Hôtels à Chantilly

Points positifs: Beds and pillows were so comfortable. Separate bedrooms and living room really provided a lot of space, separation and comfort. Full kitchen was a big plus. Free breakfast had quality food and plenty of options too! Staff were great!

Points positifs: This place really made my family feel at home

Points négatifs: N/a

Points positifs: Its location

Points négatifs: They dont have elevators for 2 level. Its makes it too difficult to take ur baggaes upstairs.

Points positifs: Our room was very nice and clean. Everyone was very helpful.

Points négatifs: N/a

Points positifs: Cleanliness and Location

Points négatifs: No available elevator and you need to carry all of your bags by self to the second floor. ( the hotel is two level ground and first floor ) . this makes the hotel not 'handicap friendly' if not provide ground floor room to the handicaps .

Points positifs: Staff and the suite itself.

Points négatifs: My mistake; I didn't realize how far it was from BWI.

Points positifs: Good value for the price

Points négatifs: Location meant I had a 30 minute drive

Points positifs: Hotel staff were excellent. Went out of their way to help and to get me items I had forgotten. I will be back to DC and will stay è

Points positifs: Great rooms and facilities. Staff was awesome. Breakfast bar had variety and as kept fresh and stocked. Great coffe in rooms too!

Points positifs: I can't say not just one person,,,even the cleaning lady put a smile on my face and I come to that location a lot. I'm just thankful

Points négatifs: Nope

Points positifs: The rooms are large and clean. The breakfast and social hour are exceptional. The location was perfect for my needs.

Points positifs: Whenever I need to come to D.C. area I stay in this hotel. The floor plan is really nice especially for a family and it's affordable. Also, during weekdays the hotel holds the social events, where you can feed yourself free.

Points négatifs: Wifi is working but not as good as you can really do something. We found two stink bugs in our room (one in bedroom, the other in the living room), which never happened before. I didn't feel very relaxed thanks to them. I hate bugs.

Points positifs: Convenient to local shopping area. Airport minutes away while not on airport grounds. Decent breakfast selection. Rooms are quite and comfortable.

Points négatifs: Nothing bad to say about this property. Have stayed here a couple of times and would do so again.

Points négatifs: My flight got in late and when I got to my room it was extremely hot. The air conditioning was broken, they told me there were no other rooms available and no one was available to come look at it. The next morning I talked to three other people about it and nothing was done. It was 87 degrees in my room the whole time I was there, it was miserable.

Points positifs: The housekeeping lady.

Points négatifs: The staff was unaccomodating. Refused to acknowledge the room I paid for. I travel 300+ days of the year. One thing I know is good customer service skills and working with an unhappy customer within reason. And they did none of the above.

Points positifs: Staff was very friendly, helpful & welcoming! Room was very large & beds were extremely comfortable. Morning breakfast buffet was very good with many choices, even cooked to order egg station. Free airport shuttle - just call hotel when you arrive. A very nice feature was that the hotel shuttle will take you to restaurants, malls, etc. within a 5 mile radius. When you are ready to return simply call the hotel and the shuttle will pick you up. Very nice feature!!!

Points négatifs: Terrible flashing light on smoke detector in bedroom made sleep impossible. Heating unit didn't work and was terribly loud. Sympathetic blankets and tiny than bed pillows made it feel like Comfort Inn than a Hyatt. Would never ever return.

Points positifs: The room was clean, and the staff was polite as well.

Points négatifs: I called the front desk when I arrived at the airport; though they told me the driver would be there soon, it took 45 minutes of standing in the cold. I had to call the front desk a few times - the lady at the front desk said that the driver picked up some people and came back. I had to explain to her that he neglected to pick me up, and that I was waiting in the cold. Also, the business center was offline, so I couldn't print my boarding pass, and the coffee pot in the room was broken as well.

Points positifs: It was nice the room had a full kitchen. From what I could tell the room was very clean. I would stay again.

Points positifs: kitchen

Points négatifs: no airport shuttle

Points positifs: Pratique pour se rendre dans les magasins locaux. L'heure de là si l'hôtel n'est pas à l'aéroport. Bon petit déjeuner varié. Les chambres sont calmes et confortables.

Points négatifs: Je n'ai rien de négatif à dire à propos de cet hôtel. Je suis déjà venu ici plusieurs fois et on y retournerait volontiers.

Points positifs: La chambre était propre et le personnel était poli .

Points négatifs: J'ai appelé la réception lorsque je suis arrivé à l'aéroport; cependant, ils m'ont dit que le chauffeur serait bientôt là, mais il nous a fallu attendre 45 minutes dans le froid. J'ai dû appeler la réception à plusieurs reprises - la dame de la réception a dit que le chauffeur était allé chercher certaines personnes et était revenu. J'ai dû lui expliquer qu'il a négligé de venir me chercher, et que j'ai attendu dans le froid. Aussi, le centre d'affaires n'était ps connecté à internet, je n'ai donc pas pu imprimer ma carte d'embarquement, et la cafetière dans la chambre était cassée.

Points positifs: This place looked like an Aloft hotel on the inside and the beds were typical Hampton Inn: very comfy. Breakfast was great (free), including a waffle maker, and the coffee was good.

Points négatifs: Could've been $10-$20 less expensive

Points positifs: Friendliness and availability of the staff. Great Breakfasts, good location, easy access by hotel van to town center and metro station.

Points négatifs: My wife and four children stayed there over thanksgiving from Wednesday till Saturday. We didn't have hot water the entire time. They told us empty rooms had hot water so they took my wife to another room one time for a shower but never bother to try and relocate our room. Each day we called and told them and they did nothing. When we left we told the front desk once again and they said they'd tell the manager and we've called back each day trying to resolve it but the manager is apparently never in. They never made notes on our room or called back. There's a lot more i could complain about with the stay but for a hotel to not have hot water and do absolutely nothing about it is a joke.

Points positifs: Room and staff were wonderful.

Points négatifs: Breakfast area too crowded. Not enough seating. Both mornings, we had to stand to eat.

Points positifs: Very convienient to Reston. Nice clean rooms and relatively quiet.

Points positifs: Price and location

Points négatifs: Refrigerator had left over food from previous guest making me question what else the cleaning staff forgot to clean or how throughly they cleaned the rest of the room like the bed... Also the bathroom door could not be shut allowing cold air in the shower and making it less private to use the toilette, I need it to make sure curtains were closed before going to the bathroom since from the toilette seat you could see outside the window!

Points positifs: Indoor pool, breakfast were great!

Points négatifs: Hot tub out of service during our stay.

Points positifs: La chambre et le personnel étaient fantastiques.

Points négatifs: Salle du petit déjeuner trop bondée. Il n'y en avait pas assez. Les deux matins, nous avons dû attendre pour manger.

Points positifs: Très pratique pour se rendre à Reston. Chambres sympa et propres et relativement calmes.

Points positifs: Everything worked and was clean. Free breakfast was good and sufficiently stocked.

Points négatifs: Felt a bit pricey, but actually was competitive on unusually high-demand weekend.

Points positifs: Full hot buffet breakfast, beds were beyond comfortable, indoor pool was a huge hit with my oldest son. Location is great. Rooms were extremely clean. Decent size. Great hotel for families of all ages. Restaurant across the parking lot and you get a free appetizer when you show your room key! This was our first family vacation since we had our 3 month old and it couldn't have been better. We'll definitely be back!

Points positifs: Helpful, friendly, responsive staff Ideal location between Dulles Airport and Leesburg, VA

Points négatifs: Internet service verrrryy slow and poor TV service (staff indicated that upgrades were to be made soon)

Points positifs: It was very easy to get checked in and out. Bed and bedclothes were very clean and odor free. Bathroom was very well kept. Staff, what I saw of them were 100% friendly and professional, treated you like seldom seen family. All staff was in a good mood, 2 thumbs up!

Points négatifs: It wasn't the easiest access from the main highway, and signs to rt 7 were non-existant. For those of us who do not use a GPS, getting out was not intuitive. You're basically boxed in and need to make 270 degrees of turns to get out to the highway. Some "To Rt 7" signs at the intersections would have been helpful. I know I was not alone in that opinion, since the two cars ahead of me leaving were also obviously not aware how to leave.

Points positifs: Room was spacious and clean. Location was a pleasant surprise - a short walk from many restaurants and shops along a nature trail. Breakfast was delicious and filling - having "robust" coffee was a definite plus!

Points négatifs: Shower head couldn't be adjusted while under pressure. I had to turn off the shower, adjust the head, then turn the shower back on. The hotel lacked a whirlpool, which would have been nice after a long drive.

Points positifs: Good price, nice staff and very good wifi for free

Points négatifs: Located far from the city life, more suited for employees of companies in the area.

Points positifs: After I got to the hotel with a mixed up reservation the staff were quite helpful and incredibly friendly. The place itself is well modeled with a Starbucks in the lobby and an outdoor fireplace! The location is close to several stores and a mall, and there's a shuttle service.

Points négatifs: There was an issue with my key card to get into the pool and a few of the doors leading into the hotel. They replaced the key card, though

Points positifs: The fact that we had 3 full beds with the pull-out couch.

Points négatifs: There were pieces of old cereal on my daughters box spring and cereal and candy on the floor all along the base boards between the beds and the bottom of our comforters. Clearly, the room wasn't cleaned properly or vacuumed. There were also makeup stains all over my daughters linens. At least we can hope it was JUST makeup and not some bodily secretion. It was very late before we discovered these things and one of my girls was already asleep, otherwise I would have demanded another room immediately. When I complained the next morning upon checkout, the staff member was very dismissive, said she would notify housekeeping and that nothing could be done to compensate me because I didn't conplain...at 1 am in the morning when I noticed it. We were exhausted and and had already unpacked everything. She was rude and customer service left EVERYTHING to be desired. It's unfortunate because I travel there 1-2x a month and would have stayed there otherwise. Do NOT book this hotel. Scratched all night afraid that maybe my sheets hadn't been changed either!!! Terrible experience.

Points positifs: Great hotel, good price, breakfast included (excellent made-to-order omelet!)

Points négatifs: ice machine wasn't working on 4th and 3rd floors

Points positifs: The hotel is close and looks nice. The room was nice and clean. Comfortable beds.

Points négatifs: Only there for a few hours due to a missed flight. Staff were nice but didn't go the extra mile to help. I was tired and hadn't slept in 24 hours. Getting basic hotel info was like pulling teeth. It would have been nice to have some better late night room service options after being trapped in an airport all day. The airport shuttle was late leaving which was annoying, but ultimately fine since we were so close.

Points positifs: The service was great and the hotel was so clean!

Points négatifs: There was nothing. I loved everything

Points positifs: Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head.

Points négatifs: Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)

Points positifs: The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.

Points positifs: Location

Points négatifs: No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.

Points positifs: Nice clean and modern

Points positifs: The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation.

Points négatifs: Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.

Points positifs: Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.

Points positifs: The facilities overall were good. Parking was easy and a value the bar area was really nice. The hotel was quiet good value overall

Points négatifs: The response from the front desk about the safe and the bed in the room looked like someone had laid on the bed and when they had issue requested a room changed however they never got the room ready before I checked in

Points positifs: The hotel was beautiful and the rooms were modern and very clean.

Points négatifs: The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)

Points positifs: The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower. The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine.

Points négatifs: Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler. The mattress needs to be replaced. No support and sagged toward the center.

Points positifs: Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self.

Points négatifs: Nothing not to like.

Points positifs: The bed and pillows were amazing as usual.

Points négatifs: The hotel had two sets of large groups there, one being the ASA teams and a group from South Africa. They both were disruptive and loud. On Saturday night the police had to be called a couple of times. The ASA softball group, decided to camp their chairs at the front of the hotel with cases of beer like they were at a Motel 6, complained to the front desk staff and they did nothing. Not sure if we will stay here again

Points positifs: Comfort

Points positifs: The bed was the most comfortable bed I've ever slept on. And there wasn't any tight bathtub to shower in, instead had a full walk in shower.

Points négatifs: No complimentary breakfast, even something small line bagels and fruit. The fan in the bathroom did not turn off and was very loud (especially with the bathroom's echo). It would have been nice for the shower to have a bench, which would have put it over the top.

Points positifs: Everything. By the way, the category, "Overall" should be 5 stars, not one star but I wasn't able to change it.

Points positifs: Confort