Points négatifs : Check out process very long. Check in process long. There were issues found on return (tire had a bubble, cracked in window). I asked the young man what would be done to make sure the tire was fixed before usage and he just shrugged. Not a great experience because of the first and last impression.
Points négatifs : Problem kept coming up with warning to take it back to dealer.
Customer service agent Mina was awesome though!
Points positifs : car was clean and ran well.
Points négatifs : i was charged more than i was quoted on kayak and have ask dollar why but haven't heard back from them at this point...
Points positifs : Staff was great
Points négatifs : Nothing
rude customer service and the car had a strong smell like mold
Points positifs : rental rate
Points négatifs : customer service the gate attendant refused to note deep scratches where paint was missing from bumper car was old and pulled hard to the left car had strong bad smell
Points positifs : I couldnt even get my rentsl so i didnt like anything
Points négatifs : They check my boyfriends credit and i had important meeting out of town and no one would accommodate us and they wouldnt let us rent one of their vehicles like wtf
drove a 2019 Challenger
Points positifs : had a brand new (600 miles on it) Challenger to rent.. we upgraded our reservation. Awesome car.
Points négatifs : return at the airport was confusing due to construction, but that will pass.
Where did that price come from?
Points négatifs : Kayak price quoted as being $324 dollars with Dollar including taxes and fees. The final price at the Dollar counter ended up being over $800. I intend to fully query this directly with Dollar as I presume there are some additions which Kayak weren't aware of, didnt notice until drop-off....!
Points positifs : The vehicle was very clean and easy to pick up.
Points négatifs : The return of the vehicle was not easy at all. There were no signs to tell us what to do when we arrived at the car lot. I imagine it’s easy for someone that rents all the time, but it wasn’t easy for a rookie. I think this experience has made the decision for us to drive the next time we travel instead of flying.
The clerk I rented form was very helpful
Points positifs : Got an upgrade. The attendant the brought me the car in the rain backed it up to loading area so I wouldn’t be on the rain!
Points positifs : Car was in great condition. Staff at check out and check in were friendly and prompt.
Points négatifs : I had to walk down to what felt like the last spot in the lot with 2 large suitcases and 2 small kids. It would have been nice if the car was closer or if someone could have driven it up for me.
Points positifs : Cool air and easy to drive. The employee at the counter was friendly and the lady in the parking lot was very friendly and helpful.
Points négatifs : How the car rental is slightly off airport
Intermédiaire (Toyota Corolla ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Kansas City.
Dollar possède 1 succursale à Kansas City. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.