weren’t aware the cake was being cut!) The wedding planner was paid and the couple should not have to run the reception. It seems they were told there were other, larger weddings on site - but each wedding should be given meticulous attention and direction! To top it off, the meal was inconsistently cooked - some had medium rare steaks (as ordered) but many had over cooked, dry steaks! It was not of a caliber that I would expect at an expensive resort.

Points positifs : Clean and open room. Spacious patio. Helpful staff and great meal options. Miniature golf course was fun.

Points positifs : Able to move freely from property to property the availability of food at all three properties.Events taking place throughout the day.

Points négatifs : Was not told about bonus dollars. Learn about it from others.

Points positifs : Room was spacious and bed was comfy. The spa was very well equipped.

Points négatifs : room Service was horrible. food takes over 1 hour to be delivered and it was stone cold multiple times. Staff was clueless on the processes; everything was a hassle... To get a day pass, to change appointments or to use resort credits. If you make any bookings calling the extension from the room, no one can help you in the lobby. All systems were disconnected and different people will tell you different things. Drinks were ridiculously watered down.. I mean come on! There was literally no alcohol in any of the cocktails. Also, the food was strictly OK and service in the restaurants was spotty. Oh and the pushy sales people in the lobby-- That was the biggest turn off. Right after you arrive all exhausted and just want to get to your room, these so called guest services folks get you under the pretext of going over the resort and amenities. Then they try to force you to attend a timeshare presentation. They visibly get upset and keep pushing if you decline. When I travel thousands on miles for my vacation, this is the last thing I want to deal with. I have paid enough money and just want to relax. The timeshare sale thing was disgusting! I will never go here again ever.

Points positifs : Location and staff are great. Resort is awesome.

Points négatifs : Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.

Points positifs : 1. Facility is great. The room is very big and super clean. 2. The environment is quite beautiful. 3. Breakfast is very nice with good food quality

Points négatifs : 1. value of money 2. response to questions. I sent email after booked the hotel, but no response at all. For such a high-standard hotel, this is not acceptable. This not only happened to me, my family experienced the same who stayed there as well. 3. Check-in is very slow, we waited at least 30 minutes... 4. We need to change the room from Sunrise to Nizuc. The thing itself is not a big deal, no matter get changed or not, but the fact that the customers need to go from one place to another to get that done doesn't give a good customer experience.

Points négatifs : Been several times. Always nice.

Points positifs : I liked the facilities the pool and the spa is amazing. Also the dolphins royal swim tour was amazing. The value for money is excellent since that we enjoyed a lot of activities and we got to eat and drink for free durin our stay. Restaurant are very fancy and the room are luxurious.

Points négatifs : Sea weeds and the fact that a lot of very nice activities were not included in our resorts credits

Points positifs : Friendly staff, very clean, great food, nice entertaining shows.... Best vacation ever!

Points positifs : très bien situé

Points négatifs : pas de navette aéroport

Points positifs : Réception

Points négatifs : Tiède café

Points positifs : Propre et confortable.

Points négatifs : Il n'a rien d'extraordinaire. Réservez en ligne ou il faut savoir qu'il est un peu trop cher pour ce qu'il est.

Points positifs : the rooms were clean and nice size staff was excellent

Points positifs : The security was excellent and the staff was very helpful. Breakfast was awesome!

Points positifs : Lit confortable, grande chambre et propre avec une grande baie vitrée Petit-déjeuner varié et très bon. Quand nous avons eu besoin d'un taxi, le personnel a été réactif.

Points négatifs : Parking payant mais l'hôtel à un tarif privilégié

Points positifs : Le nouveau. Le centre commercial et aéroport à proximité

Points négatifs : Bien

Points positifs : Cleanliness

Points négatifs : Nothing

Points positifs : Everything was awesome!

Points positifs : J'ai aimé le cadre. Le fait qu il y ait une piscine et son emplacement proche du centre de Can cun et de l aéroport

Points négatifs : Tout est très bien. Je n'ai pas de commentaire négatif à faire sur l hôtel.

Points positifs : Quiet

Points négatifs : It wasn’t cleaned daily ex. Swept ,mopped, and sanitizing sink or towels! We had only two towels no other towels were left in the room!

Points positifs : Loved the location it is amongst shops and restaurants which made dinner and supply shopping easy. Quiet area and building. Great it had a pool and gym though our stay was too short to use them. Breakfast was delicious with lots of choices. The room was a good size and the bed was very comfy. Easy and cheap parking.

Points négatifs : Nothing

Points positifs : Pas grand chose ...

Points négatifs : Pas de restaurant contrairement à ce qui est dit Petit déjeuner de qualité horrible, on se croirait dans une cafétéria de mauvais goût Chambre pas très confortables Salle de bains minuscules Propreté très moyenne A plus de 15 mn de l aéroport !

Points positifs : The hotel is clean, but very basic. Facilities are limited and the breakfast is rather unimpressive. It's far from the city center and the beaches, so it's better to have a car, but it is close to the airport. The staff was very nice. Especially in the evening shift, Nabil and Adriana were both welcoming and have been very sweet helping me with my requests. Kudos to them!

Points positifs : La proximité ainsi que la facilité pour rejoindre l’aéroport.Le petit déjeuner copieux ,varié et très bon. Le confort des chambres. Le parking devant l’hôtel. Les nombreux restaurants autour.

Points négatifs : rien

Points positifs : Dios était bien. Le service était correct.

Points négatifs : J'ai dû appeler la réception trois fois la même nuit, des choses diferentes cassées. La tête de douche ne vaporisait pas d'eau, les chaînes de télévision, où l'unité de cuisson brisé

Points positifs : L'emplacement très pratique pour aller à l'aéroport. Chambre propre.

Points positifs : Très pratique et propre pour séjourner près de l'aéroport.

Points positifs : Très relaxant après un long vol avant un long trajet jusqu'à la Riviera Maya. L'un des lits les plus confortables sur lesquels j'ai jamais dormi

Points négatifs : Le fait que l'hôtel n'ait pas accepté US Dollar$

Points positifs : La chambre était propre.

Points négatifs : Comme je voyageais seule, je ne me sentais pas en sécurité.

Points positifs : Very close to the airport!

Points négatifs : Explanation of the free shuttle from the airport could’ve been better - on booking.com it said this was only available before 11pm so when our flight arrived late we paid for a taxi only to find out later that the shuttle is available 24/7 on request

Points positifs : restaurant area people were friendly

Points négatifs : - They made me wait 1 hour at the airport despite confirming twice they would arrive in 5 minutes. - Had to wait another 45 minutes at check-in because there were some people before me, but staff wasn't efficient. - Room was Freezing! at 16°C, it was really complicated to put it back to normal level - Worst of all: they didn't wake me up despite I asked for wake-up call at 7AM. - Television not working

Points positifs : I really enjoyed my stay in this gracious hotel. The staff was incredibly welcoming and friendly, and I was immediately greeted at check in with a glass of tequila over ice. The grounds are beautiful, and the room was very clean and comfortable. Both dinner and breakfast were very delicious. I eat a vegan diet, and was well accommodated. They offer a free shuttle service to and from the airport, and a nice man at the airport telephoned the hotel for me to come and pick me up. I was frazzled by the time I arrived at the hotel, with flight and baggage delays, and the friendly and welcoming environment at the hotel was a big healing for me! Thank you, I will always stay here when I have to fly in and out of Cancun.

Points négatifs : There was nothing that I didn’t like.

Points positifs : All good on the whole, great location for airport the next day.

Points négatifs : Hotel was a bit ‘worn’ expected a little more from a Marriot which in turn made it feel a little overpriced.

Points positifs : very good

Points négatifs : everything ok

Points positifs : Everything since facilities, staff, restaurant, and shuttle service are excellent. Real large TV in room. Pool is big enough and Jacuzzi is great, both in a perfect garden setting. The restaurant has also great outside sitting that looks to the garden and pool areas. Room service is quick. The entry lobby and ckeck-in areas are pleasantly decorated.

Points négatifs : In the morning Fox News channel didn't have any sound and no CC, but the night before was perfect. It was the only channel with that problem. This same sound blockage happened on a previous stay.

Points positifs : Nice hotel. Very clean and close to airport. Staff are friendly and attentive. Free shuttle service to and from airport was ideal.

Points négatifs : Not much to do at hotel but as an airport hotel I imagine most people will only be staying one night, so that’s fine.

Points positifs : One lady on the reception, whos English was great, Isabela or so, she was quite helpful and supporting. Breakfast was very good. Pool, small but quite and peaceful.

Points négatifs : A bit old and utilized facility. Most of the stuff are not good in English. Reception called me a taxi and told.me the fix price, and it was more!

Points positifs : Proximité de l'aéroport et service de navette

Points négatifs : Erreur de facturation: 1501 USD réservé sur notre carte bancaire au lieu de 1501 Pesos,corrigée tout de suite mais sans nous en informer Facture glissée sous la porte pendant la nuit ( en pesos) Carte bancaire bloquée pour le reste de nos vacances ,200 euros supplémentaires de téléphone avec notre banque et l'hôtel qui n'a pas osé nous faire part de son erreur avant notre départ La direction nous a envoyé une lettre d'excuse et la preuve de l'annulation de la réservation suite à nos coups de téléphone mais, 6 jours plus tard, la carte est toujours bloquée et 1501 USD en réservation

Points positifs : Close to airport with transfers

Points positifs : + Great location near the Airport of Cancun. We just stayed there for 1 night before leaving for Playa del Carmen. Our flight arrived late so it was the perfect location. Location was really quiet. + Staff at the reception was nice + Free parking available in front + Room was spacious, simple, clean and comfortable + King size bed + Wifi worked well + We couldn't enjoyed it, but there was a nice pool outside + Free shuttle available but we had our own transportation

Points négatifs : - Mattress was a little bit rough - Shower jets were sharp, they should maybe fix the shower head - Hotel is hidden from the main street by the Fairfield Inn hotel. We got lost a little bit, but we finally found it.

Points positifs : I was really extremely happy with the powerful a/c and blackout curtains. I slept like death for 15 hours. The Wifi was excellent, I needed to take a really important work meeting and had no issues. Would stay there again to play it safe just for the trusty WiFi.

Points positifs : Way south from mid/north hotel zone, quieter, smaller than the mega hotels. Nice! Close proximity of the pools (3), beach, bar/grill; a real plus! Great friendly staff!

Points négatifs : Our room on the Blvd. side, while OK, was lacking a comfortable lounge chair in the jacuzzi room. We requested a microwave but "none was available." Night noise was somewhat problematic; next time we'll upgrade, though value of basic room is very good.

Points positifs : Pool and beach access

Points négatifs : I decided to upgrade my reservation to a room with apparently on the booking pictures ocean view, at least. But at the lobby he told me that there were a « kind of wrong picture »...! And I kind of waste my money for nothing. had a road view.. « kind of highway »... Noisy all night long! Also, when we finaly checked in, we went to the pool and they came over to ask to change the room as they made a mistake... So they would like to upgrade to appologize.. but NO they downgraded. Not sure it reveals the real potential of the hotel but it definetely didn’t worth it!

Points positifs : The staff was very friendly and helpful. Great beach area!

Points négatifs : No hot water when taking a shower, could hear through the walls, they were renovating so it was a construction zone and the pool was closed for renovation.

Points positifs : Agustin was very efficient and messaged us beforehand regarding meeting us on arrival. He was so helpful and a delight to meet. The condo was lovely and the pool and beach were fantastic. It was very easy to catch a bus right outside to go to the end of the strip and Downtown. Thank you for making our stay so easy. Would love to stay again if we go back to Mexico.

Points positifs : Our staff were superb, very well organized and looked after us TOP.

Points positifs : The rooms at Sensaciones are big and have stripper poles, 2 beds, plenty of shower space (no curtains in shower though, found this in some Cancun hotels as well). The location is almost equidistant to Cancun centre (25-30 mins) and playa del Carmen (45 mins to an hour). Staff is accommodating and the motel felt relatively safe.

Points positifs : Loved the spaciousness even though the place is packed you never have to fight for a place by the pool! Also loved the service at the pools and in restaurants - for the most part it was great

Points négatifs : The steak house service was poor, we were the last sitting and had to wait 30mi S even to be offered drinks! It would also be nice if the staff knew a bit more about the hotel, many of them were not able to answer fairly basic questions about the resort

Points positifs : The facilities are beautiful , the rooms are spacious and well equipped . Great spa and fitness centers , staff is friendly and there was enough to do.

Points négatifs : Dinner reservation system was a huge pain required me to go argue with customer service

Points positifs : Olympic pool was excellent, headed and huge, lots of volleyball and pool parties in there :)

Points négatifs : Everything was really nice I loved my stay except that the beds are really uncomfortable. I woke up with a back pain that lasted for several days during my stay. Also the attention and service at the Asian cuisine restaurant was HORRIBLE. My family and I just left without even finishing our dinner to go eat at the buffet because the service was unacceptable. But other than that everything else was really good.

Points positifs : The staff was very helpful and nice to answer all of my questions about what was in the area,how far things were and getting us a taxi right away.

Points négatifs : Didn’t know there would be animals there(2 cats and a dog) and the location was a little off to me. it was very hot downstairs and the WiFi did not work in the rooms.they didn’t have any TVs in the room,the one in the “excersice room” did not work! The house was nice but they set up wasn’t that great.

Points positifs : Wonderful place to hang out and chill, very close to the airport in a quiet area. Great gardens and pool and the house is just amazing.

Points positifs : The price was good and the staff very friendly and accommodating.

Points négatifs : The location made it difficult to find. Even using google maps. There is nothing around and the only food that can be delivered is Dominoes pizza. I had to take a taxi to get food.

Points positifs : Is very nice, luxurious house, made us feel very special. Staff is very friendly and super helpful

Points négatifs : The location is challenging for taxi drivers, we only had Google Map in English, not 100% useful. We took taxi twice, both times drivers had to call the property for directions.

Points positifs : Pool Bar Clean Big

Points négatifs : Area was unsafe, and the accomodation was hard to find.

Points positifs : It isn't the nicest area, but it is close to Cancun airport - 10 minutes by taxi. However, the B&B itself is very nice and there is a pool. Very spacious room and bathroom. No restaurant but the owners were very helpful and happy to order a takeaway for us, which was great as there is nothing nearby. Breakfast is coffee and toast

Points positifs : The staff was very kind.

Points négatifs : There was no hot water the first night, the second night there was not enough to use the jacuzzi that I paid for. They didn't move me despite having empty rooms. They were unreasonable on the rate considering the inconveniences.

Points positifs : The place was nice.

Points négatifs : Location was hard to find. The bedroom door only locked from the outside so it could not be locked when you went to bed. Had other guests walking into my room during the night. The toilet didn’t want to flush. When you tell the staff they say they will fix later. Ended up leaving three days early and they refused to refund the three nights plus they rerented the room.

Points positifs : Très grande chambre, propre, très confortable, accueil courtois, personnel très gentil et souriant.

Points négatifs : Le déjeuner était minable! 2 petites toasts par personne, un café mauvais (pas de lait disponible), un pot avec au fond du beurre pas très ragoûtant: très très décevant. L'emplacement est très difficile à trouver.

Points positifs : Établissement idéal pour passer une nuit proche de l aéroport de cancun. Le personnel est d une grande disponibilité et d une très grande gentillesse.

Points négatifs : In the middle of nowhere. Loud at all time during the night. This should not be a hotel or a B&B for all that matters. If you still decide to go there you will see what I mean

Points positifs : Propre.

Points négatifs : Nous aurions du avoir la chambre avec spa, mais visiblement suite à un souci dans la salle de bain, nous avons eu une autre chambre, sans spa et du coup un peu moins chère, mais au final trop chère pour ce que c était. La chambre en question semblait plus être une chambre de secours qu'une vraie chambre : certes propre mais le miroir posé sur la commode au lieu d être accroché au mur, une salle de bain qui mériterait un coup de neuf. L emplacement est juste bien pour l accès à l aéroport. Toute la nuit des chiens ont aboyé. Et le must a été les lampes de l intérieur de la chambre qui flashe toutes les minutes alors qu'elles sont éteintes- top pour dormir.

Points positifs : Although there were a couple of speedbumps getting into the hostel - there was some confusion about the time I was arriving and so there was a bit of a wait to get into the hostel, but Denise made up for it with her great hospitality- she took me to a food truck park with her friend and we had dinner and drinks together! Thanks so much Denise for being so great! And the rooms are lovely- and there's a pool! Also, the two dogs are beautiful.

Points négatifs : I didn't realise that the location was in the jungle! But it's kinda cool- you just need to call to confirm the time you're arriving, and ideally have a driver who knows where he is going ! Again, Denises hospitality and willingness to show you cool things makes up for it all.

Points positifs : Absolument rien.si le chat et le chien!!!

Points négatifs : Horrible nuit.jamais vu des chambres aussi sales.partout.odeur de moisi insupportable qui prend a la gorge..partout (dans nos 4 chambres).cafard.je parle même des lits et du personnel.des cafards,des tiques...cet endroit est insalubre...nous étions avec des enfants et nous nous sommes douché avec nos chaussures et puis après on a même renoncé a se douche. De plus les taxis ne trouvent pas le lieu meme avec le gps (pas de routes...un chemin....sal aussi...).on a tourné 40mn avec le notre avant d y arriver (le chauffeur avait essayé de les joindre mais personne ne repond) Si nous avions eu un vehicule nous serions reparti de suite. Ne vous fier pas aux photos et a la desciption.tout est faux.la clim ne marche pas.2 filles sont sur place... ne font rien.elles squatent la table pendant que les clients mangent debout... Endroit insalubre.vraiment.tres mauvais souvenir et heureusement que pour une nuit (pas dormi d ailleurs)

Points positifs : Location!!!! Needs outdoor sign and outdoor lighting. Taxi guy nagging it was dirt roads and clueless how to get there.

Points négatifs : Staff are awesome, hard to find but it’s cozy and close to airport. Met awesome people: guests as well as guests. Staff go get you groceries and owner drove us to airport. GPS on my cell worked

Points positifs : The owner certainly went out of there way make our stay really trouble free and cost affecttive. We were picked up at the airport and brought back with no worries. I really enjoyedy stay.

Points positifs : Close to the airport.

Points négatifs : Everything else.

Points positifs : Génial !

Points négatifs : Bar sur le toit et les bains à remous étaient fermés pendant la saison

Points positifs : Bon point de départ. Ils viennent vous chercher à l'aéroport.

Points négatifs : Le petit déjeuner est convenable.

Points positifs : Près de l'aéroport, c'est très pratique pour vol tôt le matin

Points négatifs : Il n'y a rien à faire aux alentours.

Points positifs : L'hôtel était propre, on dirait qu'il a été récemment construit ou rénové. La chambre était propre et confortable. Le parking est très compact. Attention - j'ai du faire un demi-tour en 5 fois pour sortir du parking :/

Points positifs : We arrived very late and we liked that it was very close to the airport, updated and clean rooms, super nice staff, parking on site.

Points positifs : Rooms were clean and comfortable. Staff was friendly. Close to the airport. For the price you pay, you can't expect much more. Served a continental breakfast on the mornings and had a very affordable restaurant upstairs at night.

Points positifs : Pretty close to the airport. Included simple breakfast buffet.

Points négatifs : Showerhead needs work. Comfort Inn says Cancun won't let them shuttle people TO the airport, only pick up there. Shuttle pick-up from the airport took more than 30 minutes.

Points positifs : Overall clean with good internet and decent breakfast.

Points négatifs : The supposed policy that they can only pick-up guests at the airport seems like nonsense given that they pick up guests in the departures area of the airport. Instead we have to pay $15 for a 5-minute ride and in my case to follow the shuttle to the airport.

Points positifs : The price was great and the staff was awesome. Didn't have any issues their just a couple of things that I wish they fixed.

Points négatifs : Well the wifi doesn't work in the rooms only in the lobby and on the roof. They are working with that issue is what I was told. And one major problem is that It's really close to the airport meaning it's really far from everything, so prepare to spend some extra cash on transportation usually a taxi will charge you 200 and more ( pesos of course) recommended uber just be careful because they don't like each other.

Points positifs : The wifi does not work. Travelers likely book a room here and expect wifi for airport check in etc. I asked several times and finally the morning clerk told me the wifi doesn't work at all.

Points négatifs : No wifi and airport shuttle is only FROM the airport. It's isolated and no where to eat around there so you're stuck.

Points positifs : We only spent the night because our flight was so early in the morning. It was conveniently located close to the airport. The hotel was clean and the staff was kind and helpful.

Points négatifs : The parking garage was difficult to navigate even in a little sedan.

Points positifs : Nothing, maybe the staff, a bit.

Points négatifs : The hotel is located 3 minutes from the airport, yet their taxis charge half the price it would take to get from Playa del Carmen (a 45 min drive). They say they have shuttles, apparently it's only for travelers arriving at Cancun, the shuttle doesn't take you to the airport. The rooms are basic, the walls are thin, I felt and heard anything that happened even across the hall. The breakfast was bread, butter and jam. Nothing was continental about this. The hotel is overpriced for what it's offering in comparison to Mexico. In any other country it would have been understood, but for Mexico standard there is no value for money. Would never ever go back

Points positifs : Location was convenient

Points négatifs : Staff was extremely rude and not willing to help with anything. Room was dirty

Points positifs : Hotel is clean quiet close to airport as well as close to where I had meetings. So good location

Points négatifs : Hotel does not provide tea kettle even in request. Only coffee is available did not get the logic. Staff did not do anything on the request manager did not show up for 7 nights I was there. Airport pic up was promised but was not provided. I asked for a drop off to airport in place of missed pickup. Was told only manager can take a call which never happened. Restraunt very basic