Tout était merveilleux. Le personnel était très aimable et arrangeant.
Le personnel était très sympathique et serviable, le petit déjeuner était délicieux - bon rapport qualité/prix Les chambres étaient un peu vieilles mais propre.
This was probably the dirtiest hotel I've ever stayed in... which includes Euro hostels. Do not recommend. It looks like they hadn't performed house cleaning in months. There were spider webs in my room (seriously) and hairs in my sheets. The bath tub was filthy. And this was AFTER I had to switch rooms because the first room had a broken toilet.......
nothing. They are theworst out there stranded in the late hours inspite of non refundable guaranteed booking
Room very clean, comfortable bed. Quiet area, staff we encountered very friendly. Not sure why this property gets bad reviews, this was a very nice hotel.
Que demander de plus ? Tout était génial ! Dois-je en dire plus ... La nourriture au restaurant de l'hôtel était fraîche et bien assaisonnée, j'en voulais plus. Un peu cher mais ça vaut vraiment le coup. Le personnel était plus que serviable et nous a accordé un vrai service à la clientèle. La clim ne fonctionnait pas et je l'ai dit à l'un des membres du personnel, et ils nous ont fait changer de chambre ce qui était un soulagement parce qu'il faisait froid. La chambre était petite mais pas trop petite. La propreté était parfaite et il y avait tout fourni. Plus qu'heureux et c'était le meilleur hôtel de ma vie. Le wifi ne marchait pas, est-il possible de le réparer? Et les oreillers. Les oreillers ne sont pas vraiment bons. Je n'ai pas passé une bonne nuit à cause des oreillers. J'ai maintenant une vraiment mauvaise douleur dans le cou. Veuillez remplacer les oreillers. C'est tout :)
Quiet location and quiet rooms. Within walking distance of the Dulles Expo Center. Some staff were helpful with getting extra pillows/sheets. Room was initially signed out to another guest, as the staff member did not check the other guest's name correctly, or any of their information. Needed to have our room rekeyed five times during our four-day stay, and returned eight keys at the end of our stay. Room wasn't properly cleaned; found an open bag of chips in a cupboard and lots of change in the pullout couch. The pullout couch was extremely lumpy and uncomfortable, and the underside was very gross. The continental breakfast was only muffins, granola bars, coffee, and tea, and the muffins were limited to one per person on at least one day of the stay.
Room was basic but acceptable. Air-conditioner was on its last legs--noisy and not very efficient. Bare-bones lodging. Agree with other guests that it's a two-star hotel. Place was clean. Staff at front desk were helpful,
La chambre était assez grande pour un séjour en famille. La porte de la douche ne fermait pas, et il nous a fallu des heures pour réparer le problème. Quand on tirait la chasse, l'eau gicle partout.
Le confort. Le plateau repas amené dans ma chambre n'était pas bon (pâtes beaucoup trop épicées et quantité de viande insuffisante).
Près de l'aéroport. Une navette passe toutes les 30 min Rien. Un prix très raisonnable pour une nuit pour une halte à Washington
Pas de wi fi gratuit
Personnel sympathique et serviable . Il y a le wi-fi gratuit. La construction (clôture) à l'entrée. Le wi-fi est un peu lent.
Good value for the money. Free and plentiful parking. Friendly staff. Convenient location to IAD. Easy access to Toll Rd and routes 50 and 28. Room was spacious. Bed was comfortable. Bathroom needs upgrades. Breakfast was not very good. Choices were limited, and the food tended to be cold by 0900 to 0930. Also, my room key did not work each day, so once a day I had to visit the front desk to have it re-activated.
Swimming pool and jacuzzi. Shuttle service not on a schedule
close to dulles airport and to manassass battlefields Front door staff were not helpful when I needed a cab to dulles airport (only a few hours away). The cab did not arrive promptly, I will know better next time and use Uber!
This is a large facility with lots going on. Nice gym. Helpful staff and comfortable rooms. Parking is a little distant.
Having to pay for Wi-FI in the room. Marriott does not charge for wi-fi in their "suite" hotels.
Clean and convenient. Wish we had a longer stay.
This hotel is like home far from home. The rooms are so clean. The room service is excellent, they can bring the grocery to your room at no extra charge. Its A++++++++++++++++++
Everything! Clean, spacious, we'll-furnished, very comfortable. The candy jar was a pleasant ser praise!
I liked everything about the hotel the location staff cleanliness the breakfast I'll definetly recommend this hotel to everyone and make residence inn my home away from home for my future stay. Everything was excellent nothing to complain I give it 5 stars
The Hotel was outstanding in all aspects from being clean, exceptional service, and comfortable. The only slight negative was its distance from Washington DC. It could be difficult to get in to the city for a early morning obligation if you do not leave very early from the hotel. We were unable to take advantage of breakfast.
the room had everything you need, the breakfast was great the a/c was bad
Friendly staff throughout. Good breakfast with surprisingly good scrambled eggs, some sausage patties, and fresh fruit. Room was clean and well appointed. Stores close by for beer/wine and sundries. Places to eat in easy walking distance. Noise from Rt.50 was noticeable at times.
It'e clean! no
Comfortable bed, spotless room and bath, and enjoyed the room. Only 3 miles from the Air & Space Museum in Chantilly, VA. Convenient cooked breakfast in hotel each morning. Worth the trip.
Friendly and accommodating staff. Happy to help and made our party feel at home.
I wish they have indoor pool.
Everything. Good hotel at a reasonable price
The Hotel was clean, the service was outstanding
Clean, comfortable room very close to Dulles airport. Very accessible to main roads but far enough off of main road to be quiet. Plenty of easily accessible outlets for plugging in chargers. Beds weren't super comfortable but quite adequate. Room contained a microwave and fridge but neither were plugged in and no empty outlet nearby.
The phone was not connected when I arrived. I had to figure it out and had to assist the employee who came up to fix it.
I like having a full kitchen with a full-size fridge in my room. The fridge was very loud and rattled a lot, far louder than my fridge at home. Also the location is directly under the flight path of airplanes coming in to land at Dulles Airport and they make a lot of noise, even as late as 11:00pm and as early as 6:00am. I could hear this noise in my room and it kept me awake and woke me up.
It was close to the airport and shopping areas. very nice and quite location. There was no housekeeping on weekends.
Best stay ever. Great staff, friendly and helpful. Room was very clean and more equipped than expected. Will stay again when in the area.
The room was well designed and clean and extremely comfortable. On one overnight stay I used the pool, laundry room, free supper, shuttle to airport and breakfast which were all useful and efficiently provided. An excellent well run service.
Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay. Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.
We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again
Location Keys didn't work when we arrived at room after long elevator wait. Fridge did not work. Ice maker did not work on floor. AIR CONDITIONER did not work properly. HOT all night! Breakfast omelet was overcooked.
Our lLarge quiet room was much appreciated Staff had difficulty in keeping breakfast items stocked - they kept running out
Free shuttle to airport- though drivers were pushy to get a tip Location was ghetto
Sad to notice that No brealfast included
Staff was attentive. We had an electrical issue with the microwave and frige and it was addressed quickly One side of the mattress was well worn down.
I really like the hotel overall. Well located with food close by and even a movie theater across the street. We stayed for 2 nights before we flew back home and loved how close it was to Dulles airport. You can't control traffic flow at the airport but you can make sure you're close enough to it. For sure one less thing to worry about.
everything The fire alarm
Modern, nice, comfortable hotel, clean, cozy rooms, beds with nice mattrasses, friendly and attentive staff... Amazing deal for the money! Parking was a bit tight, spent some time trying to find a spot
The room is of good size, gym is OK. The breakfast voucher is kinda deceptive, just for cold food.
Loved there room and all of the complimentary items. Really a great place overall. The breakfast was about $20 for a buffet... However it was delicious
Inexpensive The staff is rude. I had a poor experience with a front desk staff Nov 21, 2015. Her name is Julia. The staff has hair over their badges so their name is not revealed. I ask her her name.
I liked the comfortable large bed, the room deified media console and the bathroom. The hotel hadn't received my booking information 30 minutes after receiving my confirmation. The desk understood and got us the room we requested.
Room was clean and comfortable. Staff were great. Good job
The hospitality was great. Friendly staff willing to assist, especially when we had adapter issues. Shuttle bus always on-time.
Due to construction traffic, did not arrive at Dulles until 2:30 a.m. Sunday morning and needed to be at airport for flight to Mexico (via Houston) at 6:00 a.m., so I never checked in. Tried to cancel this reservation and was not successful. Because of this difficulty, I will never use Kayak again. Gloria Tadlock
Location, size of room, amenities Bed sheets were light. Should have included heavier covers.
Bed and room
Great service. Breakfast buffet was excellent. Room was nice.
The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.
I want you to know this is a great place. Not only do they serve a full course breakfast ( fruit, cereal, eggs, bacon, waffles, toast, juice, coffee and yougart) every day, they also serve a really nice dinner Monday through Thursday. All at no extra cost. In addition the rooms are suites. Full kitchen with all the utinsels, microwave, coffee pot and coffee. A living room with couch and chair, TV and computer desk, and a separate bedroom. The staff was really nice. In addition, the Van was available to anywhere I wanted to go withing five miles of the hotel. The drive to the Herndon park and ride was only about 3 miles, dropped me off and picked me up at the end of the day. Side trip to new air museum at Dullas? Not a problem, 4 miles to drop off and pick up at end of day. In addition, there were two computers available for guest use. Also an exercise room was available which some people used. I am recommending this to my relatives. This place was great, clean, ...
we really enjoyed our stay--breakfast were very good-the room with 2 bedrooms worked perfectly for myself & sister-in-laws family with twins--they were really impressed & have plans to stay again
The hotel suite had plenty of room. The room came with everything you need for a comfortable stay with your family. They allowed our dog to stay with us for a very reasonable fee. The rooms were very clean and well maintained. I would highly recommend this hotel to anyone whether it be a one night stay or a long term one.
My son and I stayed here for 4 days when I took him to college in January. The accommodations were fantastic, and I felt very safe, even the night I stayed there alone. The hot breakfast buffet was a wonderful bonus, with new selections every morning, and the availability of coffee and teas at other times was a nice touch. The kitchen had everything we needed for very limited cooking. No oven though, so don't plan on popping a frozen pizza in for a quick supper, unless you like it done in the microwave! Overall a very comfortable stay. We hope to stay here again when we take him back in the fall!
This was a SHOCK! Superb room King bed, full kitchen, living area, 2 TV's, 2 Phones, Frig/Micro/Dishwasher/Amenities yet a GREAT breakfast Buffet (Hot and complete)!! Keep this quite--- don't want the crowd to find out OR the owners to raise the low prices!
My wife, our three small children, and I stayed at Staybridge soley for the purpose of proximity to Dulles airport for an early AM flight the next day. We arrived at Staybridge only to discover that the motel shuttle van does not run in the early AM or late PM; therefore, we had to call a cab. We also learned that Staybridge charges $*/day to leave your car in the parking lot. Both were unpleasant surprises but really only minor inconveniences. The motel is very clean and plenty nice and is indeed very close to IAD. Compared to the rates at the Dulles airport big name hotel, for example, this place is a good deal, even with a couple surprises. I'll probably stay there again the next time I have an early Dulles flight.
I was really surprised at not only the size of the room, but also how much like home it felt. Having a full kitchen with dishwasher, full fridge, and stove was excellent. The staff was also very friendly and more than willing to answer my questions regarding living in the area.
Visited Washington DC with my family of 6 and one extra. The room as perfect for the 7 of us! My kids did not want to leave! We all loved the free breakfast each morning! The staff was excellent! Very helpful! I would recommend this place to anyone with a big family!
The uograde to the hotel suites were great-but I had to wait an hour after arrival to check in-room not ready and the Office Staff didn
We stayed two nights of a 8 day business and vacation trip to DC and Virgiinia. Wish I could of carried the suites with me for the entire trip!! Comfortable beds, spotlessly clean, kitchen had all the basics, stove, refrigerator, microwave, even a dishwasher. internet pricing was more than reasonable. Only problem I had was figuring out the controls for climate control. Right next to the airport, though a bit hard to find. After a long flight from LA, it was good to just go locally and collapse. Stayed also the night before we flew back and avoided all the DC traffic. Suites provided a big breakfast with fresh fruit, yogurt, eggs, waffles, plus all the traditional fare -rolls, cereal, juices, coffee, tea.
Staybridge Suites was a great place to stay. They have updated the rooms so they are like new. Staff was very attentive to needs and also had a great breakfast. I would definitely stay again
The set up in the hotel was great! Two bedrooms and two baths. Traveling with teenage granddaughters made this a very comfortable situation for privacy and getting ready in the mornings. The beds were not the most comfortable and when I had swollen feet and ankles, the front desk would not give any Ice to my 15 year old granddaughter. She was told to turn on the ice maker in our fridge for ice. I needed the ice immediately. My husband had to go to the desk and request ice. Which he got the ice with a smile. The breakfast was very good and was a good start for the full days that we had planned in DC.