Hôtels à Chiang Mai

Points positifs: room accomodations; attentive staff

Points positifs: Hébergement sde chambre, personnel attentionné

Points positifs: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Points négatifs: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Points positifs: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Points positifs: The security lady at the 1st floor entrance was so kind, truly felt welcomed. The hotel's pool and pool side service is excellent. The staff brings sunscreen, insect repellent, icy water, a few slices of melon and towels as soon as you get to the pool. The location is also decent and the hotel staff at the 2nd floor main entrance did an excellent job of getting us transportation and directing the drivers to the right places.

Points négatifs: The condo next door is being constructed, so we had to bear a constant construction noise at the pool side, but it is not the hotel's fault. The room is not as clean as I would like. The carpet is a bit old and is stained. The room air condition fan noise is loud even at the lowest fan speed setting. The most of the hotel staff did an excellent job of providing good service, but noticed the land of thousand smiles is no where to be found with a few staff.

Points négatifs: Upon check-in we were pushed to upgrade so we could have breakfast included. I've traveled all over Asia and haven't had to pay extra nonetheless made me feel like I was a peasant. The service was average. Tried to fill up the tub for my other half and there were pubic hairs floating around. The room was also cleaned better based on how much tip I left. I had great experiences at other Shangri-La hotels but this wasn't one of them.

Points positifs: piscine accueil

Points négatifs: chambre vieillotte et triste literie trés dure buffet de qualité à revoir

Points positifs: Le petit-déjeuner était incroyable et le service à la clientèle. Le personnel était très attentionné, serviable et chaleureux. Nous reviendrons à coup sûr !

Points positifs: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Points négatifs: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Points négatifs: Shower water pressure is too low

Points négatifs: Une douche pression de l'eau est trop bas

Points positifs: C est un endroit magic et intemporel qui donne l impression d etre en dehors du monde. boutique exceptionnelle par ses objets / excellent service discret et efficace / design des chambre / de plus le general manager est francais et sympathique

Points positifs: The Chedi Chiang Mai was very tranquil with beautiful architecture and excellent personal service from the staff. The club suite rooms are stunning and very well equipped. We intend to return.

Points négatifs: The club suite room was a little noisy due to its closeness to the road. However this should not put anyone off making a booking since everything else was excellent.

Points positifs: Great location, very friendly staff, nice and modern design, quiet and pleasant atmosphere

Points négatifs: Food in the restaurant is to expensive, no internet corner, just two laptops for all guest is to little, none offer for facilities around chang rai,

Points positifs: the professionalism of the staff and the fact that they understood everything first time .... very very good.

Points négatifs: only thing can think of is the aircon in the roojm probably needs rethinking.

Points positifs: I have never stayed in a hotel that was that organized in every respect. I used to work as a consultant for hotels in my younger days, and this hotel can be used as an example of the "state of the art". Please note that I am quite critical but in this case it is difficult to identify "room for improvements".Leif

Points négatifs: Prices for laundry much exceeds for which you can buy new clothes.

Points positifs: The service, luxury and location were all as expected. The hotel is not new but is well maintained. The limited number of rooms made for an uncrowded peaceful stay

Points positifs: Luxe et Beauté. Calme absolu, un endroit à part.

Points positifs: Très bel hotel avec une architecture s'intégrant parfaitement dans la nature. Concept des chambres très zen et d'une décoration épurée .L'ensemble est une invitation à la détente.Vraiment parfait.

Points négatifs: Rien.Félicitations au concepteur et à l'exploitant de cet hotel.Bravo Booking.com pour avoir listé cet hotel.

Points négatifs: le cout des prestations annexes (blanchisserie, excursions, spa notamment)

Points positifs: le personnel a toujours fait le maximum pour la satisfaction de la clientèle Cadre dépouillé mais chic

Points positifs: Location was great, busy during the day quiet at night. Pool was nice

Points négatifs: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Points positifs: I loved all the art displayed in the room that being all the furniture inclieded, as well as accessories. THE over all design and cleanliness was amazing. Roof top pool has a great view.

Points positifs: Located near some great places to eat, loved the deco. Staff very helpful. Food good and liked the gallery in the foyer

Points négatifs: Pool water not clean

Points positifs: Room and decor was really nice. Very clean, everyone helpful, breakfast was okay, not great. Nice rooftop pool.

Points négatifs: Small gym.

Points positifs: La chambre et la décoration étaient très bien. Très propre, des employés serviables, le petit déjeuner était correct, mais pas extraordinaire. Belle piscine sur le toit.

Points négatifs: Petit gymnase.

Points positifs: Location, right next to the night Baazar.,

Points négatifs: Did not have any facilities in the hotel. They would have to shuttle you to another place and shuttle would stop at 4pm.

Points positifs: My wife and I loved the mountain experience...scenic views,cool mornings, no smog, clean air.We are glad we could get free(round trip)shuttle service from the hotel into Chiang Mai city which was about a 45-60 minute trip. We loved the breakfast buffet.

Points positifs: The tranquil ambiance

Points négatifs: One of the shuttles is not equipped with seat belts.